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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 19

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Address:Maithon,post office,Anand bihar colony,CHAPALA MENTION

They are not providing us desired days of Recharge and giving us extra channel which are not in our pack and cutting our connection before sufficient dates...
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S
sandeepkumar udar
from Aurangabad, Maharashtra
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dishtv recharge

I have re change my dish tv for rs 389. But company said that they have not receive the payment.
But i have receved the massage of company for sucessful recharge...
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We are from andhra pradesh, visakhapatnam district, narsipatnam. The cable operator here at ramarao pet is not transmitting tv5 and abn news free channels, channels are claiming to submit a complaint if these channels are not transmitted by the cable operator, upon asking cable operator says that these channels are stopped by government. We feel strongly the true news is not reaching people of ramarao peta area of narsipatnam (Pin no 531116)br...
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K
Kshitij Bhartiya
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connectivity issue

I have been facing network connectivity issue since 6 months and have mailed jio a dozen of time even the respected appellate. I have also called and registered several complaints but nothing has been done till now....
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H
happyt
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not paying any attention regarding my complaint

Sir/madam
At my home i had been using dishtv from last ten years. From my registered mobile no when i recharged my dishtv the recharge money goes to vc no. [protected] which is not mine. This happened three times, i submitted all the details of these three transactions to dishtv customer care as asked by them. My vc number is [protected]. I have never faced such problem earlier from last ten years but now they are saying that my mobile...
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S
Sarathy Devanathan
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mobile service provider

I have a vodafone connection in use for several years. I am currently on pre-paid plan. Since february this year, i have facing repeated problem of deduction for vas that i have not subscribed to or used. Every time i register a complaint with vodafoneidea, the deducted money is credited to my a/c. They are not fixing this problem on a permanent basis, which forces me to continuously watch the deductions on a daily basis and register a complaint...
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Address:5B, Alliance Towers, DPI, Thycaud PO, Trivandrum

I have an asianet subscription
This is to bring to your kind notice that in the months following feb 2019, my asianet subscription would get cancelled if the payment was not done prior to the month for that particular month and on inquiry with mr. Ratheesh (Accounts, plans & billing, asianet, edapazhanji office, trivandrum), i was told as per trai, this was the new norm and policy and there were no annual plans. I had also clarified...
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V
Vivek Ramesh Jaiswal
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jio mobile

First of all have i called on 198, 199 and [protected] but there is no any one to attend my phone.

I have done topup of rs. 50 with main balance and data balance benifits but i got only main balance not data balance.

I have bought gift of jio phone of rs.808 on 16.01.20 from jio app but when i reach jio store they told me that phone is not available and then i visited jio store many times but they told me same...
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Address:SUMO Engineer's Shop no 1 shivprasad building Pune saswad road phursungi Pune Maharashtra India

Please reply माननीय मॅनेजर
वोडाफोन आयडिया पुणे
विषय : [protected] या दुसऱ्या costomer चेबिल पेमेंट का करावे या बाबत
महोदय,
वरील विष विनंती पूर्वक अर्ज करण्यात येतो की मी दिलीप साबळे...
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Address:Shop no 1 shivprasad building Pune saswad road phursungi Pune 412308

माननीय मॅनेजर
वोडाफोन आयडिया पुणे
विषय : [protected] या दुसऱ्या costomer चेबिल पेमेंट का करावे या बाबत
महोदय,
वरील विष विनंती पूर्वक अर्ज करण्यात येतो की मी दिलीप साबळे मॅनेजर...
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C
chandan$jha
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value added- service

Dear sir,
Kindly note that below pack is activated without my permission, i have already completion but not deactivated so please deactivate my below pack after that refund my amount du to without my permission activated value add service

Value add pack

Active service (3)
Rangmanch active (1 channels) ₹75
Punjabi active (1 channels) ₹47.2
Shorts tv active (1 channels) ₹69.62...
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Address:150/ 31 NEW TEACHER HOSTEL, IIT ROORKEE

I am writing mail to lodge complain against my dth operator (Airtel dth).

I (Dr avik bhattacharya) am subscriber of air-tel dth having consumer number:[protected] and the mobile number linked the id is :[protected]

Please note i have recharged rs.100 on 27th of february from amazon and then again i recharged rs.200 on 17th march from same amazon account
After booth the recharge my account is not activated.br...
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A
Anandgummakonda
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channel subscription

Hi team,

We are a part of your d2h subscription we have been recharged our plan last month near by around 20 and even after recharging the account we are unable to view the channel is been a month and as a customer we tried calling u emailed u but there is no response, we do under stand that there is a covid effect because of which we have been trying to contact you in several ways but no response in the mean while we will...
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Videocon d2h company didn't show JINVANI Tv channel...
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A
Akt5609
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regarding network..

My bsnl mob.[protected]
Alternate mob.[protected]
Email. [protected]@gmail.com
It is emergency and even more than 24 hours now, but not complaint resolved. Suddenly network got collapse. I am unable to take any of benefits.. (Call, sms, and data)
So my request is this should get resolved as earliest as possible and whatever pack active i have to get benefit of the same....
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S
Shridhar26
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getting otp message from 17863

Dear team,

I am receiving otp messages from 17863 since aug'19 in my vodafone no.
These massages started from aug'19, at start i use to receive twice a day but now the frequency has increased. Getting otp massage every 15 mins.

Please help stop this massages before any fraud take place.

Please help me on priority.

Thanks & regards,
Shridhar...
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P
Porika chanikya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my videocon d2h recharge

Respected sir
I'm the customer of videocon d2h bearing customer id :37325279, name :kumallu agmera. Sir i have done recharge to my d2h with rs 300/- (293 /- rs my basic amount to get recharged) on 25/03/2020 and updated my recharge by videocon d2h on 27/03/2020. My recharge completed on 20/04/2020. On how they are take such more amount with less days. Sir i request you to take serious action or else i'll be going to file case regarding...
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R
Rajat Goenka
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bsnl landline 01642212300

Address:675-model town BATHINDA

Sir
We are enjoying land line phone [protected]since last 30 years. As the time is of mobile phones but we decided not to surrender phone & we are paying bill with not using (No outgoing/ no incoming)
Bsnl launched some free scheme to provide free gb to promote bsnl.
My daughter lives out of bathinda, on her visit to bathinda i may have applied for that scheme but could not enjoy benefits as speed/ connection signal...
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R
rhemanathan06
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scv multi tv policy

I am paying my monthly subscription through LCO.I have two SCV setup boxes under one registered name.My LCO demanding full NCF of Rs.153 for both the connections.
As per TRAI's revised standars only 40% should be paid for second connection.

Kindly Clarify...
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S
SAjI Pothen Thomas
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vodafone mobile bill

Address:Dr.Letty Pothen . Mob no. 7560852152

— forwarded message —
From: saji pothen
Date: sat, 18 apr 2020, 11:54 am
Subject: huge bill of mobile no. [protected] vodafone
To:

Sir,
I am a postpaid customer of vodafone number [protected]. Few months i got a call from your customer care executive who convinzce me that i have to pay only rs.999 for unlimited talktime time, internet, netflix so i change my existing plan to redx but...
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