Comments
Dear Steve
Please do not provide false information
As i had bought a HTSE watch as you know the color is black and it fades away in 2 months despite of rare usage
And again the only question comes to mind is why invest in a titan for a high range watch instead buy some brand if this is the quality if titan
I only bought the watch as i had very high expectations from titan and a sens of pride but sadly your pathetic customer care has worn all that off now i will never suggest or buy a titan watch again in my life at least
Also the customer care did change the case but it took 2 months of false commitments and lot of followups and the new case was of such low standard and quality that the paint peeled of in one month
very dissapointed and again the watch has been submitted and is with titan for 15days and all customer care is doing is making false commitments
Thanks
Yashwant
[protected]
Please do not provide false information
As i had bought a HTSE watch as you know the color is black and it fades away in 2 months despite of rare usage
And again the only question comes to mind is why invest in a titan for a high range watch instead buy some brand if this is the quality if titan
I only bought the watch as i had very high expectations from titan and a sens of pride but sadly your pathetic customer care has worn all that off now i will never suggest or buy a titan watch again in my life at least
Also the customer care did change the case but it took 2 months of false commitments and lot of followups and the new case was of such low standard and quality that the paint peeled of in one month
very dissapointed and again the watch has been submitted and is with titan for 15days and all customer care is doing is making false commitments
Thanks
Yashwant
[protected]
Dear Yashwant,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear XYZ
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
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48%
Complaints
1965
Pending
0
Resolved
903
+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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I have already called to your customer care centre. I have explained them about concern. 857004 this is my complaint number. They told me they will get back to me within 2working days.
I hope you guys get back with proper solution.