TRAI Complaints & Reviews

— forwarded message —
From: saji pothen
Date: sat, 18 apr 2020, 11:54 am
Subject: huge bill of mobile no. [protected] vodafone
To:

Sir,
I am a postpaid customer of vodafone number [protected]. Few months i got a call from your customer care executive who convinzce me that i have to pay only rs.999 for unlimited talktime time, internet, netflix so i change my existing plan to redx but the bills kept increasing the following months till date.in connection with this i call the executive several times but unfortunately they are not given me a proper answer for the the proceeding of the bill.
Then today i asked them to change my plan to prepaid in order to avoid such huge bill of rrs.1879. And now from the customer care of vodafone inform me to pay rs.3000 just to change this plan or continue existing plan for the next 6 months. This is ridiculous and injustice to the customers.
So i request you to kindly look into the matter and clarify how rs 999 has become rs.1879 also change my plan prepaid orals i need to port my number to another service provider.

Thanking you
Rrgards
Dr. Letty pothen

Sir,
I am a subscriber of siti cable in kamptee, nagpur maharashtra
I have done recharge of 346.45 on 15th april at 21:16 pm, but it is showing that services are not active yet.
Card number is [protected]
Amount has been deducted from my bank account on that day itself.
User i'd is 12659395
Transaction id 20200415111212800110168287324182
Kindly look into the matter.
Thank you sir.

Hi,

I am Krishna Devhans, recharged my Jio pre-paid mobile "[protected]" using internet. It was wrongly re-charged with plan for "JioPhone". As this phone manufacturer is non Jio, this plan doesn't work.

I requested Jio customer care people to convert this plan into equivalent other plan so that I can utilize my re-charged money but they refused to do so. I even requested them to revert back money but for that also they refused.

I will request you to intervene in this matter and give instruction to Jio Infocomm Ltd to revert back my money. I am sure there might be many customer like me who would have loss money due to this simple mistake. I am attaching my transaction details for your reference.

Best regards,
Krishna

Sir maine customer care no. Par call kiya h lekin d2h customer care k dwara call attend nahi kiya gaya. Maine plan change karne k liye email bhi kiya lekin mujhe login karne ka msg aaya h. Website par login nahi ho pa raha h. Na hi infinity app par login ho pa raha h.. Sir company k dwara channel add karne k liye telephone no. Diye gaye h lekin deactivate karne k liye koi telephone no. Nahi diya gaya h. Sir mai apne id 94050052 par diamond combo plan activate karna chata hu, jiska maine msg b email d2h k id par kiya h lekin vid dh dwara koi b action nahi liya gaya h.. Aapse anurodh h ki company k againt uchit karyavahi karne ki kripa kare. Thank you

I had no recharge my card by 5 to 6 months and i had paid the money online on www.siti networks. Comby paytm my payment had been successfully paid for 346.45 rupees but my recharge is not completed and i call my local cable operator mukul cable operator and he had says that i am not responsible for that and disconnected the call but on www.siti networks.com it is written that call the lco but he is not responding so please recharge my card. It is a request to you.

Sir,

I am man mohan chaubey, user of dish tv vide v. C. Number [protected], registered mobile no. [protected].

Due to corona-19, trai issue the regulation for some channels are required to show the operator without charging, but dishtv are not show right now. Please take necessary action of the operator for show these channels asap.

Regards,

Man mohan chaubey

Sir I received the message today morning after that there is no signal my Airtel network. I didn't send any commercial message to any number.but still my network is gone.please do the needful sir

Dear sir

Mere pass tatsky ka setup box hai yeh har mahina kharab hota hai service charge lete hai mera khaina yeh tatasky itna low quality box kaise market me bhej raha iska matlab kala dhanda chalu hai logo chuna lagakar paise kamaraha hai trai wale bhi sayad checking nahi karte honge sub golmal chalu hai aj lockdawn ke baje se ham ghar per hai mere chote bhache jo kartoon dhekar gharme rahte hai ab setupbox ban hone ke bad oh ghar kaise baitenge muzhe kisi hal mera setup box prublam swal kariye pls

Dear sir

I am Tata sky customer?

All stub company close free channels after the money runs out?

The channel which is about money should be closed, but the channel that is free should not be closed.

Note. I say that the free channels continue to run after the money is exhausted.

Dear sir,

I had recharge my videocon d2h[protected] on dated 26.03.2020, but till date we could not seen the the requested channels. I had also requested multiple times to service provider for this problems but i didn"t received any resolution till date.

Due to lockdown me and my family all are in home and we have no other option for timepass, so you are requested please do the needfull as soon as possible.

Regards,

Gulshan kumar
[protected]
[protected]

Dear sir i have a dishtv connection vc no. [protected]. Last 4days my connection is not working i tried to complaint to dishtv customer care number many times but their average wait time is 80 to 90 minutes, although i waited for the time and told my problem to dishtv customer care executive, he told me that they will sent an engineer and this visit will be chargeable when i asked i have to pay charges when i am recharging dishtv non stop. They must provide me service free of cost they refused to do this and told me that if i want visit of their engineer i have to pay. This is wrong pls help me

Dear sir / madam,
We are not getting the connection even after the recharge of our account at videocon d2h.
V-d2h customer care asking us to wait for 10 minutes for restart but we have not recd any result on our tv after several calls done on above customer care contract no.

Kindly help pls or ask to refund our money which we paid to restart our d2h connection.
We hope to get the resolution on this.

Respected sir/ madam
I am customer of video con d2h. I am using video con services for 4 years. But this month india has lock down 14 th april 2020
Market recharge shopes are closed.
Recharge are not available in market. I request to indian government all free channel news channels and dd national channels should free tele custed. We may aware indian news. Kindly do the needful in the matter.
Thanking yours
Faithful consumers

Vodafone is my service provider and i normally get otp only when i access certain services that are office related. Even though i did not access my phone since midnight and not used the internet for any purpose, i received an otp from 17863 without any rhyme or reason. I checked the vodafone services app and there are no permissions required for this app. Im unsure which app has used this otp.

Dear sir
Dish tv is not rrady to telecast dd national channel even if it is mandatory to telecast

If i say to purchase dd national they stress to purchase hd set top box.
Telling they cant add ddnational on sd tepbox
My c. V no is [protected] and my mobile number is [protected]
I saveral times request dish tv but now they are forcing me to take hd connection. I think dd national is d chhanal which is necessary to telecast
Thank u
Alok kumar

Sir,
Yesterday25/062020 i made 300rs recharge for my videocond2h id[protected] sill now no channels viewed but the account balance was deducted on daily at rs 9 per day
I have knocked all doors of customer care of videocond2h such as calls, sms, mails still the problem persists the videocond2h service provider send a complaint no[protected] that it is resolved successfully but no remedies

I have complained d2h regarding no signal on 9th of march, complaint number for that is[protected]. The said connection was recently purchased one and half month ago. The product is in warranty and i have reminded d2h several times through telephone and e-mail but till date my problem is not resolved. It is please requested to take necessary to resolve the issue.

I am ashutosh prasad and i had recharge my dishtv vc number [protected] on 5 march 2020 with an amount 220. My dishtv is not working since that day. I have messaged/mailed them several times but no response.
They are providing only call back facility and i never got a call from them upon my several requests. I need proper compensation.

Thanks & regards
Ashutosh prasad
[protected]
[protected]@gmail.com

I recharged my dish tv set top box after 4 months and suddenly found that it was not working. When i call the service provider's technician, he did not do any thing to repair the box and declared that the box needs to be replaced. He charged me rs 200. I have already recharged my settop box with rs 299.
When i told about all these happenings, the authority did not take any action.
They are not ready to either return the recharged amout or replace the box.

Janak bhatt
Vc no.[protected]

One day i got called from jio tower installation company for tower installation in my land. That installation need to be noc from delhi and charged 12560/-. I paid that amount they're didn't get any original copy all the soft copy send through by whatsapp only. After that asking for 37500 /-amount they are totally scam in city. Please sir arrested them