Trackon Couriers Complaints & Reviews

I had sent one parcel from dehradun to Bilaspur Himachal AWB No.[protected] dated 27th Dec.2014 but till date it is not delivered neither its status is updated on tracking site, i think it is lost, i talked to customer care and emailed them but they are not responding to the mail also now want my cost of the products which they have lost as soon as possible

Most of cases material delivered without Form-50A, But in every cases supplier hand over the material along with Form-50A. At the time of delivery people of trackon courier told that either misplaced or not to given them which is surprising to us. How dare to tell this lie. Any time in any check post of West Bengal Sales Tax Officer's can check the material along with Form-50A, if not found spot penalty can be imposed or material can be release from Tribunal which is very much painful for dealer (Outside West Bengal) Therefore all people of Trackno Courier are requested to take the drastic action those person who are done false step and avoiding West Bengal Vat Act

I had couriered Moto G mobile phone of worth Rs. 6999/- from Pune(Maharashtra) to Bhagalpur(Bihar), on 07/11/2014. But, when the delivery was done, the mobile phone was missing. The courier was opened infront of the deliver boy and my mother refused to received the delivery. The courier was returned to Pune and TrackOn Pune office assured me that I will be getting the money back equivalent to mobile price.After chasing them for 2--3 months, no action has been taken yet. Courier Details: Consignment No: 3050756 Pouch No: 2027082 Dispatch date: 07/11/2014

Dear Sir/Madam, My brother sent one parcel from Nangal to Mumbai vide consignmentno.[protected] on 22nd Dec, 2014. It reached mumbai (Vile Parle office) on 26th Dec14 at 9.49 am. They have neitherdelivered the courier on 26th nor on 27th Dec to my Vile Parle residence. When I enquired on 29th Dec (28th being sunday) they said itwill be delievered today itself. When courier didnt reached me by 6pm I called them again to check why ithas not been delivered and shocked to hear their answer that it has beenreturned to Marol office due to address not found. It is pertinent to note thatVile Parle Subhash road is prime location and eventhey did not bother to call me to check the address or ask me to collect theparcel from their office. On 30th when I called Vile Parle office[protected] and had the word with Akansha their customercare executive who informed me that courier has been returned to their delhioffice from Marol (Mumbai) office. She instead of helping me out suggested thatI should call their delhi office at[protected] to askthem to return the courier to mumbai. I called their delhi office Anu (customer careexecutive) picked the called and I requested her to return the courier to mumbai. She refused to note down the request on the pretextcourier has not reached delhi office and suggested me to callthem tomorrow ie 31st Dec. I told her to atleast note itsomewhere so that it should not happen that courier goes back to Nangal by mistake and again she refused to note down therequest. This is totally unprofessional on the part of trackon to mess up the things like this and not providingthe resolution. Further the parcel contains the perishable and I am afraid thatproduct quality might have affected because of this negligence. I have gone through and still going through the mental agony andstress due to irresponsible, unprofessional and unjustified act on the part of trackon courier. Requests you to help in addressing thisissue and give them strong message by way of penalty or other actions as perlaw to protect the interest of consumer. Warm Regards Rajneesh Sharma [protected] Mumbai

Dear Sir/Madam, My brother sent one parcel from Nangal to Mumbai vide consignment no.[protected] on 22nd Dec, 2014. It reached mumbai (Vile Parle office) on 26th Dec14 at 9.49 am. They have neither delivered the courier on 26th nor on 27th Dec to my Vile Parle residence. When I enquired on 29th Dec (28th being sunday) they said it will be delievered today itself. When courier didnt reached me by 6pm I called them again to check why it has not been delivered and shocked to hear their answer that it has been returned to Delhi office due to address not found. It is pertinent to note that Vile Parle Subhash road is prime location and even they did not bother to call me to check the address or ask me to collect the parcel from their office. On 30th when I called Vile Parler office[protected] and the word with Akansha their customer care executive. She instead of helping me out suggested that I should call their delhi office at[protected] to ask them to return the courier to mumbai. I called their delhi office Anu (customer care executive) picked the called and I requested her to return the courier to mumbai. She refused to note down the request on the pretext courier has not reached delhi office and suggested me to call them tomorrow ie 31st Dec. I told her to atleast note it somewhere so that it should not happen that courier goes back to Nangal by mistake and again she refused to note down the request. This is totally unprofessional on the part of trackon to mess up the things like this and not providing the resolution. Further the parcel contains the perishable and I am afraid that product quality might have affected because of this negligence. I have gone through and still going through the mental agony and stress due to irresponsible, unprofessional and unjustified act on the part of trackon courier. Requests you to help in addressing this issue and give them strong message by way of penalty or other actions as per law to protect the interest of consumer. Warm Regards Rajneesh Sharma [protected] Mumbai

I have to sent some important document to My HR dept from Delhi to Hyderabad on 20/12/2014 and promise to deliver it by 23/12/2014 but till date nothing has happened.I also try to contact with customer service of trackon but they have given 1 complaint no on 26/12/2014 and again commit to deliver it by 1 or 2 day but till date nothing has happened. Please take some action against it.

i regret towards bad serviced by you as the consignment no 3096436 was sent on22/12/2014 to mumbai address but it was torn in between and there was food item in that which was stolen and packet was delivered by pasting tapes requested to refund charges taken for delivery and cost of product 500+ 1200 i.e 1700 contact narender verma [protected]

namaste sir Iam rajendra gouranga das we send metal bells as a gift to iskcon thirupathi for up coming festilal 0n 28th of december andhra pradesh on december 18 from kolkata but on 19th it gone to hyderabad and it stays there only they are asking vat bill but iam a brahmachari in a temple i send gift to iskcon temple thirupathi not for re sale or not for any commertial purpose docket no[protected] it is emergency please send it immediately.please kindly help me and send it immediately

I have a courier which was sent from Delhi to Durgapur in West Bengal. It was sent on 26 th November and it is 3 th December. I called the courier service in Durgapur but they are telling that they had return back the product as they didn't find me. They have not even call me a single time. The worst courier service ever. Now when I am telling to get the product they telling "when the product will again return back I will call you back" . My track id is[protected]. I called many person but nobody can tell me where the product is. My contact number is [protected].

My friend couriered a gift for me from pune on 12/11/14 via Trackon Couriers Air Service with confirmation delivery on 14/11/14 in Greater Noida. Courier delivered on 17/11/14 and the packet was opened. The gift packing was removed. Shirt was destroyed and the wallet was missing. The courier company enquired for 3 days then didn't responded properly. SHAME ON YOU TRACKON THAT YOU STEAL EVEN MATERIAL COSTING Rs. 500. Whats the use of having courier services if we dont get our material.

My parcel was collected from Prathmesh residency by my friend in Andheri west with 3 pants and one wrist watch. A guy name Ravi collected the parcel. I was to be couriered from Mumbai Andheri west to Basti 272001 . I received the parcel in good condition . On openong the parcel i could not find wrsit watch coating around 7000 Rs. from last one and half months i am following up by mails and phone. Intially i received repmys from Ms. SWATI and Mr. Yash sharma from Delhi and Mumbai. But now they do not reply to my messagds from last one month. A guy name Yogesh [protected] knows the parcel as it was collected from my frirnds residence. My friend always used Trackon to parcel the courier for few months. Mr. YOGESH [protected] first told that he wil give my wrist watch back as it was npt parcelled. Now he does not responds to my call. Infact for last few days he is not reachable.

Dear Trackon Logistic's Team, I have dispatched an order through trackon logistic's on 8th November my Consignment id is[protected], which is booked from katihar to varanasi.. today i want to track my consignment but there are no any status shown about my consignment detail for this purpose when we contacted at [protected] trackon people they doesn't know about my shipment and talking in bad manner i just want the status of my consignment kindly revert ASAP.. For further assistance feel free to call on [protected] or email at [protected]@gmail.com

Booked parcel from chandigarh on 15th october for destination 29a, friends colony west, nd-65 and yet to receive it. (Tracking id[protected] When i contacted them at their community center office ([protected]) i was informed that they have delivered it at new freinds colony instead of friends colony west to some person named mohan with no identity or mobile no and untraceable (Where as my name is rajiv hooda). And promised to retrieve it back and deliver it to correct address. But to my surprise after following up for next seven days they simply refused to listen to me and said we have already delivered it. They gave me phone no of the delivery person which was fake. The address where they claim to have delivered refuse to have received any such parcel.

My Parcel was dispatched from Patna on 21st Oct and reached Pune on 22nd October. However, the same has not been handed over to me despite me getting calls regarding the shipment delivery. The delivery boy has been calling me to Bavdhan, Aundh and again Bavdhan, but stops receiving calls after a while. This is really frustrating as the parcel has some urgent document.Managers name is Aslam.

Hi sir/madam, This is regarding complaint about TRACKON COURIERS. One item was sent to delhi from jaipur on 20 oct from TRACKON couriers and it is not delivered till yet also no status is displayed for the same on their website, this is the second time same thing is happening with me. Courier no[protected] Before this 3 months ago same thing happens with me by the same courier company at that time I myself collected the courier by going to there delhi office and at that time employee misbehaved with me.

Dear Sir, Kindly note that the parcel booked under AWB No.[protected] on 16/09/2014 (scanned copy of Receipt is attached) from Mumbai to Kolkata has not been delivered till date. Also there has been no update on your tracking website about the parcel having the mentioned AWB No.(Snapshot Attached) I have contacted your Mumbai and Kolkata RO several times over the phone and also sent a complaint to both by email on 26/09/2014 but there has been no improvement on the situation. Today I called up Mumbai R.O. first who gave me the number [protected] of a personnel at Kolkata R.O., who informed us that the parcel has not reached Kolkata yet. Then, on calling Mumbai RO again, they asked me to contact the franchise where the courier was booked. On contacting the franchise they said that the parcel is probably misplaced and they cannot help us regarding this. Please note that the parcel contained a wrist band of approximate value of Rs. 5000. I request you to either Deliver the parcel to the destination intended or return the parcel to the consignor or compensate the material value within the next 48 hours. Please consider this mail to be of high priority and urgency and resolve this issue. Awaiting your speedy reply. Regards, Samudra Chaudhury Tvastar Engineering Solutions Pvt. Ltd., Data Center, 2nd Floor, Electric House, Gate No. 16, BEST Multistoried Bldg. (Annex), Accommodation Marg, Colaba, Mumbai - 400 001. Mob: +[protected] /[protected]

We have courier a materail form kanpur to chennai thru docet no.[protected] & 796 on dtd. 10.10.2014. But still courier not delivered. When i checked on online the status is not updated showing. Kindly look into this matter & try to understand how the important this matter.

With regards

For rng automobiles pvt. Ltd.
84/105a, afeem kothi kanpur

Shashi nath shukla
[protected]

t was a parcel shipped from delhi to hyderabad. the delhi office responds well and gave the number of the hyderabad office. Been trying to call the hyderabad office number if it the fone rings no one answers it and after which it continuously says it is busy as if the phone is kept aside. the online tracking website has not been updated. i have no idea where my shipment is or when i will receive it.The phone numbers given to me are [protected] have always been busy.. they seem to have taken off the receiver from the base. [protected] does not exist [protected] does not exist [protected]- does not exist i do not understand the audacity of your customer care to give me wrong and invalid numbers. even the company website holds a number for tirupati reddy when i checked my pin. Even that is a wrong number.

My Tracker No.[protected]. I was couriers from Supaul (Bihar) to Sawroop Nager (Delhi) dated on 31st Sept.-14, but not deliver till time. I contacted call centre & Azadpur hub centre given contact person mobile No. but not given positive response .i have called many time at office no.& Mobile No. Track on couriers is providing the worst courier service, Even the normal post is faster than this courier service. I believe even a bullock cart is faster than track on. Now I don't recommend this service to anybody. It's really a Stain on the name of courier service. I am still waiting from yesterday... Regards Jageshwar Prasad [protected]

Shipment no.[protected] in tirunelveli was supplied wrongly to the competitor, because of this I loss 1 lac orders monthly. Remove these types of franchies for ur development, my company is in baroda i only recommend this courier for my area,