Trackon Couriers Complaints & Reviews

Hello,

This is the most pathetic, unprofessional and ill mannered staff ever encountered. Our parcel was dispatched from mumbai and was suppose to be delivered to pune, withinmaharashtra. But as on 03.08.2016 we have not received the parcel. My tracking number is [protected] and i called their pune office - mr. Arvind [protected] he answer when i possible then i deliver and they spoke rudely and did not provide any information about the parcel. I guess no one should ever use such courier service....

Hello,

This is the most pathetic, unprofessional and ill mannered staff ever encountered. Our parcel was dispatched from andheri on 27th july and was suppose to be delivered to dahisar, within mumbai. But as on 1st aug we have not received the parcel. My tracking number is [protected] and my wife called their dahisar office they spoke rudely and did not provide any information about the parcel. I guess no one should ever use such courier service.

I had oredered a product through one of my clients and used their service for delivery. i didnot receive the delivery so far when the item was shipped on 13 th july. after successive follow ups i could get the tracking details and on verifying on their website it was said that the product was out for delivery on the 19th itself but unfortunately that product was not delivered till now. how misleading infornation a company is providing on their website. after corresponding with them thru email. they said they are going to arrange the delivery by tomorrow. let's hope for better service next time!!!

Our two packets status are showing at panipat, but still not delivered by courier boy. We are trying to contact your local office but no reply given by them, also not reply by your chandigarh regional office, after writing a mail on 11th july 2016. What about your customer satisfaction promises???

Booking office – jammu # awb no. - [protected] (Status at panipat – 05/07/2016)
Booking office – sri ganganagar # awb no. - [protected] (Status at panipat – 16/07/2016)

Can you help me to get the both are packets??

Heloo
Please call at [protected]
Courior is booked on 11th july
But not deliver till now. And tracking no is showing same status on internet tracking line.
Please deliver at soon and call me now please
Its too much urgent.
Contact [protected]
Tracking no[protected]

[protected] and[protected] courier received in kolkotta on 9 th july. person sharad contact number [protected]. is saying a complete lie and says will not call before delivering... i want the courier delivered to hotel pride reception

I have spoken to the person
Again and agsin
My number [protected]

Dear trackon,
I delivered the courier to bina (m. p.) dated july 01, 2016 and i was assured delivery to destination (bina) by july 04, 2016. on making an inquiry on website, the trackon tracking showed delivery status from bhopal on july 05, 2016 (screenshot is attached). but when i inquired bina office, they told that they have not received the courier. on asking bhopal office, your office personnel misbehaved, abused and argued that they will not deliver it to bina. very proudly he mentioned that he won't deliver to bina because of having fewer deliveries to bina. i am surprised to see how misbehaved the trackon personnel and to my surprise they have the power to tamper the information available on website. the information for the docket number [protected] is now not available on trackon tracking.
I demand full information for my courier, when it will be delivered to bina and the action taken by you against this personnel at bhopal office.
This matter will be taken to consumer complaint. please find attached the information of courier and the screenshot proving that the information that was available on website for tracking and now no information is available.

Delivery address on courier:
Amit jain
/o dr. d c jain
Mahavir chowk,
Bina (m. p.)
Mob. [protected]


Warm regards
Nikunj jain
Vasantkunj
Delhi
Mob. [protected]

My parcel was delivered absoultely empty but the packing was all good, no one can imagine that it would be empty once you open it.
Tracking id is :[protected]
I had very important stuff in that parcel which costed me 2000rs.
People are trackon are not taking my calls or replying to my email.
I had request for a refund but no response.
Trackon is a fraud company and i want a action against them
Thanks.

Very most urgent

Status of awb no[protected] dated 01.07.2016

New delhi to gorakhpur

The above consignment is booked on 01.07.2016 from new delhi to gorakhpur (Up) and till today its not delivered, you are requested to revive yourself and conclude your service and customer satisfaction.

Kindlt deleverd it today on urgent basis

Dear sir,

This is with reference to the trackon courier no :[protected], date of booking : 10-jun-2016.
Address to deliver was :
His helpdesk, tata consultancy services ltd., 1w-16, 1st floor, delta park
Eden, salt lake electronics complex, kolkata - 700091.

With such a clear and well known address, the trackon courier service did not delivered the package at all and they lost the package during in-transit.

Now, even after several calls and email they are not responding. The package contains original documents, which had incurred me a loss of rs. 9, 000/- almost.

Such companies need to be committed on their deliveries or a heavy fine should be imposed in case of their failure and inconvenience to the customer because of the companies mistake.

Please do the needful.

Track No:[protected], dated : 24 June 2016.

Expected delivery date is delayed and major issue with the branch office and delivery boy. The manner of dealing client query is not upto the mark. They delayed parcel because of not getting home address.

On the parcel, clearly in big letters mention the contact person name and contact number. they even did not try to call it once . if so, check that address in google, you can easily get the address.

parcel is timely reached on udaipur from chandigarh as we can track it online. but they are too lethargic people that did not try to search the address or call to the number mention in parcel.

Atlast, we need to go to their home branch and took parcel.

too bad experience, this can be better if, I parcel it through speed post.

Status of awb no[protected] in-transit
From to man. No. Date time
Delhi h. O. Kanpur self v[protected]/06/2016 13:32
Kanpur self kalpi-[protected] bn[protected]/06/2016 07:49

The above consignment is booked on 05.06.2016 from panipat to kanpur and till today its not delivered, you are requested to revive yourself and conclude your service and customer satisfaction.

Rajesh mishra
[protected]

Its branch area azad nagar in delhi but my parcel booked from trackon courier frenchieese name is trackon (P. K. Courier).. Authorised person mr. Pardeep kumar his number is +[protected].. He is fake person totally.. My delaer is also a fraud.. Pardeep nd my dealer both plying game with customer like us.. Yesterday 16th of june he booked parcel.. He gave me slip after 12hours i m checking online my status shows consigment not found my docket no. Is [protected]. Mr. Pradeep gave slip without parcel.

Dear Sir/ Mam
I am very disappointed to share you this that your services are worst, shameless in the world. Material was booked on 26/05/2016 by docket no[protected] after the completion of 15 days still the material is undelivered. Even the material reached in the destination your service girl has call me on 08/06 by phone no - [protected] but just you see the seriousness of the work still the material is undelivered. it is another thing that that material will be deliver or not but now i will go to the court definitely. Now its time to see your seriousness for work.
The bill is attached, find the attachment for more details.
Ashish Mishra [protected]

I gave my package for courier from faridabad to kolkata on 21st of may 2016, its been 10 days, and my my package has not been delivered at the destination. I called this courier cust care delhi like zillion time, most of the time they dont ans, whenver they does they gave me this stale reply that till today they will b delivering it or will give me information abt it, but they fail to keep ther word evry time. Whenevr i am calling ther kolkatta office, they are replying that they have not recived the package yet.. I am so confused, everybody from trackon courier pvt limited giving me different information. Even their website which is trackoncourier.Com showing that it has reached kolkata... I want make package to be delivered at the destination and if this courier company lost it than i want full refund as per the value which is[protected]rs.
Docket no[protected]

Courier tracking number[protected]
it was courier on dated 09/march/2016
and still not returned to me..
contact me on [protected]
courier number where i had booked courier is[protected]

I had tried soo many times but i didn't get any better resolution..
Kindly do something as it is too late..

It has been 16 days, my father sent a package from hyderabad, dated 4th of may 2016 with consignment no.:[protected], and not even a single call i have from the company. When i tracked my courier, it shows it has been delivered to gurgaon 4 days from the day of booking. I have to call the company, ask for my courier and need to collect it. But they answer my call and ask to call another person, saying he is in charge of those. I call the office directly, they don't pick the call.Then why the hell on earth you give your unanswered mobile numbers to the customer and in google. I wonder if they are using some ravens to communicate! Or they are in falling in short of mobile balance.

If you don't want to update the customer or do not want to give their courier to them, just stop your business and start a "panipuri" dabba, you neither need to call your customer nor you need to go to them.

Please be informed when contacted mulund (East)-[protected] to know the reason for package returning to branch the person on the phone used abusive language.

The courier was received back on 7th and the reason is yet not known.
Also i was not informed about the same till i inquired yesterday that is on 11/05/2016. Please let me know why was it not communicated to me immediately.

When checked i was informed that the courier was returned with with reason "out of service area", please let me know if you do not have any service in that area you should have not accepted the courier in first place.
When asked why was the courier accepted in first place was asked to contact booking office which is not acceptable as the liability and responsibility is still with the courier company and not the booking agent.

Refer my AWB no[protected] a courier containing a saree was courier on 20 apr 16 and the same reached gangtok (destination station) on 24 apr 16 .

however the item has since not been delivered to the adressee . since last 17 days have passed, your local dealer have neither contacted nor delivered the parcel to the addressee.

the mobile no of your gangtok dealer, as provided on yout site is not answering any calls and neither he calls back seeing missed call.

this is a very irresponsible service by you .

Despite repeated E mails and calls to your customer care centre, no action is initiated . Instead your executives are giving false confirmation of delivery . nobody is contacting me or the addressee.

Addressee details are :-

shubhra lohan,
house no 7(4),
second floor, Lachungpa building, near maskey petrol pump,
opposite mount zion kidzee school,
M.P golai tadong (east)
gangtok sikkim
pin 737102

mob no . [protected]


my contact no is [protected]

Docket no.[protected] dated 14-apr-2016. Trackon courier company. Parcel is misplaced in chennai hub / head office. After a so many phone calls and email communication with trackon courier company head office, they are not replying my email. Communication had been done from last 15 days. But no response. I want my item cost + courier charges from trackon courier company. Awaiting favourable and positive reply. Thanks.