TRAI Complaints & Reviews

I faced the issue of Vodafone network and its internet service from last few months .Whenever I calling someone every time call drops happened .moreover I got no service issue in many areas due to this no service network status I was unable to call or message to anyone or neither they contact me .coming to the internet service - I was not even got 4G speed as they suggest .Did not even get emails from the other side as well . I complaint...

I used airlink broadband service last 5-6 years. On 9th october broadband speed issue, i complaint every day on airlink official whatsapp number.in this conversation every day reply that "complain already register, solve as soon as possible". But still today on 24th october not solved. I have 20 mpbs plan and today speed 2 mpbs. So please guide me. My user id. "dbmodi". My register mobile no. "[protected]"....

I had booked a new connection on your website on 17th oct, with work order id 6819893. Till date it has not been installed as the registered mobile number is not correct. I have called daily since then on numerous times to change the rtn and also send emails, the customer care executives either hang up or tell me that they have changed the rtn but they actually do not do it. I have call recordings of all the conversations i had with the agents...

In malayalam channels, many channels are spending long time (Many times even more than 10 minutes at a time) for advertisement. If you check the telecast of top singer programme in flowers channel you can find the time consuming for advertising.

Please note that all are paying channel fees for viewing the programme.in addition, while one programme is forecasting on one side of the throughout the programme u can see the advertisement.br...

I am recharge on 21.10.19 on tata sky dth ts. 344. But tata sky company my next recharge show on 19.11.19. Issue with that my next recharge 20.11.19 but company show recharge 19.11.19. Company one day down my recharge. Company unnecessary tension for customer
I am request to you solved my problem. Please my complaint slow tata sky company every month one day down. Thanks...

I am using airtel no [protected] and unable to send port message. Logged complaint 1 month back with airtel and they are unable to resolve the issue and they are not responding to emails even after escalating to ombudsman and nodal officer. Ombudsman and nodal officers of airtel never bothered about escalat and they will never reply to customers. Please look into this case.

Thanks
Swathi...

Dear team,

I am receiving otp messages from 17863 since aug'19 in my vodafone no. [protected].

These massages started from aug'19, at start i use to receive twice a day but now the frequency has increased. Getting otp massage every 15 mins.

Please help stop this massages before any fraud take place.

Please help me on priority.

Thanks & regards,

Mahendra...

I raised complaint on vediocon d2h 11 October, they replace my d2h box and charged almost 450rs(250rs d2h and 200rs engineering visit) they are not giving bill for replacement. After 1week d2h box not working properly. I raised complaint in customer care. She called only warranty for d2h box but you have to pay 200rs engineering visit... But some time customer care(she) told like no need to pay amount. After engineering visit vediocon d2h...

I am facing a problem. On all channels of d2h a advertisement cover bottom part of pictures and news. I have called costumer service but they did not help me. It is an technical problem of vodeocon d2h but they asked me to pay for this. It is not a hardware problem. Videocon company had started it itself. I am not able to read news or match score and not able to see bottom part of screen.
So you are requested to solve this matter....

I wish to bring your kind attention regarding Tatasky's tariff for DTH consumers like us. They are charging Rs.153/- additionally after paying the sufficient amount for the channels we view. I was told that TRAI has enforced the DTH consumers to pay this Network Charges (Rs.153/-) every month in addition to the regular tariff. Please let me know whether this is true. If it is true, please let me know why you are enforcing us to pay this amount...

Dth/ cable services of digiana are undergoing at khategaon, dist. Dewas, m. P. I applied for cable connection but the service provider is only giving services of star channels which includes only 5 channels of it, and charging more than rs. 350, which must come around rs. 200.
We are unable to avail the services at tehsil place because they are showcasing their monopoly in the region.
When we tried to recall him the trai regulations,...

I am n chandra sekhar with airtel mobile no. [protected] and dnd registration no. A[protected]. I have been receiving unwanted promotional calls inspire of registering with dnd. I have sent multiple mails to airtel dnd registry. But there is no response nor action on the tele callers. Now the unwanted calls are increasing every day disturbing my personal and professional life. Please do the needful and take appropriate action on airtel....

Hi,

I am writing this email to bring to your notice the malpractices followed by airtel. I have been billed international roaming pack on my airtel number [protected] for an amount of rs. 3999 + applicable taxes in my october 2019 bill however i have not traveled international in this time period. I have been calling airtel customer care for the last 10 days however my complaint is being noted and closed without the charges...

Of late we are observing that many channels are being deactivated or useless channels are being activated or all my selected channels are changed witout any request and without our request. When we are contacting they are informing that it has been done by back end team. When are seeking further information they are not providing any information and behaving rudely. On 16.10.2019 star sports 1 channel was deactivated without our request or...

Dear sir, i am a regular customer of airtel dth, i am facing problem in viewing some particular channels without any error code, rest of the channels are working fine. However promlematic channels are in my subscription. When i call to airtel dth customer care they never check at their level and always force for their executive visit, against that they charge fees of rs 150. When problem is from their side, why customer need to pay for small...

Sir
In our country there is life time validity in calls for all sim cards. And also they provide 30 paise for minutes. But now there is no offers are available mobile companies are looting the pockets of custers. Mainly airtel telecom company. They need a 65 or other pack offer to done first then after we can use our main account for voice call. If we didnt activate any offer they need 1.50 rupees for 1 minute.
This is unfair...

Hello
My name is suresh and last 7 years i have d2h connection from videocon and every year before depavali the seta box not working if complaint they will be sending engineering personal and charge last two years i had same problem shouted then the problem was solved by restarting the system. Today also same can you team take action against to the videocon d2h....

As acc siti cable is asking people to reacharge a minimum amount of rs220. But i dont want so much channel till today i recharged less than 200 but today they told that rules have changed they asked me to do minimum recharge of 220. That is the the breaking of trai rules in my concern. So i request you to take nessesative action against it. It is a case from dergaon, golaghat, assam....

1) every month i do get *no signal* issue on my videocon d2h connection. Every time i've to pay rs.200 to engineer to fix the issue. Besides this there are days which are lost due to this issue.

2) when i asked videocon d2h to shut down my account, they simply denied, saying that there's no such procedure to shut down the services. This is completely not acceptable, if we can start something then there should be a way to stop...

Dear trai,

I am a videocon d2h user with customer id[protected]. Since from last 4-5 years, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 3999 on dated 8-dec-2018, for which i should get services for 365 days but they have disconnected my services on 13-oct-2019 without...