Trackon Couriers Complaints & Reviews

Dear Sir,
Till now Trackon Docket no [protected] not delivered on mention address. While we have send it 24.11.18 . When we query then local trackon courier say it has been reached .
Please confirm me it has been delivered or not.
With Regard’s
M K Sinha
Computek Media
Darbhanga 846004
[protected]

The sender has sent the courier from shimla to delhi on 21st january.
I have'nt received any calls or delivery messages on the mentioned number regarding the courier. the courier company without even informing me has sent back the courier back to shimla. While speaking with the customer care service I'm receiving the blunt replies and they are mentioning that they can not help me in any way possible. Please investigate why i did not receive any phone calls or actual delivery professional delivering courier at the mentioned address. moreover please mention the further steps to get the courier.

Neither delivery nor response
D/sir,
I booked a consignment on 17.01.19 from perinthalmanna to cochin awb no. [protected]. But still not delivered. Status of this dockit shows that its delivered to customer. But customer has not received consignments. Someone has signed by mistakely in the delivery signe page. Now status
Neither delivered nor no response. I had contacted multiple times to your cochin office at [protected]. They always given me a false information about particular consignment. It is regret to write that all the numbers displayed on the website are not working or wrong or not updated. No complaint link is provided. No email id is provided. Booking agent assured to deliver it on 24th positively. Yesterday agent informed in evening at 4.30 pm that it will be delivered in 1 hour but still not delivered and nobody is responding. Hope you will take a suitable action to deliver the cosigment at the earliest possible.

I am sending my courier from ludhiana to kolkata. Trackon services are not good... Specialy in kolkata they not pick customer phone.. They wasting time of customers... I am not satisfy with their service... There is wasting of time... My courier also return from kolkata.. After wasting time.. They return back my courier... Kolkata staff are not good with customers.

My package no.[protected] which contains pan card was not delivered to me on till 24/01/19, 04:00 p. M
But i got the message it has been delivered a day before. When i contacted on [protected] but they also confirmed that it was delivered on 23/01/19. When i asked to whom it was delivered they said they will inform me with the challan copy. How can a package which has a pan card be delivered to some other place.

Secondly i got a message on 21/01/19 that my package is on its way to you from janakpuri and 3 days have passed i don't know when it will be delivered. I have also told my alternative contact number and complete address with landmark to the concerned person do that the delivery person not face any difficulty to reach out to me. But...???

I sent a courier via Trackon from Bangalore (Whitefield) to Delhi (East of Kailash) and it's status now shows as "DELIVERED 23 JAN 2019 - COMPANY STAMP" but it's not really delivered and it was sent to a home address and not company address. I can't even contact anyone and am super annoyed now. It was supposed to reach by 24 Jan anyway but it's been missing. Don't know where they delivered this :/ infact last location in status shows as Bangalore only which is even more surprising. It never even reached Delhi and status changed to "OUT FOR DELIVERY" in Bangalore itself. Please help me out!
Details of the courier are:
Sender: Kirti Vardhan Pant
Sent to: Charu Priya Singh
AWB number: [protected]
Sent on: 21 Jan 2019
Last location on tracker: CHAMRAJPET HUB

I had booked a consignment ([protected]) from b-1 community center, janakpuri, new delhi -110058 office on 17.01.19 for bagpat road, meerut, pin 250501. The trackon guy, took rs.70. But the packet is not delivered till today.

I raised several complaints via customer care no. [protected], (Complaint no: t-410806) but no steps taken. Today, i called at the meerut hub office and to my surprise, they said, they do not serve at that destination, bearing the pin 250501. If trackon doesn't provide service at that location, then why the janakpuri office booked my consignment??? They should have refused it at that moment itself.
I am surprised by your customer care executive, who asked me to talk to the booking office. Your booking office ([protected]) - asked me to call the destination office.
Your destination office (Meerut hub) said, the booking office is concern about their money. They book consignment without checking.

Is this the way, you serve your customers? You people have no commitment value, no ethics.

Madhu
Sms finservs

On 8th Jan 2019 i have booked an item with AWB no [protected] in trackon couriers. It should be delivered on or before 14th jan but till date (21st jan ) it was not delivered. I have tried customer care numbers they are not lifting calls. Its truly a fraud company. Please take necessary action against this kind of cheaters

Hi,
I am amit bhutta. I got my courier on 18 january 2019 at jamnagar, gujarat. It was delievered from chandigarh on 11 january 2019. My complaint is that in this parcel i got my earphones missing. As when it was delivered from the source i. E. Chandigarh, earphones was packed in the parcel but when i recieved my parcel and i open it in jamnagar, the earphones are missing in the courier. As a prima facia of the case it is totally cleared that it is totally the fault of the carrier agency. I. E. Trackon company. The pod no. Of the parcel is [protected]. So i want an immediate reply and suitable actions to my complaint. Its really embarrassing for me to recieve this parcel empty. Immediate action is required at your end. Else i may take up this case to further levels.

I ordered a car diffuser from delhi.
My sender packed properly and send it to me via air. He paid 480rs for safe delivery. But i got my parcel broken into many pieces. Trackon is very irresponsible. Might be they have putted very heavy weight onto my parcel 2kg weight my parcel weight. Really disappointed. Poor service not even want to give 1 star. Never ever i will suggest anyone to send parcel with trackon.

Trackon shipment no.[protected] dispatched date 12.01.2019 for dmw patiala 147003 through dda logistic c-12 puru nanak pura near om hotel laxmi nagar new delhi-110092 till date shipment is not received when we call your executive mobile no.[protected] he used abuse word send said your packet will we return this is not mature behavior on hi side kindly look into the matter and resolve it as soon as possible.

I have received my packet through trackon courier, found that courier person first checked what is inside the packet. When they found that book is there in packet which is not valuable for them, so they delivered like this. This type of people keep take out the customer products & claim that company not packed the product.

Kindly take serious action against them..

My courier through trackon (Docket # [protected]) was supposed to reach kolkata and get delivered on 15th january however on the same day the kolkata team (Newtown area) returned the same without delivering me. I called to phone number [protected]several times but it was disconnetected by kolkata office. At last my call was picked and he spoke very rudely saying he has no time to talk. I need my courier to be delivered at the earliest by today without fail. Strict action needs to be taken on newtown area incharch for trackon (His phone number is [protected]).

Dear sir,
I am from shirdi and my family sent my parcel by 6 the jan 2019. A very important document was sent by trackon courier because i wanted it as soon as possible and it has been 11 days there ia no reaponce no communication asout my consignment their contact numbers given on site also invalid number. The worst pathetic service i have everseen and i lost the chance of getting admission in my course because of trackon couirier servise.

Dear sir,
I am working in hdfc bank in retail branch banking. We have assigned trackon courriar company for picking our couriars on daily basis. But from last one month the couriar boy named as "bhanwari" is not coming on daily basis. Last day we had to send some urgent couriars we called the couriar boy but the couriar boy came and behaved in very abusive way with staff and even with seniar management of branch and had fight with staff and refused to take courriar.
If this is the beahviar of representative of trackon with a preffered custmerclike hdfc bank. Then in which way they behave with normal custmers.
Please do the resolution otherwise i am going to sue the company at legal plattform.

Regards
Vikas sharma
Khasra n0. 27,
Hdfc bank ltd. Sukhdevpura alias nataniwala, sanganer jaipur
Pincode : 302022
Mobile number :[protected]
1362

Respected sir/madam,

I have sent a courier on 9th january, 2019 with a company in kalyan west dealing with courier services for trackon couriers pvt. Ltd. My courier consignment number is [protected].

The courier was despatched from (Kalyan west) & was suppossed to be delivered to b/302, sanskrit park, opp. Canossa school, mahakali caves road, andheri east, mumbai, maharashtra 400093.
Today is 15th january. And still my courier has not reached to the 2nd party it was suppossed to reach. When i enquired in kalyan west office. The gentleman told me that he desptached the courier & he is not able to trace the courier man.

When i called up at your mumbai office. All the numbers were permanenetly switched off & only 1 number was working to which no one feels to pick up the call. After trying for 2-3 hours, a lady picked the call & when i told her the entire incident, she told me to directly in the andheri midc number. Infact she spoken very harshly & rudely and said that she cannot do anything & given me non-working numbers. The 2 numbers which she has given me, out of that 1 number incoming call is not possible & 2nd number no one is picking up the call.

Even that previous lady is not picking up the call. And now nobody is answering my calls.

Can i get any reply & feedback on your services, staffs mis-management & rude behaviour & most importantly my courier status.

Please find below attachment of tracking the courier online status.

Regards,
Usha shrivastava
[protected]

Res sir, i had complaint against not getting of my courier to your office and also on tweeter. The courier booked from puna to parbhani on 10 dec 2018. Till date its status at mumbai hub. Can u explain why my courier is not received to me till date? If i can't get response from your end i will compalint in consumar forum.

Dear Sir

I am complaint about the courier lucknow Docket no [protected] not delivered till yet i have deposited the saharanpur branch on 4 Jan-2019.
Now it's 10 Jan2019 but still not delivered plz help me out it's very urgent.

Regards
Devendra Sahu

We got courier thourg TRACK ON COURIER, THE Docket no..[protected] .

CUSTOMER send courier on december month itself.

but, as of now we didn't receive the material .

Coimbatore office response is helpless.

In track on customer care no. is also not mentioned to contact.

I am reaching out to raise a concern and also request to return the consignment to sender's address.

The consignment number [protected] was sent from Lucknow to Delhi, however it wasn't delivered to the address. It has been returned to Lucknow again without any intimation.

I had called customer care and was told that the consignment would be returned to sender's address, but it hasn't reach yet.

Could you please help here? The details of consignment is given below:

Consignment Tracking Number: [protected]
Date of booking: 2nd January 2019