Toyota Complaints & Reviews

Have a corolla altis 2015 model which i purchased from registered toyota dealer in faridabad going by the name of thirty six toyota. I have a complaint regarding how they befool their customers when their cars are serviced at the workshop of the dealership cum service centre. Of late, i had an issue with engine (Engine check light was flashing), so i visited the thirty six toyota service centre and they asked me to leave the car. I left it and after few hours i was told on phone that its oxygen sensor is not working. I agreed to get it changed from them and they dropped my car back at home by evening. After few days, i noticed engine check light was flashing again, so i immediately called them up and they happened to pick up the car from my home. Now initially, they were saying it's a fault in wiring which they would fix. A day passed and they didn't respond. On the very next day they were like "sir your oxygen sensor is not working", so i told them that they had changed it few days back. That's it, the day passed and they again didn't respond. The whole team was unreachable. I called up the reception of the service centre, she told me wait but in vain. I was asking them to update about the status of my car but no one bothered to call or text me. The next day i was told that my car ecm had a fault in it and needs to be replaced. I asked them to connect me with their service manager who started telling me about the estimate of the ecm and how urgently it must be replaced. Meanwhile, the service advisor checking my car tells me that check engine light, faulty oxygen sensor and faulty ecm are no issues and i can run my car with all faults intact. I told them to clarify the matter but again they disappeared on me leaving me in the lurch. My car is still at the service centre.
Cutting long short, my compliant is that thirty six toyota faridabad service centre steals body parts of a car and befool their customers to get it changed. And by not picking calls they harass their customers to the hilt.

Itni ghatia company customers se bat ni krne ki akal sab ke samne apne employees ko abuse krty hai... Offensive words use krde a... Eh gal pragpur jalandhar castle d a.. M. D pe*cho to bina gal ni krda.. Uhdi shakkal na sae par akal dekhke hi m. D bnade nae ta bartender rakh lende... Ik budi janani a uh jabdasti krdi cars khridn nu... Sale kise nu koi mul ty kise nu koi mmul ty gadia vechde a. Is to bettter kithy hor jwal prawo.. Eh dunia d sab to ghatiya vahihat agency a... Baki castle da nam khrb kita a.. Ja ta ehty da staff bdlo jenu custmer deal andi ho.. Molest krde sohni kuri vekh ke.. Meri akhi dekhi di gal a ofc d employee nlhi btmizi kiti ehna ne...

As i bought new platinum etios vxd model vehicle from united toyota, padilla, mangalore.. And the fog light bulb (Left side) gone within 3 months of purchase, when i complained to the service advisor he said that you come to service center sir we will take care of it.. But once i visited for the 20k service at that time i informed about the bulb gone within 3months, good but service people even didn't notice it and they were neglected my complaint... And again when i visited for minor repairs i informed regarding that, but they are telling me that you are late sir we can not help you with warranty... It was shocking to hear.. And i want it replaced within warranty as my vehicle is very new but they are responded very badly and i never expected it from toyota, i hope you will resolve the issue... Or else i have to fight for my loss.. Please take necessary action... Thanking you,

With regards,
Shrinath
Mangalore

Well i have received a message from your company say that i have won 1 crore 60 lakhs from toyota company 2019 award and to claim send my name phone number to [protected]@gmail.com. I have send my name and phone no to the said email where i received an email asking me to send all my details. Therefore i want to know whether its genuine or fake. Thank you.

Would like to inform you that i drooped my car fortuner (Up16 - bp 0060) for service and repair work at uttam toyota h-3 - sector -63 - noida.
They commited 9th august for delivery, however we have not received our car till today i. E. 12 august. Staff is really unprofessional and rude there, they dont know how to talk to a clint, very disappointing. Kindly look in to it.

I have toyota etios and they are not giving me prper insurance. My car front glass has crack it create prob while driving so they are saying that they will change in next insurance. They are crating problem to me. They even guide me properly. My bumper is damged they are saying that they will give have off insurance of bamer restbu have to pay. So tell me what is the benefit of insurance... I am fed up of your services..

Dear Team,
i have a etios liva vd 2018 model, After so many complaints about average which is giving my vehicle is 13 in city condition.they are asking about only KPL test. Please confirm, what will you do if kpl test shown this same average of 13 & also confirm how much etios liva's average is claimed by company in city condition.please resolve it as soon as possible.

Dear sir,

We would like inform you that we have recently purchased a brand new innova crysta from your dealer (Pioneer toyota chandigarh).

We have registered the same in the name of rekha garg with himachal pradesh registering authority nalagrarh bearing rc no. Hp12l3254 as on 6.7.2019.

As the authority has not issued us the high security number plate with rc, we are facing the traffic poilce again and again.

So we are humbly requested you to please provide us the high security number plate of the registered vehicle immediately.

Your early action will be highly appreciated

Thanks & regards

[protected]
Anuj garg

Worst experience in here... I luv toyata but this is not the right branch to purchase a car the reason here for... Sales executive named mr jithesh while delivering the car he was in pleasing me.. After the delivering... When i called him he didn’t even respond me... And after that i went to branch questioned him he shouted at me and answered when i go there he even speak with me... He was in personal for about 45min. He told us to wait but he was busy in his personal cal... He has orgiving nature tooo... So do reject him requesting toyota management...

Dear team, i would like to inform you that i bought car from your ludhiana punjab india dealer called "globe toyota ludhiana" on 05.11.2018 and still i am not able to get original registration till date 26.07.19 almost eight month passed even i remind & follow up so many time to your ludhiana dealer employees including there customer care executive. Due to not available of original registration & it has been pending since last 8 month, we...

Hi sir
I have given my innova crysta (Ka41 mc 1818) for 15000 km general service on 22nd july at nandi toyota itpl branch and while receiving my vehicle after service i found the left side mirror got damaged. And nobody is bothering on the same and the same time they putting the blame on me by saying it was damaged before itself. I am the only one who use my vehicle and i am dam sure it wasn’t damaged before. On the other hand it was that they should noticed before itself in front of me. I am requesting you to take proper action on this
Regarding
Bhaskar m

I complaint many times in dealer many times in toyota but there is no resolutiom

My car breakdown and stand by last 12 days in dealer service center anant toyota gwalior

Today send me this letter and mention again your problem is not rectify beacuse i dont know what is the problem in you car my technician dont fond out and not rectify
Anant toyota accepted its measure problem because engine oil low a...

One of my car having registration no. Hr37d 0025, make - toyota fortuner is lying at ms globe automobiles pvt. Ltd., ambala for major accidental repairs and the job order no. Is bpj19 — 00878.

My car both side bodies and roof assy are to be replaced and yesterday i have been informed by the technician that their spot welding machine is not capable of doing that job because it is outdated and it got overheating problem and that is why they are using mig welding machine for all accidental job. I asked the technician that this is agaisnt the standards of toyota but he had no reply and he said sir kindly talk to senior management or toyota. I have conveyed my grievance to globe toyota body shop incharge and operation head on the whatsup group being created by globe automobiles body shop incharge for updation of day to day status to customer but i feel that globe people would not arrange new spot welding machine and will compromise with quality and standard of toyota. Due to lack of equipment my car is delaying day by day and its already more then 15 days it is lying in the body shop. I request you to kindly interfere in the matter and instruct m/s globe toyota ambala to arrange a new spot welding machine having good capacity so that my car work would continue without further delay. I have asked the globe people to hold my car work till the time they will not arrange new spot welding machine. An urgent action and prompt reply from your side will be highly appreciated...

Dheeraj singla
M:[protected] i[protected]
E-mail: [protected]@gmail.com

I am a loyal customer of toyota innova and had one since 2009
I bought a crysta on 30th july 2016 and have had three tyre bursts since then

Each time the car went into a pothole the tyre burst happened forcing me to buy a new tyre
The fact that the 17 inch tyres have a 10 mm shorter sidewall. Shorter sidewalls means a slightly stiffer ride quality and also the danger of alloy wheels taking an impact when the vehicle...

Been driving innova crysta for 3 years and I was not even informed of its faulty wheel and tire! I got to know that it is a manufacturing defect only after I risked my life driving it in a forest and the two tires burst in the middle of the night. This is happening for the fifth time since we bought the vehicle and I almost crashed this time! When I inquired about it I was told it was not Toyota's responsibility to inform me about the manufacturing defect when 2 new tires burst for the first time 2 years ago! So disappointed with Toyota! You do not care even if we die on the road because of your faulty cars!!

Our yaris car uk-17j-9989 is standing on trust toyota dehradun from last 18 days for repair and maintenance but till now there is no progress they are saying we didn't have engine chamber of this car and arranging this part from company but after 18 days they are not able to arrange that part very poor service of toyota company. I have two more car of honda and maruti but there services is very good but first time we buy toyota and i am unhappy to see the servicing of toyota.

My daughter owns a toyota etios liva. She had an unfortunate accident on 22nd june, 2019. The car is completely smashed from the front. The windshield broke, the drawer in the dashboard fell out. My daughter was wearing a seatbelt which saved her, though she still hurt her jaw that banged into the steering wheel. Her ankle is in plaster and her neck is in constant pain.

It is hence clear that the impact was huge, but the issue is that despite all this, the air bags didn't open. Our efforts to reach toyota have only met with lame excuses where their representative keeps parroting "the sensor was not impacted". This is anyways evident, but the question is that despite such a huge shock, why were the sensors not impacted.

This is a clear case of defective equipment and directly compromises with our safety.

We gave our above mentioned car for servicing on 20th june at your jahangirpuri service station. Our service advisor is mr. Pradeep m-[protected]
We were informed that the car has been serviced but the ac cannot be repaired as one of its part is not available in india. Our car is still lying at the service station and we always receive a new date for getting our car. When we informed them that we are facing difficulty in our day-to-day commuting, today we have been informed that they can take permission for giving us a etios.
Sir, please look into the matter seriously and deliver our car to us as everyday we are incurring expenses on taxi for our day-to-day commuting, everyday we have to incur around rs. 2500/ — rs. 3000/- per day on taxi, which is going on for more than 15 days now.

Tyre get burst in running vehicle. Apollo tyre 16 inches. Replying to complaint this happen for to low air pressure. My observation vehicle tyre quality is not upto the mark.
This issue is very common problem as three users facing same problem in my locality.
Neither apollo nor toyota taken responsibility. Both companies taken this casually.

I bought toyota innova crysta two years back. I was travelling to saharanpur and on the way to the same my car crossed a small pit hole and both the left tyres of the car got burst and alloy got bend.
No response from toyota.
Day before yesterday when i was returning from jaipur, the same thing happen and again both the left tyres got burst and alloy got bend.
Please forward my complaint to toyota and ask them to replace all my four tyres along with alloy.