Toyota Complaints & Reviews

Dear sir

This is not the first time i am giving a written complaint to you people regarding this dealership based out of meerut (Grand toyota)

We are a loyal customer of toyota since 2006. This dealership is harrasing me from last 15 months. There are some issues in one of our vehicle toyota etios liva. They have called us at least 10 times to resolve the issue but they have done nothing about it. This dealership of yours kept my vehicle for weeks to replace the parts and handed overed to me without completing the work.

I myself have visited many times for the same issues but there is no one to listen. Not only this they have called us and said your part is available we can fix the issue and kept the car and again gave it back without fixing it and said we are still not fully equipped to fix it.

I would like you to look into this matter. I am an loyal customer of toyota family but getting type of services is not professional.

I had given my toyota innova car for a standard service at millenium toyota thane maharashtra.
While cleaning etc they have damaged components worth rs 70 thousand and claiming the same from me.

The car is lying with them for approx 15 days and i am being harrassed
For the payment of 71 k for no fault of mine.

Please help as i have no other way of getting my working car back in the condition i have given for service.

Purchased new touring sport vehicle from amana toyota kozhikode showroom 26may 2018. After purchasing with in the first service time my vehicle wiper was not working properly. Compilnt informed the service center. Service center exicutive informed a miner scratches has on the glass. So no warranty for rubber parts. Am very disappointed service exicutive reply. I told will take up this complaint higher authorities that time he informed u come next service time. After that may second service time informed same complint that time they told no compliant you viper. This complaint only scraches but this scrches slightly grown. How will the premium model vehicles come scraches on the glass. So pleas accept this mail my request and kindly rectify may compliant
Thanking you

Vehicle number kl 11bl 3555
Mobile number [protected]
Mail id basid. [protected]@gmail.com

Sir, i have two nos. Of toyota innova bearing registration no. Tr-01-at-0317 and tr-01-g-4317. But i have raised this complaint against the service provided by the agartala dealer namely podder toyota. It is to inform you that their behavior is not good. They have behave like anything with customers. If we book a complaint for vehicle they are unable to solve this problem before 2 months. Their servicing quality is also not good. Spare parts also not available with them. If we require any spare parts then we have to order first and wait for 2 to 3 months for this spare part. Also to inform you that i bought a new innova before 7 to 8 months ago but till date they don't give me any free wash, where at the time of purchase i get free wash. Therefore, our earnest request to look into these matters to solve our issues relating to spare parts, servicing etc. Presently, the demand of toyota's vehicle are rising day by day in tripura state. If these sort of problems will occurs, the customers faith will decrease in near future.

Good evening,
To whom it may concern.

My name is vinod goyal residence of moga city punjab. Recently i got my car repaired on 5th september 2018 and then it got it serviced on 27th october 2018.
While coming from patiala on 4th november 2018 to moga with my entire family in late evening, we suddenly heard weird sound coming from the wheels.
When we checked it, we noticed a shocking fact that nuts of rear left wheels were broken. Then we checked other wheel nuts and get to know that all the nuts were loose as they were not tightened up properly while getting it serviced, so all the fault is of mechanic due to which life of entire family was at risk.

Then very next day we contacted the workshop head mr. Parminder singh and in our discussion he admitted the mistake done by their mechanic and agreed to repair the car free of cost. But to the contrary after taking the car to workshop their behaviour got change and forcefully they took money on repairing the car.

We would like to raise the issue in front of all that everything happened due to your mechanic. So kindly see to this and get it resolve within week time else we have no issues in knocking court’s door to get the things done and for this you all will be responsible for all the expenses.

Thanks, and regards
Mr. Vinod goyal
[protected]

Dear sir we purchase toyoto invova crista mh33 v 1277 before 6month and we use till only 18000km. The car is in the warranty period but toyoto kamptee road, nagpur can't corporate us and demand the amount of 42000/- for service. Also we have a zero deft insurance for all parts but toyoto can't accept the term so we
And without money he could not give our car. From the last 7days the car is i the toyoto service center nagpur. Even the disk pad are break on the running car and they need to too the car for taking it into service center. At the time of purchase the executive of toyoto says that the car is in zero maintenance but now he left the hand and telling lie. It's a comaony defect because the part is damage upto only 18000km. We can't afford the amount that he demanding us, also our all work is stopped because of no car so we want a justise as early as possible. Our contact details mr. Haresh ambani [protected]

My name is balraj manager and owner for a hotel in pallavaram, on 20 november 2018 we all with family went long obout 200 km away from chennai in innova crysta.. While returning from our native, suddenly our car engine got stop working near chengalpattu toll.
We tried giving a start but the car didnt start... This happened at midnight 1am and it was raining badly
We parked the car aside and we booked a cab and reached home..
It is a 25lakhs car and it's fully sensored with all new technology's and all the service is done uptodate correctly
We alrwsdy had an innova 2013 model for 10 years and it was the best car we ever had❤️ srsly... Thn we got this upgraded innova a year before and it gives problem
So we kindly request you to consider this and give us a faithfull product..

I m very disapoted with toyota company its pool shame by toyota company i never recomendto any one u buy car from toyota i have compane last one year befor but company never give any solution even they r nothing do again of sachdeva enterprices such a toyota is gone back toyota company staff fear to sachdeva group that y nothing do again of sachdeva i m realy sorry but i dont like toyota delaer. Bkz all dealer staff cheeter and lier.

I bought a yaris car from wasan toyota in the month of june in navi mumbai and they promised an average of 18 while selling the car, now the car only delivers an average of 10per litre of petrol, i have complained at the showroom and multiple times on there all india number as well on mails but they have not responded any which ways for a solution of this, please ask them to take the vehicle back and give back my money or give a solution to the same.

I have serviced my car at infinium toyota naroda on 10/11/18 i go for repair my etios car due to celf start problem, but thy have not heard my complain and thay sais me that they have no parts available. Thats not proper clarification becaus you are a authorised sevice and dealer of the toyota car.
Superviser and manager also not hear my complain. And they tell me to come anodher day.
Your car etios gxd is very nice product but your enfinium toyota cervice center naroda is not working good.
They are not provide good service and also not taking complaints. Worker's ane superwiser's behaviour is not good.

TOYOTA INDIA BIGGEST SCAM COMPANY IN INDIA.

My name is AJAY KUMAR from CHANDIGARH

VEHICLE NUMBER:- CH-01-BS-7634

1.

COMPLAINT TOPIC:-

2 months before my car was accident in MANALI ( H.P ) and then after i was left my car to TOYOTA AGENCY in ( MANDI ) H.P.

AGENCY NAME :- ( ANAND TOYOTA MANDI AGENCY )

Address: Nagchala, Mandi, NH-21, Shimla Tatapani Mandi Road, Ner Chowk, Ner Chowk, Himachal Pradesh 175001
Hours:
Phone:[protected]

Website:- http://www.anandtoyota.com/

THIS COMPANY RUN BIGGEST SCAM IN INDIA.

When i visit in this company for release my car then company staff says submit 7000 To 8000 in company account then after company release your car.

When i ask about this amount from staff then staff says ( this is estimate charges ) Then after start arguement with staff members BUT staff says 1 line again & again.

If you are repair your car from this agency then agency not charge any estimate charges OR yu repair your car from CHANDIGARH LOCAL TOYOTA AGENCY then 1st submit 8000 Rupees to the ( ANAND TOYOTA AGENCY ) H.P.

2.

I was fedup and immediately contact with TOYOTA CUSTOMER CARE regarding this charges front of staff members & customer care said ( TOYOTA BRAND NOT CHARGE ANY FEES FROM CUSTOMER LIKE THAT ) after that staff again repeat 1 line ( ( ANAND TOYOTA AGENCY ) H.P ) submit 5000 rupees and release your car.

On the spot i dont have any other way & i will submit 5000 rupees & company release my CAR.

BUT before submit amount company said ( GIVE FEEDBACK TO THE COMPANY & WRITE IN WORDING ) about complain to the customer care.

BLACKMAILING WITH ME .

Company staff members pressurizes to me for write feedback in the company favor.

Staff said write on paper, YOU WILL SUBMIT COMPLAIN ABOUT AGENCY & STAFF MEMBERS BY MISTAKE & THEN AFTER YOU ARE FREE FOR TAKE YOUR CAR.

THIS TOYOTA COMPANY IS THE BIGGEST SCAM & BLACKMAILING COMPANY IN INDIA.

AGENCY NAME :- ( ANAND TOYOTA AGENCY )

Address: Nagchala, Mandi, NH-21, Shimla Tatapani Mandi Road, Ner Chowk, Ner Chowk, Himachal Pradesh 175001
Hours:
Phone:[protected]

Website:- http://www.anandtoyota.com/

BEWARE FROM THIS AGENCY, THIS AGENCY TOOK MONEY FROM CUSTOMERS IN MEAN TIME & THERE IS SOME NON SENSE & MISS BEHAVIOR EMPLOYEES.

Uttam tiyota sold a smile program along with the new toyota altis car to me in may-16, smile program covered all the service charges for two years but uttam toyota wrongly charged me the service charge for the first service of rs. 3, 500, wheni bought this to their notice, the service supervisor agreed to the mistake but no action is still done even after lapse of more then 6 months of registering the complaint

We send our car in sep 15 for 90000 service and received back on 22.09.2018 after the ourall service and my car is full of all type of lubricants. After one month due to some accident of own damage type some oil leckage from the car. So we send the car onom toyata jaipur service center by toeing. We also logde a insurance claim also on 23.10.2018 and send car on 24.10.2018. Car was in running condition. The service head received the car and tell us that the servyer pass only some bumper work and the leackageis due to damage of radiator, but the hodge pipe, belt and water pump was almost damage which is far away from the impact of accident. So we give them to replace them on cost, however when the car was serviced by them one month before and car was run only1000 km them how it is possible that every thing going damage so fast but we have need of car and expenses are not so high so we did not do any argue, but on passing every day they tell some new problem and then after committing to ready my car on diwalithey started their work. On diwali they tell me that the block of engine costing 1.50 lach is damaged and you have to bear, now i am astonished that when my car was there for insurance claim and my damage was passed by survyer was so tiny against it thenwhat happened in the car running only 1000 km after 90000 ourall service in which they check engine, oil, shockers tyres and each and every parts of car. If the parts or block damaged then it also be seen that time and as per my understanding toyota doesnot make any engine which is damage in 1000 km when it was declared ok my their authorized service centers. So now its clear that the damage was either by impact of accident or lapses of service and not seen the risk at 90000 service. It means my engineshould be damaged even the accident not happened. So please resolve my problem. I think you do something that the image of toyota will not vitiate in my eyes. Disclaimer: this e-mail contains proprietary and confidential information belonging to toyotakirloskar motor pvt. Ltd. (Tkm) and is intended solely for the use of addressees. If you are not the intended recipient of this e-mail, kindly delete it immediately from your system and notify the sender about the wrong delivery and the mail deletion. Theunauthorized disclosure, use, dissemination or copying, either whole or portion, of this e-mail, or any information it contains, is prohibited. E-mails are susceptible to alteration and their integrity cannot be guaranteed. Tkm shall not be liable for thise-mail or its contents, if it is modified, tampered or falsified. Disclaimer: this e-mail contains proprietary and confidential information belonging to toyota kirloskar motor pvt. Ltd. (Tkm) and is intended solely for the use of addressees. If you are notthe intended recipient of this e-mail, kindly delete it immediately from your system and notify the sender about the wrong delivery and the mail deletion. The unauthorized disclosure, use, dissemination or copying, either whole or portion, of this e-mail, or any information it contains, is prohibited. E-mails are susceptible to alteration and their integrity cannot be guaranteed. Tkm shall not be liable for this e-mail or its contents, if it is modified, tampered or falsified.
Car no rj-14cq-2632
Swapnil vijay
44 jawahar nagar colony
Near glass factory
Tonk road jaipur (Raj)
Mobile no[protected]

My car is accidented on dated 03.10.2018 on chaksu bypass, nh12 dist-jaipur, for insurnce claim i have aproach to service dealer sonak toyota, mansarovar, jaipur.
Sonak toyota have made bill rs 521240.00 and i have paid this amount on dated 30.10.2018 and pick up the vehicle on same day at 4.30pm. After running the vehicle in the city, burning smell in the vehicle feels and see the fumes after opening the bonnet and red alert shows on milometer panel. Called to sonak toyota but no reply then called to road side assistance on toll free complaint-380276 and then pick up the vehicle and drop to again sonak toyota i have doubt of engine damaged but sonk toyota give answer there is no problem, problem is due to wrong driving

Recently, on 25th october i went to purchase a 7 seater toyota innova crysta of silver colour, from "jmk toyota jhansi up". They replied that the car will be available on 26th. When i arrived on said date at 3pm, they made me wait till 8pm in the evening and the car which showed up was of 8 seater.

When i complained about this to the gm of the showroom, the gm showed a rude behaviour and since the 30th till today they are forcing me to pay first without even having to take a look at the car.

Hello all... This was my second car purchased in toyota u trust bomanhalli branch,
My first car from them was xylo in 2014, which i felt good deal with vehicle and what i paid cross checked with market.
But this time around i made a mistake of trusting them, i bought hyundai xcent on 29/10/18, 2014 model 28600 kms, sx (0) diesel, insurance lapsing in nov 18, for which i paid 5, 30, 000/-. They assured me that there is less margin in this car, but agreed to change 2 tyres and waive off rto charges, but when i checked with market value and others everyone said 475000 is best buy not more than that, but when i came back to them they said can't negotiate company policy has changed and they were adamant on it. And when i cross checked with the 1st owner of car he said he sold in exchange for 4.50000, to my dismay with all the repairs and not much refurbishment required in the car, a 50k profit is too much for small car and from a returning customer, i had also referred many of my friends and relatives too... But for a middle class man buying a small car 4-5 yrs old with bank interest and huge profit. Makes the deal not worth.. Felt cheated, duped.

I have purchased the vehicle 30of July.First time they have taken 20 days to change wiring due to ratbite .That time also the customer care responce is very poor. Just after few days again rating happened and kept in show room since 25 days .Your customer care responce is very poor and telling that we have not received the part since then.they are highly irresponsible and when I told your way of delay is pressurising me to go to forum they are answering me it is up to me to take action.you can listen from my conversation.

I had taken my fortuner car to uttam toyota noida sector 63 workshop on oct 26th as my car's engine went off while driving.
I was told by their service manager that the problem arose due to faulty diesel in my tank.
Accordingly, the service manager worked on my car and the engine got start.
I had to waste around 40 litres of diesel in the process.
I then took my family on vacation to jim corbett park at ramnagar, uttarkhand on sunday early morning (Oct 28)
Yesterday around 7:00pm, while returning to home, i faced with the same problem.
The car engine got stopped while running.
I am now forced to ask for a toe service to carry my car to toyota workshop at haldwani (Nearest to the place where i am staying now)
I am not at all satisfied with the service provided by uttam toyota to my car. They had kept my car for one night and still was not able to solve the problem.
Their service manager did not solve the problem and for which i had to face big problem yesterday night with my family.
I had to extend my stay here, pay rs 4826 for the toe service and also have to take extra leave from office for today and tomorrow.
I am also not sure how much haldwani toyota workshop will ask in their invoice for repairing the car (Extra financial burden for me)
All this has created a huge mental agony as well as financial loss to me.

My car registration number is gj 05 jr 7609. My was gone for service and after it came back the spare of the car was exchanged and i have been calling them constantly since morning and i still haven’t got any reply. Toyota being a big company i didn’t expect this from a company like you. I hope my issue get resolved or i have to take legal action against your company.

Dear sir/mam,
I purchased cresta auto in sep.2017 & veh. Has run just 24000 km
I sent vehicle for service today.
To utter surprise they told me that brake pads gone.
I am still having quallis 2002 modael, innova of 2007 but this was really shocking.
Either quality testing of parts inventry of toyota is detoriated or my driving has became rash at the age of 54.