TRAI Complaints & Reviews

Hi Sir,
I received the call today, I got calls from different numbers like [protected], [protected] and latest by today (12.08.2019 at around 4.30 p.m.) from a lady, she told me congrats as per your good payment history we are the service provider linked with visa card provide you VIP Money Saving gold Card as you are our VIP customer.
some offer with this card like: up to 30% discount + promo code+ UCB watch + holidays trip+...

I complained so many times to jio customer care about the internet speed. But they always says your complaint will be solve as soon as possible. I facing this problem last 7-8 months but no solutions. They says so many customers are connected/linked with that tower but same situation is in working days and as well as in holidays. So that i think they are not interested in service. There interest is only in sales....

Dear sir/madam,

My dish tv using set box no is [protected] this set box is automatically reset fault. So i asked customer care and change the set box for month of jun-19.
Didn’t know i recharge my old set box no. [protected].
Order placed: 5 august 2019
Amazon.in order number:[protected]
Order total: 268.00
Payer mobile number: [protected]
Registered mobile/viewing card...

Hi sir,

I got message regarding to port to vodafone from airtel at very cheaper plan offered i. E 199/-. For which their team visited to take my proof & also took 100/- rs saying it will be adjusted in first month bill. When i joined vodafone community i found there is no such plan of 199/- & that commitment provided on call is fake when i complaint to vodafone customer care they too didn't listen to me & they imposed me a...

My cable tv operator world vision, 24, kailash hills, new delhi was giving service for last approximately twenty years through siticable, suddenly he changed to fastway transmission pvt ltd. Now two months have passed since he changed but the modem is unable to give dd national channel properly in areas of new delhi like c block, east of kailash and greater kailash-ii. The operator is not changing the modem and the transmission provider fastway...

I have purchased d2h connection rs 6200 from premi electronics on dated 15/10/18. The company has promised free one year in this amount for all channels, but now he is saying the rules has been changed behalf of company. We have not provide one year free channel. My connection brake today company side. Today discussed with mr. Lovepreet d2h executive he is not cleared my issue and not refund my amount....

I am consumer of videocon d2h my id[protected]and facing a problem of their fraud
I am paying 385 for that channel which i didn't even purchased but when i ask the brand about the info about my purchase of that channel they told some times it happens in their system and i have again asked about my picked actual amount of the channels and my actual cost is rs.320 so from 3-4 months they were unusually charging me 385 without my permission...

My father recieved a call from idea. Though he was not in any need but he was convinced and given an additional idea number under the nirvana scheem, at zero monthly charge. He was promised that he would only be charged at this number as per the actual usage.
To his surprise he was charged extra 400 per month for this number and when he called to discontinue the number it was not done. He went to near by idea center for it but no result....

I have been calling videocon from 07/08/2019 regarding my set top box problem till now problem not resolved and they say your complaint is closed by not solving the problem i have raised my complaint 3 times and couple of months back also the same issue raised and i my self solved the problem by finding the service person on my own. Customer id:23160246....

I am using jio since long. I applied for migration to postpaid service from prepaid service on 27th june 2019 on your website. I received a message from jio on the same day that "your jioexpress request will be serviced by anand bharti (Mob - [protected])...." i got call from that person from mentioned mobile number on 28th regarding kyc collection. I asked him to come on 29th, on 29th around at 11 am, i handover my kyc alongwith my photo...

Dear trai
I am mushtaq shaikh i am user of videocond2h my customer id[protected] i am not able to see tv channels from 2nd of august 2019 i compliant about this to customer care on 3rd of august 2019 the told me your problem will be solve within 24hrs but no body visited at my home, since 3rd of august 2019 i am daily calling to videocon d2h customer care i am getting same answer daily "problem will resolve within 24hrs". From last...

Hi,

This is praneeth chandra, my tata sky consumer id: [protected].
Date of incident: 06 aug 2019.

I have a multi tv connection, taken new hd (As second connection) setup box in dec 2019. This new setup box is under warranty. As the remote is not working properly, raised a complaint for the same. The technician had visited and conformed that, there is a problem in remote. Hence i raised the replacement...

Dear sir/madam,
I have wrongly recharged in videocon d2h introductory value combo offer [protected]@177 morning, after that only i came to know that it is not our regional language tamil channels in the particular pack, request you to kindly remove this pack from my customer i’d[protected] and add tamil regional channels pack for this above rs.177 and even extra of money i will pay pls do the needful....

I have been trying to change my tata sky pack for the last 30 days but unable to do so. Tried everything including asking help from their representatitives over toll free numbers but nothing happens. Paying everyday @100/- for the pack which i don 't require. This is nothing but sheer harrassment and simple loot from general public. Everytime i get a message that your request is under process but nothing happens. Doing it everyday for the...

I am customer of airtel dth
I purchase 12 month pack from airtel dth in rupees 1499 only
But airtel cheated me airtel has changed my pack after 10 month of recharge
Airtel is only providing free chenals which every one can get free off cost
Costumer care replayed me that brodcaster stoped my service
Airtel dth is big fraud, this company is not for trust this company make
Fake promises....

Dear sir/madam,
Customer id "[protected]
I had taken video-con d2h platinum combo pack which included movies music and sports etc channels after recharge all of a sudden music channels stopped broadcasting all other channels are functioning fine when complaint to customer service they are asking me to pay more for engineer visit which i refuse as problem is from their side...

I have raised a reinstallation request on 1st august. It has been closed by the dishtv executive without my request, so i would need to raise same request again on 5th august 2019. And the same request is pending till date. Customer care guys are not taking action and talking very rudly and technician is not taking my call. Technician need premium charges for the new wire that is why he is not coming. My registered mobile number is [protected]br...

I herby inform that i applied for a new connection of jio gigafiber on 11/03/19 and deposited rs 4500/- with supporting documents to jio sales representative. Due to some documentation issue the connection was not sanctioned to me.

My jio account particulars are as follows:
Customer id: [protected].
Registered mobile number: [protected]

Connection order number: no000090qg8m

Address:...

The cable operator has recently changed the service provider from 'manthan' to 'gtpl' and charged me rs.200/- for connection of the new set top box. Can he charge me like this since the change was done by him on his own. Also, i am a subscriber for the basic pack only (Rs.130/- + gst) but he is forcing me to subscribe for some pay channels and threatens me of disconnection if i don't take them as he will not get rs.20/- as service charge...

We have being allocated the jio giga fibre connection order number no0000axirwf by jio digital life on 1st july 2019.

The installation team is being followed up rigorously for connection. We have sent emails even to appellate, made several calls at customer care and even the team members who collected the payment, but no response at all.

There is no response at all. We are very sad with the service being offered...