Titan Company Complaints & Reviews

sir,
i purchased my spectacles from titan eye plus, mysore, karnataka.
while eye testing, i was given option to select between few powers so i selected the better option of all powers given to me.
i mentioned that i'm not very comfortable with the power...doctor said because my power has changed.
when i got new spectacles...as i put them on, i told something is wrong with the power...they said again that...

Kind attention to Mr. S. Ravi Kant, COO- Eyewear Division, Titan Industries Ltd.

Refer: The sale order TCTNo.1547 of Rekha Dept Store, Chennai-17, TIN No: [protected].
Invoice No: BIC0001482 dt 24/07/2010-

Purchased Spectacles of Titan Eye plus brand ignoring the other brands. I chose Titan Eye plus
to invest my hard earned money towards my purchase of Spectacle to my wife aged 63 years.
Any...

I has purchased a Titan watch (octane series) from the Colaba World of Titan showroom about 20 months back at a substancial cost (approx Rs 4000). Within a year of my purchasing the watch,the plastic strap broke, I gave the watch for repairs to the service centre (temporarily shifted to westside Kalaghoda branch). To my surprise, the company says that the strap is no longer in manufacture and hence not available. The watch has been rendered...

Respected Sir,
I had brought a titan-FASTRACK wrist watch from SOHUM-DIBRUGARH. on the very day of buying, the salesman mishandled it while setting the DATE. after few month the watch became nonfuntional.When i went to show it it was in warrenty period and they told me to cillect it after 1 month.But it is now more than 2 month and when i go to ask about it, they just ignores me and give some irrelevent reason. I request you kindly...

DEAR SIR,
PLEASE FIND THE ATTACHMENT of the bill given from your service centre.
I HAD GIVEN MY TITAN REGALIA WATCH TO THE SERVICE CENTRE FOR BATTERY REPLACEMENT TODAY.
BUT THEY CHARGED BILL FOR Rs.78/- (inclusive of Rs.8/- as tax.)!!!!!!!!!!!!!!!!!!!!!!
I AM VERY MUCH SURPRICED THAT TO SAW THE BILL, THE BATTERY COST IS Rs.35/-, BUT SERVICE CHARGES ARE Rs.35/- WITH OUT SERVICEING ANYTHING!!!!!!!!!!!!!
NOT...

Sir,
recently i brought a specs from titan Eye+. My main objective was to purchase lens that should be antiglare and anti reflecting. i was given ST149EW lens with a total bill of Rs. 1935 ( 795 frame + 1140 lens + 15 tax ) and told that this will suit my need. this is completely wrong. while driving at night i am not able to view things better with the specs i brought. also the reflections from headlights of vehicles coming by is...

Sir i have made a complain to BSNL Bhiwadi on Dated 14/3/2011 about the land line problem from that day to till no body have comes in contact with me a severly we try to contact thru customer cell they told to me to call the line man and line cell no. is allways outof order or switch off. Today i have try to contact with GTO, SDO and other officer thru BSNL No. but no body are attend my phone where as bell is continue going on. I am not availing...

Dear Sir,

We are having the Corporate office at Bangalore from there we are sending the goods through speed post. from last 3 months we are facing the problem that spped post at Malviya Nagar is not delivering the parcell at doors and asking. Mr Gopal is the post master stateing that you have to coolect the parcell from the branch otherwise we will be sending these back to your company and he did it twice.

Have...

New Titan watch was purchased from the titan showroom, which was returned back to them for servicing 3-4 times, still not working properly, 3 reminders of mails sent to the customercare ID of the Titan, still no revert from them.Details of mail attached below.
From: Mitesh kothari
Sent: Tuesday, March 15, 2011 6:43 PM
To: '[protected]@titan.co.in'
Cc: '[protected]@titan.co.in'
Subject:...

I'm Kalavathy. I bought a titan Raga watch on 07/03/2011 from TITAN SHOW ROOM at Shop No.21, Prince Towers Purasawalkam High Road, Chennai Ph 26403624 and[protected] DETAILS AS BELOW :

model no.2370sm01
description c262 rraga Rs. 1895
bill no.9003
TIN [protected]
CST 718570/[protected]
ON 08/03/2011 when I went to exchange the watch the sales woman refused to exchange that the same...

Respected Sir / Mam,

I have bought one SPK from TitanEye+ along with their insurance scheme. Since beginning I am facing problem and always visit my nearest show room from where I have bought. But no proper support from them.

However the Shop Engineer has admitted that the issue with frame only. I have made a complaint to TitanEye+ corporate office also. But no proper response. As per my last 8-9 visit, I get...

I have been staying in Bangalore since 5 years and is happy with the service my optometrist has been providing me since then. However this time lured by the swanky looks of Titan Eye+ stores decided to take a chance with them.

I bought my frame from them in 2009. Last month my spectacle glasses broke accidentally and hence visited Titan Eye+ store located on New Bel Road, Bangalore on Mar 18, 2011 and placed the order for...

Recently I purchased a Titan Eye frame from Titan Eye showroom in HRBR layout branch.
The frame was a defective piece and we realised this only after reaching home. On taking it back to the showroom, the Titan eye employees told me that they would get me a replacement with 2 days.
After 2 days, I got the information that the same model is not available with them and that they need more time to get it from another showroom. br...

I have bought spectacle from Titan Eye+ Jayanagar 4th Block Branch, at the time of delivery there was some alignment problem in the frame later I was not able to use the spectacle due to this problem. So, I took it to the Jayanagar Titan branch (where I bought) for fixing it on Feb 26th. While aligning they broke one glass (right side) and they rejected to replace the glass. And the service man who did this Mr. Ravi Prakash told that it...

i have purchased a titian watch worth 40000 rs . it was written 30m water resistance on it. i went to swimming and the water went inside WATCH . i have asked the sales men in the shop "what is meant by 30m water resistance" .. he replied that even when we wash hands the water wont go inside. i dont understand " why will anyone go 30 down inside water for washing hands... and finally he said some idiotic answers. i felt...

Dear Sir,

I bought a spectacle from your shop at FF-31, First Fkoor, Metroplitan Mall, M.G.Road, Gurgaon-122002 vide Sales Order No: TDGU006271 and Invoice No: BAO0003204 dated 08/02/2011. My eye sight was tested at your shop and according to yoursalesman optician's advice, I bought the frame fitted with power visor. I was told that I can wear it all the time and will be able to see correctly. On the said day whenn i collected...

ABOUT 2 YEARS AGO, I HAD PURCHASED A WATCH (1151SLO1)FROM P.M.BARDHAN & CO.DAILY BAZAR TINSUKIA.RECENTLY THE GLASS OF MY WATCH WAS BROKEN AND WHEN I ASKED THE SERVICE CENTRE TO CHANGE THE GLASS THEY REPLIED ME THAT THE SPARE PARTS OF THIS WATCH IS NOT AVAILABLE AND AS SUCH THE WATCH CANNOT BE REPAIRED .
THEREFORE THE SUGGESTED ME THAT THE COMPANY WOULD RETAIN THE WATCH AND ISSUE ME A DISCOUNT COUPON OF THE SAME AMOUNT TO ENABLE...

hi, my name is swati....
i went to nagpur's titan service station in dec 2010 which is situated in sadar,nagpur....
i was given the warranty that if the polish or any thing wrong happened to watch within a year it will be replaced...
but when i went there it was denyed that no such promise was made by them.
my watch polish was not in good condition....it got rusted....
hence it should be replaced or...

Hi.
Titan has this reward program called Signet. Where in points are collected for each purchase and you can "redeem" it as a discount once you have a certain amount of points.
I have the Signet card numbered 90558272 under my Name : Ullas K. Pai
I have it since 2-3 years approximately and the card has a display of validity as 08/01/2012

I have bought roughly 4 watches roughly 3 in bangalore and...

Model of Watch :- 1491WL01
Date of Puchase :- 04/05/2010
Signet Membership No.[protected]
From the beginning i use this watch only 3 days, after that i have gone to outside the kolkata with other watch for 4 months. After back, during using of this watch i have found that watch was stopped and case was rusted. So, put it to the service centre. After taking one month the watch was back from the service centre with new case....