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Times Of India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 2766

Resolved

325

Unresolved

2441

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Address: 102. VINAYAK VAIBHAV, PLOT 70,. SECTOR 3 KARANJADE, Mumbai City, Maharashtra, 410206

I have been subscribed for toi during may 2018 for one year the vendor has stooped from 18/5/19 reson that u r not making commission i informed local representative of toi mr. Avinash he is not responding my mobile no.[protected] regards. With u player. Do needful people should not loose confidence on toi stop regards. My address 102 vinayak vaibhav sec.3 plot 70 karanjade panvel 410206

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B

Balaji.R

from Delhi, Delhi

May 21, 2019

When try to contact the Times of India - Customer care chennai division. Really poor response. I am try keep trying for last 3 days on the below numbers. They just keep on hold for 5 min. no response.

Date of Call to Customer Care : 13/5/2019, 14/5/2019 & 15/5/2019
Client Numbers :[protected],[protected]

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Address: Chennai, Chennai, Tamil Nadu, 600042

I am a subscriber for Times of India for more than eight years and my subscription id is 25907907. My present subscription expires on 31st August, 2019. For the past four to five months I am not getting my newspaper on a regular basis and the vendor fails to deliver the newspaper at one day per week and during the months of May, 2019, I have not received the newspaper for the following days: 01st May 209 to 04th May, 2019 and 13th May, 2019 to 19th May, 2019. I had sent several emails to Times of India and I get acknowledgement for having registered my complaint; however, the customer relationship management section is not making any arrangement to deliver the newspaper at my house. My neighbours are getting the newspaper regularly through some other vendors. I find that the management is found to be inattentive and indifferent. I request your good offices to restore delivery of the newspaper at my home on a regular basis

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Address: FILM NAGAR, Hyderabad, Andhra Pradesh, 500015

I live in hyderabad SHAGUN ALI famous educationist
my complaint is hyderabad times of india employees david or christina types of people are only buttering rich people
i mean to say who they know the status
as for example they dont know my real position and status cause i am frm lucknow married to hyderabadi who keep low profile
from hyderabad times phototographer like malkaejun to thse people
they behaved so badly
they select to post pics of events or any opinion related to ant society issue only those who do buttering or make them happy ;) or some class people some times
plus they behaved with people as they are PM OF INDIA
IS THIS A WAY WHO CARES IF OUR PICS WILL NOT COME IN PAPER ANYWAY WE WRAP SAMOSA IN THAT NEXT DAY
MY REQUEST WARN THEM FOR THEIR BEHAVIOUR

May 19, 2019

Updated by Shagun Ali Times Of India — the beahaviour and attitude of employee in hyderaba

1 Review
FILM NAGAR, Hyderabad, Hyderabad District, Andhra Pradesh, India
Shagun Ali on May 19, 2019 Mark as Resolved

I live in hyderabad SHAGUN ALI famous educationist
my complaint is hyderabad times of india employees david or christina types of people are only buttering rich people
i mean to say who they know the status
as for example they dont know my real position and status cause i am frm lucknow married to hyderabadi who keep low profile
from hyderabad times phototographer like malkaejun to thse people
they behaved so badly
they select to post pics of events or any opinion related to ant society issue only those who do buttering or make them happy ;) or some class people some times
plus they behaved with people as they are PM OF INDIA
IS THIS A WAY WHO CARES IF OUR PICS WILL NOT COME IN PAPER ANYWAY WE WRAP SAMOSA IN THAT NEXT DAY
MY REQUEST WARN THEM FOR THEIR BEHAVIOUR

May 19, 2019

Updated by Shagun Ali Times Of India — the beahaviour and attitude of employee in hyderaba

1 Review
FILM NAGAR, Hyderabad, Hyderabad District, Andhra Pradesh, India
Shagun Ali on May 19, 2019 Mark as Resolved

I live in hyderabad SHAGUN ALI famous educationist
my complaint is hyderabad times of india employees david or christina types of people are only buttering rich people
i mean to say who they know the status
as for example they dont know my real position and status cause i am frm lucknow married to hyderabadi who keep low profile
from hyderabad times phototographer like malkaejun to thse people
they behaved so badly
they select to post pics of events or any opinion related to ant society issue only those who do buttering or make them happy ;) or some class people some times
plus they behaved with people as they are PM OF INDIA
IS THIS A WAY WHO CARES IF OUR PICS WILL NOT COME IN PAPER ANYWAY WE WRAP SAMOSA IN THAT NEXT DAY
MY REQUEST WARN THEM FOR THEIR BEHAVIOUR

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Address: New Delhi, Delhi

I was subscribed toi scheme in july'2018 but coupons are not received till now details are given below.
Ram surman
A-472/1, ground flr, durga gali
Mobile no.[protected]
Cheque no.001737 for rs.895, icici bank

Payment already credited to times of india on 24/08/18.
I have already lodge complained to vendor and your representative mr ashish saxena, mayur vihar phase-1 centre but not received till now. I have called so many calls to mr ashish saxena but resolve the issue.

Regards
# [protected]
#[protected]

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S

Swathi Kishore

from Hyderabad, Telangana

May 21, 2019

We have informed local agent prior to address change but after a week also he is not responding
We don't know where our paper is going
Please take action
Thanks

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Address: [email protected], Chennai, Tamil Nadu, 600060

I paid rs 1300 by mistake instead of rs599. To month back. I send all details regarding transaction to times group team next day by mail and telephonic conversation. But still there is no response. Simce two years i am taking times of india news paper.. I send reminder mail also but no response am very disappointed. Hope through this i will help or other wise i am going to put a case in consumer court.

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Address: Ghaziabad, Uttar Pradesh, 201102

I haven't received subscription coupon of times of india, my subscription number is [protected].

I tried to reach customer care multiple times but unfortunately no one bothered to reply or call me back.

I called local news agency as well but they are also clueless, its really pathetic service provided by toi.

Their services are degrading day by day.

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I had taken yearly subscription of toi & et having my cust id [protected]. Earlier i used to stay at b-404, mahudi darshan, dattani park, kandivli east, mumbai 400101 now i have shifted to my new address viz. 402, radha krishna, radha residency chsl., siddharth nagar, borivali east, mumbai 400 066. I had requested my existing paper vendor mr. Rajendra shinde to make the necessary correction in toi and get the papers delivered at my new address. After doing follow ups with him for more than one month, he is saying the company is not responding to his calls. I could manage to get no. Of one of your executive mr. Sagar ([protected]) and asked him to do the needful but he is also not replying to my calls.

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Address: No.27B, 1st street, Raju nagar, Thoraipakkam, Chennai, Tamil Nadu, 600097

I had already informed my new address.

But i have not received daily issues

Tilli date. My new address given below:

S. Manoharan (Mob. No.[protected])

I. D. Cho[protected]

New address:

P. No.27b, 1st street, raju nagar,

Thoraipakkam, chennai 600097.

Pl. Send daily issues to my new address

As early as posdible. Thanking you.

May 23, 2019

Updated by manosaras I had informed my new address as follows:

Plot No.27B, 1st street,

Raju nagar, Thoraipakkam,

Chennai 600 097.

Pl. send daily issues to the above address.

Thanking you,

S.Manoharan. [protected].

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Address: Kolkata, West Bengal, 700016

Customer id : ko[protected]
I have renewed my subscription on 15th april 2019, order no. Ekt0475324 through online. The amount have been debited and i have only recived a confirmation mail about the subscription. I have not received any coupon till now a month have already past.
I have call the given customer care no. So many times.. But with no help.
It seems there is no customer care executive for attending our call.
Everytime its busy. There is no call back also. The service is pathetic.in today fast generation how can such a big company have no proper care for its customers. Very sad and frustrated with this kind of service.
Kindly take necessary action for my complaint.

May 31, 2019

Complaint marked as Resolved

I got my coupon after 45+ days. Its okay if they take time, but there should be a customer feedback or acknowledgement after subscription .. Should inform customer about the TAT of arrival coupon. Atleast customer be releived. Thank You.

May 31, 2019

Updated by SkImran2019 Finally Coupon arrived : 30th May 2019.

Thank You.

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Hi,

I have sent two request for address change and they said they will be delivering the newspaper from 14th april, but till now i haven't received the newspaper.

Subscriber id 36340223, order no zct0121243.

First complaint (#[protected] raised on 24th april and got the confirmation mail but no action.

Second complaint (#[protected] raiseed on 8th may still there is no response.

It would be great if the complaint is resolved at the earliest.

Thanks.

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Address: Bangalore, Karnataka

On sunday may 12th 2019 toi sports women's t20 cup final details and about women's cricket very very very less it's least information is given... It's very very very sad they hv not dedicated any photos or details about the final match played between supernovas and velocity... It's a, great insult to the women's cricket by toi but u dedicate unwanted space to men's cricket. Kindly from nowonwrds dedicate more space to give details about women's cricket also also post photos of women cricket players. Thank you

+1 photos

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Address: C-8 PUSA APPTS., Rohini, Delhi, 110089

Non receipt of coupons for which amount was paid in 21January 19. I paid the amount 1540 for hindi as well as english paper both, but till date no coupons and so no paper. The amount was paid vide cheque no 785889, SBI Timarpur Delhi. I am staying in sector 15, Rohini, Delhi. The subscription was supposed to start in the month of March April 19. PL resolve the complaint as soon as possible, otherwise refund my money back.

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Address: DIAMOND CITY WEST, 18 HO CHI MINH SARANI, TOWER 5, FLAT 3G, Kolkata, West Bengal, 700061

I have paid an yearly subscription on the 17th of january, 2019, but till date i have not recd. The coupons. The vendor is chasing us for the money. The payment was done by cheque on the 17th of january, 2019. I have been repeatedly calling the person who had collected the cheque - mr. Bapi mondal. But now he has stopped taking the calls. My vendor is demanding money from me, as because i am unable to give the coupons. As we have not recd. The coupons, we have been regularly complaining but with no response.

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Address: Chennai Branch of TOI. T Nagar, Chennai, Tamil Nadu, 600114

The company representative has collected the payment and the supply of the paper to be started by 1/5/2019. But till now even after repeated reminder to their local t nagar office on[protected] which is mentioned in. The message send by them to confirm the subscription is not responding properly. So i am requesting everybody to take care before opting the times of india subscription.

The crm numbers provided by them is also not responding.

May 10, 2019

Updated by delhinambiar no response. no contact

May 13, 2019

Updated by delhinambiar Complaint is not yet resolved. Still pending and no response from the new paper

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S

Shiaym

from Pune, Maharashtra

May 7, 2019

Times of India not subscribe the paper properly. Before they getting a customer they promised to offer a bag but after paid the amount they won't respond properly. Totally worst fellow Chennai people don't buy this useless paper. Don't believe if they provide offer. MyMail:[protected]@gmail.com.

Paper also not getting properly

P

Prasadampeyyala

from Mumbai, Maharashtra

May 8, 2019

Dear Sir/Madam,

Kindly change my address and please send the news paper to below address.
Thanking you
Yours
Prasadam.peyyala
Customer number [protected]
My new address is
R.K.Residency,
Flat-401, 4th floor,
Near petrol bunk,
Tadepalli,
Guntur district-522501.

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While reading a news paper online, page doesn't load properly.. It displays only blank pages. When i click on a particular subject in the news paper, it displays respective information for a while (Not more than 2 seconds) and immediately blank page displays. We (Readers) cannot go to the news in depth and even not getting the what the problem is. Please suggest some solution or alternate way to read newspaper.

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Address: Arya Nagar, Sonarpur, Kolkata, West Bengal, 700152

Respected sir/madam,

I am the service recipient of times of india group, news paper subscription no [protected] in the name of rabisankar gayen, register mobile no [protected]

I) i am not received the any news paper (Times of india & ei samay) from 15/03/2019 to till date.

Ii) from september 18 onwords your paper received after 9.40 am and sunday paper received after 10.30 am. Several time i requested to mr. Keshab chakraborty (My contact person mobile no [protected]) for proper service but no changes in timing.

Iii) some time i received anther news paper (Like ananda bazaar and others) inform him to change the paper but no response from his end.

This issue inform to times of india group by mail id crm. [protected]@timesgroup.com on 23/03/2019, 25/03/2019 & 01/04/2019 and also my telephone complaint no 00027571.

Still today 04/05/2019 not resolve my issue, in this regards please look into this matter as earliest.

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N

Natarajan Sriraman

from Chennai, Tamil Nadu

May 8, 2019

I have paid annual subscription fees thro net banking on 29th April 2019 tbrough City Union bank and the amount is debited from my account. But when I called up your office to confirm this I was told that this transaction was rejected in your system without giving reasons. Pls check and let me know.

K Geetha

M

Manoharans

from Chennai, Tamil Nadu

May 8, 2019

I change my address from Adayar to Thoraipakkam. So, I request you to send TOI news paper daily below my new address.
Do the need full
Thanking you,
S.Manoharan
Con.no. CHO[protected]
Mobile No.[protected]
New address:

No.27B, 1st street,
Raju nagar, Thoraipakkam,
Chennai 600097.

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Address: 400067

Such a pathetic bus driver.

I boarded the bus no 469 mh01 la 5664 from kanjurmarg at 8.30 pm and reached hindustan naka at 11.30 pm.

When i asked bus conductor that does driver drives in such a way always then he replied i am a conductor just ask to him. It's none of my business. When i asked to him what's the driver name then he said complaint karoge jao karo koi nahi sunega. Humare baap ka kya jata hai.

I went to the driver and ask him why he driving so slow den he replied me it's none of your business and telling me meri marzi tum kaun hote ho and used very abusive language.

I shall be grateful if you all take the necessary action against them

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Address: Hyderabad, Andhra Pradesh, 500089

Hi team, i have subscribed for times of india newspaper and i am not receiving it from last three months... I called to customer care, vendor, local area manager everyone but of no use... Please do the needful before it's too late.. Also the local newspaper supplier is so rude that he doesn't respond when asked about times of india newspaper... I hope you take it as a serious feedback as its reputation of your brand

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

My account has been debited with an amount of rs.895/- (Cheque no:000035 hdfc) for yearly subscription coupon on 19.12.2018 and i have not been issued any subscription id nor any coupon.
This is a serious issue with regard to service provided by such an esteemed company. Moreover the hawker is saying that he will stop the paper.
Almost 4 months have gone, no redressal, no feedback. Sent so many emails, but no reply. Kindly take necessary action for earliest disposal of my complaint.

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Address: 404 A Royal Nest,Off Mira Bhayendar Road,Near Shivar Garden, 401107

Paid vide cheque drawn on Standard Chartered Bank in favour of BCCL for Rs.699/- for yearly subscription of daily newspaper Times of India
Subscriber:Rajeev Khera
404 A, Royal Nest,
Off Mira Bhayendar Road,
Near Shivar Garden
Vardhman Fantasy Park,
Mira Road East, Dist.Thane
401107
Contact:[protected]
Cheque not debited account, subscription stopped.Renewal not done

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