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Titan Company Complaints & Reviews

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Last updated Apr 19, 2024
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1800 266 0123
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96
1800 258 2598
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+91 80 6660 9000
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20
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+91 98 1902 8595
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Titan Company Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Titan Company reviews & complaints page 67

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Address:Ernakulam, Kerala, 686691
Website:www.titancare.co.in

Product Service under Warranty. In Service Center for 65 days Automatic Watch Still Not Fixed..Watch I used for myself is less than the time its in Service Center..
First I Given Watch for Service Nov 11 2015 At Titan Hues At 1st floor LULU Cochin
I visited store 3 times In between to enquire ..there response and attitude was they dont care
I received watch After 43 days on December 24 2015 . later that day i found out...
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CHAITALI MUKHOPADHYAY
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrist watch battery

Tonight i went titan shop at vip road, kolkata [ ph no:[protected]] for replacement of battery with new one [ watch model no:- 1320 bab]. Cost of new battery is only rs 44/- but battery replacement charge claimed rs 45/-. The total time taken for battery replacement was only 4 minutes. I don't understand what's the basis of claiming such type of battery replacement charge where as in maximum titan shops in other areas usually...
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Address:721301

The Official Titan Service Center asked for money for adjusting straps of watches purchased online. Had I paid the money, they were ready to provide service too. Lodged a complaint to Titan Care. They called and took the details of the incident but never bothered to reply back to the customer.

Currently the matter is with Mr. Partha Pratim Pal[protected]. Complaint # 1024721...
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Website:titan.co.in

Titan, fastrack, thanishq, tommy, these are the greatest brands we think..
Even i thought!! But at last i had got a pain ful response for my money what i have expended on the gadgets i have bought from these!!

My dear friends, i am mr. Mohammad gayas pasha, [protected]. I have purchased many gadgets from the company like titan..

For one of my favorite watch i had ordered a belt at titan store located at...
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M
Mahesh Mangnale
from Mumbai, Maharashtra
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Titan wrist watch

Address:Pune, Maharashtra, 412207
Website:titan watch

I had serviced my watch in titan watch service center kalayni nagar pune and also chaged glass of titan watch.
but frequently watch is laging and now not showing correct time.
my billing name is mangnale maheshkumar V.
even at that time your centre not delived me my watch on time....
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M
Mia by tanishq
from Pune, Maharashtra
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Still the package is not picked up from the location

Address:400064
Website:www.bluedart.com

Dear Team, On 12th January 2016, I Had Done Booking which is still not picked up from the location and while calling again for the pick up the person who recieved the calls is not attending the call properly saying there is no network and other person disconnected the call, One person name is Naveen, We have our account, account no .055753 in your company, its really sad despite your company is too slow in service, your company should...
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J
jaya.plan
from Mumbai, Maharashtra
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Spare parts

Address:Visakhapatnam, Andhra Pradesh, 530016
Website:TITAN WATCHES

Respected titan board of members and the concerned managers. Just think about the issue which is faced by me in your titan showroom and service center, I NEED A CLARIFICATION ON THE BELOW POINTS: 1.Will the titan watches company provide the spare parts for the existing customers or not, 2.Will the company wouldnt provide suppose if the customer doesnt have the bill and phone number. 3.The way they respond is very negligency...
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S
shruti goel
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect in titan edge watch model no 1595 yaa

Address:Kolkata, West Bengal, 700061

Purchased watch from h.M.Watch co. 147, 148 & 151 radha bazar street, kolkata-700001, date of purchase: 16/01/2015 bill no. 46 when i purchsed it it had a warranty of 2 months and since the day of purchase i had been facing problem with the watch as it had some problems with belt as the watch gets opened by itself but the shop didnt provide me any help and was asked to move to titan customer care. But still my problem could not be solved....
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S
Sayoree
from Mumbai, Maharashtra
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Defective product sold

Address:Kolkata, West Bengal, 700078
Website:www.titanworld.com

My father decided to gift me a watch, the picture of which was clicked and sent to me for my approval. On receiving, I found a part of the glass broken, which somehow exempted attention at that moment. However, we had a picture with a dent in the glass quite visible. We decided to go to the shop and ask if the situation would be considered, also showing the picture. The shopkeeper or so called ' manager' instantly assured us that he would...
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P
Prathamesh Burunkar
from Palghar, Maharashtra
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Complaint against titan gf 11725201

Address:400060
Website:www.titancare.co.in/TS_Customer.aspx

Dear Sir, I buy a titan GF 11725201 Dt.30.08.2015. Shop of RAJ time, Shop no.12Aj agarwal Market Opp. Dinanath Hall, Vile Parle (E) Mumbai -400057. This watch is error in Belt, Bettary, i buy this watch is a really harassment about my aim not satisfied. and value less . so kindly provide me the new watch and replace the old watch ... your faithfully...
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D
dipak.kgp86
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Warranty not honoured

Address:Paschim Medinipur, West Bengal, 721301

I purchased a few Titan watches online from Flipkart on 18-Nov-2015 and wanted to avail services under warranty (chain-adjustment). I went to Jaiswal Enterprises at Kharagpur (WB). They rudely told me that I required to pay for service. I told them it's under warranty nut they kept on refusing. I had to spend Rs. 400/- to get the adjustment done on some other local watch shop. I already have a complaint with Titan # 1024721, but it hasn't...
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K
K Madhuri
from Visakhapatnam, Andhra Pradesh
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Misbehaving with customers

Address:Visakhapatnam, Andhra Pradesh, 530002

Sir, I have given a damaged product (watch) for necessary repair at your authorised service centre located at Dwarakanagar, Vizag on 10/11/2015. Reference Id is 1115AS00817B11337. The customer acknowledgement form given be service centre, has been misplaced at our end. Without this, we request them to trace out in system for gen-unity. Without any tracing, they clearly and straightly denied that there is no any record found of payment Rs...
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Ulhas Vichare
from Mumbai, Maharashtra
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Faulty product sold to me & still not received the new

Address:Mumbai City, Maharashtra, 400060

Dear Sir/Madam, I am writing this letter for the 2nd time. I again want to highlight you that, i havent received my wrist watch yet from the Andheri - Titan Showroom. Its been more than a month now. Now I want new wrist watch for the same Titan raga brand or else there is one model with white belt & golden die i want that in my earlier watch budget. I hope you will consider my request. In anticipation, Regards, Ulhas Vichare [protected]...
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Vinochella
from Gurgaon, Haryana
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Totally damaged on my chain.

Address:620003
Website:www.consumercomplaints.in

Name. R.Vinoth kumar PH. No. [protected] Dear sir, My name is Vinoth, three month's before purchased new titan watch value 4, 500/- Just 3 months but totally damage and broken and colour changed, I love titan that's why I'm purchased titan watches only. I hope titan company's, Watch details, Bill no. NF1506YM01 DATE.[protected] BILL NO.4793 Pls guide me how can I get replace or new titan watch, Regards R.vinothkumar [protected]...
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S.N Mukherji
from Narnaul, Haryana
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Failure to withdraw money deposited on GHS scheme

Address:Dehradun, Uttarakhand, 248001

Referring to opening of my GHS 12 months scheme at Tanishq showroom, 9 Astley hall, Dehradun - 248 001, Uttarakhand. A/C no: DDU/[protected]/2015, encircled ID[protected], I would like to withdraw my deposit of Rs. 8000, being deposited from July to October. The showroom is closed and there has been no information of the closure of showroom. I have tried to contact them but in vain. I have therefore lost faith on this scheme and there is...
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tolu agrawal
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud company

Address:Dehradun, Uttarakhand, 492001

I had purchase a fastrack watch model no-9463al08 dt-06/08/2015 from kolkotta diamond dimenisions pvt ltd. watch warany period is 1year after 2 month the watch suddenly fell down from my hand the belt is broken.that is only for company pesting problem there is no fault from our side. i had gone to titan showroom in raipur they told me you have pay full amount for new belt guarantee is only in more than rs.40000 watch. when my freind want...
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ashish.mathur
from Hyderabad, Telangana
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Faulty product and no after-sales service

Address:500085

This is the 3rd occurrence of EXTREMELY BAD QUALITY and TOTALLY ABSENT AFTER-SALES SERVICE from Titan. We purchased a new Titan watch for INR 13000/- in Nov 2014 which developed defects in less than 1 year. We lodged a complaint with Titan and as a resolution for the faulty product and unavailability of spares, I was given a credit note which we utilized for purchasing another Titan watch. Now, just after 2 months of purchase, the...
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Chandan Janghel
from Pune, Maharashtra
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Gold harvesting scheme

Address:411001
Website:tanishq.co.in

Dear Team, i have invested in the said scheme on the month of April 2015. and given instruction for ECS every month but after a month i realize that ECS is not GOING.i visited Tanishq showroom bundgarden pune they told that SBI Bank is taking time, and request me to pay 2 installment i refused and request them to close my account they have also refund my initial payment or rs.5000. after said incident every month i was getting mail...
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ggg3033
from Bengaluru, Karnataka
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Regarding watch straps

Address:627001
Website:titan customer care

Sir, i have bought mangal pandey collections watches at tirunelveli tamilnadu showroom. on 2006.but still now watch is running good. but no use. for past 4 yrs i didnt get straps in leather frequently. the straps they given for past 4years not cmng even 4 months.any the straps rnot available for past 2 yrs. my mob no.[protected]...
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R
ranbir nandan
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No refund/exchange/misbehave

Address:New Delhi, Delhi

Hi,
I purchased a titan watch worth Rs. 11995 from World of Titan (Lajpat Nagar-2, Delhi). It was a gift for my sister but she didn’t like the design. I went to titan store next day and requested to return the product and refund my money as its been less than 24 hours since i purchased the product. But she refused to refund saying that you should have come before closing of shop. I mean what kind of policy is this?? Policies...
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