Titan Company Complaints & Reviews

Hi,

i m amrita from ghaziabad .my brother purchased a titan watch item code-1640ym04 description de736 on 11.feb 2016 for my marriage purpose. but the problem is that the watch is looking good but the color is golden so my husband does not wear the watch still because of golden color.and i also visited at ur showroom they said to me its not a possible and they did not replaced the watch..i just asking and told him u can take...

I purchased titan watch from titan show room on 12/05/2015 against bill no:[protected]. This watch within 2 month stopped and i have given for service center. They taken for service and returned back after servicing within 10 days (As per service center - complete machine changed of watch).
After servicing again this watch stopped after 4 months and again i given to service center for repair.
Second time i asked to service center...

I purchased titan edge watch from shoppers stop malad mumbai on 11th july 2015 and now the watch has stopped working, the lock is also not working of the metal strap, pin is coming out from the case which is in between of case and strap, color is fading i.e it is getting dull on 18th may 2016 i submitted the watch at shoppers stop from where i have purchased with acknowledgement note sr. no.12996 and i am asking them for replacement as there...

Iam dr. Bhatia, my mob. No.[protected], i have made 2 purchases, so far at your new store tanshiq kalyan,
I got phone call on my wedding anniversary on 19th april 2016, by lady, from your store at kalyan, maharshtragreeting me on that & she was confirming if i have received gift sent some 10 days back by them.
After then, i have called them twice, but they said they are looking into it.
Then few days back i got a call...

To whom it is to be concerned...
Myself dr anjan das. Today my wife mousumi went to our nearest world of titan.
It was around 11.30 am in the morning on 18/05/2016. The store was not very crowdy.
My wife's titan card no —[protected]
She went there to change the battery and belt.
Unfortunately my wife approached a lady (At customer service desk) who was really very reluctant regarding showing belts...

Hi, I'm jabi have 8watches, my wife 6, mom n dad 5 titan watches, in that we have 7 titan belt watches, whenever belt workouts' I go to ur showroom n ur ppl says bring bill, whaaat bought long how can I, no belts reason old watch / no 2 inch belts, they say keep it, we will call, they never did, I hav gone ther, they say no belts, they say to pick a watch n amount iz v v v lil...y all this...y do u mak watches when u can't supply belts. I'm...

The above mentioned watch (Sonata ocean series ii digital black dial men's watch - 77009pp02j) strap had damaged and watch is still working. I have been trying to replace the strap from titan showroom for more than 6 months. But there was no proper response. I also searched the strap online but it is not available.

Please mail me the details to varadha. [protected]@gmail.com....

We purchased a watch from titan fast track showroom on 15/05/2015, within 6 months of time, there was rusting in the dial of the watch which caused damage to his hands due to scratches. We had to travel 20 kms (Nearest service center) from my place to the service center only to hear that fast track watches in this range (2000 to 3000) has this problem due to sweat and is no wonder to them but we were given service by replacing the dial of...

Yesterday(8th May 2016) was one of my worst exp wit Tanishq. Went to select diamond ring for akshaya tritya. The designs which they showed
was not even worth looking.. so after much consideration decided not to purchase and left the showroom. When we were half way to our place suddenly we see 3 ppl from the showroom following us & stopped us. Said that a ring is missing.
I do not understand how come they realized within 5 mins...

Dear Sir
I was gifted a Titan Edge by my best friend @ 4 years ago, I was very proud of wearing the Titan slim till date.Suddenly the Hour indicators started to fall, I went to a Titan dealer and they mentioned not to repair it as it would create complications.At present the 4 and 7 number indicators have fallen.
Titan Edge
SAPPHIRE CRYSTAL
Sr no of the watch 1043SBA
Kindly suggest as I love this watch...

I have changed my spectacles lens by liberty progressive white essilor ue-149 in titan eye + in vadodara considering titan is one of tata companies which is reputed for quality
I regret to say that they have not dispensed my spectacles strictly according to the prescription .I am unable to see my vision properly i have gone to their shop at baroda and explain all matters to them but they have refused to help to sort my problem they...

Dear rao,

Reminder - vii
No response from your side??? What up nothing ur email so far???

Ricky gonsalves [deaf] [5/5/2016]


Dear rao,

Let me know the status of address of service centre in mumbai or delhi for availiability stock of spare parts regarding strap belt [sonata ocean series ii digital black dial men's watch - 77010pp03j]

I ask you let...

I purchased a Titan Edge Titanium watch about 2 years ago, the glue in the original strap that came with the watch came undone and I nearly lost the watch. Anyway because of an alert friend the watch was saved, I went to the authorised Titan showroom for a strap replacement, it was replaced with an authentic Titan strap and then I was presented with the bill and what a whopper that was, they charged me a sky high Rs.1490/- for the strap and...

Myself dr.Biswajit dey.Today we visited titan showroom at bajrakabati road, cuttack, orissa- 753014 with my wife at 8.45pm when store was open and not wasting much time we selected two watches to buy. We came to cash counter at 9.05pm and wanted to redeem our previous points in titan encricle card but store manager was in hurry and he refused to open system instead told to give mannual bill and said redeeming point is not possible after 9pm....

I had purchased a diamond pendent (500067PXAAAB22) from mumbai airport tanishq showroom on 31.3.2016 for 20431.46

ENCIRCLE id[protected]

However there is a design flaw as the loop of the pendent is bigger than the size of the pendent thus the pendent gets stuck in the loop and gets entangled in the chain, I went to local Vadodara branch to get some help in sorting out my problem but the staff especially the...

Hi,

I bought 2 spectacles from the titan eye plus outlet in kukatpally, hyderabad. Both premium brands and above rs. 12000 /-. One was ck containing nikon lens and another tommy hilfiger containing crizal. The nikon lens is in perfect quality even after 8 months. However, the crizal one became almost unwearable after only 6 months o[censored]sage. It's full of scratches. Today, i.E. 17th april 2016, when i went to the shop to show...

Hi,

I had your company is one of the best logistic company but now I am feeling you are one of the worst logistic company who can’t give basic service to customers and you are giving big big words about the customer service.

I never even thought service can be so worst.

I had sent my parcel on 30th March and my Parcel DWB no is[protected] till today not dispatched and it was very urgent consignment...

Hari nath Pandey Tanisq manager Gorakhpur is creating discrimination among customers ..and I don't know what he is doing inside the showroom Gorakhpur every day opening only half shutter of the showroom customers are seen from the outside but when I ask to go in for purchasing the security sid that today it is closed . this happens with m 5 times . I/m trying to buy a chain for my mothers b'day before holi but every time security deny me...

My titan watch with model no 1572KD8 has been running late since 4 months, I have given it for repairing in titan service center for 6 times but no response. They return without repairing.
Pls help me
It seems I have fallen into trap by buying titan watches....

I bought a titan women watch before 7 years for an 5000 rs/- few days before watch glass has been broken for an payment replacement i visited karur titan showroom but in that they are asking bills warranty cards for an payment replacement too..For an seven years how we could keep the bills safe..And even if bill is also there i am going to pay for replacement then why they are asking warranty cards and bills i do know...