Trackon Couriers Complaints & Reviews

I sent a courier to rewa on 11 feb 2015, even after 20 days the courier didn't reached the destination. When i started tracking then one of the item reached the destination. just to brief on the details " I sent Artistry skin refinishing lotion from amway and artistry essentials balancing cleanser from amway. while giving it for courier, the person at the courier office did the packaging he sealed both the items with tape." when the item was received at the destination package was open and only one item was received i.e. the artistry essentials balancing cleanser. I went to the courier office and gave them a written complaint, after so many calls they replied " Some delivery boys will be like that we cant keep on checking who is the delivery boy, our manager says we can only pay you 500 bugs as per the cost of the courier, we dont pay for the item lost we can't help it" I even called up the customer care through the number available on site[protected] they again took the complaint, but no response from them. This is the worst courier service I have ever seen in my life. They lost my item and they are trying to close the complaint by giving 500 bugs. Please never use this courier service.

This is Sanjit Kumar Singh from Hyderabad and my MOB: [protected]. I send parcel S R Nagar to sasaram. They have delivered 3 items in place of 6 in courier after asking in office they are saying we can't do anything. I am fully Disappointed from it. My track no is[protected]. I said to weight my parcel but they didn't weight and they said it will be 1kg but actually my parcel was 600 grams approx. Please try to solve my problem immediately otherwise never we will go for the trackon courier service. Thanking you.

This is Sanjit Kumar Singh from Hyderabad and my MOB: [protected]. I send parcel S R Nagar to sasaram. They have delivered 3 items in place of 6 in courier after asking in office they are saying we can't do anything. I am fully Disappointed from it. My track no is[protected]. I said to weight my parcel but they didn't weight and they said it will be 1kg but actually my parcel was 600 grams approx. Please try to solve my problem immediately otherwise never we will go for the trackon courier service. Thanking you.

We are Lot More Pained using Your Service, Track on Number[protected], We have sent parcel on 20th April, from Bangalore to Mumbai with All the Documents With E Sugam for the same, We waited seven days later our Mumbai Person Contacted Your People they are telling Not Having Valid Document and so they are not Delivered, 1. How come with out Valid document Parcel taken from us 2. How come the same is sent to Mumbai with out valid document, 3. Keeping Our Parcel with out informing, 4. No response from any one on what is going on, Every time some other person will pick up the phone and ask for trackon number jiust say no valid document, this is there in your web site also, 5. why cant we take legal action for the error in service and negligence 6. we have lost big business because of the delay and still we are waiting for the delivery We have sent E sugam for the Document as well as Delivery chellan But No use, We lost Big Businesss We are Lot More Pained using Your Service, Track on Number[protected] We are facing Tremendous Problem Due to Inefficient System of Courier and Very Bad Attitude of Mr. Sasikath, and there Customer Care, No Respect for Customer from entire Team, I believe Wasting my time addressing my problem to wrong people thats why I escalating to the Levels, Mr. Sasikanth is Talking with unparliamentary Words and also he is not ready to take any step to clear my problem we have given the parcel on 20th of march with all valid Documents Like DC 001 With E- Sugam which Commercial Tax Department Tex Compliance Form, This is a Job Work DC and same is mentioned in E Sugam, But Mr. sasikanth is Telling what ever you want You Do it, But I am a Business man not Criminal or not having job to fight with that man I Have All the Legal Documents with us, Kindly Go through our Trailing Mail for Further Understanding, We are Losing Big business by trusting your courier and also pained by way of answer from Mr. Sasikanth, Who is Not fit for the Level, I believe its Not the Company to blame, Please God Sake Take action for Inefficient People who are feeling great and customer is slave bound to wait, I personally Pained for the way he spoken with me, He even saying unparliamentary words that I spoken with Customer care, Why Should I Speak to them, Its not there Problem, All asked is give your boss number, but they denied giving, after 30 calls they given the call to Mr. Shashi Kanth, This is not healthy for Business, I am not here to fight with this kind of people my problem need to addressed and solved Please Find the Track on Number and response from Your Web site in attachment Status of AWB No[protected] HOLD 24 Mar 2015 - NO INVOICE FROM TO MAN. No. DATE TIME BANGALORE HUB YESHWANTHPUR HUB-[protected] [protected] 20/03/2015 14:42 YESHWANTPUR HUB MUMBAI HUB-[protected] [protected] 21/03/2015 18:59 BANGALORE HUB YESHWANTHPUR HUB-[protected] BN1517998 11/04/2015 12:58

My supplier sent the parcel on 25.03.2015. As per tracking, parcel received on 27.03.2015 at Tirupur. But they are taking out for delivery on 01.04.2015 today. Is it the way of working system in trackon courier.? Now a days for foreign despatch also it takes only 3 to 5 working days to dispatch the material. But is it required 8 days to deliver the parcel inside India? I called the person Trackon courier he told me that " this courier like this only, wanna if you book otherwise don't book". Completely woworking system not sasatisfied. Due to delay in delivery, I loose my business. I need immediate answer for this.

Dear I have sent one courier to my father from Noida to pithoragarh (uttrakhand) on[protected] docket no[protected] I continuously tracked this courier as it contained some important papers and it reached to pithoragarh on[protected]. And your executive sitting there confirmed it, but even after three days it was not dispatched from your office to my given address. When today on[protected] my father visited trackon office to ask about the courier their executive out there misbehaved with my father used abusive language and said its not there responsibility to give courier or provide any information, Thanx & Regards Pankaj Singh pankaj493kharayat @gmail.com [protected]

My Courier for Envelop Docket no.[protected] I have Track on Your web.site is Delivered to Kota Rajasthan on 27 march 2015 I made contact to Kota Office they refused to Deliver the post today told rudely that we do not have Regular Service to your Address My Address is KAMA;L PHARMA SHRI MOHAN KUNJ RANG PUR ROAD KOTA JN.( RAJASTHAN) Even from Kota Jn. they Daily collect the Post from there Junction Dealer and this area is not outer area I use to send the post regularly through Trackon Courier to Chandigarh as already post after delivered to Kota Office on 27 march 2015 is three days delayed and I am getting negative behaviour.

I booked a parcel on 21-Jan-2015 which they lost and still not delivered. Now not ready to pay claim amount and only making fool. They doesn't pick the call, if visit their office they tell to pay claim next day and again next day and again the same. More than two months has passed but no response from courier agency. Even There is no centralised customer care no./ID to register complain. Doc No.[protected] From Indore to Nehu(mewat) My Contact No.[protected]

Sir, On 19.3.2015 I delivered an envelope containing very important documents to be urgently delivered to the addressee Kavita Lalchandani, Principal, G.J. Advani Law College, Bandra, Mumbai to your agent Manoj, Laxmi Stationers, Agarwal Farm, Mansarovar, Jaipur. At the time of the delivery of the envelope to your said agent Manoj, I was told that Rs. 25/- will be charged and the envelope will be delivered within three days and in case I want to seek urgent and assured delivery on the next day, the charges would be Rs. 50/-. I paid him Rs. 50/- and told your agent in very clear terms that the envelope contains important original documents to be urgently delivered to the addressee next day and in no case, the documents be allowed to be lost, which he accepted. It is very surprising that the said envelope has not been delivered to the addressee till date. I made a complaint to the said agent on 25.3.2015 but he is also not cooperating and avoiding his responsibility. I tried to contact your Jaipur and Delhi office on mobile yesterday i.e. on 26.3.2015, but no one attended even. Addressee Kavita Lalchandani also contacted your Mumbai office several times on 26.3.2015 but did not get any positive response. Please look into the matter urgently and ensure the delivery of the envelope to the addressee without any further delay, else I will have no other choice but to take all legal actions, including civil and criminal prosecution, against the agent Manoj and your company, for which you people will be responsible. The contact no. of the agent Manoj is [protected] and contact no. of the addressee is [protected] and my contact no. is [protected]. The receipt no. of the envelope is[protected] dated 19.3.2015. Please give this complaint top priority. Yours sincerely Pritam Bijlani, Retd. Additional District & Sessions Judge, 6/387, SFS, Agarwal Farm, Jaipur. (Raj) 302020

Hi, one of my relative sent an important (Medical) document through Trackon Courier for in Home Delivery but I did not receive call for many days even it was received by Sarita Vihar new delhi branch on 18 march, so I called on 20th March at 3 o clock so they said they will deliver by the late evening, so I requested that I leave for the office by 3 pm, so send it either before 3 pm or any time on sunday, so they did not agree and send kindly come and receive from the branch, I agreed as I needed that document so I asked to keep that document for 5 days and i will come and pick it up. I called back again on 25th March 2015, but no but Mr Mukesh Kumar Phone Number ([protected]) who was handling this did not receive the phone I called back again on 26th march at 12.30 pm, So Mr Mukesh Kumar answered and said he is not at the branch and will reach in 30 minutes and will inform if he still has that courier or has returned it back, I informed that I am ready to come to Branch before 3 pm so kindly take it as priority as i will leave for the office then, and I waited for 1 hour and called back again, around 1.30 pm but Mr Mukesh said still on the way and will reach in 15 Min and he will call me back once he reaches, , I waited his call till 3 but he did not call back so I had left for the office but I called again Mr Mukesh said he is in the office and I can come to receive, so I asked that I have left for the office and for last two days I have been waiting to pick up my courier and now I am busy from tomorrow so kindly deliver it at home, Mr Mukesh refused and said He does not have innuf staffing and he can not deliver it at home I will have to go their and need to pick it up, So I said that you have been paid for InHome delivery, so Mr Mukesh said you promise to come and if you don't come I am sending it back, So my complaint is that I paid for In home Service but I was refused, Mr Mukesh was very unprofessional and rude and troubled me, Wasted my lots of time, I expect an action against Mr Mukesh and expect My document to be delivered at my home soon which I paid for. or I deserve a compunsation. Company ; trackon Courier Tracking Number :[protected] Tracjking details : Status of AWB No[protected] DELIVERED 19 Mar 2015 - SIGNATURE FROM TO MAN. No. DATE TIME KANPUR DELHI H.O.[protected] [protected] 16/03/2015 23:35 DELHI H.O. SOUTH DELHI HUB-[protected] BD1935016 17/03/2015 11:07 SOUTH DELHI HUB SARITA VIHAR HUB-[protected] BD1772905 17/03/2015 15:19 SARITA VIHAR BATALA HOUSE-[protected] BD1610409 18/03/2015 10:22 Regards . Varis Rizvi Phone : [protected] Email : [protected]@gmail.com Address : D 17-4 near Riyaz Medical Center, Okhla Vihar, New Delhi. 110025

I have not got the check which couriered by my company, its very imported check for my company because its PT tax check of all employees. i couldn't got from 16.02.2015 to till date 22.03.2015. My docate No. of courier is[protected]

I didn't receive my envelope yet ... & when I did Inquiry about it I face very rude behavior ...& no answer for it ...When I track courier on web site its shows me that Its been received by ahmedabad office @5:57 @ 20-03-15 & still I ddnt got my envelope ...its really pathetic ... Status of AWB No[protected] Not Updated Details FROM TO MAN. No. DATE TIME FARIDABAD DELHI AIRPORT HUB-[protected] BD1454428 19/03/2015 21:22 DELHI APO. HUB AHMEDABAD-[protected] [protected] 20/03/2015 05:57 Plz help ASAP ... Pranav Gajjar [protected]

Consignment number[protected] This consignment wwas book from indore to mumabai On 14th march 2015. Their system shows it has been delivered on 18th march 2015 But we haven't rereceived it, upon calling them they said we are unable to track your parcel. Their was no satisfactory answer for our question. Yet there has been no answer from them. Kindly do the needful ghatkopar branchnumber :[protected] his giving vary pathatic answer and service [protected]

Hello,

I had booked consignment number[protected] with Trackon Couriers on 23rd February.

This parcel was sent from Pune to Koraput Orissa on 23rd February 2015 by Air Courier. Trackon charged me Rs. 400/- for this parcel.

Before sending the parcel, Trackon Representative Mr. Rajpurohit (Mobile Number [protected]) opened the company handbook and showed me that delivery is being done to Koraput.

Parcel was addressed to Mr. Simadri Panigrahy and was sent by Mr. Melvin Lobo from Pune

On 27th February, the representative of Trackon told me that their company no longer delivers in Koraput since their service center has closed down.

Bhubaneshwar sent the parcel back to Kolkata on 27th Feb.

After innumerable calls / e-mails to Kolkata office they sent the parcel back to Pune on 6th March i.e. 9 days after they got the parcel from Bhubhaneshwar. They have sent this by road and not by Air.

I am not getting any response from Trackon as to when I will get this parcel back. I fear for the safety of the contents of the parcel.

There are no replies to my e-mails or phone calls except that the company representative Mr. Rajpurohit (Mobile Number [protected]) only asks me wait endlessly and is not in a position to give me a satisfactory reply.

I would request your office to kindly look into this matter and penalize Trackon for this high-handed behavior and being insensitive to a customer after I have paid them money causing me immense mental harassment.

Consignment number[protected] This consignment wwas book from Jaipur to rajkot On 14th feb 2015. Their system shows it has been delivered on 19thfeb But we haven't rereceived it, upon calling them they said we are unable to track your parcel. Their was no satisfactory answer for our question. Yet there has been no answer from them. Kindly do the needful Rajkot brach number :[protected] Branch aaddress : trikaun baug Near vohra cycle Rajkot

Sir, one parcel has been booked on 28 Feb 15 from Soro, Odisha, to deliver at pudupakkam, Tamil Nadu. The Representative of Trackon Courier has assured it will deliver in time .The parcel has been received by Trackon Courier at Chennai hub on 03 Mar 15. I talked to their representatives at Chennai, they told me that they will not deliv on my address . My Id is[protected]. My name is Sanjaya Nayak

Respected Sir Greetings of the momnets This is to bring in your kind attention tha the people of your branch here at Amb Mr. Umesh is not giving the services as required. I Mrs. Anju Bhardwaj working for a pharmaceutical company from Ludhiana Garry Pharma do get samples from the office through your courier services, but Mr. Umesh owner of your branch here- opp. telephone exchange, mubarak pur road Amb, Himachal Pradesh Mobile No. [protected] doesn't give us the services. he straight away refuses for it and says its not his job to deliver the courier and we have to travel all the way from my home town near Bharwain to collect the stuff. It is requested to you please look into the matter personally &seriously so that we get the best of your services.

I have booked consigment on[protected] on 20.02.2015 Till now that is 24.02.2015 morning 10 it is not delivered i am not able to track the consgiment online show one day old record and the no.shows doesnot connect and when connect not picked bad service by trackon please do the needful asap

This is with reference to our eBay order detailed below: Courier name: Trackon Courier Airway Bill Details:[protected] We were expecting the courier from eBay and today morning I have got a call from the trackon courier, pulleppadi, Cochin. They were complaining that the address is wrong and called me to my mobile.. In spite of me telling the correct address, there were threatening me that they will return the item back.they are not interested for eBay orders and they used to send the items back usually it seems. If you are interested to do the delivery properly I don't understand why you people are taking bookings.. We are paying even for the express charges.. As a customer we are not satisfied with the services.. And as we are ordering items internationally, I feel I should inform eBay also not to send through the Tranckon couriers. The response I got from your Cochin office is like they are not interested to do the business. How irresponsible your people are???? I have to send a person to your office to take the delivery where I had already paid for door delivery. I am going to give the complaint to consumer court also.

R/sir, A courier dispatched from mumbai on date 10 feb. 2015 to Hindaun city Rajasthan But Till Date i am not received this courier details are under given POD no.[protected] so please sir check it and give me details my mob. [protected] Thanks you Harendra SIngh