Times Of India — kent ro faulty company not replacing

Address:

KENT RO, Gurgaon, Haryana, 122002

Dated:- 21 sep, 2019
Issue:
1. I have purchased kent grand plus mineral ro sl. No - kr[protected] & installed on 9 feb, 2019.
I am facing problems on regularly & needs replacement of same because it is giving more & more problems. Following complaint dates can be verified at your end:-
09 feb, 2019 - installed
10 feb, 2019 ist. Complaint
12 mar, 2019 2nd. "
19 mar, 2019 3rd."
08 apr, 2019 4th. "
15 apr, 2019 5th."
10 may, 2019 6th. "
31 may, 2019 7th."
12 aug, 2019 8th. "
19 aug, 2019 9th."
21 se, 2019. 10th. "

2.in 7 months i made 10 complaints it shows that the kent grand plus mineral ro as shown above is faulty which needs to be replaced as it is still under warranty.

3. You are requested to kindly arrange to replace the same as soon as possible as per terms and conditions. If you cannot replace then i want a written statement by kent ro ltd so that i am free to approach consumer court against the same.

4. I hope you will replace the same to keep the reputation of company.

Yours sincerely,
User details:
Name: mr. Poonam singh rajpurohit
Registered email: [protected]@gmail.com
Contact number: [protected]