Trackon Couriers Complaints & Reviews

I have not received my courier as expecting it to arrive two days before. We have important documents that required to be submitted for my daughter's school admission.

It has reached from my home town to Chennai in less than 48 hrs but within Chennai delivery status is not updated for last 2 days. It shows it was out for delivery 2 days back but has not reached us

There are 5 phone numbers available on the site but none are reachable. Bell keeps ringing but nobody picks ups. As advertised on the site to contact them through email, there is no email id also provided.

However basis the past complaints here on this site, I don't see much measures taken by the company to improve the quality of service

Need them to be more proactive and deliver customer belongings on time. Hoping the team will take an action and understand customer plight and will not let down the trust customer has showcased in availing their services. Awaiting quick response.

Hi Team,

I am seeing my trackon courier ([protected] ) is deviating from my delivery location. It has reached nearest HUB which is Madiwala and then again moving back to Bangalore RO. Why it taking a lot of time to deliver and getting routed back to RO again. It has been more than a week now.
Please escalate this and look into this issue urgently.

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Regards,
Sulbi
[protected]

Dear Sir,

Trackon Courier is not received although it has been reached to Sultanpaur, new delhi, office. But its not delivered today.This courier is pending friom last couple of days. As this courier was very critical from the patient point of view since it contains the necessary medicines.

It would be great if you take immediate action as soon as possible. The below are the courier number,
[protected]

Though i tried calling on the number ([protected]) mentioned on the portal under tracking section, a lady picked up the call, i told her its very critical. She is not at all ready to hear me. She was continuously saying that we don't deliver to Chattarpur area New Delhi-110074. If you can take some action on her that would be great so that people like me can no more suffer from these things.

I have also attached the required screen shots.

Regards,
Lokesh Varshney

My courier is moving inside Hyderabad one office to next which I can see in tracking but no one is coming to diver the courier. I tried all the numbers available in website no one picking up the call, I also tried to call main customer care number there also no one picking up the call. Worst experience can any one let me know how to proceed further on this, as I am seeing many comeliness on this courier company in different complaints platforms.

Any suggestion/help will be appreciated.

[protected]
Above goods has bought by air bcs of medicine n urgency n reached rtc x rds br. Hyderabad on 30th june by 1pm but even after repeated reminders he has not delivered the goods. It shows an utmost negligency towars the customers.
A sms n wats up massege has been sent as below still he has not responded..

This goods contains medicine need to keep in cooler within 72 hrs.. Otherwise medicine will get damaged n cannot b used.
Pl deliver today. Matter most urgent.
Cc to ho
Ravi radha medical ag
[protected]

My tracking id was [protected]. This parcel is not delivered, but on these tracking id showing delivered.
And i have proof of fake delivery report. Your person not delivered me. Your service is worst worst and worst 😡.
So i will complaint against your service. My documents is lost because of your worst service. 😡.
So telll me who is responsible for that.
Is these your service? What is means of trust and responsibility.
And plz contact me on sandeshkamble0510. Sk. [protected]@gmail.com / [protected]

I booked a parcel on 26th june, 2018 from primetrack, trackon courier pvt. Ltd., shop no 334, shopping centre, near vallabh nagar circle, kota, rajasthan 324007, phone[protected]. And today on 30/06/2018, ifound thar via tracking no. That my parcel has reached at delhi airport and this parcel has to be reach at mumbai within 24 hrs. Please take a proper action against because this is happen with me 3rd time.

Sir/madam,
I am very much fade up of TRACKON COURIER service.My urgent courier has been sent on 18/06/2018 from patna to destination(kahikuchi) guwahati . consigner name is Ashirvad packers and movers, Consignee name-shambhu kumar, Tracking ID-[protected].I tried to contact TRACKON representative in guwahati many times the company mob no--[protected] and [protected] but they did not picked up my call.They are non responsive to full fill the sevice.

Thanx and regards,
SHAMBHU KUMAR
KAHIKUCHI, AZARA, KAMRUP,
ASSAM-781017
MOB-[protected]

I am priyanka from neeri nagpur. My brother mohd. Sahil sent me a parcel weight 2.5 kg on 13 june 2018 from sadulpur, district churu, rajasthan (331023). Everyday i was checking my tracking status using no.[protected]. On 21st june itself tracking status showing that my parcel had reached nagpur. But till now 28 june2018 i didnt get my delivery. So i called on this no. [protected] and i talked with ms. Sneha, gyangana, 24 pragati colony, opp sai mandir, wardha road, nagpur. She told me that their delivery boy forget to deliver my parcel and they will scold him and its our courier mistake only. Sometimes we forget to deliver old parcel and she will send him to give my delivery but till now i didnot get any call from delivery boy so i called that lady again she talked very rudely did rough behaviour and stated that she is not going to send and said do whatever you want. And now she is not reciveng my call. I am continously calling her to ask about my courier when it will reach my place. Is it the way your people are talking with coustmers. I am not asking about her personal things i just want to get delivery of my courier.
There was some important stuffs in my parcel and my parents expecting that will reach soon but around 15 days over still i am waiting. If track on courier not intererested to give parcel on proper destination so please tell directly. If it will be continously i am going to give complaint to higher authority

I had booked a courier from bangalore on 20.06.2018 and it was supposed to be delivered within 3-4 days. But still now it has not been delivered. The website shows that the delivery has been put on hold from 23.06.2018. I contacted one mr. Rama das (His name was listed on trackon website as point of contact for garia area) and he simply told me that the area of delivery was out of their jurisdiction and not sure when it will be delivered. And on asking why is that so he very arrogantly told me to ask the agent who picked up my courier in bangalore. And when asked for his superior's contact he responded with more arrogance that i should try and find it out the way i found his number.

Inspite of repeated followup the parcel has not yet been delivered. It has some very important documents.

Consignment number - [protected]

DEAR SIR,

we are sending post card from haldwani as on dated 19/06/2018.
but this courier return back without deliver his address. this is my very importent document so i request to please deliver this courier his address.
docket no. [protected]. i have sending again this post card from haldwani. as on dated 25/06/2018.

I have recieved incomplete courier material from Trackon Couriers. My Docket no-[protected] has 2 packet out of which only one packet is delivered to us Dated on[protected].
After regular followup (at least 20-25 calls on both mobile no) I could not get satisfactory response from the local Trackon service provider.
Their first response was no such docket no exist and there is no courier to the mentioned address.

Even I tried to contact the Patna Central Branch for more than 20 times, but there was no response from their end.

Complaint - not received my shipment in spite of doing multiple followups with different offices and also visited local head office. But to my shock no response and seriousness in resolving complaint. Pathetic customer services and worst complaint management. Awb # [protected]. Shipment to be delivered to my little scholars pre school, 1-8-506/28, prakashnagar, begumpet, hyderabad - 500016. Telangana. Mob# [protected]

My consignment has been booked on 18 june from mumbai with trackon docket no. [protected]. On 20th its showing moved from delhi. After that we dont have any status update. We dont know where is our parcel. Local trackon franchise office is not responding properly.

I didn’t receive my shipment yet. It has reached salem (Tamilnadu) on 17 th itself. Still i didn’t receive the product. Wen i checked in track on website there is no updates after 17 th.
& my tracking number :[protected]. Kindly do the needful.
It’s more than 10 days. Wats d use wen the product doesn’t reach in time?
Poor service by track on couriers.
I need this to be delivered on 17 th itself. No proper updates on website too. Dont know wats going on?

Hi
Sir
I am subodh kant. I sent bluetooth device through track on courier. Amazon not receive product and return
Track on courier not give me courier item.
Please action courier eploy

Courier no-[protected]
Courier emply not receive my call
Address
Vill-mananpur
Post-siswa patna
Block-kalyanpur
District-east champasran motihari
Bihar 845432

Mob no [protected]
Email id [protected]@gmail.com

As per we would like to inform you that I send one product by Trockon pod number 8861708 on date[protected] and status showing delivered on[protected] but still I don't got the product and this is so important documents if Monday I don't got the product then will do FIR against the trackon
Mobile [protected]

Myself vinayak ahire propriter of vinlifes pharma
Ot receive goods of docket no [protected]
Thees people are not giving proper answer
Always said yours goose out of delivery but product not delivers
Third class service
When i courier something there is emergency purpose
But these people are so lazy then what is the meaning of courier pls take immediately action

My assignment no [protected] is not deliver yet. There is no proper info from customer care side 3 times in alternate days and deliver man Mr vivek [protected] from kanpur make a arguments very badly and given other deliverman no mr. Ak gupta [protected] but he also not sure for delivery and trying to give another new no.
After that again customer care executive ms. Pooja repeat this process again. And ask wait for delivery and provide mr. Vivek's no.
Pls give me complete infomation to me.
Thanks
Gaurav
[protected]

My tracking number [protected] and not delivered from 14 june in Hyderabad and showing out for delivery.Calls also not lifting and no email id is available to mail them.
Please solve it soon and deliver the courier

My address :
K.praveen reddy
H.no-3713
Road no-8
NEW MIG phase -2
NEAR WATER TANK
BHEL
RAMACHANDRA PURAM
Hyderabad
Pin -502032
Telangana
Mo.No-[protected]

From
K.sindhu
[protected]