Trackon Couriers Complaints & Reviews

This is regarding our courier from mumbai to ahmedabad. The courier was posted on 26th june. Today is 28th june and courier is not received yet. Besides the delay in courier, i want to address the extremely rude behaviour of your company.

We called up this no. [protected] to inquire, the lady picked up (Refused to tell us her name) started yelling on the phone and almost abusing. We asked her about the delay very politely and she was yelling that she was just a franchisee and we cannot ask her such stupid questions and talk to her.

It is very disturbing to see a reputed company such as yours is actually as ridiculous as this.

You have hired terrible people. It is a huge disgrace on your reputation and not going to be tolerated by us.

My urgent parcel is lying at noida hub since 18june. I needed it on 21st june. Spoke to your people on [protected].
He said in any case will be delivered on 22nd. I postponed my work to 23rd.
After three confirmatiins also i font have my parcel in hand. Have to leave tomorrow ar 1130am. What should i do??

This is highly unprofessional
Nandini

[protected]

Dear sir, i have sent some document through track on courier, whose consignment no. Is - [protected]. From daltonganj to muzaffarpur on 8th jun 17 but till now not delivered at destination. I'm trying to contact muzaffarpur office but not response. Now 14 days over but not delivered wht happened. I'm trying to query at both office but till now not got satisfied result what i do plz help me

This is related to my parcel vide awb # [protected] dtd 17 june 2017 sent to delhi via trackon couriers.

Receivers address is

Harman auto links,
B-1481/1,
1st floor,
Shastri nagar,
Delhi - 110052
Tel : [protected]

Since 19 june 2017, while tracking on website, its showing that the parcel is out for delivery but it has not been delivered yet and on complaining...

Such a worst service provider. Firstly i had booked my parcel ([protected]) ludhiana to delhi on 7-6-17 which contain some urgent documents, they assured that it will reach to the destination by 2-3 days. After a week parcel returned to me and reason they said that the person didn't meet at his house and the house was closed but its not true and no courier person has contacted us. Then they again booked my parcel ([protected]) on 13-6-17 and again assured about their service this time. Now 19-6-17 and still it not delivered. If you cannot do your work on time then why my parcel were accepted for delivery. The documents in the packet is very urgent.

Mehardeep singh
Ludhiana, punjab

I have booked trackon courier to deliver my package from faridabad to deoghar (Jharkhand) 15 days has been passed and package yet not delivered, worst ever courier service company. No body from trackon courier company is responding on call. They are replying on mail only that package is yet not reached in patna. If they can't send a package from delhi to patna in 15 days then why are they running this fraud company.

Awb no.23107122 it s parcel was delivered on ur site bt not receive ur deliver boy said it given to watchman, why he was given there when door open of to party, and he is tell same door every time closed till month please check and do need full i want my parcel within 2 days any how and want..
Sender disha -[protected]
Receiver sc kurtis - [protected]
Receiver address - sc kurtis f3/603-darwin puranik city kasarvadavli ghodbunder road thane (W)-400615

Pls do need full as soon as possible almost 1 month gone already
Parcel value 999 inr

Worst courier company in india besides none. Even registered post and parcel service are better than this. Atleast they are better late than never and can never steal from the parcel or whole of it. My courier with awb no-[protected] is not delivered since 15 days and each time i enquire of it they don't reply it showing me the reciept with a sign beside my name that does not even look like my sign. And they don't give a damn that i am the reciever and the sign on their reciept is not mine. Neither do they arrange for delivery man's phone number or the man himself. Over the phone they are rude and constanly just mute it after picking up. They just provide lots of excuses and phone numbers that do not exist. I have lost hope of recieving my courier now and am going to purchase new articles that were in it. I just hope that my complaint will make a contribution in letting this public scam cheat thrash company shut down as early as possible.

My document no [protected], i m trying contact last two week but i m not getting single respons from compnay side, i try to many time to call customer care but also thay people cut phon imdaitly without think document imoprtance for us.

I have couriered a return package to an online seller in november 2016. Trackon had neither delivered the item nor returned that to me. It has been 6 months. I have tried contacting them through the number which was given in tracking details section of their website. But no proper response from their end. Then suddenly one day the tracking details of my package were gone from their website. Very worst service and they are not at all concerned about the safety of the parcel we send.

Consignment no.[protected] was handed over at Delhi on 8th May 2017 for delivery at Gurgaon. The consignment has been delivered at wrong address with fake signatures. Irony is that cell number written on the envelope has been copied on the delivery sheet. The consignment contained important papers.
Written & telephonic complaints to customer care have gone astray.
Please do not use this courier if you want your documents to be safe.

Worst service ever!!! Had couriered a package on 12/5/17. After 10 days when i was trying to track it on their site since the package was not delivered, it said no person found. The package was collected from malleshwaram and had to be delivered to koramangala. On calling up the koramangala branch, we were told that the package was sent back to malleshwaram. I have been trying to call them but some manjunath person who has been answering the call, has been very rude and not giving me a proper detail about the same. My number has been blocked and unable to find out what really happened and where exactly is the package.
Date: 12/5/17.
Consign no:[protected]

I had purchased a product from an online store in mumbai to be delivered in Jamshedpur. They despatched the goods via Trackon Couriers and sent me the tracking ID. The tracking id was activated after 2 days and when checked it was showing that the goods were forwarded from kolkata to Jamshedpur. I contacted the local office and they told that the package was to be received on that day and they would try to deliver by evening or next day morning. The next day when I called, they told that it would be delivered by afternoon. Around 4 pm when I called them, they told that it was not possible to deliver at my premises rather I could collect it from a nearby area where they would send it. I reached that place at 8 in the night and they sent the wrong package without even checking it. I called up and asked them to send it to a place near their depot from where it could reach me next morning as the person living there comes to my place every morning at 10. They assured that it would be done and again they failed. I started calling them from 10 in the morning till 12.30 around 10-15 time but they did not even pick up the call. Lastly I was forced to go to their place around 8 kms from my place in a hot and humid temperature and they were like throwing away all the parcels here and there to locate mine. Never use Trackon Couriers as they do not even care whether your goods are remaining intact or not.

Dear sir/madam,
My posts docket no [protected] os send on 18/05/2017 from mumbai to surat.
But
After 6 days i'm not recive my post.

Your courier service is very poor. So please improve.
My postal addess id
Ravikant malpani
A3/1203,
Nandini -1, vesu main road, surat
& office addree is
Shop no. 506-507, upper ground,
Adarsh market-2, ring road
Surat.[protected]; 3916320
[protected]

My courier was booked on 16th may 2017. It was to be delivered by 19th may 2017. (Aws no: [protected])

On 19th may when i called the bangalore office they provided me a number of mr. Vishnu ([protected]). I contacted him and he gave me another number of domlur branch mr. Vijay ([protected]). I contacted vijay and he told my courier will get delivered on 22nd may 2017 without fail.

Today while checking the status of my courier it was showing whitefield again so i called mr. Vishnu. He asked me about the courier details and disconnected my call without intimating anything. I called him second time he handed over the call to a lady she told me that courier will be delivered today before 6 pm. When i asked to provide courier boy mobile number she said that it is not available with them.

In evening when i again called this guy at 5 pm since there was no info till now about my parcel he asked my details and disconnected again and then i again called him and he is not picking up the call. This is the worst customer service i have seen in my life.

Today 23rd may i havent received my courier according to tracking it was out for delivery on 22nd may.

I want my refund

It is more than 10 days now and still consignment with consignment no [protected] is not yet delivered and neither there is any proper update on trackon website. This shipment was shipped from Dhanbad on 13th May to Bangalore (Pin code 560037) but there is no update at all. Even the customer care on call is not responding to our calls at all. Please check and do let us know where is the consignment stuck so that we can get an idea and try to get it delivered as soon as possible

It is been more than 15 days, package is not delivered.
All the numbers provided for their bangalore branch are incorrect/no service.
whilst heading to the customer care numerous time, they are faking around.
Such a fake company i have ever seen.

They have no higher managment who takes care of the serious complaints.

no updates, no call for the delivery.

Product id-[protected]
Weight-8kg
From-patna
To-raipur

Dear Sir,

I have sent one document on 9 May 2016 (Via franchisee - Crown couriers, Aerodram circle, Kota) thru track-on courier (Docket no. [protected])

It was told to me that it will be delivered to Ankleshwar on 11 may 2017.

Today is 18 may 2017, already 9 days are passed, still I am not getting any satisfactory answer from any of your branch which is either kota or delhi / Surat / Ankleshwar for when it will be delivered or as of now where it is.

Please do needful.

Regards

Sudhanshu Ranjan

[protected]

My tracking number [protected],
I haven't received my shipment yet.. But i got a confirmation mail that my product has been delivered.. How it is possible? I have talked to trackon customer care people they are also repeating the same dialogue yesterday this shipment has been delivered, i was in my home the whole day at least i haven't received any call also from the delivery person, without am accepting the product how they can give confirmation?