TRAI Complaints & Reviews

My customer id[protected], i have single connections, i have this connection since 4-5 years. i am very fed-up this service because i am facing setupbox issue as well i am not able to see subscribed channels, so i call to customer care but no one provide proper solution. Every person saying plz wait so why i am waiting many time.I have been calling the customer care number for the last 4 days, every time they register a new complaint no without...

I have had a telecom with more than 10 different people from the customer care team of vodafone but my issue of wrong levy of late payment charges has not been reversed till date. It seems that the customer care team have just not addressed / resolved my concern. I have had a billing issue too, but no one bothers from the customer care team to resolve my issue. Hence i thought to write to you & address my concern. Why is it that the customer...

Vc number [protected]
Registered number [protected]

I recharged my dishtv 462 and 100 and switch off date 06/09/2019 after some months i got a call from dishtv cousmer care by giving an free offer of 1 month hd channels pack for free then i accepted but they are charging for that and while i call to customer care they are not proving correct reason and they say call back arraged to you from senior officer but senior officer...

Sir i want to select individual channel of my choice but tatasky force me to take package system. I am not interested on their package always refuse my request they are not obey trai rule. They don't provide indivisual channel without package system. Therefore u take necessary actions against tatasky in no time. Bharati saha mob[protected] subscribe id [protected]...

My dth customer id is 33230410. I have an issue that videocon d2h deducted an amount of 735 to 740 approx against the connection i had requested.in-fact, we had paid by cash to their engineer.

Now since 10 days i am complaining the same and they after every 24 hrs replied to register complaint again and again. Finally they had intimated on 31st of july that the reversal will be made in 24 hrs. But no amount received in account...

Dear sir,
I lodged a complaint with dish tv company for non-functioning dish tv antenna/receptor on 20th july, 2019 in respect of my dish set top box no [protected] but till a lapse of 12 days the problem has not been resolved despite reapeated request who only give me sugarplated assurances to resolve the problem. Kindly take punitive action against the above named company as exemplary case.
Yours faithfully,
Ivan jyrwa....

I believe the new trai policy for dth service providers was notified to benefit the consumers such that they could select channels according to their preference and leave out the ones they would not like to view. The customer would thereby saved from payment for unwanted channels.
I am a tata sky subscriber for a number of years and had been subscribing their premium package where all channels both normal and hd were available on all...

I have an tata sky DTH connection last 10 year but now are days service of tata sky is very poor. problem is that i have recharged whole year subscription in may 2019 but i dont want to continue the service but tata sky customer care told me that there is no provison of refund. i have to tolrate this bed service whole year. i dont want to continue. plz help
when i chat with them they didnt reply and disconnect with me....

Date - since feb 2019
Hathway card no:[protected]

I have been struggling with my cable tv operator, 3 star (Hathway) as the tv reception is very bad. We have hd set top box installed, however for 2 months since feb 2019, hd channels have not been available for viewing as they are either under maintenance or they are facing some other challenge.

We switched to non hd channel subscription due to the above...

In march i raised a complaint via email to jio reporting that there is no coverage at my residence. After initial evasion, i received a reply that jio will need 120 to 180 days to fix the problem.
In july i reminded jio as i was paying without able to make or receive calls from my residence. I am a senior citizen and the phone is primarily for use at my residence. Again i got the usual evasive replies and denial that there is a problem...

I am senior citizen from kerala and, i am using videocon d2h connection (Customer id[protected]. My d2h remote is not working, since it is an rf remote i am unable to operate it with other remote. Even after so many calls no body came to attend my complaint. They are always keep on extending time to give service and giving excuses. Please help me to find a solution to solve this issue...

Dear sir/madam myself ks rathour and my mob no. [protected]. I switched vodafone to airtel chennai but since 1st day my outgoing calls are blocked. If i am inserting other operators idea vodafone its working but airtel not working. Already i had complained to airtel but they not accepting their role in this matter. I visited my handset service center thery showed me other operator working well in same handset n they advised me discuss with...

Hi... My id is[protected]Sunny ji) maine apna recharge last 1 december 2018 ko karwya tha jo one year plain tha 5600rs company says all chennels are provided normal and hd.. After one month channel are closed. I have one year plain why r u stoped my channel i active the stoped channel. Shop keeper say ki apko jin per active likha hai wo channel active nhi krne other wise you pay extra amount i not active actice cjhannels... Us time hum rented...

I am deepak kokare, residential in simla nagar, nepean sea road, malbarhill mumbai 06.

In my family, we have 8 connection, in that 4 of them pre paid. I hope i am a
Valuable customer for your company. But i am not getting the benefit.

I have network problem, in my residence (Overall area). Means my call is disconnected sometimes, network down - (No network signal, sim registration failed) and in another...

Sir, i’m from umred dist. Nagpur, maharashtra-441203 i’m owner of building, i want to remove idea (Atc) tower from my building because the life of builder above 25 years and the structural effects are generated on my building cracks also found on the slab water seepage (Leak) problem started from last 8 year it’s dangerous for us so please give the quick action on it for more details plz call on this no - [protected]...

Ref no.
1) subscribe id:- tatasky-[protected] (Name-rampravesh verma)
2) customer care complain no. 1l1lki03

Dear sir,
With above reference, i beg to say that my setup box is not working since 26/07/2019. Regarding this i complained to the customer care dated 27/07/2019 at 3:30 pm
And they provide within 24 hr we solve your problem. But still not resolve the problem, i called to customer again care...

Dear sir my cust id is 23695284. Videocon d2h activated star bharat on 27july and charged rs 12 without my knowledge and permission and today i received msg...
Enjoy star bharat ch#107 free till next recharge, thereafter it will be chargeable @ 50% less i. E. Rs.5+gst for first 2 months & rs.10+gst/mnth thereafter. T&c

I called cust care and asked for the same he told me its activated automatically from their side but...

Videocon d2h cant provide cnannel value pack like viacom 18 provide colors wala gujarat value hd pack and also canot provide zee hd value pack i call to customer care and talk with service educative and he told me he have not avalabel to pack and told me chose one by one as per trai rules and regulation videocon d2h cant provide channel pack and cheat with customer...

Sir,
As per tri guideline we as a customer should get the right to choose channels and packages as per our wish. As tar as my knowledge the minimum ncf for 100 free to air channels should be 130 plus applicable taxes. Dish tv does not give us this facility and instead they are giving us minimum of their packages rs140/- plus taxes. Please take necessary action to make it sure they do follow the rules set by trai...

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I have received a sms from airtel dth on 13th july stating that my monthly rental is 435 and again on 22nd july i received one more sms stating that my monthly rental is 750/-

How could this be increased without my knowledge. If i have accepted any conditions over call or sms please ask them send me the copy of the same. I there is no record for this ask them to make the monthly rental free for...