| Address: Solan, Himachal Pradesh, 174101 |
Dear sir,
My self mohan singh pundir working at acme generics llp, manpura, nalagarh, hp (Pin:174101).
This is to inform you that i have ordered some life saving medicine from faridabad. Which were shipped on dated 17.07.2018 through trackon courier docket no.[protected], and reached at your nalagarh branch office on dated 18.07.2018 as per status available on your site.
When we contacted your branch office (Friends colony, nalagarh), your representative told that courier is available with him, but refused to deliiver on my address. He asked me to collect from your office. I also get agree to collect it from your branch office, and to show/ submitt my aadhar card as a proof of identity, but they refused to give me my courier and asking me to submitt a letter with company stamp as a proof of identity.
As it is my personnel courier, company also refused to provide me declaration letter for identity for courier receiving purpose.
I am suffering a lot without these medicines, and your branch office is harrassing me. Request you to pl. Help.
Trackon Couriers customer support has been notified about the posted complaint.