Trackon Couriers Complaints & Reviews

I have sent the courier to
Rynox gears
Shri arihant compound
E-2 building, 1st floor, gala no. 10,
Kalher, bhiwandi. Thane - 421302.
Maharashtra. India. On 28 feb 2018 having awb no. [protected], the shipment didn't reach to the address mentioned on the parcel till date. I tried calling customer care no of mumbai and jaipur, they are not picking the call and there is no status update on online portal as well.

I need my parcel urgently. Before 3 p. M. Today. I have been requesting the chennai guindy office to deliver it to me since yesterday. It was a prime order and rather that guy is being rude to me and telling me that there is no delivery boy and cut my phone and not taking my calls now. I will file a consumer complaint against your office today if i don't recieve it before 3:00 p. M. Very rude staff.

My tracon number is [protected]. It was dispatched from my hisar on 26 th of feb 2018. The docos was not received at their ivangel sale office kolkata by 3merch 2018.. Today is 8th mar 2018. Still its not been delivered to ivangel office. When i contacted delivery parson he was not pic the phone & mob no [protected]
Request you to take a necessary action against tracon...

I was placed an order from amritsar to jalandhar but is still not delivered.
It is almost 15 days over. I am facing so many problem. Please close this matter asap
Order not placed. Pod number : [protected]
Name prabhjot singh
[protected]
H no 380 mohalla katehra basti bawa khel jalandhar 144021
Order not placed. Pod number : [protected]
Prabhjot

My docket number is [protected]. It was dispatched from my gurgaon ho on 26 th of feb 2018. The same was received at their banaglore office by 28th feb 2018.. Today is 5th mar 2018. Still its not been delivered to me.. When i contacted courier ho i have been told that their bangalore office was closed for 3 days on account of holi. Because of their negligence i am in to loss of rs 50000..
Request you to take a necessary action against tracon

My pod no is [protected]. I have couriered 6 products but my client received only 3 products.in have couriered from goregoan west branch and they staff is very rude dey are saying u can go to police v vil not help u. Crm care is also not replying to my mail i hv done twice. I m not happy with trackon please help me. When i went for courier dere we're six goods i. E kurtis nd leggings and the lady staff liked the kurti she opened and checked so i had a doubt on her so i thought she might hv taken and d madam felt bad dat i blamed her so she is telling she vil not help me i can go to police also if i want she vil not help me. Now i m helpless where vil i go for my goods.

This is my second time kerala thalassery branch [protected] staff being very rude to me without any reason. Does not know how to deal with customers. Behaving like i am his slave. He is not doing the work for free. We are paying for you guys and you guys are not well in cusromer relationship. Hope you do the need full or else i need to go for legal formalities

Dear sir/mam,

Your agency trackon from ludhina punjab have booked a [censored]e parcel on[protected] and given to party it is very disgusting for your organization how they provide receipt with all details to the consignor and finally was send to the party. After 3 days the same is not showing any trackng details and when we contacted to the trackon courier ludhiana they told we had not any consignment of this number when we have all details and copy of receipt. Are you cheating public like this it is very unfortunate,
I have attached the copy of receipt of the same you can see all the details

Regards
J n oil & chemicals
Srinagar
[protected]

The courier from mumbai to delhi has been delayed by 13 days and despite several emails and calls no resolution has been provided. The customer service is going on asking for details of recipient every single day! The parcel seems to have been lost but they are neither admitting it nor offering refund of the value of parcel. The most pathetic service and customerr care team ever!

I booked a parcel having consignment no.- 7000258 from patna on 21st Feb 2018, which was booked for urgent delivery and was expected to be deliver within 24hrs but didn't received yet 26th Feb 2018.

Customer care is not giving any satisfactory response.

Worst courier service.

Consignment was booked at jaipur for zawar (313901) via tracking no: [protected] dated 12th feb 2018. As per your tracking system, it has been reached at udaipur on 14th feb 2018. Still i have not received this consignment even i have not received any call also.

Today i got no o[censored]daipur service, i called but he behave rudely and no response was made and disconnect the call.

I am feeling like deceiving by courier service as this consignment was very urgent to me.

Dear,
Sir here by I inform you that a consignment which is coming from ludhiana with no. [protected]. There are 2no.of sports shoe was shipped at ludhiana but yesterday the courier delivered in evening. When I unpack the courier box I was found only one set of shoe. The packet looks like something disturbed .
So please look after and help to find my another shoe.
Thanks and regards
Kaibalya Chandra Subudhi
[protected]
Kaibalya.chandra.[protected]@gmail.com

Have courier booked from delhi dated 6th feb 2018. And it received today 13th feb 2018. I have been regularly tracking the shipment on web. On 9th feb it has reached whitefield hub hoskote.

I waited for 3 days and then called back the number as available on web (On 12th feb). And when enquired about the courier the person turns out to be rude and started misbehaving. His comments were “your courier is with me and i will see when i have to deliver.. I will deliver as per my wish.. Do not call me.. Call the person whom you have handed over the parcel in delhi”.

13th i went online to log a complaint on web and found that it says the courier is delivered 9th feb 2018 only.

However, i have all proofs that the courier is delivered dated 13th feb only.

Have screenshots dtd 12th feb & 13th feb from trackon website. Also, i have enclosed the gate pass entry card for the person who has come to deliver product on 13th feb.

Courier shipment issue’s

Delivery delayed

Wrong update on site. Product is delivere

D on 13th feb and on web it is updated as 9th feb

Misbehaviour by the courier person (On 12th feb)

Tampered courier (Have screenshot)

Gatepass as proof of delivery date 13th feb enclosed

[protected]/[protected] these numbers are of no use if there is no one to attend the call.

Best is when i called the respective contact number available on web on 12th feb and asked for the concern person name this is what i hear "my name is shivanna you need my aadhar card, pan number tell me i will tell you who am i"

I am seriously surprised by this service from trackon. And more over feeding wrong information on web and misbehaving with the customer. I would need the complete details on this shipment to register a legal complaint.

Dear sir,
With reference to the above your company person had not delivered my order till now. I have talked to him in this regard last day but he has not delivered my order till now. He is not attending my phone. If your company can not provide proper service than what is need to recruit this type of employees. Please do action urgently. And also teach your employees to properly deal with customers

It is very shameful act by trackon couriers pvt ltd as they have not delivered some important documents since 13 days. My tracking ID is [protected]. A parcel was sent from Balasore to Noida containing important documents in 31st January 2018. It has been 13 days I have not received the item. The worse part is (according to online tracking) the packet was out for delivery(in Noida) on 9th feb 2018 but still not delivered. And the worst part and most shameful thing by the courier company is the customer care number they have shown in their website is not connecting to customer care despite of several attempt.
The way this courier company is treating the urgency of documents is very shameful, condemn-able and disappointing act. I appeal for strong action against these fraud company promising false hope and playing with customer's emotions. I want compensation for mental agony. Shame on you trackon couriers pvt. ltd.

Hi,

Trackon couriour service is very worth couriour shipment service around india. I couriered my consignment from mau to gurgaon. But after some time he confirmed that your address is not in our delivery list. Firstly, if you don't want to deliver then why did you receive the consignment. Secondly, i tracked regularly to move it at my address but the costumer service representative not responding and cut the call in mid of talk. I tried to operate it from varanasi location but there is a woman ms. Anamika srivastava, she is not talking, she just used an abusing way in talking. Now, finally i unable to send my consignment at respective address and i don't know exactly where is my consignment. And, nobody intrested to intertain it. This is very worsth experience of my life. I never suggest to anyone to trust in this trackon couriour service.

Date / month of incident: jan 2018

Description: i have booked a consignment to hyderabad with consignment no. [protected].
I am surprised and shocked that the consignment was not delivered till date and followup at your mumbai office (Sanjay) was of no help at all. He says he will call but never calls.
He has given your ho no as 43663000, but no one lifts the phone call.

Sir, I had dispatched a phone via track on courier no [protected] on[protected] from kandaghat to Siwan, bihar. But to whom courier was sent has received a sim instead of mobile phone. Someone has opened the courier discarded the sim from phone and packed the Consignment with only sim left in it. Some one has taken out the phone from Consignment.
Concern person has received the courier on 6-2-2018.
Please check the attachment and do the needful at the earliest.

Dear Concern,

My self Irshad Malik from Decent Helpline Services, Kanpur,
usually we use your trackon courier services to deliver warranty replacement spares parts to Kent RO systems ltd., Greater noida. In continuation to the above we would like to inform that recently we have booked one carton on dated[protected] for 14.200Kg for Kent RO Systems Ltd. Greater noida which booking receipt ([protected])is enclosed in this email, but when the goods was delivered to the consignee address we got to know that some parts was missed from the carton. Immediately we had asked tracon kanpur office to send us the POD copy in which description mentioned. When we received POD from tracon we found that weight of received box was 12.130 Kg which was about 2.07 kg short as compared to the weight of the carton at the time of booking(copy enclosed). It cause loss for us . So i would like to request you to look into this matter seriously and revert us immediately.

Looking forward to your favorable response.
My email.: [protected]@gmail.com
Client email.:cs.[protected]@trackon.in, sheetal.[protected]@trackon.in

Good day,
My parcel (Tracking no.[protected]) was sent by mr. Ashok kulshrestha on the 12th of jan'18 from jaipur for mumbai. The booked weight of the parcel was 4kg and he had paid rs.780 for express delivery by air to mumbai by the 13th (Next day).

I checked up trackon to find the parcel was in vasai. On calling the vasai office i was told that there is no delivery scheduled soon an i had to collect the 4kg parcel from the office. Although my no. Was mentioned on the parcel, i was not proactively intimated to receive the parcel.

The box was eaten by rats.

And transparent tape was applied over the hole. I realized it because there was another hole in the corner which was open.

The contents of my package were eaten by rats. The photographs clearly show that the box was eaten by rats midway and cello tape was applied to conceal the damage.

I have all the receipts and photos of the package before and after delivery.

I have repeatedly called and emailed trackon mumbai and delhi office citing my problem and haven't received any positive reply from them.

Kindly compensate for the damages incurred and please take steps to ensure that rodents do not damage any parcels as it is a major health risk.