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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 33

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S
Sanjeev_khaj
from Delhi, Delhi
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illegal charges deducted

Address:Ward no 16, Shiva nagar kathua, 184101

Hi,
This complain is abouth my Tata Sky DTH Subscriber I'd : [protected]

I had called Tata sky on 15th August as my DTH was not working after 3 visits they told me my my set top box is faulty .

They fix the problem finally on 2nd September. They charged me 150 +350 as visiting charges and 350 for set top box,
they took 5 days to change the box saying box is not available and even after changing...
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N
Nk84
from Noida, Uttar Pradesh
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tata sky has cheated customers

Address:SOUTH DELHI, 110017

Tata sky has cheated customers to make out from the new trai rule. Earlier there was 1 charge of the channels packs and extra tv was costed arnd 200 per tv. Out total expenses was arnd 900/- for 3 tvs. Now what they have done is that they are charging the pack per tv. So if pack was of rs. 500 than i have to pay rs. 1500 + 153 for each tv. This is just a cheating they have done and promoting seperate channels for seperate tv. The amount has...
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Address:530017

Vc# [protected] act cable tv, visakhapatnam

Two free telugu tv news channels abn & tv5 disconnected from the package without any intimation to the customer,

Local operator says it was done due to pressure from state govt., but there is no any official ban from state govt. And public complaint against the channels
Content. Total ban against a registered news channel without any complaint to trai is...
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M
manishvishu
from Delhi, Delhi
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mnp from airtel to idea

Address:Flat No 1 A46 Gali No 12, Hindon Vihar Sector 49, Gautam Buddh Nagar, Uttar Pradesh, 201301

I requested mnp from. Airtel to idea on 20th sept 2019 my airtel sim had been disabled at 12 o clock night on 17th sept. After successfull teteverification ivr said my idea sim will be actived within 15 min. But my sim is still not activate in idea even after 12 hours. I raised complaint on idea customer care but i did not get any resolution. This is my registered number in various business and accounting furms.
I am suffering from...
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G
Gireesh Subramonian
from Paravur, Kerala
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asianet satellite communications - trivandrum - worst service

Address:Thiruvananthapuram, Kerala, 695008

Asianet satellite communications is misguiding / cheating the customers with their false offers, which are sent via sms. I am an active customer of asianet broadband and their digital services. I have received multiple smss on my mobile number / father's mobile number that asianet is introducing combo offers to their customers which include fibre internet connectivity and broadband (Free for unmentioned period). I have contacted the customer...
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Dear sir,

I am employee of bhushan power and steel ltd. And staying its township, sambalpur, odisha. Company managements have forced its every employee to take vediocon d2h plan. But as per my knowledge every individual has right to choose plan according to ability. Some wrong deal is present between vediocon and company management. Pls. Look into the matter....
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C
Chotu@11110
from Noida, Uttar Pradesh
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trai not resolving my cable problem

Address:GRAND GENTLE, Spark Plaza, Telibandha, Raipur Chhattisgarh, Raipur, Chhattisgarh, 0771

My name is girish sharma from raipur-chhattisgarh.
I am a cable dth user of, grand gentle entertainment ltd, raipur (Cg). I have started a star pack, sony pack and some channels that cost about rs. 100/- and base pack 130/- that includes 100 free channels. And my service provider is not providing my choose channels in 130 pack rather they provide their 100 free channels in which 60 channels is of no use for me. They belong to kannada,...
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G
gjjawahar
from Belur, Tamil Nadu
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caller tune refund

Address:1/131,Raja street,sadumugai,sathyamangalam,erode,tamilnadu, 638503

I’m using vodafone postpaid number [protected]. Using caller tune yearly pack rs.180. It’s experied date 15the sep 19. But i will deactivate at 15th sep morning at same time renewal charge taken it. Now i need refund but vodafone customer care say it doesn’t refund to me. I’m very disappointed and mentally affected on vodafone services. I need refund for valuable.
Thanks jawahar sg...
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N
Navin Chadha
from Raipur, Chhattisgarh
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dish tv strong complaint

Address:Indore, Madhya Pradesh, 453771

I have two connections of dish tv... One parent and one child connection... On 13th september 2019 i had lodged complaint that there was a spark in set up box of child connection... The next day mechanic called up and said that sd setup box is not available and this will take 3-4 days... I gain talked to a senior lady yesterday she said that today on 16.09.2019 the box will be replaced by 6pm. But again there was a call by mechanic who said...
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A
Anand Choksi
from Mumbai, Maharashtra
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i'm complaint against. gtpl broadband

Address:3536 shreenath jewellersh, 380001

I m tired tor that. Every day i complain that.
My brodband is not workin to gtpl.
I also mail to them abou this inconvineant.
Every day i call in costumer support number. But they are colse my complion wighout solve my probleems.
Today is 10th day wich i m not exces my net wich i pay for this.
I have a plan of 6 month.
And i not yse 40 days. Total...
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T
Trilok88
from Delhi, Delhi
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siti cable pathetic service

It's been 3 days after recharge of tv there is error 180 service not tuned. I called my cable operator after recharge and he said "badal ha wait for 6 hours and i waited and after that he said will not fix it as he don't have engineer. So i called siti cable and my complain number is 6115681. It's more than 24 hours and till now no resolution. I called many times to siti cable and every time they told me they fox it asap....
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J
from Mumbai, Maharashtra
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not provide of service

Address:MEMANPUR, 700139

My self somnath jana. My virtual card no is[protected] since august 20th 2019 i want to change my package through siti cable android app. I want delete some unwanted channel and replace others channels. Siti cable has down there all pages due to under maintenance. So that customer are not enable logged into siti cable official page but lco's and employees are logged into the site

Thinking you

Regards
br...
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G
Gyan Chand Muhnot
from Ratlam, Madhya Pradesh
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non usage of data

My name is gyan chand jain i have done a recharge of 599 on my idea no [protected] on 14 aug 2019 which provide 6gb data for 180 days... After recharge i got a 10 gb benefit.. So total data i have 16 gb data till december... And on 11 sep i got a message that my data is exhausted.. After that message i call customer care to find out they said that i have used my data so i want to know that how the data is exhausted.
The message which...
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P
Pradeepdahiya
from Chennai, Tamil Nadu
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discontinue vodafone number without any reason

Address:Firozpur, Punjab

Dear sir
I have use vodafone mobile number since april 2008 in rajasthan circle. Due to my service transfer in 2018 accordingly my vodafone number is transferred from rajasthan circle to punjab circle.

But on 3rd september 2019 my vodafone connection has discontinue by my service provider “vodafone” without any proper reason. When we talk to company official, they give reply that your number is discontinue as per...
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K
Kalpesh Nare
from Nagpur, Maharashtra
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unwanted charges by cable operator & not provide receipt of charge

Address:Virar, Thane, Maharashtra, 401305

Sir, my self kalpesh s nare, our cable operatore m/s disha cable who distributor of signet cable charge extra amount of package as service charges as well as not provide receipt for the same. I contact signet cable call centre, i knew about there is no any charge other charge than gst.

So, pls help me

Cable oper no. [protected]
Toll free[protected]...
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K
khdeshmukh83
from Mumbai, Maharashtra
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tata sky dth relocation installation not completed since since 28-july-2019

Address:400703

Tata Sky has not completed DTH relocation installation since 28-Jul-2019 after continuous followup with customer care. It has collected Rs. 300 + 300 = 600 in cash towards installation. Also subscription since 28-Jul-2019 has been debited from my Tata Sky account. Installation needs to be corrected or refund of Rs. 600 to be given to me. Also subscription amount needs to be refunded as no TV signal....
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P
Pravinsinhrathod
from Mumbai, Maharashtra
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videocon d2h refund

Sir i have a videocon d2h customer and i have a ritarn to my sat up box to he is changing to without my permission clinging to my canals and not answers to customer care videocon d2h and i have contact to 25 time to customer care bat no sour answer and no contract to any suppiryar offers and nodal offers of d2h website contec nambar and not to slow refund problems...
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A
AP_Zalariya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without solving problems complain close

Address:Luntavadar, Morbi, Gujarat, 363641

I am complaint on dish tv, book a technician, technician not visit and my complain close dishtv,
Dishtv sms number 57575 doesn’t call me back i have 2 times tried,
And customer care 2 times cut my call,
They don’t given satisfied reply me.

My request is, i am not used dishtv 4 days.
Dishtv give me back my money those four days.

My dth:-dishtv,
Registered name:-zalariya...
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J
from Hyderabad, Telangana
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many channels not activated as per plan

Address:30/136, Revrnue Quarters, Nandyal, Kurnool, Andhra Pradesh, 518501

Dear sir,
My dth consumer number is 61411087 and mobile number [protected]. I was using south india gold pack which expired on 05/09/2019.
I have renewed it but i am getting few channels only. I am not getting many cahannels like etv cinema, zee cinema, gemini life, etv life, bhakti tv, dd saptagiri, dd telangana and 7 to 8 news channels which i used to enjoy till 5th sept.
I called to customer care no [protected] several...
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P
Pallavi Bajaj Sharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

videocon not refunding amount

We had techinician visit on 22nd aug, 2019... For which they charged us 200 rs claiming that if you experience same issue again within a month... You will get free service... Again on 5th sep, 2019 we had same issue... For which they sent technician and again charged us 209rs... Now we are out of d2h balance... And they are not returning our amount... Or switching on our tv...
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