[Resolved]  Titan Raga — Not availability of Titan RAGA 2370YAA

Address:Pune, Maharashtra

I had purchased a TITAN Raga Watch Model No.2370YAA from your Titan Showroom in Pune. I had approached your almost all Titan Showroom for replacement of Belt. But the exact Belt design is not available anywhere and I did not like duplicate Belt, even I don’t want the original Titan Belt of different design. This model is of Maroon color and it will not match with any other Belt color. I am a Big fan of Titan raga watches and need the exact original Belt again for my watch. Could you please help me to get the Original same design Belt for my Watch.
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Aug 5, 2021
Complaint marked as Resolved 
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Dear NamrataBadhe,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear NamrataBadhe,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,

Steve
Hi,

Sorry for late reply. Please find below details
Contact Number : [protected]
Email ID : [protected]@gmail.com

Thanks,
Namrata B
Dear NamrataBadhe,

Thank you for confirming your contact number/email id. Our goal is to always deliver an amazing overall customer experience.

Building raving fans and brand ambassadors out of all our customers is our mission. We know how important it is to solve your complaint at the earliest. Soon you might get a call/revert mail on your contact details; please check your mail box as well.

Let us know if we can help you further. In case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,

Steve
Dear NamrataBadhe,

Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.

Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].

Thank you.

Sincerely,
Steve

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