Titan Company Complaints & Reviews

I have purchased one Titan wrist watch from Time Centre, Jalpaiguri on 19 Apr 2011. It has been given guarantee for two years. Now the watch is stopped and when I contacted the shop they are telling that they will not replace the watch but replace the cell. I want to know the difference between guarantee and warranty. they are adamant totally and abuse me. They are not giving the number of their shop owner and told me to go anywhere and do...

Sir,
Myself Perneet Kumar sharma, from chandigarh, recently my wife has gifted me watch approx 1 month and 15 days ago. i just wore it for 5 times in this period. recently i find some tiny black spots on the side of my watch dial. i am wondered how is it possible that a branded watch comapny place such thing in market. i talk to shopkeeper he siad it may be polishing fault. , on this i said for replacing the watch but he refuses....

hi my self sourab goel i have purchase a fastrack watch from south delhi the model is 655sm i have purchase from indo watch gallery central mkt lajpat nagar the invoice no 1292, on 31st may 2011, after one month the watch is going slow and the time in incorrect , then i go to the service center south ex-1, world of titan , then he repair the watch and after 1hour the same problem incurred the problem is same as before repairing then i think...

We have 1 Tb HDD for our CCTV systems. We have 7 hard disk in warranty period. all the hard disks are problem occurred during continuous working.Kindly give a suggestion for checking and replacement of the HDD....

Respected Sir/Madam,

My self ahmedsadik has given watch for change of broken glass but they are unable to chage the glass saying that glass is not available.I have purchase that of worth Rs 9300 and now they are telling me to take credit of 5000 or re-collect your watch back., please suggest me what to do.
Contact me on:- [protected]
Service office address:- Amar Complex, swastik cross Road, C G Road, Ahmedabad...

i am attaching the mail sent tto you

Hi,
I am Dr.K.Balaji, I visited Titan eye plus for the first time during 13/7/2008 and was very pleased with the services offered by the shop (on shanthi colony, annanagar, Chennai).I had ordered and received spectacles worth rs.12000/- at that time and further purchased lenses for about Rs.4000/- by way of lens changing etc.
Impressed by the services and seeing that it’s...

Today Tanishq charged gold rate 2215 per gram which is almost 2000 extra as compared to the market rate of the gold and they didn't disclose this at the time of selling, Ibought 48.5 gram of gold which costed 140572 and they are not listening about it. My invoice number is PRA/CN/2403...

This is in regards to poor service and argumentative nature of tanishq employees. We bought this gold necklace from Tanishq's faridabad showroom which din't have the matching earings with it. So the sales guy named Suraj Verma assured us that tomorrow positively he'll be asking the design team for the matching earings and will give us the call. But it never happened. After around one month, we again went to the shop and met...

I got a Titan Edge watch (Model No:1290 BM01) on 2nd,sep 2010.
I got this to my fiancee as our engagement gift.
Worst thing is that the watch stopped working some foour months back.We took it to the Titan World in Pattom,Trivandrum from where we got it for service.They told it is the problen with battery and they have changed it.It started working but again after 2 weeks it stopped.We took it again to the showroom,they told...

Warm evening,
I am Anuj Choudhary a trainee navigator. I had purchased titan glasses consists of Frame-Vybes and Lens Fsv costing Rs 2775 (after discount) made full payment on 15 June through PNB debit card , from titan authorized showroom in Agra that is NITIN EYE CARE , Taj Road , Nand X-ing , Near Sader Bazar, Agra -282001 on 15 evening 1920 , they said that to put titan lense they will take 30 minutes more they made an 1 hour...

The item which was ordered by me was not up to the satisfation. The margin money @ 75% of the total cost was paid by me in this respect also.
As the order can not be repeated by the manager of showroom, I am bound to purchase another item for the same cost.
Kindly let me know about the policy of your business in this regard....

Do not visit Kandivali (West) Titan Eye showroom. My wife and mother in law went to showroom for purchasing specs for mother in law. The lady who attended them was unpolished and rude enough to make anyone desrespect. She demanded previous specs but unfortunately my mother in law was not carrying with her. They had to call me and over the phone I just enquired with lady that why previous specs are required. On that she replied have i ever...

I want to register compalint against titan eye plus where i gave order for spectacles on saturday(21st may 2011 and told to get delievery on 25th may 2011, Got a call from store of titan eye plus chandigarh at 8.10pm telling spectacles are not ready as raw material finisihed , please explain it takes 4days to inform customer for same, Heights of all executive telling me to purchase new glasses with higher price as readily available
br...

I had purchased specs with progressive lenses on 18th March from their Lucknow store in Hazrat Ganj.I made to total purchase of approx 18000/-.Within a month its delivery ( 30th March) both the lenses are chipped from same place.I was given a frame in which as soon as you close the specs both sticks go and hit the lenses.Even though my usage is less and handling very careful it has happened because of defective frame.I took up the matter...

i had bought a titan automatic watch a year back,but have been shattered by the product as well as the service given by Titan.In one year i had been given the watch 6 times for servicing,and still after the entire machinery had been changed ,still the problem continues,now the watch doesn't give exact time as it delays for an hour everyday.More than that your people had mishandled my watch while servicing as the back plate is now rusting,which...

All,

Tanishq follows double stanards when treating their customers. Me being a online GH member, Tanishq has ignored to honor me with their 60 days prematurity offer which is available to all their GH customer who have enrolled directly in thier boutiques.

If you are planning to enroll to Golden Harvest scheme online, think 100 times before you invest, as you might loose out the offers Tanishq boutiques gives....

UNHAPPY CUSTOMER.

I am a unhappy customer and victim of poor service, delay in response, no follow-up by the well known, branded Tanishq jewellery. I have been purchasing several items over last 5 years. And when I wanted to return couple of my jewels and encash - the real side of Tanishq is seen.

Bad Service
No follow-up and updates
Delay in processing

They provide outstation cheque...

I was presented with a titan world time digital watch by my son to whom the same was presented by his employer "Infosys". I received the watch in unused condition and I was the first user. The watch worked well for two years and then the entire screen went blank.I contacted the dealer in Trissur and Palakkad and was told that the same cannot be repaired.
I am aware that it is a costly watch and it really hurts me to know...

I had purchased a watch of Titan Industries Limited on 15/08/2005 from WORLD OF TITAN, KALAKAR STREETSHOWROOM, KOLKATA - 700007 with extended warranty of 3 years in addition to normal warranty of 2 years = 5 years.

During the course of period 3 times the watch was under breakdown and they happen to replace the battery free of cost under EW. Lastly they replaced it on 18/06/2010. Now since Nov-2010 the watch is not working and...

I had purchased a spectacle worth apprx 4000 in the name of Abhijit Tadvi from Koramangala branch Bangalore, only on the basis of trust on Titan brand name. Within few days the screw broke off and since then I have been trying to get it repaired. First I went to the branch where I purchased it from but they didn't do anything about it. Then I moved to Pune and tried and kalyani nagar branch.. even they are not doing anything about it...