TRAI Complaints & Reviews

Dear trai,

I am a dish tv (Formerly videocon d2h) user with customer id[protected]. Since from last 1 & 1/2 month, i am facing no. Of issues regarding services of videocon d2h, which includes non supply of remote (After lodging complaint no response to resolve the complaint). Finally we purchased the remote from out side. After a long time they came back for supply of remote.

Fresh incident is after my recharge...

Whenever i try calling from my jio number to airtel number (My mothers) there are frequent cross connections i keep hearing other people talking.
Its very annoying and moreover i thought the issue was going to get over soon but its been 6 long months that whenever i try calling my mother the call first connects to some 3rd party without me ever hearing any actual ringing and eventually after trying for at least 5 to 6 times the call...

Dear team,
I am cable subscriber from den cable and lives in ghatkopar laxminagar mumbai 400075. I have asked my cable operator to provide a certain list of channels based on the recent order from trai. However, my operator has denied to provide the subscription to the list of channels as he mentioned he can only provide the package (Pre-defined list of channel in package) given by den cable only. This is totally against the rules...

Respected team,

This is to inform you that i a using dish tv dth connection ([protected]) we are not getting good services from the service provider, we are unable to view 4 channels (Sony sab hd, star gold hd, star gold star bharat, sony pal) since last 5 months & we have loge many complaints for the same but still the problem is yet to be resolved always they asking for money as technician visiting charge & i have...

D2h is the worst service provider i have ever seen. On 12th may i recharge my pack of rs 300 after some days box shows no signal so i contact the customer care they were asked for 200 rs as engineer charge. Many time this things happen to me. Before engineer come there is a balance of rs 215 so they deducted 200 rs from the balance on that day the box started but with zero balance.in next recharge, i have asked them is there any balance?...

I am use tata sky hd and the set top box is not working. I raised the complaint with customer care and they technician will visit home for inspection is set top box and if it not working then he will replace it.
Cost of replacing set top box is rs. 400 and inspection and installation charges is rs. 150.
Since the set top box is not working, i told them there is no need to do any inspection, i will come to tata sky office to...

I have got idea prepaid connection. Last night suddenly my sim was not working, when i went to idea galery, they told your sim is damaged, you have to replace it, but it was working properly by 11.30. How it will get damaged after 12 midnight. When i was in idea galary, lot of idea customers are comming with same complaint. They charged me 75 rs. And had given new sim....

On my vodafone numbers [protected] and [protected] network is not working so that i am not able to call or use my internet where as i have sufficient balance in my account. The main reason is i had complained regarding this issue many times but still there is no response from the company side. Every time they say that our engineer will look after your problem but there is no response from them. So please solve my problem....

On thu 11 jul, 2019, 21:48 shikha gupta, wrote:
My jio number is [protected]. From last 2 weeks network is not available in my area. I registered a complaint many times for the same on the customer care service but no action was taken for it. If this problem would not be solved in a day, then i would complaint in trai.
The above mentioned complaint which i had registered in jio customer care twice and also l had called them...

Reliance jio - e-sim not activated in spite of repeated requests, advance payment and follow up

From: sandip compresssor house [mailto:sandip. [protected]@gmail.com]
Sent: 19 july 2019 13:33
To: 'or apple'; 'enterprisecare'; 'anurag. [protected]@ril.com'; 'vinod. [protected]@ril.com'
Cc: '[protected]@trai.gov.in'; 'appellate. [protected]@jio.com'; 'compressor house'; 'jio. [protected]@outlook.com'
Subject: re: e-sim not activated...

नमस्कार महोदय
मै ओम प्रकाश अंबाला से
मोबाइल [protected]
मैंने इंडिपेनडेंट टीवी लगाया था 23 दिसम्बर 2018 को जिसमे मुझे एक साल की वैधता मिली थी, ओर ये भी बताया गया था कि हम सारे...

I had a bsn tv connection. I had taken the connection on 7th of july. My tv is not showing any channel from 14 july. Therefore i called the bsn cable tv operator to fix this problem but he always keeps on saying that he is coming but never came.
And also he had taken money for all the channels
Now i want my money back because of the unprofessional attitude of the cable operator
Plz help...

Sir/mam
I put request to airtel dth for relocation of my airtel dish [protected] vide req id 91594496 on 13 jul 19. They advertise for relocation within 6 working hours. I got call from mech mob no.[protected] at 14.45 on 15 Apr for confirmation. He told that he is coming soon. After long wait I called him back at 18.16 hrs and asked, he told that he is cmng within 30 mins. Again i called him at 2007 hrs twice but no reply from his number....

Hi,

My d2h connection is not getting any signal and raised a complaint with videocon d2h. Till date no engineer has come to resolve the issue. I would like to disconnect my connection and move to another d2h and want my refund balance amount back.in this regard, videocon d2h has informed that disconnection can happen but no refund.
I want my refund as we do not need such third class service providers....

After several complaint to Dish tv Customer care for signal lost, Dish tv does not not respond for sending the technician to attend complain. I was complained first time on 26.06.19 which is automatically closed by Dish tv without any attention on 04.07.19 from their side & again complained on 11.07.19 Reference number[protected] but no one has come till now....

I am a videocon d2h user with customer id [[protected]]. I am facing n no. Of issues regarding services of videocon d2h, which includes recharge done in wrong customer id in two different months.
Fresh incident is regarding my recharge of rs. 300 which i was done in wrong customer id on 11 july 19. Regarding this issue i mail to [protected]@dishd2h.com with complete details of payment & date. I was tacking continuous follow-up by...

There are 25 emails written by me to airtel and till date the issue stands unresolved.

I can share all the emails separately since the file size is bigger hence not shared over here.

I got a call from aishwarya on friday afternoon when she bridged some executive/manager from airtel named gautam ojha, now; a new story evolves by gautam. He said that i am a liar and i have lied to everyone. He says that the engineer...

I have videocon d2h subscription customer id 6998635 i registered a complaint with them on july 10th 2019 to change my set top box, to which i was told an engineer will visit your house in the next 48 hrs. No once came, i registered another complaint on saturday july 13th 2019 to which customer service said an engineer will visit in the next 24 hrs same result no one came. Then i emailed them another complaint that no one is coming to help...

Worst service ever. I have been charged for engineer visit, however no engineer came to resolve my issue and i need to contact private executive by paying extra. Customer care executives disconnect the call while speaking and if they speak they do not have resolution. Twice my complaint was closed without resolution. I would request the trai team to intervene and resolve my issue. How can someone charge on my account without intimation. These...

Dish tv has introduced lock in on channels subscribed by it's customers of 30 days from 2nd july 2029 onwards.
This is wrong. As per trai rule we can add and delete a channel whenever we want, but now dish tv does not allow us to delete a channel when we want. As such we end up paying for a channel even when we do not want it.
1st of all we have to pay more money for less channels + ncf + tax. How much will they loot customers.br...