TRAI Complaints & Reviews

Every month after recharging in a week or so. We will get a message that signal not available. If we call to customer care they will tell us we will send a service man pay him 200 rs. Every month they will promise that this will not happen again. These guys are money minded guys. They will never save the promise.
Videocon d2h is no1 fraud company. Somehow they will try to make money for their distributors. They don't care about customers....

I was recharge independent tv one year pack on 23 rd december 2018 independent tv promise for 12 hd channel and all common famus channel al viewing 1 yr uninterpreted, trai say no on january end so independent tv block all hd channels, after some time zee pack was block, after some time star & sony/ colors pack also block by independent tv, in march some channels are start view in that time independent tv say trai was no allowed to view all...

Hi,
I am dnyanesh rakshe. I reckon i have been using video d2h since last three
Years. I had registered a complaint for not getting signal on set top box
On 25th jun 2019. To which we found we need to replace the same. On the
Very same day i paid for it, till now this is issue has not been resolved.
I am calling customer care multiple times they are saying server is down we
Cant help at this...

Dear sir/madam
Since wednesday i am complaining against my videocon i'd[protected] but no one responding to my emails/call daily they are giving 24hrs time to visit their engineer but they failed to do so i am very much frustrated with their service and false commitment. Also i have recharged my i'd with rs 604 but till date i am unable to review my service. Kindly suggest what to do as per videocon customer care and other employee...

I have to connections of videocon d2h and had taken platinum hd pack. Now they have taken payment for full year and demoted other tv gold pack and also ot showing dd sports channel of world cup. When you call them they say it is stopped by company operating. On y other tv all sports channel not coming including dd sports. When world cup not there dd sports is coming,

My registered number in videocon d2h is [protected] for all...

I have dish tv connection since march 2019, after 2 month i will done recharge of 238rs, but shows 102 no account balance error, i contact to much time to dish tv customer care executive, he will say your problem will solve in next 1-2 day but till time problem not solve, customer care executive say i will arrange the technician for solve problem, and this service is free of cost, but technician say to me you will charge 200rs. I registered...

I am having the airtel dish tv connection id [protected]. Before the trai regulations, i got the all sd+hd channels in monthly tariff of rs. 699/-. But after the trai regulations, i am having the 5-6 sd channels and maximum hd channels and for this now i paid monthly tariff of rs. 794/-, which is rs. 100/- more than the previous tariff. Government make the rules for customers satisfaction and not for the dth operators to make the profit. There...

Dear sir,

I stay in mumbai and as the whole world knows mumbai received heavy rainfall every year hence this phenomena is common for mumbai.
But though yet heavy rain is not started in mumbai still i am not getting signal, in my airtel tv and the same i have complaint and they are telling they will send technician to rectify on chargeable basis of rupees 150/- and without bill.
It means in every rain (Every day...

Dear sir, this is regarding prepaid recharge rs.198 on dated-28.06.2019 for jio number which was done from my jio number [protected] & was done to my another jio number. But by mistake is done on wrong number which is [protected] in place of correct number which is [protected]. I immediately approached amazon pay and jio both amazon response was very good but jio not even responded my complain. Further inspite of complain within 1 hours jio...

Sir my name is anil kumar, i purchased independent tv set box on 29 january 2019 for rs 2, 200including installation charges. Independent tv service provider promises to provide all the channels,, in beginning it works good but after the trai rules it stopped the channels like star, colors and sony. Now, from the month of june it has completely stopped all the channels without any intimation. No response from the customer care number. So,...

I had very bad experience with videocon d2h co.
I had log complaint against no signal available, but they said our engineer resolved your problem even he not visited at home.
I have prob lem for last three days and i regularly complaint every day but they said we dont have any compliant against this. Now i am frustrated.

I hope needful action will be initiated from your end & strict action will be taken against...

Hi team
I have a tata sky connection with 2 secondary connections. As per tata sky the subscriber amount of both the secondary connections would be same as the package used in the primary connection is being used in the secondary connection. As per the customer care this rule haa been introduced by trai. I would appreciate if you could tell me if any such rule has been introduced by trai. If not what steps should i be taking against...

I am a subscriber for airtel dth. My id is [protected]. Three days back i noticed my monthly subscription was over before the due date, due to the arbitrary activation of one channel namely thangathirai, without my knowledge. I complained to the airtel customer care and got my money to the tune of rs.42/-.
But to my dismay, today i have noticed that the same channel thangathirai, has been again activated, without my knowledge. Again,...

We are the user of ortel digital. It provides very pathetic service. There is no signal problem in almost 2/3 days per week. When we contact them they are simply told that the server is down. So they cannot do anything.
But at the payment time they are very regular to collect the money. But during providing good service they are at the lowest position.
Please take necessary steps to teach them a lesson and sort out this problem....

— forwarded message —
From: nanthagopalakrishnan a
Date: wed 27 feb, 2019, 1:12 pm
Subject: plan change without my request
To:

Dear sir,
My earlier plan nas changed with out my request, please give break up for transtion

Dear customer, we are delighted to inform you that your account has been activated successfully. Customer id :cr[protected] smc/cdsn:[protected]. Base...

Hi,

I just bought den hd cable connection 2 days back and today is the third day. As soon as the setup box was installed i gave the money and package to be enabled. After 1 days few channels got enabled and few didn't and one of the boutique named hindi-kannada hd value (A) wasn't enabled. I called up the den person and he mentioned it will be done. Today morning he says the control room said they can't enable the package...

Looks like there is no use in posting the complaint here. I have to say this is solved. How come vediocon say it is solved.

My RTN is [protected]

Issues:
1. I have given a request for temperorly suspension but it was done. I was told that the customer care executive didn't add end date while taking request and hence my request was not processed. I lost 15 days amount. Stupid answer from Vediocon.
2....

Dear sir

My customer id is [protected].
Even after continuous complaints my service related issues has not been resolved.

They just close the complaint saying some random reasons. When we again request for service their concerned people talk ruthlessly on phone.

I don't understand how tata is doing their business? Is customer's problem resolution not their priority? I am fade up with doing...

Sir, i purchased independent independent tv set box on april 2018 for rs. 2250 including installation charges and they installed it on oct 2018. Independeny tv promised to provide all channels and 12 hd channels free for 1 year and after 1 year all fta channells will be continued for next 4 years.in the beginning it works good and thereafter trai rule it stopped some channels like stars, colors, and zee etc. And all hd channels. Now on june...

My phone no is [protected] i was using this no in vodafone postpaid gave request to port in airtel and this was done in front of me but same day at night some one logged in with same upc code i dont know how.. And from 2 weeks i dont have that no with me dont know who did this fraud airtel vodafone and jio not responding properly..

Jio applellate team says they verify with old network the name it was used in and then they approve...