Titan Company Complaints & Reviews

Hi Team, I'm totally lost and deceived by Titan Tycoon Chronograph Watch For Men-NE1563BM02(18, 0000) watch which i bought it as a gift for my father and that's my 4 consecutive watch in Titan. I felt really good when i purchased fasttrack but when started purchasing Titan products they are really bad and poor manufacturing . When i went through the warranty guide i came to know there is no warranty for metal strap which is chronograph &...

I have received the Titan watch discount coupon issued by your Titan service centre, T.Nagar, Chennai, on 17.03.2015 through your customer service centre Coimbatore, I have submitted the same to your TITAN WORLD, Show room located in Brookfieds Mall, in Coimbatore, for a new watch in XYLYS model no. NE9458SL01. It was not accepted by the showroom and informed me the discount coupon issued by Chennai, you may purchase your new product only...

Hi Team, My name is Vikash Rao one of your customer. I bought a Titan Analog Black Mens Watch with model number 90030NM01 on 25/01/2015 from one of your outlet at karol bagh (World of Titan, 17A/30, Ajmal Khan road, Delhi-110005). Within one 15days from the date of purchase my watch started playing and started giving me incorrect timings along with incorrect date. I immediately went to the same point of purchase to report the fault but...

i purchased a tommy hilfiger watch from shopper stop and i was said that any problem with the watch i wil get help or service from any titan showroom bt when i visited the titan showroom in SHIPRA MALL in INDIRAPURAM, GHAZIABADH they directly said me that they cant help me and to visit other showroom. right now i am helpless...

Dear Sir I am great fan of Titan and purchased many watches from Titan showroom but my last experience is very pathetic. I have purchased one Titan watch one Titan watch on 26/01/2014, Design Number : NB9383YM02J from your Titan World located at G-22, Sector 18, Noida. I gifted this watch to my father in law his birthday. After few month, he realized that it will stop or it will be getting slower by 1-2 minutes each day. I visited the...

To The General Manager Tanishq Sir, Looking to your customer service, your brand name and quality of your articles, We purchase a set of bangle after giving order and waiting almost one month.We paid 90% of cost of bangle in advance. We waited one month because which bangle we choose its size not fitted to me. After purchasing I used it and after few days it got bend. When we approach at your Bilaspur (C.G.) showroom no one responded...

i have a fasttrack watch which is damaged due to water entry. when i was go to service centre at that time they said that my watch repair in 45 days and delivry near about 20 january but till today i don't get return back my watch. every time titan care said that we give respond to me in 24 hour but they don't give any single replay in 90 days and they dont tell me what is status of my watch. they dont give me perfect return time of watch...

Dear Sir/Mam I have purchased the watch online from titan.co.in/watches by order no. of EC00030142 but it’s a defective pice.i have informed via mailed many times to the company on [protected]@titan.co.in or [protected]@titan.in.but still not got solution, Invoice no.- TCOM/CM/104990 DATE - 23/01/2015 AMOUNT - 3195 PLEASE TRY TO REFUND MY MONY Nanu Ram Nitharwal [protected]...

Dear sir, My name is Sabyasachi Mallik. I had purchased one TITAN RAGA watch having design number 2539YM01 on 14th February, 2015 from Shoppers Stop Kolkata. The very next day I had discovered a design defect on the dial. I had called Customer Service of Shoppers Stop and described the whole situation but they refused to exchange the watch and suggested me to go to any near by TITAN Showroom. So accordingly I submitted the watch with gurantee...

Model no. TH1790991J Date of purchase :[protected] After I reached the showroom at about 155 pm, Pavitra and Sundresh were present on counter and when I told them about my concern, they told me to go to service Center outright without offering to resolve this . I insisted to speak to a senior, she spoke to someone called Rahul who is supposed to be a supplier of watches for the area . He told me to get lost and said watch can't be replaced...

Ref ID.. 115AN0141B1296 Titan Men's watch model : 9479AF02J I gave this watch for repair at World of titan, Kapil vihar, New Delhi on 31 Jan 2015, since it stopped working. The watch is under 1 year warranty. I was given an acknowledgement slip with approx delivery date of 20 Feb 2015. But to my great disappointment, I didnt even heard any word from either showroom service guy or from customer service team despite lodging a complaint...

Dear sir/ madam,
I want to infirm you I am purchase a titan watch in month of September 2014 from your jaipur. But I have facing problem in the same i have repair also at your services Center two times but problem is still not solve .
Watch details is below
1. Model no. NB/567km03
2. Purchase Date. 14-08-14
3. Bill no 2274...

Hi, My wife bought me a watch about 1.5 years back on my birthday. In the first month, I realized that I have keeping 'keying the watch' everyday else it will stop or it will be getting slower by 1-2 minutes each day. I visited the Titan showroom in Kottivakkam, Chennai and they said they will replace the whole set and put a new set inside. Even after that, I realised that the problem has not been solved. Going to the service center is...

I purchased Titan watch on 24/01/2015 but the watch does not work properly from the next day itself. shown the watch at World Of Titan service center but still it is not working properly. The watch does not show accurate time. showed this watch twice to service center but still not working accurately. I am fed up now. it has not even been a month since i purchased this watch.....

I place an order in Tanishq DB Road Coimbatore for 2 rings, it has been more than 2 months no update till date. Approached the branch as sale person as order was ready, however found the jewellery weight was reduced & bumped the price by 10000 per ring. Branch manager confirmed to address the issue in two days but found it was tricks of trade. Called the branch multiple times and no call back from the manager or sales person. Raised...

M.R.P.Rs.30/- Pack Dt.05/13, Purchased price charged Rs.50/- . Purchased from a Titan shop at Barasat, Kolkata - 700126 . Explanations given that VAT ect. paid over the MRP price, hence over - charging. Kindly explain by e-mail. Thanks....

I purchased a ladies watch on 08/02/2014 (Bill & Warranty card enclosed) from authorized Titan showroom, Panjim. After 2 months the watch stopped working, I took the watch to the service centre and the technician replaced the battery and returned the watch. I asked the technician why within 2 months the battery had to replaced, for that the technician had no answer. Again after some month the watch stopped working and I had to take...

We purchase a Titan watch design NE1580YL05 on 05.03.2014 from your showroom NALIGAI, Tirupur. The stopped and we give the same to service dt. 31.12.2014 with Ref.Id. 1214AS0181B12212. But till date 19.02.2015 it will not ready we approach your showroom there is no responsible answer. So please arrange to deliver my watch as possible as soon....

PLZ REFER SUBJECT, DATED[protected]. THIS IS THE COMPLAINT REGARDING THE REPARE OF MY TITAN EDGE WATCH. SINCE THE ABOVE SAID DATE, I HAD TO VISIT THE SERVICE CENTRE AT THE WORLD OF TITAN SRS MALL SECTOR-12 FARIDABAD 6-7 TIMES TO RESOLVE THE TECHNICAL ISSUE IN MY WATCH. I HAD PAID RS.1500/- FOR THAT. AND STILL MY WATCH IS UNDER MAINTENANCE. ALSO FACE VERY RUDE BEHAVIOUR AT THE CENTER. THEY ARE NOT BOTHER TOWARDS THEIR COMMITMENTS MADE TO DELIVER...

Staffs in titan service care centre is very irresponsible and their attitude towards customers is very pathetic. I gave a watch for repairing and it took a lot of time to repair it and they are not at all interested in saying the cause for the delay. Please take necessary action immediately....