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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
Complaints 4720
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TRAI reviews & complaints page 23

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Address:Pune, Maharashtra

Dear team,

I am facing some issue with vidocon dth.
On 23 jan 2010 dth deployed some patches and after patches software installation dtv windows get stuck.
On same same day i was raised service request with videocon dth and team arranged services enginners.

Next day i got call from failed engg. As per him i need to purchase new set of box.
Due the some software issue i am unable to use my...
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P
partap saini
from Bakloh, Punjab
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bad quality set top box

Vc no. Is [protected]. Last week i have changed my set top box but some fault raised in it. It has a warranty of 2 months. Even after so many complaints dishtv is not curing my problem rather asking to change the existing set top box to new and even asking for money for the same but it's under there guidelines to to fix my problem in directed period of time. Dishtv is money minded they installed bad quality of set top box earlier which could...
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N
Nileshkatke
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network issue idea

Address:Latur, Maharashtra, 413512

I have network related issue with idea, i have filed complain 4 to 5 times till now but there is no improvement in their service.

We all at home use idea and have 4 to 5 connections. This problem is all over the latur city and we are really fed up from there service.

We request you to take strong action on the idea if return the recharge amount so we can transfer our network to another provider....
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N
Naresh Chindam
from Tadepallegudem, Andhra Pradesh
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not providing service

Address:Gandhi Nagar, Kavadiguda, Secunderabad, Hyderabad, Telangana, 500080

Complaint is regarding dth service from airtel.
My name is naresh kumar, dth customer id:[protected], i have a complaint regarding signalling issue.
I am trying to give a complaint from last 5 days but no one is responding properly even customer service representative are not taking any complaint. No tv and no signal from last five days.
Customer service representatives are asking 150/- service charges to the executive,...
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C
CA Gopesh Asthana
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videocon d2h service 18.1.2020

Address:492001

Sir i have recharged my d2h last night with 300 rs recharge from that time till now after 24 hours also services has not been resumed till now and when i am calling they are not responding properly and they are just saying wait for 2 hours again and again and some of the executives are talking in a bad manner and when i am telling them to transfer the call to higher authority they wont do
Please do the needful and resolve the same...
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Address:Koraput, Odisha, 764020

Services of. A few subscribed channels are not available to view
I am using videocon d2h service. Recently a few subscribed channels like sony and b4u music are not available to view. To know the reason i have been trying to talk to the customer care but they are putting my call for more that 15 minutes and disconnecting it
Need a solution for this...
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H
hysinthus
from Chandigarh, Chandigarh
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mentally harassment by local cable operator for extra money

Address:GH-5/7, Paschim Vihar, New Delhi, Delhi, 110087

Respected sir/madammy name is neeraj and i am 20 years old siti cable user from paschim vihar, delhi.in last few months i am not recharging my cable due to very bad behavior of our area's siti cable operator. But after online recharge facility active in siti cable, i recharged online. There i saw the cable operator was charging rs 350 for a month by me but online they detected only rs 323 only. Operator was charging extra money for no reason....
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G
G.R.PARTHA SARATHY
from Ernakulam, Kerala
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scv setup box

Address:9 Venkatachalam street,, Chennai, Tamil Nadu, 600021

I have paid jan month subcription charges. Our setup box and cable operator is hertz, oldwashermenpet, chennai-21. Even collected subcription charges they disconnected my connection by today morning. I tried to contact them by phone and their mobile no. They are not picking my call. Their service is not satisfactory. Kindly do the needfull to get my connection through....
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Address:Gonda, Gonda district

Hi sir, my wife's number is [protected], we want to port our number to another network. So we sent sms to 1900 to bsnl many times today. But didn't get any upc code till now for portability. And we are trying to contact customer care number of 1503 also. But no use and any response from there. So please any action if possible. And please send upc code to our number. Thanq sir....
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Address:miraj, Sangli, Maharashtra, 416410

Hello sir,
I am mandar alase native from miraj maharashtra. Our cable operator intentionally does not show free channel on cricket match day. If we call for enquire they talk rudely n keeps phone on hold. Please take strict actions on this.
It happens everytime when there is any cricket match which is shown free on dd sports channel, and we also pay 160 rs for all these free to air channels. Although the cable service provider...
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A
Ankit3214
from Vadodara, Gujarat
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gtpl internet not working

Address:5 Raghav Park Society Road, near Meera char rasta, harni road, Vadodara, Gujarat, 390022

Dear team,

I’ve purchased one year plan from gtpl for internet connection, in year i’ve complaint more than 200 times, it was resolved after two three days later after complaining to gtpl for internet connection.

I need my refund money since they’ve not provided services well.

You can get my all complains list from gtpl. Below is my id in gtpl.
Id:[protected] (My mobile number)br...
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G
gautam raghani
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gtpl cable operator

Address:310 Sindhi Colony, Sardar Nagar, Ahmedabad, Gujarat, 382475

Disgusting service provided by gtpl.
Service provider takes more money with actual price decided by gtpl.
To whome we complaint to this cheating in india.
Seriously in pmo new scheme fail compared with pervious. I noticed that last 1 year, i paid more than money but not entertainment proper channels got. Everybody looks like cheating here. Gtpl service providers look like thief....
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P
palash urkude
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h set box

Address:Plot 119 new om nagar,nagpur, maharashtra, Nagpur, Maharashtra, 440034

In few days ago, my set box is wrong then person come from company get 1200 rupees and install new set box.. Then 500 rupees extraa charge taken from my account from account... Then mistakely i recharge to my old id of d2h box then i email them for refund... Email them for 5 times and also call...in first 3 emails they said i get refund... Then they suddenly said they utilized my money... I want gave my money back... Plz i plased if you help...
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R
Ravinder Reddi Gouni
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01511640018

Address:Mahabubnagar

Dear sir, my dish tv vc no is [protected] and i'm the customer of this since last 10 years. I registered complaint on dish tv on 5 th jan, for channels not available and said that it will solve within 24 hours.. From that i'm calling to customer care every day nearly 3 to 4 times.. And saying that sorry for delay will solve in next 24 hours.. Sir it was nearly 200 hours and the problem remaing the same... Getting irritation to call customer...
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Address:362001

I have recharged my dth number [protected] - 001 for rs. 235.00 on 17-12-19, but due to error the transaction was failed, but an amount from by debit card was deducted, and till today i have not received refund from operator bharti airtel end or by bank.
The screen shot of the payments attached herewith for your reference, please do the needful action for credit in my account for rs. 235-00 which is till not credited in my dth account,...
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P
Prakash Mothi
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scv customer care is not responding

Address:631501

Hi, i am using scv connection for tv chennals. I am try to change my current plan - silver to gold plan.

But scv cuatomer care ia not have complaint ticket syatem. Every time need to provide details and not have track of precious complaint.

Local operaror also not responding.

They not reachable and customercare has outdated contact number.

Cery worst service as scv customer carebr...
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R
Rajen Rao
from Nagpur, Maharashtra
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videocon d2h services issues.

Address:Old sanghavi, Pune, Pune, Maharashtra, 411027

Dear trai team,

With due respect i would like to draw your kind attention to regard my videocon d2h[protected] services temporary suspension activated on 22nd nov to 9th december complaints reference[protected] due to home town work. However staff has activated opposite direction 22nd to 9 nov which is already gone. Approx 400 amount deducted from my account because staff error. I have contacted the customer care team on 9th...
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M
Mariyappanpalya
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suspension of cable tv network

Address:Mariyappanpalya, 560056

This is to inform that our cable tv network operator vishwesh cable network has suspended the cable tv in whole area which comes under 560056 pin code without any prior notice from 5 days, unable to reach them as all there contact numbers are switch off. Kindly resolve the issue at the earliest. More over they are asking 1000 rs for extra set of box. Pls resolve the issue...
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S
SAT@123
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f & f not happened

Address:N01 1ST MAIN 3RD CROSS HANUMANTH NAGAR BANGALORE, 560019

I was distributors for the vodafone (Pre paid) from sept 2106 to dec 2018. I have given all f & f, settlement letter to co still they not settled my account. Since i am not doing any business. I have sundered my g s t certificate also. Even company has to give paper voucher, thumb impregnation machine, chinmayi enterprises bangalore [protected] satish...
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B
Bhanu Prasad Guptha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted amount not refunded

Address:Medak, Andhra Pradesh, 502001

Hi Team,

I have raised complaint On 14th December for D2H Signal is not working and next day technician came and one device he installed at the dish and he charged 400 RS including service charges.After one week from this incident 200 RS again deducted from the d2h account. So i have called to Vidieocon d2h customer care they given complaint number[protected] and they told that with in 8 working hours we will refund the amount...
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