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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 42

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P
Prashant Hotel navlakha Indore
from Ratlam, Madhya Pradesh
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unauthorised charges of dth

Address:NAVLAKHA MAINROAD, Indore, Madhya Pradesh, 452001

Forceful migration of my prepaid long duration sky connections by tatasky 10 ids [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]
Dear sir
Please my earlier complaint letter to you on above subject 25 jun 2019, it has been more than 20 days you have not responded on my complaint.
Kindly note that i have registered my complaint with trai.
Trai has forwarded...
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D
dipankarlife
from Duliagaon, Assam
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charging more for channel

Address:Sualkuchi, 781103

Hi trai,

My self dipankar i from assam sualkuchi (Kamrup district 781103).in here siti cable guys charging more for base channel.in base channel they are charging 170 but it should be 150. If somebody complaint they told it is the guide line for them. If add any channel again i have to pay for 2 channel (Channel price + extra 20 rs)

Before trai rule came we paid 200 for all channel. Now 220 for starsports hindi,...
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R
Rajivbh
from Delhi, Delhi
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charged channels not coming and unethical behavior

Address:HOUSE NO, 171 SECTOR-14, 122001

A/C NO[protected] connections many channels are charged but few coming. 3-4 complaint with complaint center and two email to customer care - no result.
When i telephoned customer care at[protected] and requested them to close the connections they said they can only close one connection. The operator could not tell me who to close the whole connection.
Request:
1. All connection be closed and our balance refunded...
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S
Subhasis29
from Kolkata, West Bengal
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videocon d2h deducted 200 without our fault

Address:10 /1 Bidhubhusan SENGUPTA ROAD, Kolkata, West Bengal, 700034

Worst experience from videocon d2h, my TV screen was showing only d2h symbol when I called customer support they send their engineer who came and told that my account has been locked, and then he pressed some tab from remote and it started working, and charged 200 rs, why should I pay 200 as they locked my account from their side and asking to pay .they are cheating by locking the I'd and to activate it they are bluffing the trai should take...
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R
Ramakrishnan Kandoth
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality of service from videocon d2h

Address:J P Nagar First Phase, 560078

Customer number[protected] d2h service of videocon
We had reconnected the d2h service of videocon in feb 2019, at a cost of rs. 799.
Our monthly charge is rs. 514.
Since the last three weeks or so, say from the third week of june 2019, the free malayalam channels are not getting screened. Whereas, he free english news channels are getting screened. Paid channels are getting screened. After many days of complaining, videocon...
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A
Amit Saini sahab
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ca id:0427bd16 independent tv not working

Address:Asf-77,ansal town Meerut, Meerut, Uttar Pradesh, 251001

My independent tv signal lost from last 35 Days and customer care no is not connected so i am unable to call them.
I am very much disappointed that why did i purchased the independent tv pack for 1 year.
Many channels who was committed to me, are not
Coming and now signal lost error-400.
Please start the service immediately and give me 5000/- compensation for the poor service.
I never recommend any one...
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Z
zbinamdar
from Mumbai, Maharashtra
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dishonest and irresponsible attitude.

Address:401/402, SHERBANU APT, BEHIND RABODI POLICE STATION, SECOND RABODI, THANE(WEST), Thane, Maharashtra, 400601

I had booked for the digital tv network during the month of march 2018 under booking id 14531232 by making an advance payment of rs.500.00 after an assurance that it will be installed with in 30 to 45 days. But however after 10 months the independent tv setup box bearing id no. [protected] was installed in the last weak of jan'2019. Within 10-12 days o its installation it started net work problems, initially for 6-7 days i received signals...
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D
Dkb19
from Jaipur, Rajasthan
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tv not working

Address:Jaipur, Rajasthan, 303108

Dear Sir, From last month Independent TV is not working. All customer care numbers I tried but nobody answer the call. As per our contract they have to provide all channels including 12 HD channels but they failed to keep their promise. Service quality is very bad. Many channels are closed without any information. Still trying to reach customer care but no body answer the calls. One year payment already given in advance but nothing in return...
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A
Aathira lakshmanan
from Delhi, Delhi
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about d2h levity

Booked for a re installation 3 days ago due to my shifting of location to Chennai and I called customer care more than thrice and I was said they raised complaint against the allocated engineer and till now no one approached us.this s not the first time we're experiencing ur d2h service in sivagangai was awful n we would like to switch on to another dish operator due to the poor service providing by d2h...
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H
Himanirajwani
from Noida, Uttar Pradesh
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worst service of airtel dth

Address:V-1/901 Kingsbury Apartment, Tdi City, 131023

I registered for the new connection, and i got an appointment for the next day. Kept calling the consumer care number, they put the call on hold for minutes, are unable to solve any issues, the number of dealer they provided is not responding to any of the call. If you you want to talk to some senior it is always unavailable. If you say the person in call that you'll take further action, they'll rudely tell you their name and tell you to...
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M
mnaushad09
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

videocon d2h service issue not resolved

Address:Vadodara, Gujarat, 390015

Complained to videocon d2h cc, 6 days back regarding no signal to setup box.
After 1st complaint on 5th july engineer visit and change my setup box as it is warranty. After 2 hrs again signal lost.
After date every day i register complaint and i get complaint number. But no engineer visit. Here are list of complaint number for my cust id[protected]
1. On 6-7-19. Complaint nu.[protected] no engineer visit
2. On...
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S
SELVAKUMAR MUTHUKRISHNAN
from Noida, Uttar Pradesh
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even after paying not getting the service

Address:Mulund, Mumbai City, Maharashtra, 400080

All of a sudden some channels were not visible for the past two days, hence yesterday night i had called customer care and activated south silver, adding zee cinema, star gold, set max, and sony entertainment.

In which sony entertainment was visible and some channels from south silver were visible.

Regarding this i had called today morning.
1st call :
Mona took the call and i had aksed for senior,...
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M
Manjit069
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

independent tv fraud & fooled by company

Address:6755 st 3 manjit nagar tibba road ludhiana, Ludhiana, Punjab, 141007

Dear Sir,
My box number is [protected]. From last month Independent TV is not working. All customer care numbers I tried but nobody answer the call. As per our contract they have to provide all channels including 12 HD channels but they failed to keep their promise. Service quality is very bad. Many channels are closed without any information. Still trying to reach customer care but no body answer the calls. One year payment already...
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P
Pankaj Pasad
from Mumbai, Maharashtra
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is it upping the interface of government official web portal?

While surfing internet, i came across few websites which are charging a fee for as liaison charges to get online msme certification and iec certification by using.org extension (For which i understand that.org extension is allotted to trusts, ngos etc. Largely) by duping similar interface (Look-a-like) to government official web portals. Please check with it.
They are as follows.

https://eudyogaadhaar.org
https://online-iec.org...
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ਜਸਪਾਲ ਸਿੰਘ ਖਾਲਸਾ
from Firozpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about independent tv

Address:Kot dharmu mansa, Mansa, Punjab, 151505

Dear sir.
Independent tv operator turning off
All channels from 2 months first of all the channels were running, then turning off the hd and then closing all
Then the statement will last 5 days but it will be 2 months
And these company charges the money in advance for 1 year but now lost signal off all channels..
Please attention to our complaint so that we can watch matches on our movies
Pls refund...
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S
sumant shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited to my account

Address:bopal, 380058

I am user of videocon d2h company. my service no. is 60334784. on 6th of july i have lodged a complaint thatno channel is coming to my due to non available of tv signal. so thay have told that our engineer will come to your place and will solved your problem. they have not any engineer to my place and amount of service charge has been debited to my service acct. no. 60334784. so 8 have complained to the customer care but there no response...
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R
Rahul786@
from Parasia, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tata sky id 1167960382

Address:C4 ADINATH NAGAR SANGLI, Sangli, Maharashtra, 416416

I am tata sky customer from last 5 years my id no.[protected]
I have 2 connection of tatasky from last 1 years.
I am facing a problem of cant change pack of secondary box.
I have complain to tata sky on 1st july 2019 & they have said company will
Resolve problem within 24 hours complain no. Jls87td.
& said company technical department will call u & solve your problem
But still they have not call.br...
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Address:B1/6, Westend apartment , Saileshree vihar, Bhubaneswar, 751021

Hello,
I have given several complains to video-con dth to restore my connection having consumer number 48194256. Ticket numbers are closed automatically without any intimition and till now its not restored even after 1 month.

Complaint no 1: 65355566 date: 06 june 2019
Complaint no 2:[protected] date: 16 june 2019
Complaint no 3:[protected] date: 25 june 2019
Complaint no 4:[protected] date: 25 june...
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A
anveliyath
from Bengaluru, Karnataka
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sun direct - (mandatory base pack selection)

Team,
I am a sun direct customer. As per the new regulation, i would like to select the channels which i wish to watch. But based on the information from the service provider, i forced to take any of the base pack which includes a lot of channels that i don’t want to subscribe. Unfortunately, the base charge itself is high to afford. Also, the base pack concept which they are following is the same one before the new rules, no changes...
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D
Divya Saran
from Bengaluru, Karnataka
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airtel - international roaming enabled and charged without asking

Address:27/1, Harlur Road, Bangalore, 560102

Dear sir, i am a postpaid customer of airtel ([protected]) for about 20 years and have never defaulted on any payments or raised any issues with billing. Recently i travelled overseas and i did not request airtel to enable any services on my phone. I checked my whatsapp from wifi. However it now seems that airtel enabled roaming by default and now are asking me to pay rs. 649/- per day for the days which i used whatsapp (13 days). I complained...
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