Titan Company Complaints & Reviews

On 6th of july 2016 i ordered couple watch as a wedding gift (order no. ec[protected]. before placing my order i confirmed twice whether the product (nf15802490ym02) is eligible for delivery in next two days on 8th of july, and they make me sure yes. but on 8th of july on the day of wedding they are refusing and now this is just waste effort of mine for everything.
I placed my order for varanasi pin code 221002, and i'm from kolkata....

On 24/6/2016 i've made online purchase of titan sonata watch amount to rs.899/- & i've paid the amount instantly by online banking. titan delivery service is so worst that they didn't deliver the product on time & when i've cancelled the order on 4/7/16 no initiative has been taken to refund the money & customer care executive said that as per company policy they may refund the money after 9 to 10 working days. my order id:ec00118238. br...

In Tanishq Jaynagar Bangalore on 1/07/16 I have returned my 70 gram old gold and bought new ornaments. My old gold turned out to be 89.8 % pure after melting (21.6 karat). But they evaluated the price of old gold by taking it to be 84% pure( 8% less) although it is 89.8 % pure.
This is real cheating by Tanishq.
Is there any concerned authority to give justice to consumers.
Poornima T...

Hi tanishq team,
I am writing this letter with great grief and bring shame to share the following.
Made a purchase from tanishq (Mia) (Titan company ltd. 9/3 b mukti complex, garihat road leele roy sarani kol-700019) dated-14.09.2015 (Ghl/cm/6053).
I visited them on 25/06/2016 with a dissatisfaction (Are following)
1) 552811slgaba22 (14kt stud rings) – stone fell out of stud and lost.
2) 552811vjya1a22...

Sir,
One month before I have bought a titan watch model no. 90024BM03 but the gold plating of the case of the watch is getting fade . What should I do ?...

Hello sir/madam
I gave my titan watch for the servicing but, yet i have not received my watch back.
I submitted at 12-06-16 and its almost 15 days are over.
I asked two time and both the time they say parts are not available. I am surprised that, titan is making product and sell but, for the servicing they don't have parts ready.
When i asked when parts will come they say don't know.
How this kind of irresponsible...

I have made the online transaction of installment of ghs scheme, but it shows that transaction failed and they debit my balance from my account.
when i called up to customer care service they told that there is an server problem and i received my money back in 7-8 working days.
but till today i doesn't get my money back and they shows that i have made only 2 transaction in my account.
but by my side i had paid 3 installment.br...

I (Sathishkumar m - +91-[protected]) bought new gold watch worth rs - 8500/- @ titan showroom located in brook fields, coimbatore. Within 6 months in dial area gold colour faded. And on 23.05.2016, i was directly visited to the same brook fields titan show room and ask them to rectify my issue (My watch with in the guaranty and also additional guaranty period).

As on date there is no response from the titan brook field showroom....

Before our son left for USA on 1.9.2009 for higher studies, we had purchased a Titan watch model No.9275SL03 for him in Bangalore on 31.7.2009 at the cost of Rs.7, 995 (after a discount of Rs.2, 000).
We came to know a few days after his leaving that the watch had stopped, was out of order.
It was not possible to bring the watch back to India immediately for repair/servicing. We could get the watch in hand only during our visit...

Dear concern, this is in regards to my complaint about the titan watch which i bought on 19th feb 2016 from your franchisee at oberoi mall, life style (Titan showroom), malad - east.

I bought leather watch and the sales person confirmed us that the leather strips will not get affected much for 2 years, but extremely disappointed with the quality i would like to share my grievances pertains to leather material. I again went...

Dear Sir,
i had buy a Titan watch model / design no.- 2531YL02 on dated- 03/03/2016, but within a month watch belt has major cut or strap cut shown, I send it to the TITAN World Ranchi, Jharkhand, for replacement against warranty or for the needful action but the seen is that already 3 months passed but not any kind o[censored]pdate or cal came from Titan. this is very ridiculous action shown by a reputed watch Company.

So,...

Hi team,

There was no proper response with their customers. They just ignore them with some non-employed persons at store.
And used abuse words with me and my brothers.

Need immediate action to this issue, or else will go by court.

They are not approach in a good manner and they dont have a motive to convince the customer they just ignore us very casually.

They mentioned...

I purchased a titan wrist watch on 29th July 2014, i have receipt. Product no. is 9924SAA. I want to change the belt of my wrist watch so last week i went to 'World of Titan' shop it is not available in any shops. I searched almost all shops in pune. They are saying 'It's 3 pin belt, it is not available we have to give order to company. It will require 1 & 1/2 month to deliver the said belt. But not sure'. So what to do now ?...

I had purchased titan wristwatch model no 9449km01j from titan world, burdwan, gt road branch, west bengal, pin-713101. The watch was seen a written 'all stainless steel' written on the bachside.. However.. After 6 months o[censored]se its rusted now though i took a recommended care of it. How is it possible with a real stainless steel? Also it became repeatedly slow.. I contacted the service care.. After keeping it for a week they said its ok now.....

Sambhu chakraborty
4/2k/34 ho chi minh sarani, sarsunaa super market, kolkata 700061
Mobile : [protected]
E.Mail: director.[protected]@gmail.com

Dear sir/madam

I sent my driver to titan taratolloa on[protected] at titan care 1, dh road kolkata-700038 showroom for my xylus watch servicing. They demand rs 2300 in advance otherwise they will not accept servicing request. My driver informed the person...

Dear sir
I am regular costumer of tanishq for more than 10 years

My customer id no is[protected]
My registered mobile no is — [protected]

I have purchased diamond bali from
Your thane showroom in the year 2015
(Photo attached)
After purchasing i found that the clip of
The bali is very loose and the earring comes out very easily. Immediately i complained to your...

Worst service and lethargic persons.

I ordered a frame of 4k and glass charges 4k additional. I gave advance of 4k.
When i went to pick up the spec, its armed were bent in a wrong shape. When i argued with them, they told it had glasses now and cannot be changed or corrected.

Now i had 2 choices:

1. Lose my 4k to leave spec there itself.
2. Waste 4k more (Total 4+4= 8) to possess...

Hi, I purchased a Titan watch in year 2000. I have been chasing the Titan store and their customer services to arrange the watch straps to which I have never received a fruitful response. Titan wants me to submit my watch at their store in exchange to rs 1500 voucher. My watch is working perfectly fine and do not want it to be exchanged for rs 1500 voucher. My watch model number is 9246. On last occasion when I requested the service center...

Dear titan, i am the oldest customer of titan in 2012 (May be or 2011) i purchased above mentioned design 9438km02 with in 6 months its stop working, i visit the shop where i purchased (Hanuman watch co kirloskar road, belgaum) i asked for replacement they repaired it and gave back to me, this happens again and again, now again its stop working our comp reference id 616as10714b13, my cell no is [protected] my email id shobha. Janardhan @sbi.Co.In...

This complaint is with regard to deficiency in services provided by the tanishq showroom, m. G. Road, indore.

I have invested in the golden harvest scheme of tanishq in february 2016 and filled an esc mandate for deducing emi per month auto debit from my bank account. But they have not completed the formalities regarding ecs, due to that my two months instalment overdue and as per agreement after third overdue instalment company...