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Updated: Feb 23, 2024
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R
Ramanuj2494
Jun 1, 2020
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Made a payment of rs.399 on google play to times of money limited for the purchase of gold pass at clash of clans app. But i did not get the benefit of the purchase. The amount has been successfully debited from my bank account but i haven't received any mail or a confirmation message. Please look into the matter and ensure the authenticity of the transaction as soon as possible
TimesofMoney customer support has been notified about the posted complaint.
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The bank statement of the debited amount is as seen on the screenshot shared.

Payment not reflected - Comment #3688420 - Image #0
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    I
    Irfan782
    Jun 1, 2020
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    I purchased uc cash via in-app purchase of kung mobile on jun 1 at 6:00 pm via internet banking(FEDNET).

    This uc cost 1929/- this amount debited from my bank account to (TIMES OF MONEY LTD.).But no uc cash credited to the game.it shows in my fed net transaction.

    Customer care numbers are unreachable

    This is a lot of money and I am worried about it. So I humbly request you to please solve this problem and give my money refund to my bank account...
    TimesofMoney customer support has been notified about the posted complaint.
    Jun 01, 2020
    Updated by Irfan782     My pubg ID:[protected]

    Please take an action
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      R
      Ruhaan khan
      Jun 1, 2020
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      Purchased uc cash via in-app purchase of pubg mobile on 01 june via internet banking. Costing rs.79 for 60uc.

      My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
      Its a huge sum of money and i'm worried for the same.
      I am attaching the screenshot of same transaction.
      +1 photos
      TimesofMoney customer support has been notified about the posted complaint.
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        J
        Jack Harrison
        from Bengaluru, Karnataka
        May 31, 2020
        Resolved
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        Resolved

        I tried to do an in-app purchase worth 420 rupees in an android mobile game named ‘last island of survival’. Money has been debited from my bank account but the purchase failed and i didn't get the game tickets which i paid for. I need refund of the money i paid or the game tickets i paid for.

        Ref or cheque no. : [protected]igairvyii7
        +1 photos
        Jul 1, 2021
        Complaint marked as Resolved 
        Thanks for the help.
        TimesofMoney customer support has been notified about the posted complaint.
        Jun 01, 2020
        Updated by Jack Harrison         I wrongly wrote the Ref or cheque no. in lower case letters.

        The actual ref or cheque no. is :
        [protected]IGAIRVYII7

        Jun 05, 2020
        Updated by Jack Harrison         It's been 5 days since the complaint has been posted and still no response.
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          I
          Indianthirupathi
          May 31, 2020
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          I purchased diamonds in garena freefire worth (Rs.80) on (31. May.2020) via timesofmoney, the amount was successfully debited from indusind bank but the diamond was not recieved.
          Please kindly solve this problem or refund my money.
          +1 photos
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            B
            Budhabhai Gohil
            May 31, 2020
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            Address: AT.& PO. GHALA, BAJAR STREET, TA. KAMREJ, SURAT.

            Respected sir,

            I purchased chips worth rs 2999/- on 31th may 2020, amount got deducted but chips are missing as your company didn't credited any chips my id. The transaction ref no. [protected] 3igairxebg3 made for the purchased was of sbi so refund my amount so i can purchase chips again

            Thanks

            Bank details : -
            Bank name :- state bank of india
            A/c. Holder name :- pritesh a. Patel
            A/c. No. [protected]
            Ifsc code :- sbin0005149
            Amount :- 2999/-
            +1 photos
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              T
              tkavima
              May 30, 2020
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              On 29th may 2020 i tried buy uc in pubg mobile for ₹799. Money have been deducted from my bank account but uc haven't been funded to my gamer id. I request immediate refund for this problem.
              +1 photos
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                R
                Rwittik Baruah
                May 29, 2020
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                I bought uc in pubg mobile worth rs.420 and the amount has been debited but i haven't received the uc
                TimesofMoney customer support has been notified about the posted complaint.
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                  B
                  BikramSBA
                  May 29, 2020
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                  I have purchased coins (Bc) in pubg lite for the rs 240 which i didn't get.. Money has been successful deducted from bank but same has not been updated 8n pubg lite.. My ref. No. Is "igairrhajo" dated 29th may 2020.. I have attached screenshot where failed payments was of 1st one. Kindly look as soon as possible. I need refund.
                  +1 photos
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                    H
                    Hardik Patnaik
                    May 26, 2020
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                    Recharged of ₹173 for livu coins (300)... Money deducted but not received any coins in my livu account... So help me out regarding refund of money.
                    TimesofMoney customer support has been notified about the posted complaint.
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                      M
                      Malsawmkima Tlau
                      May 25, 2020
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                      Address: mpsc office ,new cpaital complex,khatla

                      Today on dat 25th may 2020 we spent a money 800 from our bank account for pubg recharge and the payment was successful but the uc which we recharge was not activated in the game so we've just spent our money in nothing so we want back the money or do something to the payment
                      TimesofMoney customer support has been notified about the posted complaint.
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                        R
                        Roshanpx9
                        May 25, 2020
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                        Address: Payyappilly House

                        Sir i successfully transferred the amount required for the credit of myclubcoins but doesn'tcredit still yet. Please credit my balance back to my account.
                        The details of this transaction are under.
                        (Thx for inb txn of rs.2299 frm a/c x2112 to times of m... Ref#igairboef7 on 25may20. If not done, fwd this sms to [protected] to block inb or call [protected])
                        P
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                          R
                          Roshanpx9
                          May 25, 2020
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                          Address: [email protected]

                          I was done this transaction for pes 2020 game club coin purchase. (Thx for inb txn of rs.2299 frm a/c x2112 to times of m... Ref#igairboef7 on 25may20. If not done, fwd this sms to [protected] to block inb or call [protected].)
                          This is the message regarding transaction. But the myclub coin couldn't still yet.
                          So kindly request you to recredit my balance to my account.
                          TimesofMoney customer support has been notified about the posted complaint.
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                            S
                            Shouri Ronaldo
                            May 25, 2020
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                            I had tried to buy uc on pubg mobile, amount from my bank has been deducted but i didn't recieved any gaming points, gaming company is saying that there is a problem with transaction. But amount from my bank has been deducted on the same day.
                            +1 photos
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                              S
                              Steophen samuel bala
                              May 24, 2020
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                              On 22/05/2020 i was buying battle coins of rs-240 on pubg lite through online sbi. My money got deducted but i didnt get any battle coins. Later next day i had to purchase it again through upi. But while i search on transaction, it shows that the previous money paid to times of money. I request to please resolve this problem. It would be great if i can get a refund or if my purchase can be completed by adding the battle coins in game that i purchased.
                              +1 photos
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                                A
                                Aarav Aravindhan
                                May 24, 2020
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                                Resolved

                                Address: Chennai

                                Sir i spent rs 29 to purchase air drop in free fire but the air drop did not recieved to my bank account so repay my amount of rs 29 to my same bank account
                                +1 photos
                                May 27, 2020
                                Complaint marked as Resolved 
                                My phone number 9994122563 Email.id [email protected] Reply me through my email.asap
                                TimesofMoney customer support has been notified about the posted complaint.
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                                Free fire emailed me to ask this query to times of money

                                Repay my money to my bank account - Comment #3686981 - Image #0
                                Repay my money to my bank account - Comment #3686981 - Image #1
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                                  O
                                  OmkarIndap
                                  May 24, 2020
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                                  I purchased a gold pass in clash of clans, and done a payment via google pay net banking. After the payment when i opened my app, i was surprised when i didn't saw the purchase. Then i checked the purchase history in the google pay, but there were no recent activities. I was shocked wondering where my money went. I checked my bank transactions and it was paid to inb times of money, i assume it's a google payment partner.

                                  So, i request for the update about my transaction, if it's already happened then i ask for my game pack, or else the refund of my payment.

                                  Thank you
                                  +1 photos
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                                    A
                                    Aishusundar
                                    May 23, 2020
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                                    As they have agreed to unlock pro python in learn app.. But they failed to unlock and even they get credited to their acc of our penny 490.. Hence it need to be refund or or else or them to unlock the entities of an app
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                                      E
                                      Ende Maruthady
                                      May 23, 2020
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                                      Address: In pubg

                                      Sir please solve my problems i have purchased pubg mobile uc from my sbi netbanking. But purchase is failed please solve my problems. But i lose my money
                                      Here is some details
                                      Transfer to [protected] inb times of money limited
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                                        A
                                        Abhinav12887
                                        from Kota, Rajasthan
                                        May 22, 2020
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                                        Purchased uc cash via in-app purchase of pubg mobile on 21 may 2020 at 22 pm via internet banking. Costing rs.799/- for uc credit

                                        My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
                                        Its a huge sum of money and i'm worried for the same.

                                        Customer care centres are unreachable.

                                        Beneficiary - times of money ltd
                                        Reference no: igaiqosrb6

                                        Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                                        +1 photos
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