Trackon Couriers Complaints & Reviews

Lost my parcel tracking number[protected], from muzaffarpur to Pune. Now they are saying that they do not have any information.

We would lodge the present com plaint of AWB No[protected] dated 26/02/2016 where about of which are not known even to the local officer of Track on till the time of writting of this mail.
The consignment of 500kgs through a road transport booked on 26/02/2016 on Bhiwandi has reached Jammu through Surface Transport Company like Amritsar Transport.
It is a matter of shame for Track on which is untraceable.
Please revert back with concrete reply or otherwise convey us your incompetency so that we take up this matter at the Association level.
Unfortunately our principles have booked another consignment under AWB No.[protected] on 29/02/2016. The fate of which will also be uncertain.

My consignment no is[protected] booked as on date 27/02/2016 at delhi office for das market, benipur, darbhanga bihar 847203 and after 4 days when i called compony darbhanga office then they says that we are not providing are service in that area and then i asked why you tell me today why dont you tell me when booked that courier then they says that is not my fault and same word ala said at patna office
so please solve this issue and stop this kind of froud.

My document has not reach to its destination and it was so arget . i had posted 6 days before to kota rajasthan the service was to slow when i went to centre they have no response. It was bad

Hi
My name is parul. On 8th february 2016, i had send parcel number[protected] from chandigarh to lt. K. S mahar, junior leader wing, the infantry school, belgaum, karnataka.
On 11th february the online update showed the current destination as bangalore. I called the head office bangalore on 13th february to ask about the whereabouts of my parcel. The girl on line told me it had reached hubli and even provided me with the concerned phone number. I called the guy in hubli, who told me that the courier is not with him. He even me number of bangalore store, who also had no idea about the consignment. After that i called the airport who had no clue about the same.
I even registered a complaint with delhi head office.
Inspite of calling multiple people multiple times for about 10 days, no satisfactory answer was provided.
Then the manager at hubli narender choudhary informed me that he tried delivering the consignment to the address for two times but due to it being a defense area, it was accepted by the security guards at infantry school, belgaum.
I asked him to deliver back my courier to chandigarh.
To which he agreed instantly.
Now today on 26th february 2016, i have been told about by the same person that they have lost the parcel. He told me to complain about him where ever i feel like.
The attitude was highly degraded, disrespectful and very shameful.

This is my humble request to take a strict action against this courier service and to compensate for my loss.
The courier consisted of gifts (Shirt, tie, cards, chocolates and key ring) worth rs. 4000
I need a satisfactory answer as soon as possible.
It caused a lot of mental agony to me.

Courier was dispatched on 22/02/2016 and not delivered yet infact they promised that it would be delivered any how by or before 24/02/2016 and now when i m contacting them they are not responding and my courier is most urgent

Docket number[protected]
A courier was sent through Track on Courier services on 09 Feb, 2016. Their online tracker shows that the parcel was delivered to their Mumbai HO on 10 Feb, 2016.More than 15 days have passed however I have not received my courier. Worse still was my experiences with customer care services.
Please help me

I had booked a courier docket no[protected] for Gorakhpur but after a month ago it is yet not delivered. When I call them they give me complaint no 422354 and assured me that it will delivered after 17/2/16(delay reason is strike in Gorakhpur) but as on date it is still not delivered and when I call today they told me that address is not complete and when I ask about my packet they give me 3 number which are not working at all.
Please do the needful
With Thanks
N k Srivastava
[protected]

My parcel was not delivered on time... Tracking no. Trackon[protected]. From mumbai to goa. I was taken on 19.2.2016 and till date not delivered as it was the urgent one...In thier website it is showing in mumbai... My friend has send 2 parcels on same date. One is in goa and other is misplaced... I called margao office they said they didn't received... So i said to check wher it is... So he said we don't have pc.. If i don't receive by today evening... I vll be in, 50000 loss... As the times n conditions of my party delivery promise..

Courier No[protected].

Very poor service as the parcel is very Important. Trying to contact Nellore office but phone no not responded.

Tracking no[protected] till not delivery my couriers. when will delivery or were is my courier. consignee number is invalid

Hi
i m praveena from chennai, one of my dealear send material in couerier on 12/2/2016 but till now i never get parcel...
while i call and enquiery also no reponse. parcel will come like that only there are saying, ,

After 8 day i call but no repons and not attaing call..one guy attain the call and shouting me...

i dont wha to do?
trackon couerier is not perfect couerier..


tracking number:[protected]

So, My friend couriers me some important documents on a 'one day delivery' basis. He sent me this on monday, 18th of January and it was expected to be received on 19th and if you consider the Indian standards, lets say 19th January. I had no news of it till 23rd-24th, the customer care executives took their own sweet time to locate it .On 27th, I am asked to collect it by myself as the COURIER'S person's delivery boy fractured his leg .This was in Govind Nagar, Kanpur ( contact no. [protected])
I went to collect the courier and he took his own time to locate it delirately, leering at me . He was so insolent and answered " Hum to apni marzi se hi kaam karte hai..1 day 2 day delivery kuch ni hota hamare lie" when I asked him, it was a 1 day delivery and least he could do was inform me atleast that my package has arrived .
He deliberately toyed with my Id saying, the lady in the driver's licence picture doesnt look like you ...when all the credentials were intact there. He deliberately tried to stall me refusing to give my package asking pointless questions.
I am really dissappointed to see TrackOn hires such mannerless people to deal with the customers.I wonder how do you guys manage to crack Corporate clients when this is your deliverable!Anyhow, I am never using the service again...I warn all of you out there not to use it!

A courier was sent from Trackon courier on 2nd Nov' 15 from Ludhiana to Dehradun but the same has not ben deliverd yet and when we tried to follow up with the local agency they just keep on telling that we have raised the issue but aciton is still not done and we are asked to wait again and again. If we sent a courier then it is definitely an important consignment desired to be delivered to destination. Further, if the delivery is not happening then it should be sent back to originating location. Nothing has happened on it and we are facing serious issue in this. We really look forward to resolving the case. It was sent on[protected] via POD number[protected] on[protected].

Its more than a week to deliver a parcel from chandigarh to abohar.
when I called at abohar branch they asked me call later on...
such a disgusting service...
I wonder why the seller at chandigarh chosen this ridiculous courier service. ...

oh god
I hope I get my parcel

Such a slow service in present era...

and when called asked me to call afterwards...

disgusting...

took like a week to dispatch from chd to abohar

Courier no[protected] sent to muksar on dated--21jan 2016 but till the time not received any confirmation... Let mW clear the status...

This POD no. dispatched from Jodhpur to Hyderabad on 28th jan 2016 but after 8 days it was not deliver..neither on line track updated nor staff of Trackon reverted satisfactory..Very bad and poor service...Shameful really..

Dear Sir,

I am very dissatisfied with your service.
I am trying to get details of my consignment but none of your Mumbai numbers are working to get in touch.
Nobody picks up the call in Jaipur/Mumbai/Thane.

The tracking system isn't updated as well.

What kind of service do you provide to your customers?
I will never recommend Trackon to anyone in future.

Worst service.

Consignment number:[protected]
Shipped from Jaipur.
date 21/01/2016

Regards,
Pankaj Golechha
[protected]

Team

This is to bring to your notice that the Consignment No[protected]. booked on 22/01/2016 from trackon, from Delhi to Kasganj, UP, was delivered broken to the customers.

The parcel was containing two Cosco Badminton and a shuttle box worth Rs. 850. I request consumerComplaint Forum to mark a claim request as the packaging was done so flawlessly that there was no chance of breakage possible but still the product broke.