Titan Company Complaints & Reviews

1. Myself Mrs Deepti Chauhan is a regular customer of TATA Tanishq and also subscribing through Golden Harvest scheme since last 7-8 yrs at various Tanishq showrooms at Pune, Guwahati, & Lucknow. My last account number[protected] matured in Oct 21 at Lucknow.
2. Cheque No 392397 dt 08 Dec 21 for Rs 150000 has been forwarded to me vide mail from Bangalore office of Titan company Ltd. As mentioned in the letter that I have not redeemed...

I recently purchased titan nebula watch of mode NN600DL18 through portal which was delivered on 20th of December.

The watch I purchased contains unique number of 0720A1047. Now I have returned the watch with box, bill and tags to the blue dart courier with tracking number [protected].

The package is still in my home town office which they are saying titan back end team has not provided ev bill/paper work.br...

I’m on a golden harvest plan with Tanishq, the last instalment was paid by me on dec 8 and the same has been deducted from my account but yet I get notification regarding unpaid instalment for this month . I had initially followed up with the customer care number they initially said it will be refunded within 7 days but it never did then again I followed up with them, then they said in some getaway it is failed but once they raised a ticket...

I am complaining about staff's behaviour working for Tanishq Allahabad (Prayagraj) store.
I am very dissatisfied with her way of attending us. She was presenting things in an very uninterested way and was not telling about products clearly.

Her name is SAHIBA and she works on "Gold Pendant Desk" in Tanishq Allahabad Store....

I got a titan watch gift from my friend. i wore it the very next day and i saw it was not working. Then i went to titan showroom from where the watch wws brought. They said that there was carbon in the battery.. and again i wore it on next day again i saw it wwas not working.. once again i gave the watch in same showroom. They gave me the watch in 2days.. after that i wore the watch for one day i saw the belt was damaged..very bad experience.....

Complain:
This is to bring it to your notice that 'SKINN - ESCAPADE' that we had bought from Titan's Showroom of Infinity Mall ( malad west ) in November'21 is unfortunately giving no lasting fragrance. Not even an hour...
This is quality is not expected from Titan and hence are reporting you.
We expect a replacement of the same. Bill if needed can be produced. Kindly look into the matter asap....

Hi,

This is to inform you that I have purchased one platinum chain on 22/08/2020 from durgapur showroom and it got torn few days back. So I went to same tanishq showroom with the original bill and the product for repairing but they clearly refused to repair the same and pushing me to exchange it with other jewellery. They are telling me that platinum jewellery cannot be repaired once broken or damaged, it only needs to be...

On Thu, 18 Nov 2021, 11:48 Tanishq Care, wrote:
Dear Mr. Naveen,

Greetings from Tanishq!

Thank you for writing to us.

We are working on your concern, kindly allow us some time to get back to you.

Please feel free to call us on[protected] or email us at [protected]@titan.co.in for any further clarifications between 09 AM to 10 PM.

Warm Regards,
Shekarbr...

I have purchased one Mangalsutra from Tanishq Sambalpur showroom on Dhanteras (2/11/21) through invoice number SBP/CM/2892. After 2-3 days there was a wire found broken and pinching in neck so tried to contact branch but they told technician is on leave. After his return they have repaired it in 3rd Week of November. But again same problem persist with one wire broken and pinching. This is clearly defective product with poor manufacturing...

I visited Tanishq showroom, Begumpet branch yesterday evening. My car (AP07BP0144) was damaged during Valet parking. There were multiple large scratches and dent on the right side of my car. On asking the driver, he told that the scratches were already there and spoke rudely. Then he told that he will call his supervisor, who came and told me to leave (without even asking my name and other contact details). He mentioned that they will check...

On 4.12.2021 I visited World of Titan showroom at Thampanoor, Thiruvananthapuram for battery replacement which they did immediately but without informing the cost upfront. Shocked to learn that it was Rs 330/-. When i asked for breakup they refused saying that this is the standard cost. I refused to pay and they returned the watch with the old battery. Why is the service cost not disclosed upfront?...

I bought a watch TITAN HTSE model 7 to 8 years ago around 9000 rs ... And the problem I am facing is its solar panel means dial get melt... Which type of quality is this..??. I can also buy cheap watch... but why titan watch only?
Really titan watch is very poor quality..

This watch already submit at titan show room and they said you need to replace this part on chargeable basis... Around 3000 to 3500
What...

Abnormal Charges for a watch repair and false information given that they have sent it to Seiko to repair::TKT-[protected]...

Hello,
I bought a Skinn Raw Perfume from Flipkart and I received a fake perfume named as Titan. Smell is getting faded within 2 to 3 hrs and Titan is not providing any kind of resolution. I'm using this perfume from 2017 so I know how the perfume will smell exactly. I want Titan to provide me with the immediate replacement of new bottle at the earliest.

Kindly call me [protected]...

Order no 5349000 dt 2.11.2021 for titan silent sweep technology wall clock paid Rs. 1095/- clock received in broken condition. Complaint no:[protected]-5349000 dt 5.11.2021. No response item was supposed to be picked up and refund given yo me...

I had bought a ring worth INR 47893 Ref Doc No. 1870/2021/HDR.
The ring was loose in size and i went to the store to get a smaller size. The store person took my ring and returned it and created a credit note without informing me that the new ring that will be ordered on the order day gold rate and not in the rate in which i had originally purchased the ring.

After a week i get a call from the store saying the ring you...

I purchase a watch on 23.05.2018.The watch has not yet been put to good use. Often it does not work. I had to pay charges many times....

My right eye vision is blurry so visited Titan, Indirapuram, Ghaziabad. The salesperson showed me frame out of which I selected one. For lenses I had only one condition that they should be fog free. The salesperson told me that the lens will have uv protection, blue light protection, anti dust and other misc. coating and made a bill of around Rs. 8500. After delivery I noticed that the lens is not fog free and went back the same day. The...

I have a tommy hilfiger watch which needs repair of case and strap.. but the world of titan store I visited in Khar, Mumbai was more keen on selling than solutions for repair.
I want to get my watch repaired....

This is to notify that I have received different product instead of ordered product, I have ordered Titan Skeleton Automatic watch but received different product of same company with tag of ordered watch product.In the box I have not got any warranty/guarantee card accept the invoice of ordered product.

For this I have called customer care and mailed on e-commerce titan care on the same day of 8th of this month, but till now...