Times Of India Complaints & Reviews

Dear Sir/Madam,

I am a subscriber to Times of India with Subscriber ID [protected]. I had been reading times of India for few years now. I just wanted to intimate change of address in order to enjoy reading the same.

My previous address was:
CHOLAN -5 (P – IV / 5)
Anna University Professor’s Quarters
Kotturpuram Gandhi Mandapam Road
Chennai - 85.

My new Address is:

Uma Devi . K
W/o Dr.A.Kannan,
S4 – B Block
Arumugam Castle,
NILA APARTMENTS,
ANNAI SATHYA NAGAR,
RAMAVARAM,
(NEAR) Sri Chaitanya Techno School, Ramapuram
CHENNAI – 89.

From last 3 weeks I am not receiving my daily issue of Times of India newspaper. I keep on trying the Mumbai customer care No. [protected], but no response. i have tried lots of time on customer care no. but not getting any response. also no response on email. i am just fed up. Kindly look in this matter and do the needful. thanking you, My customer id - [protected] My complaints numbers : 00053876

Regards
Mudassir Ansari

Paid sbscription annual for rs.559/- on 16th may encashed by you
And confirmed my identity over your staff call and i am yet to get
The coupons for the year.

Such is your chennai regional office work, they are not even answering
The phone when contacted.

Chennai office at t. Nagar. Not making any effort to send the coupons
Since it is more than 15 days after the payment for which i have not recd the receipt and the coupons.

Dear sir/mam,
I am a student from drs international school and our school is reopening on june 6 which is tomorrow but the government has declared that all school should reopen from june 12 due to the heatwave in hyderabad so we should also have holiday till june 12.
And our school does not follow the government's declaration on holidays for the students.
Thank you.

Dear sir/madam,

I had been reading times of india for few years now. I just wanted to intimate change of address in order to enjoy reading the same.

My previous address was:
Dr. No:10-104,
Near nehru bomma center,
Tadepalli-522501,
Guntur.

My new address:
Dr. No:8-52,
Vishaka a colony,
Near jami thota,
Srikakulam-532001,
Srikakulam.

My order receipt number :btoid12075, money collected by your representative and said paper will start from 16th may 2019, till today's date never received any copy
I am located in Vadodara, Gujarat state.Your executive came to my office and ask me to subscribe for the TOI, which i said yes.He took money from me and said thet the paper will start from the 16th may 2019, but till today's date have not received any copy from you guys.I think you guys are running a fraud like promising this things.My receipt number is BTOID12075 DATED 9TH MAY 2019.I speicfically asked him about the vendor but he said that the office has the list.I received two time calls from your office regarding the vendor, but how do i know, Now no one is picking up the phone, nor your executive neither your customer care.This is not a service we expect from TOI.

Please resolve this at the earliest.

thanking you,
on behalf of kudos media solutions.

aba

Team,

As i have been reiterating over last 5 months, your executie - mr. Chandrapandi has collected a checque (No. 606777 - pnb bank) of inr 449 on 12 dec 2018 morning. However you have been saying that you have not received the cheque. I checked with the bank and the cheque has been deposited and the money has been debited from my account. The chechqe was a/c payee and in the name of bennett coleman group. If you have not received the checque, how can it be encashed. It is a clear case of fraud.

This is the last time i am requesting you to check again, next time i am going to escalate it to you higher authorities that you have been doing frauds by using consumers money and denying it.

I hope you will quickly resolve this issue.

Thanks
Ayush

I had made the subject payment for subscription of news paper from 1st of june, 2019 onwards, till date i have not received any coupons for the same. My address for news papers delivery is :
Tarlok singh
B/103 silver arch, ceaser road
Opp filmalaya, amboli, andheri (West)
Mumbai 400 058
Kindly arrange to change the old address in your system. This address was also provided to your person who visited us to...

I have subscribe times of india newspaper for one year but papers and yearly coupon didn't get yet, times of india newspaper also not getting, my subscribe id is wmt0897046, and my home address is
Chandrashekhar sharma
A-502, siddhivinayak homes,
Plot-189, sector-19,
Ulwe-bamandongari station
Navi mumbai - 410206
Mobile - [protected] / [protected]

The paper vendor is not providing service for distribution of paper regularly. Maximum days i am not getting my toi copy at my home. Sometimes they are delivering to others. Please take necessary action so that i can get my toi supply regularly at my home address.
Anup kumar maity, flat no 402, 4th floor, rock ford ridge apartment, serilingampally, hyderabad-500019, beside hdfc atm.

I mail for change of address they said for my residential area no service. So i mail my office address its located at redhills. There also the newspaper copy not come till date. No need to send anywhere please refund money. I have given cheque on 14 december 2018. Our residence at vaniyachatiram no one said here no service for newspaper times of india

I have sent several emails& contacted over phone many times.in my last mail i even said i may have go to consumer court. There is no response. I am from chennai. My mobile number is [protected]. I am yet to receive the excess money. My subscription number is 20836632. My credit card was charged rs.599/ twice on 19 th march 2019. I am following this double payment issue right from that day. Chennai complaint section wanted copy of my credit card statement which was also forwarded. No response. No one picks up the phone also. Hence i am making this complaint. Hope my complaint will be resolved & rs.599/ will be refunded to me. Regards, y k s chari

I had given classified to be released in the toi & mirror for ahmedabad edition. They didn't release the advt. On questioning them i have received below response from releasemyad customer care

"this is an update regarding your ad (Ad id: 1479471)
We understand the importance of your advertisement. But this is an error which happens very often. We apologised for the inconvenience.
This could happen with anyone with any publication house. We request you to provide a new date so that we can able to give the proper service this time."

Dear sir. From the last 3 month i am following up for renewal 9f my toi subscription 24 months. After regular followup after approx 55 days my cheque was collected around 1 month back but still no update. Today when i again checked i was told that the cheque has been submitted and it will further take 3 months. This is pathetic that after more than 3 months followup the subscription has not been started. I need to escalate the issue an request tlyou to start my paper from 01 june. Being a national leader in media it is shocking to face such delays

We haves ent email to times group on feb 24, 2019 for change of address, on that times group reverted that they will update the address and newspaper at our new residential address will start from april 1, 2019. After that we followed up for more than 6 times but no revert is received from their team. We are following up on daily basis, but team is least bother to revert for customer queries and provide services.

I have recently moved to gurgaon sector 82 and asked the local newspaper paper delivery person (From yadav newspaper agency) to deliver toi. After about a month and half, he handed me the bill with 35 rs charged extra as delivery charges plus taking advance for next month. This is very illegal practice asking customer to pay for newspaper delivery when its clear that agency cant charge more than mrp mentioned on newspaper. On confronting them, they said this is how it is everywhere and have discontinued paper delivery here.
It seems agencies are governed by mafias these days and inspite of such several complaints which i see online, newspapers are not highlighting these illegal practices; and neither taking any action against such mafias.
Let us know if toi has taken any concrete actions in this direction.

As i am a existing customer of times of india paper since 2014. During 14th april 2019 onwards paper vendor has stopped the delivery of paper to the door steps without notice. My actual expiry period of time is till 31st may 2019. My customer id is 36511983. Order form no. Ndj 007298.

I had given several complaints to your times of india office mail. But they will send a message that your complaint is accepted and they sent several complaint nos. But there is no action from the concern.

Therefore, i want return reply from your end regarding for what reason they have stopped the paper to my door steps.
Kindly send the reply at the earliest.

Regards,

P. Jayashree

It is utterly disgustful to experience non receipt of times of india newspaper for the last 15odd days. I have sent 38 mails regarding g change of address and called up customer care 50times. On 14th may 2019 i recd a mail stating that the newspaper will be delivered from. 16/05/19. But i am yet to receive the same.

The staff at toi are required to expedite the matter.

Ganesan

I subscribed for times of india summer special offer 2018-19 on 31/01/2019 and at that time i was asked by your salesman that i would receive my subscription coupons within two weeks through courier but till now even after almost four months i didn't recieve any courier or by any other means my subscription coupons for which i paid.
I contacted the manager of your ludhiana office but he's not at all paying any attention to my case, everytime i try to contact him he just says that today by evening i'll send you the coupons but that time hasn't arrived yet when he successfully provide me the service for which i chose the times of india.
I am attaching a copy of subscriber's slip which was provided to me by your staff as a proof of subscription.
I request you to kindly provide me with your service or instead return me my money back because i'm really disappointed by this kind of thing as soon as possible.

From: gandhimathi s
25a, thilagar street, balaji nagar, thundalam, chennai 600077
[protected]

Hi,
I am the founder subscriber from the launch of toi in chennai. I have a one year subscription for the times of india (Customer id: [protected] subscriber id ch[protected]

Note: last year i have changed to my new address. Since it is not updated as permanent address i am sending this request. So please change the new address as my permanent address.

I want to change the subscription address

From:
20/1, parthasarathy street, vellala teynampet, chennai-600086
To:
25a, thilagar street, balaji nagar, thundalam, chennai-600077

Please respond to this request asap.

Regards,
Gandhimathi