Titan Company — Very bad pathetic service

Address:Lucknow, Uttar Pradesh, 226003

Ref id - 216an0921b1476
Not recieved my watch till date. Sent for repair. Watch had problem with chronograph after 2 months. This watch i got after replacement of previous automatic watch which gave problem in the first month o[censored]se. For that replacement i waited 2 months and now this watch also gave up. When will i receive it after repair. Very bad of titian they broke my trust will never buy anything from them.
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Dear Prateeksethi,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Prateeksethi,

Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.

Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve
Dear Prateeksethi,

Steve here from the Customer Relations team. Always here to help!

As per our records, our team tried reaching out to you; however your number was unreachable. Request you to please provide available timings or call our Care team on[protected].

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.

Sincerely,
Steve
Dear Prateeksethi,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve

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    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information