TRAI Complaints & Reviews

I have complain against videocon d2h. Videocon d2h service engineer was came at home and he received 200 Rs as service charge and after that day videocon d2h has cutting 200 Rs from main account balance... This is not fare. And I m complained 6 to 7 times in videocon but no one responded to me. They are not provide good service to customers.. I will request to you Please do any action against videocon d2h... Do needful. Thanks...

I don't like the trai rules.

I am facing because trai rules.

On 19-august-2019 i activated new sim card (Ported from airtel to idea)
I am unable to use idea internet and calls.
No network at all. Now i am thinking to change network
But the customer service people are saying you will not change
The network till 90 days

What kind of rules are this? I am going to loose...

I want information about all the mobile numbers linked on to my aadhaar number. Recently i wanted to use mobile portability service on my permanent mobile number which i am using since more than 7-8 years. The new service provider rejected the application saying too many mobile numbers (Around 8) are linked to my aadhaar card. This is something beyond my knowledge. So i request you to kindly provide me with the details, so that i can to the...

I have been a customer of videocon d2h for 7 years in a row, i got my set top box changed since then the problem had started but the company is not ready to rectify the problem nor refund my amount they hired local tech people they close the tickets without intimation and without resolving the problem with their own product they charging us service charges without intimation they close the tickets and say the technician closed the ticket...

Sir i have a videocon d2h connection this is my d2h i'd is[protected] i have service problem i was call d2h costemer care they send service boy and told give him rs 200 and recharge with that amount i was give rs 200 after i was recharge with rs 200 again on 12th august but they deduct my amount immidetly i call for care reason they told we will refund your amount in working 8 hours but they are refund my amount i was called so many times...

Dear trai,

I am a videocon d2h user with customer id[protected]. Since from last 19/08/2019, i am facing of issues regarding services of videocon d2h, which includes deactivation of paid channels which error shows e-16-4, my balancein account is rs.275.00

Fresh incident is regarding my recharge of rs. 300 for which i should get services for 30 days but they have deactivated my account in 3 days for no reason....

In my dish tv concession no:[protected] mobile no:[protected] i had a complaint dish tv customer service[protected] but customer service executive anyone didn't respond still as on date my problem was continue but how to solve my problem. Already paid 6 mouth recharge amount but service is not properly please tell me how solve my problem. If any change dth probability...

My name is sneha thakur and i am a resident of pune city. I have been receiving phone calls regarding trading from various companies from past roughly 3 months. I am not sure why and who has provided my number to the trading companies but this is really bothering and affecting me as i get calls at any time on any day - weekends also.
My concern is, if it is a dnd number then ideally this should be reflected in the calling registries...

Sir,
I m living in ahmedabad sabarmati.
In our area, operator is charging extra service charges for the packages.
And he is not providing proper details also.
Even he is taking 100rs reconnection charges which is not taken by anyone.
Due to that we have to pay more charges then earlier.
I vist to gtpl headoffice also and they are saying that they cant do anything it this. And they were not able to...

Sir, in my fhd tv the picture quality in sd channels is very poor. You are taking rs.153/- (Compulsory) which is very high for middle & lower class family. According to that clarity in sd channels in compared to hd channels is very very miserable. So i request you on behalf entire same kind of suffering customers kindly consider this matter seriously and take immediate step regarding this case to provide us hd class picture quality and also...

Resp sir/mam
I have already loged complaint about the complete slowdown of jio network in my residential area (Address : siddhi city, near radha krushna temple, badlapur east, mumbai 421503). I didn't get satisfactory ans from your executive.
The main issue is why this is happening now, up till now all was fine with jio but from 17th of august there is complete slowdown of jio network in this area. Kindly do needful as all...

I am using videocon d2h set top box. Today i have recharged for rs.250/- vide amazon pay ref no.[protected] dtd. 18.08.19, but they have still not started my set top box service. I am continuously trying to call on [protected], but since last 5 hours phone getting disconnected automatically. Also i have called on their toll free no. [protected], but same issue with this no. Too.

Whenever i called on their customercare...

I have opted for annual infinity HD plan last year, this year also renewed the same plan, (5781), now they are giving me only SD channels, now when I am asking for HD channels they are saying to cancel the current plan and opt for HD plan(7800), and what ever the refund, (may be 0 also), I need to pay the left over amount more than my recent package amount.. How come they can refund me any amount, I just recharged a day ago only... They should...

My customer id is [protected]. My cable connection is disconnected from last 24 hours and i am getting a message to recharge my tv but i am having rs 102.00 account balance as on 1st august i did a monthly recharge. Regarding this i called the airtel relationship center where i was told that they have received a request from our end for splitting of account. And i told them that i had not made any such request. So i was assured from there...

I recharged for star sports select 1hd and star sports select 2hd five days ago in which select 2hd still shows an error signal. Even after calling the asianet customer care number and following their instructions of resetting the set top box and the tv, i still wouldn't get the channel. Since i got no assistance after that, i called the customer care again and posted another complaint three days ago when i was guaranteed 24 hour service...

I am the user of airtel dth since march, last year. My airtel account number is [protected]. Whenever i approached to know about charges and packages offered by them, customer care executives always misled me and mis-behaved with me. They always suggested me the wrong channel packages and influenced me to buy that pack only where they can meet their targets and earn incentives..."there is no transparancy regarding charges..."

Today,...

Channel has been activated by videocon d2h as informed by customer care executive as free offer. Where as amount has been deducted without informing. Deactivation of same channel is not yet done by customer care. Customer care disconnected telephone call from customer and not attending phone call from customer. I also asked for the recording of the conversation for activation of the channel but not provided by the customer care executive...

Hi my registered mobile phone is [protected] customer id is 6998635 my name is shorab sharma. Videocon has addedd a rang manch channel to my account without my permission and when is asked them to remove it they said they have a lock in period so they cannot remove it. They can check my viewing history i have never even watched that channel i want this channel removed and even the money to be credited back to me.
I had made a complaint...

Hi team,
I choose approx. 60 channels and airtel dth charging me 464. I think its a more than earlier.
And in my city a local provider who give approx 300 channel only 170 and 1200 for installation charges with setup box and cables.
So why these is difference between. Local provider and and big brand like tata sky and airtel digital. These is totally wrong with customers and trai always posted a notification on any...

Sir/madam,

Airtel dth company is poor servicd provided, every month im facing same issue of error code b001, they are asking rs.150 on every engineer visit, my issue schedule as follow:
June 14
July 02
Aug 13
Now issue error code :b001 is same. Why should i pay for them, and now i asked for disconnect refund my money they are not doing so.
Is this kind of good businesses/ some kind fraud...