Trackon Couriers Complaints & Reviews

This is in regards to an email sent to the company on the 6th & 7th of April regarding a damaged package delivered in Pune. Ref no. [protected]
I have not got any response to the repeated complaints for the claim we gave in writing to the Panchkula office of the company.
Our parcel was delivered with a rat hole. Which contained 4 Indian suits.. Out of which one suit costing around 12 thousand got totally damaged by a rat bite on the front.
This was a very unfortunate event that has caused me loss & the company is doing nothing to make good of the loss suffered.
We have emailed & called the company but there is no response from them.

I realized that trackon is not giving properly service some times. Even some big fraud is happen in trackon services.

I had booked package (Gondia to gopalganj (Bihar) with consigned number [protected] on 27/4/2017 paid 70rs amount for small packege.

But they didn't sent that package to destination, for conformation my client has visited 8 times to gopalganj trackon office regarding for that package.

I had tracked above consigned number many time but i got invalid tracking number. That means your gondia's office didn't update that number on your official sites. Thats mean its clearly indicate that fraud is happening.

After all i have visited many times in source office about that package but they didn't give me proper response. I got very rough language from your employee "mere bap ko bhi nhi pta ki courier kha hai to aap ko kaise pta chalenga, vapas aane wala hai kal mil jayenga.. Baki aap ko jo ukhadna h ukhad lo". As per my knowledge its very rough language.

I had catch from some person that they are take money from costumer and after they return to them by giving invalid reason such as short address, costumer didn't response, etc. Mean they didn't book package only for illegal source of money. They are earn illegal amount about 700 to 1000 daily from different consumer.

So lastly i'm requesting u to please send my pending courier to destination or otherwise i'm ready to take my submitted amount and please take strictly action about your gondia's trackon office. Otherwise i will submit complain on local police station as well as consumer form.

Hello sir,
I'm from gujarat.. Maine parcel 13/04/2017 ko kiya hi..

Address:
Customer address
219/220 chandmari road,
Tulip garden, block b flat no. 404, howrah-711109
West bengal

Tracking number
[protected]

Waha k log parcel delivery bhi nai karte.. Nahi call received karte hi... Please deliver my parcel.. I don't like that service very very bad...

Hi,
This is just inform to you that your company trackon pick up person hardeep in ludhiana punjab city person. His office in in near mall road or bus stand charge over payment as per mention track on receipt mention.in my create issue he said you did not send your parcel because he have issue because he want excess money as per mention slip over.

My company last 10 years all documents & parcel send your courier service. This kind of person down your brand image.

Please talk with him and warn them no charge excess amt as per mention in slip.

Waiting for your reply.

Regards
Deepak dhir

I haven't yet received the item on time till now yet the track on website reflects it as delivered on

I am highly dissatisfied. This company should shut down. Non supportive customer support staff and irresponsible people. The signature on receipt and phone number is invalid and fake. No one is responding even after dollow ups.

Never use this service again
Tracking no. [protected]

The receipt date is 26/4/17 but the courier is delivered on 4/5/17.
Couriers sent from aligarh to moradabad.
How many days it take to delivered???

This has not been the first time i am facing this issue for the 3rd time, such pathetic thing is happening again and again. I have got completely torn courier. Moreover i confirmed from company's representatives about the delivery of such courier to particular location (As deliveries of parcels are not possible in that area). They gave affirmation about the same thrice but then also i got a call from this pathetic company that we cant deliver parcel to your location "why the hell you people give such confirmation on phone then".

Tracking id - [protected]

I have sent a courier through Trackon Couriers Pvt. Ltd with consignment number [protected] from Mumbai-Goregaon to Mumbai-Kalwa on 25th April 2017 and till date 29th April 2017 it has not been delivered. I am trying to contact them on given numbers but most of the time phone is engaged and other numbers no one pick the call.

They charged for this courier Rs.60 and this is most important courier is for local delivery.

Thanks,
Tarun Kumar
[protected]

We have booked - 0-900 gms packet at your ludhiana bhadur house branch vide awb. No.[protected] dtd. 14-4-17. Addresed to mr. Dalip mehta, uniworld gardens, tower 8, flat no.304, sohna road, gurgaon. Mob. : [protected].
After repeated calls to ludhiana h/o - delhi office, gurgaon office, nor the packet is delivered nor they are giving proper response to our calls. Your site shows its delivery to sohna road office on 18-4-17, we are your customers fom last 15 years. Moreover we have sent these samples to our customers for big orders. Non reciept of samples will hurt your reputation and great loss to our firm.
You are requested to see in this matter seriously.
Waiting for an early and favourable reply.

I had booked three pieces of leggings vide your docket number [protected] dated 12/04/2017 through your company representative at kachpada malad (W) to be delivered to mrs meena devi at jharkhand,

Only two pieces was received by the addressee at jharkhand, it is clear that your staff has resorted to theft of one item.

Kindly investigate and do the needful.

A packet was send Vide no. [protected], but not received to concern person after a week. Tracing report shows that it delivered on 18/04/17 at 4.51 but actaully not received after alond period from the date of dispatch. This very urgent material and should be delivered within three days. It very harasment to the addressee. Therefore you are requested to take the neceesary step to deliver the product to the concern person.

Sir maine ek parsel corrier agent ko 11.04.2017 ko diya lekin usne 13.04.2017 ko bheja aur 18.04.2017 tak nahi pahucha sir please ushe jald pahuchaye uska tracking num - [protected]

Dear concern,
Our shipment booked through your trackon company from delhi to nalagarh (Fujikawa power) dated on 13-4-17, our shipment no. Is [protected]. This shipment is most urgent for us, but till 18-4-17 shipment not delived to us, our shipment online status shows out for delivery dated on 14-4-17. When we are calling to nalagarh trakon office (Contact person mr. Rakesh / ravi mobile [protected]) our phone not received by contact person, dated on 17-4-17 after more than 10-15 tries our phone picked by cont. Person & said courier boy going to deliver your shipment but till 18-4-17 not receved the same now our phone not receive by cotact person. We want to know that how much time take your company to deliver a shipment & what is your further action against related persons. Otherwise our company is ready for leagle action against your compant becouse your company is respinsible for our loss which is occured by your neglegency to delivered our shipment.
Regards,
Fujikawa power
[protected]

Trackon Courier is so unreliable courier, they have lost my consignment worth Rs.25000/-

They picked up from Mumbai by AIR mode on 26th March...
Its 15th April today, and they are unable to trace the consignment, weighing 6 kg, and volumetric wise big box...

If tracon cant find big box, what they wud be doing with small boxex...

This is serious issue... I am suffering as my client is waiting for goods and I don't have answer to this ...

Dear Sir,
This is to inform you that 1 Document is dispatched to us from Ahmedabad on dated-07/04/2017, we found track record as :
From To Date Time
Satellite Branch Ahmadabad 07/04/2017 20.05
Ahmadabad Hub Kolkata RO 07/04/2017 21.55
Kolkata APO Hub Guwahati 08/04/2017 14.51
But till today we yet to be received the above mention. Please take n/c.
Regards,
RCB Pharma, 3rd Floor, Manomohan Mansion, Arya Path, P.O- Gupinath Nagar, Guwahati-781016, Contact No-[protected]

There is no punctuality in delivering couriers... Fake company... I hv dispatched one parcel docket no [protected] to Rajasthan... dated 1st April... Status is showing parcel delivered on 8th april..but not reached to customer yet... Till 11th April... I want to know what you branches are doing... Highly disappointed...

Tracking is is showing the courier got delivered, but we did not receive the courier.
To sort out this I was trying from 2 days calling and mailing them, they are not accepting calls
I have mailed to head office but the same thing happened there also
They are just asking please provide the docket number after that no reply
I just want a reply who received that courier, it has to reach the right person.

The worst service i had ever seen in my life so far i had ordered my medicine from newdelhi it has to reach hyderabad on 21st march i had ordered and it reached hyderabad on 23rd but till 29th almost 1 week over till now they didnt delivered i called them they are saying our boys are not availble wil deliver it once they are back like this they are saying from 1 week i requested them i ordered medicines please deliver as early as possible. But still the same result from them.

[protected] Forwarded message[protected]
From: gaurav mishra
Date: Sat, Mar 25, 2017 at 6:37 PM
Subject: Critically Urgent_complaint_Airway Bill-[protected] Not Delivered Even after reached Janakpuri_ Delhi
To: [protected]@trackoncourier.com

Hi,

I had sent a very urgent courier with airway bill no. [protected] from Ambala on 21st march. collecting person promised me that will get delivered next day.
But this has been reached Janakpuri on 23rd however still not received by recipient in Janakpuri only.
Moreover no status updated from last 2 days.

Is this the low standard way of working of such big courier company.
If not delivered tomorrow first half i will have to pay compensation to my client & i will have to sue you people for the same.

Regards...
Gaurav Mishra
Tatateleservices ltd.
Ambala
+91 [protected] ; [protected]
+[protected]

Guys, my suggestion is please never ever use this courier services. I had a very pathetic experience. They did not deliver my package for 4 days. I was continuously following up with them but their representative provided false information and made me fool saying "madam aaj ho jayega deliver". I called up multiple times in a day to have the status but every time they made excuse and asked me to call after some time. I was repenting on my decision to choose this carrier. They don't even provide any complaint board or any escalation contact.

This is to inform you that our supplier has send one courier packet from your Jhandewalen hub on 11-3-17 bearing Courier DOCKET NO-[protected] in our following address
M/s. BEUMER INDIA PRIVATE LIMITED
157, Naurangpur, Sector 78,
122004 Gurgaon, India
Tel.: +[protected]
Mob.: +91 [protected], [protected]

Also to inform you that the matterial which ahd arrived in your Gurgaon Hub on 15-03-17 is not yet reached our office, even though your people had contacted over phone and we had guided them to reach our office. earlier we had been getting your courier service with out failure.

Due to delay in your delivery we are facing lot of problems . so please do the needful immediate delivery of parcel against DOCKET NO-[protected].