Trackon Couriers Complaints & Reviews

My parcel id [protected] sent from delhi has been dispatched long time back (About 2 weeks) which is not yet delivered.

After lot of negotiations with the sender i was at a loss to track the courier until recently i received a call from the trackon courier head office, delhi informing me that the courier personnel is unable to contact me as my contact details were possibly wrong and he couldn't reach me.

That same time i was asked to contact the concerned delivery guy and confirm the address details. I immediately followed the same and discovered that my contact number as was provided by the sender was wrong.

Till this is understood. But now the delivery guy is reluctant to come again and regardless of me repeatedly insisting him to come atleast till the landmark and then call me, he is reluctant and being indifferent. By now the parcel is delayed by more than 2 weeks. Following are the details of the delivery guy (Or the person i was asked to contact from trackon head office, delhi) :

Name: aurobindo
Contact number: [protected]

I was waiting for my package from j&k, checked online and got to know that the package has reached pune and is out for delivery.
Later i checked again and saw the below message as package delivered with company stamp at reception 14:00 pm. Which was all false the package was not delivered at all and the status was updated. I tried to call all pune numbers but no answer to my call.

Tried on this number as well
From to man. No. Date time
Pune hub shivajinager-iii-[protected] bn5350655 31/08/2017 10:04 again no answer.

Consignment no 7179258 status date
Delivered with company stamp (Received by:reception-) 31 aug 2017 14:00:59
Sent for delivery 31 aug 2017 11:35:21
Arrived at pune-pune 31 aug 2017 10:48:09

Now at 5:30 pm a guy from trackon comes to deliver the package. When i questioned about the false updates, he said we do this with fast couriers.

25 july ko parcel krwaya tha jaipur s indore missed h fir service dete kyu h jo loss huwa h wo dene ko ready nhi h aur company wale kahte h ki janha s krwaya h parcel wanha s le aur wo kahte h company s aur ab pta chala h ki janha s parcel krwaya h wo authorised nhi aur kah rhe h ki meri shop ka name nhi aaye. Bagda comunication name s h chitarkoot m wanha s shayar name s koi parcel le k jata h.1 month s jaipur aur delhi office m phone krke pareshaan ho gye h aur koi fark nhi padta fir kyu parcel lete h.. Aur kyu service dete h. Badddd service

Status of AWB No [protected] Not Updated
Details
FROM TO MAN. No. DATE TIME
AMRITSAR RAJPURA-[protected] V1145328 21/08/2017 19:11
RAJPURA BHATINDA V1997283 22/08/2017 01:32
BHATINDA HUB MANSA-[protected] BN3458565 22/08/2017 14:19

No one picked up call and no one delivered courier. its too urgent. What a ######## service.

I want to track my consignment which couldn't be tracked online... So.. I called on the helpline number... But nobody picked up the call... Initially the agent put my call on hold and afterwards it got disconnected... I want to know where my consignment is???

Tracking number is [protected]

Get back to me as soon as possible otherwise it will be a big problem for u guys...

From ahamadhabad sudev fashions to Coimbatore they sent me a parcel on 11th August.till 29th August it not reached Chennai .Will I get my product ? There is no customer service.no customer care representatives to take care about customers.3weeks over no information about my product.this company has to shut down immediately.

Pls provide me information about my courier
My name is Bhaskar Vyas
Ujjain m.p. 456010
Mob.[protected]
Courier no. [protected]
Chennai to Ujjain
Pls provide information about that courier
I have courier receipt. Other wise I will be complaint in consumer Court.

A courier sent from delhi to renny steels village jharmajri, po barotiwala, teh baddi distt solan (H. P) vide docket no [protected]. Courier agency at baddi returned the courier by writing on envelop factory is closed no person is available to collect. We intimate your self that our factory is running position & security person are there for 24 hrs, due to this we have to bear very much loss. So requested to take strict action against the courier agency.

Sir,
My parcel tracing I'd no [protected] .Bathinda to barwaha. Sir lots of time we tried to call ur Corrier boy their phone is switched off. Plz deliver my parcel

I hv booked a courier pkt at model town delhi branchon 19/
08/2017 vide tracking no.[protected] for delivery to muthoot finance ltd. Mahavir enclave new delhi-110045. I was told it will be delivered positively on 21/08/2017. However till 22/08/2017 (6 p. M) it is not delivered. I hv tried to contact your janak puri & mahavir enclave br. But regret to write that no body receive the call inspite of making calls at least 20 times, even though bell is ringing. My pkt. Is very important which was to be delivered on urgent basis. Pl. Ensure it is delivered immediately otherwise i will suffer big loss. Also instruct your staff to receive calls & reply properly. I may add here it is not a good experience with your company about delivery in time bound manner. Kindly do the needful & confirm. Mob. No.[protected]

A document was sent by courier from vasai to vapi having docket no. [protected] dated 17.08.2017
It was received in vapi trackon office on 18.8.2017 but the consignee did not receive the courier. We have been in followup with your representatives in office but we got only one reply that we are checking, the document might have been gone along with another load and we are unable to find your document.
Finally today they are telling me if your document contains cheque then please speak to your banker about misplacement of cheque.
I request you to take action as i have lost trust whether to courier from your service or not. Atleast if could you make it possible to return the document to vasai (E)

Hello,

Please be informed that i booked a courier under mr. Ajit jagga with tracking [protected], courier was booked on 20/07/2017 and was booked from ludhiana to ghaziabad, it shows delivered on 24/07/2017 whereas mr. Ajit jagga was on leaves from 20 jul to 26 jul and no one recieved the courier at the place, now upon request trackon has sent a sheet where it shows delivered on 22/07/2017 with fake signatures and sheet shows only 1 delivery for that day which is impossible. I am attaching the sheet sent by trackon and delivery status on website. Kindly look into it and please provide help on it. It's been 1 month now.

My email id is nitin. [protected]@gmail.com

Thanks and regards
Nitin

Please take a look this is an urgent courier why it is on hold please arrange urgent delivery and deliver it on following address:

to,
dattanagar road, katraj,
near ambegaon pune-46 reliance fresh mall
pune maharashtra-411046
PLEASE ARRANGE URGENT DELIVERY FOR PRIME TRACK DOCKET 6889280

No reverting back within a week from head office and delhi n pune offices...poor service...date of booking order 9thAug'17 and uptil now i.e 18th Aug'17 no information about my top urhent n important TRACKON PRIME COURIER BOOKED @Rs 290 for urgent ...

Would be filling case on consumer forum too...would not leave the company to play vd lives of many others

Again one another parcel number [protected] parcel did not received still from 3 aug 2017...
To address - arvind kumar (Regency packing) sample (Dept)
A-6, hosigery comolex noida face 2
Pin code 201305.

From vandana yadav [protected]

What kind of service provider you...

I alok kumar from nsi kanpur want to register a complaint regarding the worst courier services by trackon courier kalyanpur kanpur. I want to inform that there is so much delay in courier from my state bihar even though courier reached early but they too much time to deliever required address. I call courier services so many times then they delieverd. Also i want to tell u that ur courier services does not delievered at right places they call me to stand on roadside to receives the courier. I[censored] cannot provide service at right time stop this nonsense to irritate ur customer so that everyone starts abusing ur company and ur services. Please make not of it.
Courier no-[protected]

Trackon couriers — delivered wrong address

1 review
Ja jaypee enterprises on aug 16, 2017 submit a complaint
We send a corier faridabad add to banglore off from gaziabad but deliverd to
Faridabad add plz ceck

Corier no — [protected]

Plz resolved asap & deliverd to banglore off,,,,,,,,
Trackon couriers — delivered wrong address

1 review
Ja jaypee enterprises on aug 16, 2017 submit a complaint
We send a corier faridabad add to banglore off from gaziabad but deliverd to
Faridabad add plz ceck

Corier no — [protected]

Plz resolved asap & deliverd to banglore off,,,,,,,,

We send a corier faridabad add to banglore off from gaziabad but deliverd to
Faridabad add plz ceck

Corier no — [protected]

Plz resolved asap & deliverd to banglore off

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with docket number — [protected] on august 09, 2017 at your trackon chandigarh office branch. And your staff member assured to deliver the packet within three days, but failed to fulfill his promise.
Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay. I have call many time in your chandigarh office to track my courier status but every time they ignored me & not given me any detail. After 2 days they given me a person contact number named mahajan at your trackon shimla branch office. When i called this guy he misbehaved me badly & started abusing me when i asked him delay of service. I called this guy on 12 aug.2017, he told me that my courier is in his office & will be delivered on 14th of august, when i request him that this is very urgent courier so plz deliver it today he refuse & started misbehaving with me. I regret to say that i am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past one year. But this time it was a big letdown.

Respected sir,
I have sent a courier from trackon on courier from dasuya (Hoshiaepur)-144205 on dated[protected] having courier no – [protected]
To kharar on following address…………
Gurcharan singh,
House no b - 54/3,
Model town, kharar
Cell no -[protected]
Sir…
It contain very important priceless document, belong to me..
Till dated it received at sent destination..
This is first humble request you to follow it and manage to sent to destination,,,
Before further requests…
Regards,

Er amarjit singh (Lecturer),
H/o kulwant kaur,
Dasuya (Hoshiarpur)-144205
Contact –[protected]
E-mail – [protected]@gmail.com

Attached alongwith

1) receipt of courier i have from dasuya office

We have two times send the couriers Trackon & Prime Trackon same location kalyanpur bithur road kanpur -208017 But found receiving not satisfactory because of your kanpur office team very careless.
TRACKON SERVICE IS VERY POOR IN KANPUR LACATION .