TRAI Complaints & Reviews

Dear trai,

I am a videocon d2h user (subscriber) with customer id 64126372. Since from last 3 months, I am facing many issues regarding services of videocon d2h, which includes frequent unfair balance deductions, no service provided for set top box failure issue and I called the customer care multiple times, given a complaint and without providing service they were closing the request. It was happening for almost 1 month period,...

Abn and tv5 channels are not being telecasted by our cable operator (Gampalagudem (V), krishna (Dt), andhrapradesh). The cable operator is asking to do a 10 rupees add on to view abn channel. But there is no amount displaying after the name of the channel. The recent ban came on the inside orders of ap government to ban to all the cable operators of the state....

Sir my name ram krishna goswami. There is a vodafone connection with my sister's name. I have recharged on this number ([protected]) on 3 dec, 2019 at 12:40 with 399 rs from my vodafone app. Where it was showing that i will receive 84 days validity, 1.5 gb data per day and unlimited calls but i received only 28 days validity. As i complained at the same time for the same issue and they said that as plan were changed on 3rd dec but as it was...

My vodafone no. Is [protected]. I have requested to port my number from vodafone to bsnl. I got porting code which i have already given to bsnl. I have given the code on 21st december 2019. But vodafone is not co-operating with me. They are taking time and the time period is getting lapse every time. Please look into the matter so that i can port my number from vodafone to bsnl as soon as possible....

I had already complained almost 100 times for still picture, but everytime i suffered for a day and technicians never solved due to lack of knowledge. I also suggested them to change the set top box or repair, but they said to me everytime they can't do it alike. I have faced so much inconvinience, i am disappointed by the service they provide. They came along for resolvence after 5-6 hours of complaint registration.. Very very poor service.....

Tata sky maintaining incorrect records about my address.

Sending the person for reinstallation, after paying the charges, not changing my new address.

Asked pay it again and again.

My name was mentioned in their records incorrectly. Creating new id and removing the amount given for the flexi plan for one year recharge.

There is no proper response from tata sky.

I am...

Hi,

My name is krishna chaitanya anne and my videocon d2h account id is[protected]. I have recharged my account after a one month gap and found out earlier signal issue was still continuing. I have called customer care and raised complaint on 11th dec 2019. The service engineer visited on 14th dec 2019 and told receiver is the problem and replaced it by charging me 925rs. The next day morning after starting tv the signal issue...

I am a subscriber of asianet digital dth in thrissur (Kerala).
My monthly subscription (Customer id - ha[protected] was collected on 13 dec 19. I needed to add some more channels to my already existing pack, i called the thrissur office & requested for the same. Even after a week time they are saying that the subscription collected by the agent is not deposited at their office, hence the channel cannot be added.
Even after paying...

I am mohit bhardwaj. I belongs to vpo dattaur, tehsil sampla, rohtak, haryana. We (All mobile phone users) are facing a very poor network coverage in our locality and its occuring since last 8-9 months. I basically use reliance jio and i tried to file a complaint for the same to jio but they are not filing my complaint by saying that there is weak network coverage in your area and we are working on it, it may take upto 120-180 days. And today...

R Sir/Madam
This the complaint against Mobile tower installation in residency area. All neighbour are saying to owner please don't install tower.But they are not agree person is saying he is taking the permission from TMC. Tower installation work is near about narrow lane, and near *BALWADI* which is harmful for all the neighbours & CHILDRENS.
Request you to take the action at your end or cancel the permission for mobile tower...

Sir,
I am manish
My phone is raidme is volte phone
My airtel number is [protected].
I recharge my mobile prepade.
But i can't find better service. I have problems to uese internet.
Speed is very very slow.
I completed many time to the operater, he promised that he solved problems. But he can't solve my problem.
I request many times to costumer care and his other officer. But they can't...

Dear sir
I am subscribee of airtel dth, my customer id is [protected], i have taken udp plan of airtel dth in rs.1349/- on 3 aug 2019, till 6th every thing is good going.. On 6th dec2019, airtel dth changed my monthly package without my concent and without any information instead udp they change 153/- and deducted unfair amount... I have approched company multiple but there is no any resolution... Asking to pay again for the same pack......

I have raised complaints for the last four days[protected],[protected],
[protected] and[protected],[protected] for no channels showing up, it is mdu connection.
Technicians call (For eg [protected]) but they dont come home and attend the complaint.
Few complaints have been closed as issue resolved without actual resolution.
I got the sms with link for feedback.
Everytime, customer care team this is escalated...

Excess international roaming bill for past 8 months. I have called every month to deactivate the international roaming plan. From may to august and action was taken from their behalf. Not even an sms acknowledging the issue, despite of me calling every month to deactivate the international roaming plan. When i called in september again regarding the same issue, i was told no previous complaints have been registered. I received an sms in september...

Dear sir / madam,

I would like to inform you that i live in jyoti park gurgaon house num-10 / 28 and there is a tower situated on our neighbors terrace which is very harmful and dangerous because all the machines are open and wires are open.

Also whenever we go to the terrace we cannot stay there more than 10 minutes because of that noise and radiations, my parents are diabetic patients and they are suffering...

Dear Sir,
I am using Airtel Sim for past 10+ years, By summitting all the necessary proofs .I have bought the SIM. From Yesterday (12/10/2019) the sim is deactivated it is not working . While enquiring in Airtel Store they told my date of birth was missing, I have provided a valid proof (Aadhar) which contains all the details.

It was the mistake from the service provider they didn't update my details properly in Airtel...

My first base plan expiry date was 2nd Dec19 so i was able to add add-on channels without spending much price like Base existing base plan with expiry date up to 31st dec19. but my base plan was auto renewed automatically with my wallet balance and it is expiring 2nd dec19.problem is tomorrow onwards that add-on channels will not continue they informed by customer care.
So my recharge amount done on 1st dec2019 for add-on channels...

My Tata sky subscriber ID [protected] and monthly recharge amount was Rs. 316/- regularly. But on 4th December 2019 they informed me through TV to pay Rs.674/-as monthly charge.
stopped TV channels from that day onwards.
On 5th Dec., 2019 I asked them explanation through phone,
Tatasky Chennai office replied that "you have required us clear audio service and some other plane which I can't understand".
I replied...

Hi..

I have kotak credit card... Very bad customer care service. They are not treating the customer properly. Asking rubbish questions.. Customer phone numbers are given to executives.. No confidentiality..
Executives text in wats app... I dont know is this the way reaching out to customers.
Getting irritated of this calls. They decrease the limit of credit card continuously and putting charges as overlimit....

Sar main 2149 rupaye ka recharge karvaya tha airtel dth mein jismein se a 1349 ka udp package liya 12 manth ka jismein se baki baje balance unhone kat liye refund mangne per vah log bolate hain network capacity fees karti hai pahle bolate ham itna mahanga recharge nahin karvate ab hamara account minus mein ho gaya hai ab vah bolate hain 100 ka recharge aur karvao tab tv chalega hamari complaint airtel dth mein koi sun nahin raha hai kripya...