Toyota Complaints & Reviews

Hey,
I am p.D. Gupta & i am leaving in gaurakpur u.P. My complaint the dealer of m/s grand toyata in meerut but i am not agree for this dealer because there managar is mr.Firazuddin are not agree if any work of my vehicle no.Up53bb 2031. So please i have request you as per action of my vehicle.

Thanks & regards
P.D. Gupta

I Forward this email on [protected]@toyota-kirloskar.co.in on 3rd July from [protected]@gmail.com. But it was my bad experience with Toyata. You did not reply me or call me regarding this. I was thinking its Global brand and they will try to solve my problem. Dear Sir/Madam, Subject :- Rough Experience With Your Body & Paint Department Globe Ambala. I am Mukesh kumar, I Bought Toyata Etios on date 28 June 2014 & my car Temp. Number is HR99 SS 7562. The main concern is I have taken insurance claim on it, from which I am not satisfied. I am feeling that I have invested my money on garbage. I have invested 8 lakh rupees on it, only for my comfort, but the noises which I am getting in it are terrible. First noise is from AC vents & other is from the same place where I have taken insurance claim (Driver Side back fender/ light). These noises are giving me head ache & I am sorry to say that I am very disappointed with the services of Toyata Ambala staff. I live in Kurukshetra that is 60 KM far away from Ambala dealership, who will invest time and money to go there for the checkup, I am not going to waste my money and time on this because this is not my fault, this is the fault of your workshop person. I request you to send your concern person to my place to check my vehicle. I am requesting you this because I don’t have much time to spend on all this stuff. I am not happy with the car and ready to bear 1 lakh rupess loss if you ready but back it. Because I do not want to keep such a thing with me which gives me head ache. Thanks & Regards, Mukesh Kumar, [protected], [protected]

Myself shipin shajan got a mail like win a lottery and i responce, so i got a call from anitha sharma (Real or fake ) as per the conversation said she is a officer of rbi and calling from rbi delhi. To transfer the money should pay 65000.And i got a message which include details like state bank of india acct name -rajan singh, a/c [protected], iffc code -sbin0011646, branch - nigdi
Got call from [protected] & [protected]
Please find this person its a fake
This is a serious issue and the govt has to do something about. How do we file a complaint?
Kindly niote that emails are being received from the following ids with rbi attachements stating that send your details and collect the money


Toyota company national lottery
Po box 1010, liverpool,
L70 1nl, united kingdom.
Tel, [protected]
Www.Toyota.Co.Uk


Dear winner: shipin shajan,


We are very happy to inform you that our senior representative of toyota company national lottery board, agent mark philip will arrive in your country india tomorrow morning to help you in transfer of your winning amount into your local bank account which has been approved to be paid to you from toyota company national lottery board here in london uk.

Agent diplomat mark philip will arrives in india on 04/07/2014. He is our senior diplomat and has been working with us for years.

Beneficiary name: mr. Shipin shajan

The reserve bank of india (R.B.I) have agreed with our conversation to transfer your winning amount into your private account immediately as soon as they received our diplomat mark philip with your bank draft 500, 000 gbp in their office tomorrow morning from our delivery diplomat coming for your winning draft 500, 000 gbp transfer process.


Congratulation once again!


Our delivery officer diplomat mark philip will contact you on your mobile telephone number as soon as he will arrive in india from the office of the reserve bank of india (R.B.I) for the immediate transfer of your winning prize money and you are to send your passport size photograph to him immediately when he arrived.


You are advice to follow all instructions given to you by our diplomat to avoid any mistake in the transfer of your prize 500, 000 gbp from toyota company here in uk. You are advice to take proper care of our diplomat mark philip, because this is his first time of coming to india for this transaction.


Our delivery diplomat is coming with all the original scan copies of your winning documents in the parcel and you are advice to keep your prize documents as a top secret and confidential to avoid double claim.


Note: our diplomat will guide and inform you all the process and make sure your winning prize is transfer into your local bank account before coming back to uk.


Get us inform as soon as he arrived in your country india and even when he finish the transaction with the rbi bank of india inform us immediately.


Below is the email id of agent mark philip where you have to send to him your passport photo or id proof via email: d.[protected]@yahoo.com


Below is his flight information:

Departure date /time: 04/07/2014 -10:15:00 p.M (Uk time)
Arrival date /time: 05/07/2014 - 9:30 a.M (India time)


Documents follows in the parcel

1. Your toyota award certificate.
2. Your bank deposit certificate of demand draft of £500, 000.00. Gbp.
3. Affidavit of claims eligibility
4. Insurance certificate

All the above mentioned documents will be submitted to you by agent diplomat mark philip after the successful transfer of your fund with the rbi bank in india, diplomat mark philip will come to your home address to hand over your winning certificate to you after finishing transferring your money into your local bank account from reserve bank of india ( r.B.I).

Note: you are required to re-confirm your banking details to mark philip email address above for confirmation and photograph passport size 4 x 4. He will use it to identify you when he will come to your residence address to deliver your coca cola national lottery certificate and insurance certificate to you after the transfer is done.

You are to keep us updated with your readiness in receiving the special diplomat coming to you along with your award cash prize certificates.

Congratulations!!! Once again,

Director moses
Executive co-coordinator
Toyota company united kingdom
Office number [protected]

To, Toyota Motors. Myself, Chirag.Visarai, had bought a New Corolla Atlis Invoiced on 12th June 2014 from Millenium Toyota, Aparnna Motors Pvt.Ltd., Bhiwandi, Dist. Thane, Mumbai AND got the delivery for the same on 17th June 2014. Following are the CAR details: Vehicle No/ MHO4Z527 CHASSI NO. CMBJ53REH[protected] ENGINE NO. E2ZRY050625 MANUFACTURED YEAR 2014 On my first family long drive and with just a run of 657 km. the CAR gave me bitter pills, which were least expected from a brand like TOYOTA. On my way back from Mahableshwar to Mumbai the car suddenly stopped showing multiple indicators of RPM, ABP, Oil etc. and the steering, break got jammed. It was my wise presence of mind that as soon as I felt a slow down I took the car on side. This sudden break down could have been a life taking and fatel act with me being on on Highway with my pregnant wife. With lots of struggle I somehow managed to reach DSK Toyota, Pune. Waiting there for hours with a failed diagnose, I had to spent a high price of hiring another private vehicle to get back to my residence. After 7 days of continuous follow up with DAK and Millenium Toyota, we got a diagnosis that the car has come Internal Circuit problem. A BRAND NEW MODEL, JUST LAUNCHED AND BOUGHT AND DISMENTLED is totally a matter of shame and an act of disapproval. One buys a brand new Car for it being well assembled and intact. How can one buy a completely re-opened car? FOR THE SAME, I WANT COMPLETE REPLACEMENT OF THE CAR. Along with guarantee from Toyota for no future issues of any kind, with this regard. The redressel of my grievance must be done within 24 hours with confirmation for corrective actions. Hoping for your immediate corporation for I will not have to hustle to Consumer Forum! Thanking you.

Dear sir
I am mr. Shivendra matanhelia.We have a innowa car car number is ch 01 an2778.I fad purchased this car from chandigarh.Now i m living in varanasi.I have taken the apponitment for 11:15 am on 30/06/2014 for 20jul 2014 .I reached 5 min late due to trafic.And dealer is not ready to take my car and after too discussion he was saying i will take your car for service after 1 hour.After that he issued the job card.Means they are just illitrate un mannered person speciialy their supeviser mr gauri tiwari.He dont know how to talk with person.Whole thing is that the dealer of varanasi m#s rajendra toyota staff is not good and not coprative.There servise are also very bad.
Kindly tell me if a company like toyata 's were doing all thing then waht we expect from other.Your varanasi dealer managment is bery worst.And i dont thing i will get my car before 6 pm.So as a good brand kindly do neadful for us.
Thankyou
Shivendra shivbhagwan matanhelia
Car num ch 01 an 2778

Bought a toyota avensis sedan in october of 2004. I have been servicing regulary for the past 9 and a half years . I took my car to service and to replace a radiator on april 10th 2014, the result of which was a damaged engine.I have tried on numerous occasinon to find out the extent of the damage done, but efforts have proven fruitless. As a matter of fact toyota trinidad has sought to rebuild the engine without consent from both my husband and myself. My husband being concerned (His profession being that of an engineer) sought to ask for a report as to the damage done on the engine (As he works for an international company), but nothing has been forthcoming.I went in to speak to a representative who informed me that the engine is being re-built. Imagine when i go in for service to change parts, the old parts are not rebuilt and fitted into my car, rather new parts are replaced, so how come the engine is being rebuilt. I have had absolutely no problem with my vehicle so far except it being a high maintenance vehicle, as over the years the amount of money that i have spent on service i could have probably bought two or three cars. I must confess that after a longstanding relationship with toyota trinidad san- fernando, that i am really disappointed in the service metted out to myself and my husband, for eg. The totol lack of consultation as to the damage done on the vechicle, the decision made to repair the vehicle without first finding out if this meets our approval, and the lack of professionalism, by such a large manganate as toyota. My husband and i have decided that we are not going to accept any liability that this vehicle would cause in the future.

David and charmaine quashie

hi My name is MILAN PATEL ( GJ 02 BH 3090 ) i am from MEHSANA ( GUJARAT ) I purchase my new INNOVA car before 11 month against MAHINDRA XUV from mehsana. Before 10 days my driver told me that some colour damage happen in our boinet without our fault. i suddenly go to the show room and ask for that colour damage. The service manager analyse the problem and said " this is not our companies fault" and blame me, its happen from your side. Even servise superviser directly give me nagative answer. After that when i been angry, he said me to submit this problem in to the company. After three days he against give me nagative answer and said that " this is not our company faults " then asked one question to him" THEN TELL ME WHATS MY FAULTS". and they didn't give me proper answer. Even after 15 days from the incident i didn't get my satisfied answer from your show room and service management. i like to ask one question to company " HOW CAN YOU CELEBRATE ONE BILLION HAPPY CUSTOMER SARAMONY WITHOUT GIVING A PROPER ANSWER TO ONE CUSTOMER".? I even have mahindra SCORPIO but i would like to say that " WITHOUT ANY FAKE ADVERTISING MAHINDRA HAVE A BETTER CUSTOMER MANAGEMENT AGAINST TOYOTA ". and the service staff even khow that how to answer our valuable customer compare to TOYOTA. So i requasted you to give me proper answer and solve my problem as early as possible. otherwise i have two ways to do (1) go to grahak suraksha and tell to other other customer for not purchase any product of toyota and second thing is (2) i sold my innova after one month and purchase any other car like MAHINDRA XUV. So Its not a challange but its my humbly request to all toyota service member to solve out my problem.

I had got mail and call from [protected] that custom office have a parcel in my name yogesh s. dhage and require 17500 for their clearance even though custom officer ms.harmita singh talk with me. is the parcel and custom officer name is true.

I went to harsh a Toyota service center their I did not get parking space .so valet driver took my vehicle and done accident in their premises.and they kept my vehicle with them for 3 days but they didn't provide any vehicle to me.this kind service they are giving us.

Had purchased an toyota certified innova vehicle KA-03-MN-6435 from nandi toyota bommanhalli Bangalore utrust showroom on 28th march 2014 but even till date 05 june 2014 the vehicle's ownership has still not been transferred to my name, it's highly unethical & unprofessional especially from a brand like toyota & its associates, inspite of regular followups & reminders thethe executives started to avoid calls & answered vaugely, it seems better to have purchased from an road side dealer

Dear Sir, We were purchased a Toyota Corolla Altis D-4DHL Diesel Car on October 2010 from your Authorized Dealer M/s Nippon Motor Corporation Pvt. Ltd; M.C.Road, Nattakom P.O; Kottayam 686 013, Kerala State. Its Engine No is 1ND1145016, Chasis No. is MBJ53NEE[protected] & Reg. No. is KL-05-AB-7300. For the past three and half years we were done all periodical services in correct time on the above said dealer’s service point. Now the car was run 60000 kilometers. In this period, two times, car/engine was stopped in running time. The first incident was on one year back. At that time – approximate one month – car was on your custody. Now the problem was again raised and car is at Nippon Motor Corporation. The service person said that the Engine control unit was damaged. If rectify that problem, the full payment will tolerate by the customer. The said that total cost approximate Rs:54000/- How did a genuine customer tolerate this? This is not our problem. We are 100% trusted in Toyota. We were also used a Innova from your side (KL-05-Z-1200) and now booked a new Innova from this same Dealer. The first Innova run 2 lakhs kilometers, without any complaint! So we request you to please clear the complaint of our car without any cost. Best Regards Sajimon T.S. Managing Partner, Essar Crepe Factory, Pakkil, Kottayam, Kerala. [protected], [protected]

I would like to inform you that I bought my car, Toyota Etios one and a half years ago from a showroom located in Kanpur and after that I came to know about what a piece of it is.My first problem arose after 6 months when I experienced damages on the lower body of my car then I came to knew that Toyota had made a mistake and not covered the lower body of the car by a plate of metal then they changed it free of cost.After 1 year, This car start facing problem with starting n engine knocking and Now in just one and a half year The car clutch is gone. Your legal service showrooms doesn't even treat properly, I filed a complaint about the experiences which I had faced before but nobody cares.The spare parts of the car is too expensive I mean, If a car goes for service it will cost around more then 5k+ every time.What about your company policies and ethics this is a serious issue. I would like to raise some important points here: 1) If the company knew that this car had too many problems during manufacturing why they fooled so many customers. 2) Please take a lesson from the General Motors who recently has announced a new recall of more than 1.3m vehicles due to an electronic power steering threat which "could increase the risk of a crash". If they can realised it so early. How much time Toyota will take to realised their mistake For Etios. Now I want to know that how the company is going to take action against my complaint. I want the full compensation for this pain which is caused by your car. It already consumed too much of my money and my precious time and energy. At the end, I would like to say that please take my complaint seriously and do something regarding my problem and please do not fool anybody like this. Now I am awaiting a response from your side. Om Prakash Bajpai +91-[protected] Kanpur (U.P), India

I was told by the Toyota dealers to get my rental agreement registered to get my new car registered. This was told to me when my bank payment was transferred and I was about to make the final payment.
This led to unnecessary hustle as I had to intimate the owner and pay 4000 to the lawyer to get my rental agreement registered.

The major problem starts when I go to the registration office in the time assigned to me.( I had to literally roam for 8 hours in my office time to get this appointment fixed).I was made to wait from 4-6pm, and I was the last person in line at 6:02 in the office(Pune-Mega centre) and the government official refuses to stamp our document as the time has crossed 6.
There were system slowdown many a times when I was waiting in the queque which led to this situation. My question to the government- Can't you fix your system before making people stand in line? Can't you make your government employees work 5 minutues extra to serve your customers?
My question to Toyota- Can't you intimtae your customers the entire process in advance so that customers make

Dear Sir/Madam Dear Sir/Madam This is in reference to a Second Hand Car (Car No - DL6CJ 3015) which we bought in August'13 from Toyota Trust - Moti Nagar, New Delhi. Its been more than 6 months now and we have not received the RC transferred to my Father In Law name "Mr Yash Paul Maini". We have been told that the original owner is on bed rest but have been told since then that next 7-10 days we will get the same but almost 6 months have passed now. We never expected such pathetic post sales service from a brand like Toyota Trust. We doubt that this car is stolen car and that is the reason they are not able to give us the documents. Please assist us in getting this sorted out. Please contact me (Suchit Huria - [protected]) or my Brother In Law (Sushant Maini - [protected]) immediately. Regards Suchit Huria

This is to inform you that my car (Toyota - Innova - vx), met with an accident on 30th Nov 2013. Since then it is parked at Grand Toyota, Meerut and the deale is now asking around 52 k as parking charge. As this was a Total loss case. Though either dealer or Insurance company should bare the so called charge. This is really shameful on toyota's Part and I am feeling mentally harassed. I am feeling to take the same with consumer court. Car details - DL 7CG 8562 Name - Gaurav Sharma City - Meerut Dealer - Grand Toyota

Cable subassy spiral-part no.A-84306-0k051 for rs.11386.57 & mtr pumpasy w/sh
Was part no.A85330-od100 for rs.5345.81 charged vide invoice no.Tax14-00211
Cash dated 04.01.2014 ungenuinely.My horn was not blowing & rear wiper was
Not operating & this was diagnosed while our previous service but the
Attendant said that it would be attended in next service as it will take more
Time.When i visited on 04.01.2014 for service, they told that warranty has
Expired, so the job will be charged.I am unable to understand why so
Costly parts becomes defective after completion of 3 years warranty period
Where we have no fault.These are internal parts and no wear/tear involves.This
Type of behaviour pinches and i will like to sell the vehicle, if not attended
Properly & will tell my friends & relatives not to take such vehicle
Which becomes vary expensive after warranty period & no cooperation
Rendedred by the company/dealer.My customer id is:[protected] aditya jain.Please
Refund me the amount charged ungenuinely as above, as i have no fault in this
Case & you should adjust this type of repair, marginally near to
Expiry of warranty period & where the complaint was lodged within warranty
Period but not attended in time.My(Mobile)-[protected], [protected]

Sir/Madam, I had purchased INNOVA vx/7 seater on May 18th 2012 (Purchase Invoice and RC attached). I am single owner and have driven appx 22, 000 kms till now. The vehicle has been used only for domestic purpose and has been handled gently. I have been driving since 40 years and have never come across the issue this vehicle is giving me. The vehicle had a damaged clutch plate after having driven 10, 000 kms. We immediately took it to the authorized service unit. We were told by the service engineer that the clutch plate was fine and we continued driving. which resulted in further damage of the clutch plate. We have taken it for regular service to the authorized service dealer as per Toyota guidelines. Last service was done on Jan 22 2014 at Uttam Toyota, Noida. We specifically mentioned about the damaged clutch plate and they again ignored and we had a hard time driving the vehicle. This seems to be a manufacturing defect and very conveniently has been ignored multiple times by various service engineers. We would like you guys to take care of the matter. Our nearest service center is in Haldwani, Uttarakhand. This is our first Toyota and we are pretty disappointed by its performance and the service offered. They shouldn't have ignored the issue and should have not only fixed the clutch plate but also made sure that the customer is happy and satisfied. I wouldn't hesitate to say at this moment that if this issue is not handled to our satisfaction, we will not be thinking of buying another Toyota or recommending it to anyone else. This has caused lot of inconvenience and we demand that the vehicle should be repaired ASAP free of cost. I expect a reply within 24 hours. -- Thanks & Regards Naresh Kumar Gupta [protected] /[protected] An early action is highly appreciable. Please consider the environment before printing. Please don't print this Email unless you really need. This will preserve trees on our planet EARTH.Help save trees. Subham Chemicals Pvt.Ltd., C/o Vipin Rice Mill, 1/1, Industrial Area, Kichha Road, In Front Of Dudhiya Mandir, Rudrapur-263153, Udham Singh Nagar, Uttarakhand. Alternate e-mail ID: subham.[protected]@gmail.com

I purchased my car in october 2011 and i was satisfied with the over all performance of the car except one thing related to quality of seats that toyota is providing is extremely poor. My back seat locks came out in couple of months and i kept on running the vehicle either using glue or kept on adjusting the seat as it is pretty costly rs. 7500 for a piece of form with two plastic hooks that attach the seat in the body of the car. I finally spent rs. 7500 today and got my car seat replaced. But when i looked at the quality of seat form, it is more pathetic than its original seat. I don't know how come brand like toyota can approve such degraded material in their cars and this is making toyota a brand that a customer can't trust anymore. Toyota is a brand which is known for customer satisfaction. I am not sure with such low grade quality on basic component of a car like seat, for how long they will be able to gain customer confidence.
Worst part is the entire foam piece where lock is attached is broken. Such a bad quality of seat. And we have to replace entire seat due to these broken lock area. There is no fixes available and the seat costs around 7500 rupees.

These are the pics of fortuner that sell by castle toyota jalandhar
Factory not fitted radiator fan pic shows.Even dealer not checked that they
Sell fortuner without radiator fan
Tommarrow i show this company negelency in press conference held in
Jalandhar press club held at 3pm.
Ashok kumar
[protected]

I (chetan shah) had sent my car for a service at lakozy toyota, Malad (w) twice in a last week for the same problem which they didn't short out. The problem was fixing the screws(bolts) only which i get it done from outside. It was making too noisy which didn't short out twice by lakozy Toyota Malad(w) service centre.I had sent my driver over there but they used bad approch to my driver. My car is still over there and my car no. is MH02 BD 7920 I m totally unsatisfied with work done by them. I had paid full payment. Kindly look into the matter which spoils toyota's reputation. kindly get back to me regarding the same. Eagerly waiting for your prompt reply.