Hdfc securities, mumbai sent me an urgent letter with a track no:[protected]. As per your tracking details, the letter has arrived on[protected] @ chennai. But even after four days, it has not been delivered and also no further update has been posted on your website. No one has attended the telephone. Please let me know the latest update on my letter.
I telephoned to the chennai office address; they have got five phone numbers. I phoned to all the five numbers but no one has responded.
I browsed the web for kumbakonam address and got the address and phone number. Contacted the phone number several times but no one has responded. Went to the address but there was no such courier service.
Telephoned to the mumbai office address, they provided thiruchi office contact numbers which i contacted, but they say told me that letter was dispatched to kumbakonam address.
Again contacted mumbai address, they provided another address and contact number. I tried the contact number and the person says that he stopped delivering trackon couriers six months ago.
Again contacted the mumbai office, they give another address, and i personally went to the address, where the house was locked and enquired about the courier office, the nearby people told me that they have shifted.
This is the worst possible experience and worst is the letter that i should have received by this time is the important and urgent letter.
Why you are providing very pathetic service?
Thanking you,
V. Baskar,
Cell no:[protected].
Kumbakonam.
Trackon Couriers customer support has been notified about the posted complaint.