Trackon Couriers Complaints & Reviews

Sir
I had booked an parcel no [protected] from solan for delhi on 31/08 2017 but still it did not reached the destination in vasant kunj new delhi on the name of m/s dreamearth holidays g-9, anchal plaza, near vasant kunj post office, nelsal mandela road, new delhi-110070. Ph.[protected], 46828230 mobile-[protected].
While full address and telephone nos mentioned on it. Please trace & deliver it quickly

I had sent out a product to a customer using trackon service from pune to delhi with a handle with care tag. Awb no -[protected].
The delivery boy did not handover the parcel to customer instead left it with security.

Later when the customer received, they received it damaged.
After continuous followup when asked for reverse pickup, they did pickup and put an to pay additional charge of rs 150. Even after having told we do not want to use the facility of to pay.

Now they refusing to handover the courier.

Unprofessional and pathetic service by trackon couriers.
Firstly they damage the product and then charge additional for reverse pickup.

I am yet to receive my own parcel back. Can some one responsible from track on courier team, check on this and get back my parcel.

Contact numbers of the people, im following up with are not responding -
1. Vasant kunj contact no - [protected]
2. Customer support delhi - [protected]
3. Dinesh aggarwal from track on delhi (Who did all the miscommunication on payments)- [protected]
4. Pune track on - [protected]

Please take action against these people for thier unprofessional behaviour, not responding and pathetic service.

As per below information the expected courier was received at their destination office on[protected] at6 12 30, since then i am trying to contact them @ [protected]/[protected] and[protected] but no one is bothered to respond the calls and till now on[protected] @ 12 pm my consignment is not yet delivered. Kindly help.

Please find the awb details screen shot as per their website tracker

Status of awb no [protected] not updated
Details
From to man. No. Date time
Jammu hub delhi h. O.-[protected] bd4954413 30/08/2017 17:54
Delhi h. O. Delhi airport hub-[protected] bn5769761 31/08/2017 16:47
Delhi apo. Hub bangalore r. O.-[protected] bn6554571 01/09/2017 05:07
Bangalore hub malleshwaram hub-[protected] bn5688658 02/09/2017 12:32

I paid for a food parcel on 26th aug.2017 at mulund (East), mumbai to reach manipal, karnataka.. The agent assured me that it would reach manipal within 3-4 days. However its1st september & the parcel is still lying at banglore from 27th aug.. Even though i paid such a huge amount for food items, it will go to waste after so many days. Even website doesn't show latest position of the parcel. Now the agent is not giving feedback & has asked me to make a complaint.
Trackon no.[protected]

Respected sir/maam
I had booked my couier from allahbad branch on 24 and 25 of august which i have not recvd till now... My customers are now worried there parcels...
Please look to my matter and plz i frm as soon as possible.. My courier id are as follows;
Origin: ald
Destination: mumbai
Id number:[protected]

2nd courier
Origin: ald
Destination:pune
Id number:[protected]

3rd courier

Origin: ald

Destination: kolkata joka

Id number:[protected]

Still i am attaching my couier slip... Please resolve my issue as soon as possible

My parcel id [protected] sent from delhi has been dispatched long time back (About 2 weeks) which is not yet delivered.

After lot of negotiations with the sender i was at a loss to track the courier until recently i received a call from the trackon courier head office, delhi informing me that the courier personnel is unable to contact me as my contact details were possibly wrong and he couldn't reach me.

That same time i was asked to contact the concerned delivery guy and confirm the address details. I immediately followed the same and discovered that my contact number as was provided by the sender was wrong.

Till this is understood. But now the delivery guy is reluctant to come again and regardless of me repeatedly insisting him to come atleast till the landmark and then call me, he is reluctant and being indifferent. By now the parcel is delayed by more than 2 weeks. Following are the details of the delivery guy (Or the person i was asked to contact from trackon head office, delhi) :

Name: aurobindo
Contact number: [protected]

I was waiting for my package from j&k, checked online and got to know that the package has reached pune and is out for delivery.
Later i checked again and saw the below message as package delivered with company stamp at reception 14:00 pm. Which was all false the package was not delivered at all and the status was updated. I tried to call all pune numbers but no answer to my call.

Tried on this number as well
From to man. No. Date time
Pune hub shivajinager-iii-[protected] bn5350655 31/08/2017 10:04 again no answer.

Consignment no 7179258 status date
Delivered with company stamp (Received by:reception-) 31 aug 2017 14:00:59
Sent for delivery 31 aug 2017 11:35:21
Arrived at pune-pune 31 aug 2017 10:48:09

Now at 5:30 pm a guy from trackon comes to deliver the package. When i questioned about the false updates, he said we do this with fast couriers.

25 july ko parcel krwaya tha jaipur s indore missed h fir service dete kyu h jo loss huwa h wo dene ko ready nhi h aur company wale kahte h ki janha s krwaya h parcel wanha s le aur wo kahte h company s aur ab pta chala h ki janha s parcel krwaya h wo authorised nhi aur kah rhe h ki meri shop ka name nhi aaye. Bagda comunication name s h chitarkoot m wanha s shayar name s koi parcel le k jata h.1 month s jaipur aur delhi office m phone krke pareshaan ho gye h aur koi fark nhi padta fir kyu parcel lete h.. Aur kyu service dete h. Badddd service

Status of AWB No [protected] Not Updated
Details
FROM TO MAN. No. DATE TIME
AMRITSAR RAJPURA-[protected] V1145328 21/08/2017 19:11
RAJPURA BHATINDA V1997283 22/08/2017 01:32
BHATINDA HUB MANSA-[protected] BN3458565 22/08/2017 14:19

No one picked up call and no one delivered courier. its too urgent. What a ######## service.

I want to track my consignment which couldn't be tracked online... So.. I called on the helpline number... But nobody picked up the call... Initially the agent put my call on hold and afterwards it got disconnected... I want to know where my consignment is???

Tracking number is [protected]

Get back to me as soon as possible otherwise it will be a big problem for u guys...

From ahamadhabad sudev fashions to Coimbatore they sent me a parcel on 11th August.till 29th August it not reached Chennai .Will I get my product ? There is no customer service.no customer care representatives to take care about customers.3weeks over no information about my product.this company has to shut down immediately.

Pls provide me information about my courier
My name is Bhaskar Vyas
Ujjain m.p. 456010
Mob.[protected]
Courier no. [protected]
Chennai to Ujjain
Pls provide information about that courier
I have courier receipt. Other wise I will be complaint in consumer Court.

A courier sent from delhi to renny steels village jharmajri, po barotiwala, teh baddi distt solan (H. P) vide docket no [protected]. Courier agency at baddi returned the courier by writing on envelop factory is closed no person is available to collect. We intimate your self that our factory is running position & security person are there for 24 hrs, due to this we have to bear very much loss. So requested to take strict action against the courier agency.

Sir,
My parcel tracing I'd no [protected] .Bathinda to barwaha. Sir lots of time we tried to call ur Corrier boy their phone is switched off. Plz deliver my parcel

I hv booked a courier pkt at model town delhi branchon 19/
08/2017 vide tracking no.[protected] for delivery to muthoot finance ltd. Mahavir enclave new delhi-110045. I was told it will be delivered positively on 21/08/2017. However till 22/08/2017 (6 p. M) it is not delivered. I hv tried to contact your janak puri & mahavir enclave br. But regret to write that no body receive the call inspite of making calls at least 20 times, even though bell is ringing. My pkt. Is very important which was to be delivered on urgent basis. Pl. Ensure it is delivered immediately otherwise i will suffer big loss. Also instruct your staff to receive calls & reply properly. I may add here it is not a good experience with your company about delivery in time bound manner. Kindly do the needful & confirm. Mob. No.[protected]

A document was sent by courier from vasai to vapi having docket no. [protected] dated 17.08.2017
It was received in vapi trackon office on 18.8.2017 but the consignee did not receive the courier. We have been in followup with your representatives in office but we got only one reply that we are checking, the document might have been gone along with another load and we are unable to find your document.
Finally today they are telling me if your document contains cheque then please speak to your banker about misplacement of cheque.
I request you to take action as i have lost trust whether to courier from your service or not. Atleast if could you make it possible to return the document to vasai (E)

Hello,

Please be informed that i booked a courier under mr. Ajit jagga with tracking [protected], courier was booked on 20/07/2017 and was booked from ludhiana to ghaziabad, it shows delivered on 24/07/2017 whereas mr. Ajit jagga was on leaves from 20 jul to 26 jul and no one recieved the courier at the place, now upon request trackon has sent a sheet where it shows delivered on 22/07/2017 with fake signatures and sheet shows only 1 delivery for that day which is impossible. I am attaching the sheet sent by trackon and delivery status on website. Kindly look into it and please provide help on it. It's been 1 month now.

My email id is nitin. [protected]@gmail.com

Thanks and regards
Nitin

Please take a look this is an urgent courier why it is on hold please arrange urgent delivery and deliver it on following address:

to,
dattanagar road, katraj,
near ambegaon pune-46 reliance fresh mall
pune maharashtra-411046
PLEASE ARRANGE URGENT DELIVERY FOR PRIME TRACK DOCKET 6889280

No reverting back within a week from head office and delhi n pune offices...poor service...date of booking order 9thAug'17 and uptil now i.e 18th Aug'17 no information about my top urhent n important TRACKON PRIME COURIER BOOKED @Rs 290 for urgent ...

Would be filling case on consumer forum too...would not leave the company to play vd lives of many others

Again one another parcel number [protected] parcel did not received still from 3 aug 2017...
To address - arvind kumar (Regency packing) sample (Dept)
A-6, hosigery comolex noida face 2
Pin code 201305.

From vandana yadav [protected]

What kind of service provider you...

I alok kumar from nsi kanpur want to register a complaint regarding the worst courier services by trackon courier kalyanpur kanpur. I want to inform that there is so much delay in courier from my state bihar even though courier reached early but they too much time to deliever required address. I call courier services so many times then they delieverd. Also i want to tell u that ur courier services does not delievered at right places they call me to stand on roadside to receives the courier. I[censored] cannot provide service at right time stop this nonsense to irritate ur customer so that everyone starts abusing ur company and ur services. Please make not of it.
Courier no-[protected]