Trackon Couriers Complaints & Reviews

A packet was send Vide no. [protected], but not received to concern person after a week. Tracing report shows that it delivered on 18/04/17 at 4.51 but actaully not received after alond period from the date of dispatch. This very urgent material and should be delivered within three days. It very harasment to the addressee. Therefore you are requested to take the neceesary step to deliver the product to the concern person.

Sir maine ek parsel corrier agent ko 11.04.2017 ko diya lekin usne 13.04.2017 ko bheja aur 18.04.2017 tak nahi pahucha sir please ushe jald pahuchaye uska tracking num - [protected]

Dear concern,
Our shipment booked through your trackon company from delhi to nalagarh (Fujikawa power) dated on 13-4-17, our shipment no. Is [protected]. This shipment is most urgent for us, but till 18-4-17 shipment not delived to us, our shipment online status shows out for delivery dated on 14-4-17. When we are calling to nalagarh trakon office (Contact person mr. Rakesh / ravi mobile [protected]) our phone not received by contact person, dated on 17-4-17 after more than 10-15 tries our phone picked by cont. Person & said courier boy going to deliver your shipment but till 18-4-17 not receved the same now our phone not receive by cotact person. We want to know that how much time take your company to deliver a shipment & what is your further action against related persons. Otherwise our company is ready for leagle action against your compant becouse your company is respinsible for our loss which is occured by your neglegency to delivered our shipment.
Regards,
Fujikawa power
[protected]

Trackon Courier is so unreliable courier, they have lost my consignment worth Rs.25000/-

They picked up from Mumbai by AIR mode on 26th March...
Its 15th April today, and they are unable to trace the consignment, weighing 6 kg, and volumetric wise big box...

If tracon cant find big box, what they wud be doing with small boxex...

This is serious issue... I am suffering as my client is waiting for goods and I don't have answer to this ...

Dear Sir,
This is to inform you that 1 Document is dispatched to us from Ahmedabad on dated-07/04/2017, we found track record as :
From To Date Time
Satellite Branch Ahmadabad 07/04/2017 20.05
Ahmadabad Hub Kolkata RO 07/04/2017 21.55
Kolkata APO Hub Guwahati 08/04/2017 14.51
But till today we yet to be received the above mention. Please take n/c.
Regards,
RCB Pharma, 3rd Floor, Manomohan Mansion, Arya Path, P.O- Gupinath Nagar, Guwahati-781016, Contact No-[protected]

There is no punctuality in delivering couriers... Fake company... I hv dispatched one parcel docket no [protected] to Rajasthan... dated 1st April... Status is showing parcel delivered on 8th april..but not reached to customer yet... Till 11th April... I want to know what you branches are doing... Highly disappointed...

Tracking is is showing the courier got delivered, but we did not receive the courier.
To sort out this I was trying from 2 days calling and mailing them, they are not accepting calls
I have mailed to head office but the same thing happened there also
They are just asking please provide the docket number after that no reply
I just want a reply who received that courier, it has to reach the right person.

The worst service i had ever seen in my life so far i had ordered my medicine from newdelhi it has to reach hyderabad on 21st march i had ordered and it reached hyderabad on 23rd but till 29th almost 1 week over till now they didnt delivered i called them they are saying our boys are not availble wil deliver it once they are back like this they are saying from 1 week i requested them i ordered medicines please deliver as early as possible. But still the same result from them.

[protected] Forwarded message[protected]
From: gaurav mishra
Date: Sat, Mar 25, 2017 at 6:37 PM
Subject: Critically Urgent_complaint_Airway Bill-[protected] Not Delivered Even after reached Janakpuri_ Delhi
To: [protected]@trackoncourier.com

Hi,

I had sent a very urgent courier with airway bill no. [protected] from Ambala on 21st march. collecting person promised me that will get delivered next day.
But this has been reached Janakpuri on 23rd however still not received by recipient in Janakpuri only.
Moreover no status updated from last 2 days.

Is this the low standard way of working of such big courier company.
If not delivered tomorrow first half i will have to pay compensation to my client & i will have to sue you people for the same.

Regards...
Gaurav Mishra
Tatateleservices ltd.
Ambala
+91 [protected] ; [protected]
+[protected]

Guys, my suggestion is please never ever use this courier services. I had a very pathetic experience. They did not deliver my package for 4 days. I was continuously following up with them but their representative provided false information and made me fool saying "madam aaj ho jayega deliver". I called up multiple times in a day to have the status but every time they made excuse and asked me to call after some time. I was repenting on my decision to choose this carrier. They don't even provide any complaint board or any escalation contact.

This is to inform you that our supplier has send one courier packet from your Jhandewalen hub on 11-3-17 bearing Courier DOCKET NO-[protected] in our following address
M/s. BEUMER INDIA PRIVATE LIMITED
157, Naurangpur, Sector 78,
122004 Gurgaon, India
Tel.: +[protected]
Mob.: +91 [protected], [protected]

Also to inform you that the matterial which ahd arrived in your Gurgaon Hub on 15-03-17 is not yet reached our office, even though your people had contacted over phone and we had guided them to reach our office. earlier we had been getting your courier service with out failure.

Due to delay in your delivery we are facing lot of problems . so please do the needful immediate delivery of parcel against DOCKET NO-[protected].

I was supposed to receive a courier from trackon Services kolkata
Courier ID-[protected]. The courier came to Garia P.O which is near my house and the delivery was supposed to happen. But nothing happened and on calling back a bloody idiot and stupid person Mr Rana M.No-[protected] picked up and gave lame excuses and lied to me that the delivery boy couldnt find the address. The courier packet had my phone no on it and they not even bothered to call me once. The packet was returned to the regional office in kolkata which is far away from my house and I had to personally collect it from there on my own expenses. Leave behind the expenses the trackon regional management office people in kolkata are so dumb and irresponsible that they almost mishandled my packet. I would definitely recommend a big No to trackon couriers and would never ever use their services again.

On 01 st March I have sent a courier(Docket Number-[protected]) for Durgapur.But the courier does not dispatched.I have contacted TRACKON offices many times by different phone numbers;no one give me the details of that courier.The address of that courier mentioned below:
Md.Serajul
c/o-Dildar Hussain
301, Rajendra Prasad Road
Joydev avenue
B-Zone
Durgapur-713205
Contact no.-not mentionable

We had booked 6 parcels from trackon courier with tracking id [protected] on saturday 18 feb from ajmer office (Gautam enterprises) who confirmed us that the article will be delivered by 25feb. But he putted the consignment in transit on monday 20feb. Also after 21feb there was no update of the consignment neither on site nor to the trackon agent till 28feb. On 25 feb when we asked them for the parcel they said that it has reached hyderabad and will be delivered same day. Still till monday there was no update of the article & hyderabad agent was saying that articles has not been reached there yet. There was a function at customer's home for which this order was placed & due to this his value among his relatives & our value among our customers has gone down. Then on 27feb we got a new update from gautam enterprises that article has got engaged in sales tax (Parcel was with invoice) & can't say when it will get out (It was simply fraud update to us). Finally on 28feb morning we got update that article has reached hyderabad & delivery attempt was made at around 3pm but now the customer refused to accept the parcel as the purpose for which he ordered the item has failed. All credit goes to trackon. We have recording of all calls we have made to gautam enterprises & to hyderabad head office. I don't know who is lying & even don't want to know. I want my consignment return & the loss to be beared by trackon only. It's about to complete a month and we have not received our item back and they commit the delivery in 7 days.
Now i want consumer forum to get engage in issue & help us as they have cheated us.

On 03/03/2017 In your Vikas puri, nd 110018 branch a Lady named "Neelam Communication Contact no [protected]" talk abusively/rudly using unofficial language while i call on above given no to tracking my courier Tracking no. [protected], that is very urgent for our organizational which is reached in our area range one day before. On 02/02/2017 called for track my courier she told some one passed away so please call me tomorrow. while i called today she start speaking why are u calling me again and again, boy will give himself or you have to pick up from my office to call me. I Request to the concerned department to take action against this branch and it's working lady so that no one next do in future this kind of behave that harm organization by losing trust/revenue of customers

One parcel with track id [protected] is seen as delivered at your kasargod centre in 24.02.17, but didn't deliver at the address till date even after 10days. While booking online purchase through Peachmode I have clearly mentioned the pincode as 671531 and already made payment in full including shipping charges. So if you are accepting the contract of delivery from the company, it is your duty to deliver it at the address given or you shouldn't have to accept the contract.

Mera naam Dinesh gupta hai maine ek order Nashik Maharastra ke liye Trackon Couriers Rohini Sec-18 se book kiya tha jiski Tracking id [protected] ...Maine usme Branded sparx shoes apne cusmtore ko send kiye the But jab product custmore ko recive hua to usme Branded shoes ki jagh local coldstar name shoes mile esa Trackon ke hi kisi empoly ne kiya..Fir maine Trackon custmore care per kafi baar compalint ki or mail ki but koi response mujhe...

It was sad to find that the person who receives call enquiry at Trackon courier services, bangalore was very rude and non co-operative.
I was expecting a courier sent to Bangalore from Patna on 2nd feb 2017. When I checked the status online I found that it already reached my locality on 8th feb 2017. Since after 2 days also I didn't receive the package so, I called on this no: [protected] on 10th Feb 2017 to check if there was some issue or by when should I be expecting the package. The staff member who received the call was very rude and not willing to listen to the query. He was just trying to avoid the call and not able to provide any information about the package. He was not willing to even note down the docket no. He insisted to cutting the call. As such, I still have no clue about the package. This is very unprofessional behavior. I called 2-3 times but the guy just avoided the query and was of no help. He was not willing to help at all. He didn't even reveal his name for the fear of getting complaint. As a customer, I would want my queries dealt with not just avoided. I would not prefer Trackon couriers in future. And I really hope this reaches to the concerned people at Trackon and they are able to fix this problem.

Dear team,

its general answer, same address I am receiving all doc through courier and gov postal services

please confirm when I will receive doc ASAP

do not mail general reply

Regards

Ehraz Siddiqui
( mblCell No :+91 [protected] | India |

On Tue, Feb 7, 2017 at 2:23 PM, Richa (Head Office) wrote:
Dear Sir/Madam,

This consignment has been returned back to Origi due to Incomplete address.
atus of AWB No [protected] R.T.O. 04 Feb 2017 - INCOMPLETE ADDRESS
FROM TO MAN. No. DATE TIME
LUCKNOW HUB ALIGANJ-[protected] BD4485543 02/02/2017 10:42
LUCKNOW HUB FAIZABAD-[protected] BD4485286 04/02/2017 19:39

Thanks & Regards

Richa Kaushal
Customer Care Team
Trackon Couriers Pvt. Ltd.
Corporate Office / Delhi
Ph. No. +[protected]
E mail : [protected]@trackoncourier.com
----- Original Message -----
From: Ehraz Ahmad Siddiqui
To: [protected]@trackoncourier.com
Cc: [protected]@trackoncourier.com ; [protected]@trackoncourier.com
Sent: Tuesday, February 07, 2017 12:47 PM
Subject: Complant againts lucknow / Faizabad Hub

Dear Team,

my friend courier very important doc from Faizabad to Lucknow date 01.02.2017, i m daily tracking with both locations but they not responding regarding delivery

Today they told yours add not correct and phone no switched off as well as they shouting and cut the phone ([protected])

Doc no [protected]

Please respond

Regards

Regards

Ehraz Siddiqui
( mblCell No :+91 [protected] | India |

Courrier Parcel submited on 27th Evening is pending for delivery till 01 feb 2017 via docket [protected]

Consignment was to be delivered from Asansol to Kolkata.
General delivery happens the next day as per the companies Representative confirmation many a time.

This is the reason people are losing hope in using Trackon courrier.
This consignment contained very very important documents related to monthly financial transaction and also the data that maintains the monthly performance report .

I cannot explain the kind of humiliation me and my company has to go through due to such an careless behaviour of the courier company.
Eventually we are at a big financial loss because the delivery couldn't take place . It is now 5 days and still nobody cared after several follow ups.

Need compensation for the loss that has incurred due to the companies unethical behaviour.

I promise not use there service anymore and will make sure people in my knowledge doesn't use the same also.

THEY SHOULD BE ASHAMED.