Claimed

Titan Company Complaints & Reviews

2.4
Last updated May 9, 2024
Complaints 1964
Resolved
902
Unresolved
1062
Quick Links
Statistics
Share
Contacts

File a complaint to Titan Company

Having problems with Titan Company?

File a complaint and get it resolved by Titan Company customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Titan Company
Customer Service Contacts

Titan Company Phone Numbers

Toll free
1800 266 0123
180
96
1800 258 2598
34
18
1800 419 8000
31
23
Phone
+91 80 6660 9000
64
20
+91 80 6660 9028
17
6
+91 43 4466 4199
15
5

View more phone numbers

Mobile
+91 98 1902 8595
71
38
Fax
+91 43 4427 6037
+91 80 2526 9923
+91 80 2526 3001

Titan Company Website

Titan Company Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Titan Company reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
ggg3033
from Bengaluru, Karnataka
Report
Copy

Regarding watch straps

Address:627001
Website:titan customer care

Sir, i have bought mangal pandey collections watches at tirunelveli tamilnadu showroom. on 2006.but still now watch is running good. but no use. for past 4 yrs i didnt get straps in leather frequently. the straps they given for past 4years not cmng even 4 months.any the straps rnot available for past 2 yrs. my mob no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ranbir nandan
Report
Copy

No refund/exchange/misbehave

Address:New Delhi, Delhi

Hi,
I purchased a titan watch worth Rs. 11995 from World of Titan (Lajpat Nagar-2, Delhi). It was a gift for my sister but she didn’t like the design. I went to titan store next day and requested to return the product and refund my money as its been less than 24 hours since i purchased the product. But she refused to refund saying that you should have come before closing of shop. I mean what kind of policy is this?? Policies...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Ravindranath Saudagar
from Bhubaneshwar, Odisha
Report
Copy

Battery Replacement Charges and Service. Charges

Address:Nashik, Maharashtra, +11
Website:www.titan.co.in

I have mobile audio visual recording of the transaction.. On 19th Nov.2015. I was with The World of Titan, Shop No.29, 30, 31, Dev's Arcade, Samarth Nagar, Nashik 422 005 Tel. 6601001 I had carried out replacement of battery from the above said shop of The World of Titan. The Battery replacement and servicing charges were taken Rs. 188.00 for two batteries. Actually servicing charges quoted in the bill are Rs. 90.00 but only battery...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arthu
from Melur, Tamil Nadu
Report
Copy

Wrist watch

Address:Ahmedabad, Gujarat, 380022

I got a wrist watch 4 years back. Its strap is worn off. I showed it to many titan stores. They kept it for 20 30 days every time and then told me that we dont produce this model anymore so we dont have spare parts. So we wont be able to repair this. And the same Model was in the show case. So suppose if i but that new watch and it gets damaged in warrunty period then too they wont have anything to repair it with. As they dont produce its...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sreeramulu19041960
from Bengaluru, Karnataka
Report
Copy

Titan obaku watch

Address:534260

Purchased the Obaku model watch in 2010 at a price of 10, 000 at Hyderabad Central.
Used the watch regularly with care and affectionately.
Have faced repeated problems with KEY ROD, Even after replacement through authorised dealer, problem still persists.
Everytime i end up paying more than 1000/- for every visit which includes, replacement of rod, oiling, and battery misc.

Looking forward for complete...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kids" pride sasthitala
from Kolkata, West Bengal
Report
Copy

Defect wrist watch (Fstcc type maestro model no9951pp06)

Website:www.titancare.co.in

i have purchased above model on 9/5/15, but getting bad experience, never found 30 days continuous running my watch, already 3 times it was repaired, but problem not solved,
guarantee period for 6 months .
With in guarantee period my watch already repaired by service
service centre 3 times,
again it was stop working .From 5/11/15
pl. Advice for best result ....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Surat, Gujarat, 395001
Website:m.titan.co.un

Hi i am ragnath sharma from surat.i hav purchased Titan 9154ym watch No one responds to me after so many times i hav complaining to the service call-centre. Almost 2 months had gone, still it didnt get back to the seller where i bought.they said will call you in some time but none of them reply anything.i want my watch back earlier or cash back for it. Very much dissapointed from Titan, and their after sales services....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Gurgaon, Haryana, 122017

I am a customer of victim of poor quality manufactured by titan and aamir khan used to endorse this watch. I purchased a watch model no r811 - edge on 06/08/2011 thinking that it will work the durability. After 3. 8 years, the watch dial digits started falling in watch. I gave a complaint of customer complaint regarding this manufacture defect. They stated that they will fix the watch. The shop name helios and mr raj (North regional head)...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
subramaniandvk
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fast track watch repair

Address:641607

I am proud about Titan Family, but Service & Quality is very Poor. - Tamilnadu, Tirupur - P.N.Road, - World of Titan Show Room .

Yesterday I went to your Tirupur, Tamilnadu, P.N.Road, World of Titan show room, Service Centre, regarding Fast Track Watch problem, already 2 time go to service centre, service the above watch, but not rectifiy properly, this watch purchase dt. 13.08.15 vide Inv.No.[protected] at same shop with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vansha singh
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The chain of the watch has not been changed although I was promised to

Address:Patna, Bihar, 800020
Website:Titan

I had bought a xylys watch on 28/8/2012 from WORLD OF TITAN, opposite MAURYA LOK COMPLEX, PATNA, BIHAR. Recently, I saw that the strap of the watch had weared off so I went to the showroom to get it changed. I was sent to WORLD OF TITAN, boring road, PATNA. There they promised me to get the strap changed and a metallic chain to be put in place of the leather belt. They gave me the delivery date on 21/10/2015. When I went there on 24 /10/2015,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ashok Kumar Mehrotra
from Mathura, Uttar Pradesh
Report
Copy

Account under Golden Harvest Scheme Correction in Name And address

Address:Moradabad, Uttar Pradesh
Website:www.tanishq.co.in

At your Moradabad (U P) show room I Have an GHS A/C No. MBD/[protected]/2014 and the second one opened on 19/10/2015 (which Pass book I was not provided, only an advance receipt No. MBD/Advance/1344/2015 dated 19/10/2015 was provided to me) .I have requested so many times to correct my name and address in these accounts, but it is regretted that even so many requests it has not been done so far . It is requested to please correct may name and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mallikarjun
from Mangalore, Karnataka
Report
Copy

Unhappy with Tanishq & fooled by Naupada, Thane

Address:Thane, Maharashtra, 400601
Website:www.titan.co.in/shop-online/jewellery/finger_ring

Dear Tanishq, Looking into Tanishq's brand value and trust, I have bought one platinum ring & and one diamond platinum ring for my engagement on 26th July-2015, total worth of ~1, 00, 000/- While buying the ring all the staff of Naupada-Thane were friendly and they took my ring for re-sizing on 28th July. I have received re-sized ring almost after an 45 days but without any prior notice, the diamond weight was less by 1 cent and platinum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vithalachari
from Koraput, Odisha
Report
Copy

Titan watch value difference/ refund coupon

Address:Visakhapatnam, Andhra Pradesh
Website:consumer complaints

Respected Sir, Iam vithalachari purchased Titan Watch for Rs. 5000/-from Mumbai on 27/02/2014 after that iam transfered from mumbai to visakhapatnam. due to strip broken i visited titan care centre at Dwarakanagar at visakhapatnam on 29/06/2015. after few days titan care service engineer called me and informed that strip is not available instead that you may get coupon after deduction of 40-50% value of actual value (approximately Rs[protected]/-)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
I
idris7252
from Rawatbhata, Rajasthan
Report
Copy

Duplicate & Damaged Fastrack Watch

Address:Krishnagiri, Tamil Nadu
Website:www.titan.co.in

Dear Sir, I have given online order Fastrack Women Watch Model No. NE6024SM01 My Order No. EC00062063 DT. 23.09.15 for Rs. 2, 345/- to Titan Company Limited (Titan E-Commerce), Hosur i have received duplicate watch in damaged condition and i have booked complaint on Dtd. 28.09.15 but they are not giving any response. kindly resolve my problem at the earliest. Best Regards Idris Hussain Mob: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganpath Raikar
from Bengaluru, Karnataka
Report
Copy

Low quality Titan fasttrack watch strap

Address:Dakshina Kannada, Karnataka
Website:titan.co.in/

I had bought Fastrack Anthracite Dial Analog Watch For Men-NE300a1SL02, 4 years ago, the watch is awesomely working till date without any fault. My problem is with strip that I purchased one month ago on 6th sept 2015, from one of titan showroom at city center, mangalore. The strap seems to be a low quality coz the material has worn out now a little. I feel bad about the quality of same since I bought it for Rs. 395. The people at showroom...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
aadi.k6
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Titan 9440nm01j quality

Address:Bangalore, Karnataka

I bought the mentioned watch from Central mall store, Orion mall, bangalore on 20th Sept, 2015 for Rs 4995. It's just 4th day and i have been taking utmost care of the watch and yet there is a scratch on my dial as well as glass on the side. Before this watch, I have been using the same fast track watch for last 5 years, i bought it for 2.5k there isn't a single scratch till date. I assure you, there was definitely no manhandling of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
U
Udit Jaiswal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible After Sales Service

Address:Bangalore, Karnataka

Hi, I am writing this to share the horrible experience I am still having with Titan Service Center and Helios in Bangalore. I own a Timberland watch and I was facing some issues with it. So I went to a Titan Service Center and they told me that they deal with only Titan Watches and asked me to go to some other service center. I did so and they told me the same thing and asked me to go to other service center. To my surprise, they told...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
M
MonirulI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Watch

Address:Kolkata, West Bengal
Website:Taitan.co.in

Hi, i have purchase a Tomy Hilfigure watch from the World of Titan From Hridaypur, Barasat, North 24 Pgs, Kolkata- 700125, West Bengal. (Executive name- Mili Mondal) Now the Watch is not working, I have visited the World of Titan from where i have purchased the same. They checked and informed that there is machinery problem found and the spare parts is not available at the store, So i have to give him the watch for 2 month for...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Neeraj Kumar S
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Fast track watch got rusted from bottom and hurting my hand.

Address:Chennai, Tamil Nadu

I feel bad to type this message to your team. I bought an fast track watch on 2014 and the watch have extended warranty period for 3 years . Now the watch is teared from the back portion of the watch and its rusted. Now the watch has started infecting my hand and painful to wear that watch. I am attaching the screen shot of the watch showing its rusting part . The cost of the watch is around 3000 Rs. I tried reaching your team but i failed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mehtaparul1
from Gurgaon, Haryana
Report
Copy

Low Quality Diamond and Gold Product .

Address:Bangalore, Karnataka

I purchased Tanishq Earrings And Pendent worth 15000 rs on 01jul2015 and I wore the Earrings for first time on 31 jul2015 and just after 1 hr I removed and what I saw on my ears and the earring was shocking Black colour residue on my wars and The earrings - I have almost 10 gold and diamond sets but never had such a experience - After paying hafty amount is this what Tanishq gives to its customers - very cheap Product I must say and surely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy