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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 24

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T
Tauqeer Ahmad 007
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wrong comment for package airtel dth

Address:New Delhi, Delhi, 110025

I have Airtel DTH connection but i was not use it few month. One day some call from airtel backhand team he says me recharge with 399 rs. for three month and give me a pack of channel. But after Three days many channel are blocked. Then i call to customer care he says those channel are not in your pack. I ask her why are i seen these channel in three days.
My dth id is [protected]
My mob no [protected]...
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N
Nilu1982
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release my mobile no.

Address:Andhery, Mumbai City, Maharashtra, 410206

Dear sir iam use my four no.in airtel mumbai inlast 2018 in porting rajasthan to mumbai convert and usess but my all no. Deactivate last one year in mumbai airtel circle but till date note relise airtel mumbai to my rajasthan operator i cross chek but till date note found rajasthan circle my all no. So pls imidiatly take action airtel mumbai and my all four no. Relise to my rajasthan circle i provide my no.
([protected]) ([protected])...
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Address:New Delhi, Delhi, 110024

I requested to port my no [protected] and sent to 1900, did the exercise several time due to being receiving message every time from 1901 the above mentioned.

I visited lajpat nagar store and spoke to the manager mr rahul, and confirmed to me that the phone is active from last 2 years and never did any changes or ever been changed.
He made to speak to one of your department who i suppose does the control of porting the...
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D
dhanankp
from Nagothana, Maharashtra
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non activation jio fibre connection at bangalore

Address:Madhavam 372 Canara Bank Layout, First Cross, Bengaluru 560097, 560097

I installed a jio fibre connection on Dec 28. 2019.

I was allotted service no.[protected].
fixed voice number allotted was[protected].

I paid the amount Rs 3501.82 on Dec 28.

The router is not receiving any signal and the technicians informed on Dec 28 they would set right the signal issue on 29th Dec.

Since nobody turned up I made repeated complaints to their call centre...
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B
BA police
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balance deducted forcefully

Address:Kolkata, West Bengal, 700032

My number is [protected]. i am a consumer of Vodafone they have deducted 35 rs from my phone balance giving reason as i have activated games portal service.they have deducted this earlier but the refunded now again they did the same.After calling customer care i gain requested to refund balance but they are not ready to do as they say they cannot refund the balance for the same twice and they refused to take my complain as they are saying...
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A
Abhilash kumar 8544
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telecom service

I have recharged a amount of rupees 1999 in my bsnl prepaid sim, on the site i have saw that this plan also gives sony liv subscription but i have not got such any subscription. I live in up east circle but my mobile number is of bihar. When i contacted costumer care they said that we don't have any update of your number so they gave me bsnl bihar circle helpline number but the number do not work. I am even not able to contact bsnl bihar...
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Address:Ramakrishnapur, Adilabad, Andhra Pradesh, 504301

Dear sir,
I have sun direct dth set top box. The signal also loss. I have contacted customer care executives. They said need to upgrade the dth box. So am ready to pay for new box. But they asked me to pay for technician charge also. Actually they need to serve free. Because am paying for new dth box also.

Please take a action against this.
Thank you....
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Address:560016

Dear team,

I am receiving otp messages from 17863 since dec'19 in my vodafone no. [protected].

These massages started from dec'19, at start i use to receive twice a day but now the frequency has increased. Getting otp massage every 15 mins.

Please help stop this massages before any fraud take place.

Please help me on priority.

Thanks & regards,

Mayank...
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H
Harshwardhansinh Solanki
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fup

Address:Reliance Jio Infocomm Ltd., RCP 14 (TC 23 ), Phase 4, B-Block , 3rd Floor, C 4 130 Twane-Belapur Road, Gansoli, Navi Mumbai 400701, Maharashtra, India, Mumbai City, Maharashtra, 383350

Dear sir,
Until recently there was no limit to which a person could download using an internet connection labeled as an unlimited plan or a ul plan, but recently trai has approved the isp's to put a cap on the usage o[censored]nlimited download users, this is called fair usage policy (Hence forth abbreviated as fup) on unlimited plans.

I believe the users are at a loss as only the heavy users are opting for the unlimited...
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S
SanketRao
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complaint against videocon dth

Address:Hyderabad, Telangana, 500047

I had raised a request for a remote on 30th december 2019 complaint number[protected] and was told it will be resolved by 31st december. The ticket was closed without intimating. Again had to call on 1st january 2020, complaintnumber[protected] and was again told it will be resolved by 2nd january 2020. And the same was repeated. Had called on 3rd january and was given assurance that i will be provided the remote by eod but even after multiple...
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G
govind.dce08
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unable to do first recharge

Address:600063

I changed my airtel circle from mumbai to chennai, but unable to do first recharge like 197, 297, 497, 647.
I am raising the complaint via airtel store as well customer care 25th dec 2019 to the till date 03 jan 2020, but they keep on close my complaint without any feedback from my end.

Airtel has stopped my incoming and outgoing services, due to that i lost my business, also i got penalty for my personal payments. br...
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Address:Pune, Maharashtra, 411048

Yesterday i recharged by d2h account with 776 rs its more than 10 hours, the videocon d2h service is not started, i am experiencing this second time in a weeks time.
All i can see is e18-4: sorry you have insufficient balance error on the screen

Customer id[protected].

Last week also i recharged with 300 rs & service was not available for 7 days, they deducted 200 rs for engineer visit though that visit...
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G
Gaurav3Sood
from Mumbai, Maharashtra
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plan change w/o confirmation

Address:Kalsian street no3 ,miller ganj ,ludhiana, Ludhiana, Punjab, 141003

Our dish tv vc no [protected]
Non stop plan taken on 24.01.18 for 3 years
Dish tv themself changed our plan on sep 2019 with high price w/o any confirmation
Now not giving us same plan
We want our plan should activate till 24.01.21
According to tria rules they cannot change plan w/o confirmation from coustomers
Pls let me know where else we can logged our complaint...
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Address:Ahmedabad, Gujarat, 382415

Dear Sir,

My vodafone no is [protected] (Prasannajit Sarkar ) my vodafone application not working Last 10 days i already complain 10 time but mu problem not solved i personal visit Vodafone store in Ahmedabad,
Address: Ground Floor shop No 1, Binani Complex Opp. Torrent Office, Naranpura, Ahmedabad, Gujarat 380013 but Vodafone Employee not solved My problem i already send mail below 3 different Mail id [protected]@techmahindra.combr...
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Address:874/13, Kurukshetra, Haryana, 136135

Respected Consumer Disputes Redressal Commission / National Consumer Disputes Redressal Commission,

This is to inform you that it has been more than 3 months since I have escalated my complaint to Tata Sky but TataSky has taken no steps to resolve my complaint, please take cognizance of this. Please see the email chain below about my complaint.

Thanks
Pankaj Malhotra

-----Original Message-----br...
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Address:Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, (CIN No: L32100GJ1996PLC030976) 5th Floor, Gaurav Tower, Malviya Nagar, Jaipur-302017, Rajasthan, India., Jaipur, Rajasthan, 303119

Dear Sir,

we have already paid one months advance payment for portability but Service provider is not generated UPC code and in reply Reason:- UPC cannot be generated for the reasons : 1 payment outstanding. please contact your service provider for further assistance.

Please support
Mobile no list is:- [protected], [protected], [protected], [protected] and more ten numbers....
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I
Irish Rowshon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no signal since 29/12/2019

Dear TRAI I am a consumer of videocon d2h for last few days vide consumer id no.[protected] but unfortunately Since 29/12/2019 my d2h is not getting signal.In this respect i made call in the help line centre but the issue is not resolved yet, rather they provide some wrong information like curfew is going on at my locality, in fact curfew was her in the year of 2015....
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Address:BUILDING 8 FLAT 505 SHANTHI PARK APARTMENTS 1278 MARENAHALLI ROAD JAYANAGAR 9TH BLOCK BANGALORE 560041, 560041

Hi sir,

I have 3 connections of mobile services from airtel bangalore city.
We had shifted to jayanagar 9th block in june 2018.
Since, then i have been having call drop and poor inconsistent network connectivity.
I have given several complaints, to airtel at this local customer care on 26th main road jayanagar 9th block - near raggiguda arch.
As well as online. There is no improvement of the services,...
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Address:Ambhethan chouk chakan, Ratnagiri, Maharashtra, 410501

I have issue last two week about internet slow issue i have complained against these airtel but their is clarified airtel iam daily contact to airtel but no help my mobile no is [protected] airtel service in maharashtra. I have tried last two week continues in airtel but their is no solution for that. These is told mi only told your adress is probleam is indoor or outdoor daily same question but no satisfaction and no problem slove. I have...
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Address:Chennai, Tamil Nadu

I am randomly receiving otp messages from the number '17863'.

I suddenly received the sms, it was only for a couple of times but as i checked online many others most of whom were vodafone customers have been facing the same issue, where they have received the otp from the same number on annoyingly numerous occasions on daily basis.

My vodafone number was in a basic feature phone, i recently have put it in a outdated...
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