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TRAI Complaints & Reviews

www.trai.gov.in

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Updated: Aug 20, 2025

Complaints 4722

Resolved

480

Unresolved

4242

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Address: Amreli, Gujarat, 365601

Respected sir
As per above subject i am a independent tv subscriber for 11 month package. But in that they permanent remove hd channels utv movies and utv action and often time channels are stop and start from service like all star and zee channels. And now all channels are jam. And also it's customer care no. Is not working properly. So pls solve it by your norms and strictly warn independent tv above it. Last 15 days they have close all channels a
I also clear that it is not only my related problem but at it most of subscribers problem all India. and its customer care number not responding

Aug 7, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Jul 6, 2019

Dear Parshottam,

We are sad to hear about the experience you had. You can get this channel along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: Junagadh, Gujarat, 362001

Dear sir
Maine is independent tv ka dth connection big tv ke naam se 2march 18 ko book karavya tha company ne 6 se 7 machine baad dth connection diya independent ke naam se pichle ek mahine se dhire dhire karke sare channel ka penasaran bandh kar diya maine rs500+1599=2099 pure ek saalka bhar diya ab company koi channel dhika nahi rahi he hame hamare paise vaapas chahiye pls help us thanks vimalkelaiya junagadh gujarat ph.[protected]

TRAI customer support has been notified about the posted complaint.

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S

Sangeeth Poonkavu

from Mumbai, Maharashtra

Jun 26, 2019

Phone disconnected during a call more times

DishTV Customer Care

from Delhi, Delhi

Jul 11, 2019

Dear Vimal,

We are sad to hear about the experience you had. You can get this channel along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: F-2/404, The Meadows, Adani Shantigram, Near Vaishnodevi circle, B/h Khodiyar Railway Station,, Ahmedabad, Gujarat, 382421

Respected authority,
I, n m mirza, a subscriber of independent tv.
I have purchased their setup box with one year freedom pack worth 1999/-. From 1march their services are all shut down. No service is provided by them.
And no clear response given by their call executive of the company.
I do request you to take serious action against them and return our money.
In a hope of positive response
Thanking you
With regards
N m mirza

TRAI customer support has been notified about the posted complaint.

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Address: Gwalior, Madhya Pradesh, 474009

Dear sir, maine ek dth, independent tv ka gwalior mp se 2750/- mein 13 jan 2019 ko one year plan (All fth + paid) channels, customer id [protected] bolkar liya tha, shuru ke 3 month to service acchi mili, lekin 16 april 2019 se dth ke sabhi broadcasters ke channel one by one band hone lage and screen freeze ki problem bhi aane lagi customer care se baat karne per koi bhi jawab sahi se nahi mila and lastly 13 june 2019 se inki service band ho chuki hai, aap logon se meri requests hai ki is fraud company ke against jald se jald action le aur india ke sabhi customers distributors, ss ka paisa wapas kare mujhe ab is dth company ki koi service nahi chaiye mujhe mera paisa wapas karwaye. Maine aapko kai baar twitter ke madhyam se bhi complaint ki hai aur inki complaint pmo ko bhi ki hai.

TRAI customer support has been notified about the posted complaint.

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R

Rajesh Gattani

from Mumbai, Maharashtra

Jun 25, 2019

I Have Purchase Independent tv Last 2month but now no any channel show on my tv alraedy show ERROR 400 What can i do???

DishTV Customer Care's response, Jul 6, 2019

Dear Rajesh,

We are sad to hear about the experience you had. You can get this channel along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [email protected].

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jul 11, 2019

Dear Customer (erpraveng),

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: C-14/36, LIG, Rishi nagar, Ujjain, Ujjain, Madhya Pradesh

Respected authority,
I, gourav gupta, a subscriber of independent tv.
I have purchased their setup box with one year freedom pack worth 2200/-. From 12th of june their services are all shut down. No service is provided by them.
And no clear response given by their call executive of the company.
I do request you to take serious action against them.
In a hope of positive response
Thanking you
With regards
Gourav gupta
Ujjain - 456010, m. P.
Cont. [protected]

TRAI customer support has been notified about the posted complaint.

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Y

Yakupathan354

from Mumbai, Maharashtra

Jun 25, 2019

Videocon d2h does not aur DD sport to show th world cup 2019 match it is shows a message on the DD sport channel while we tune that channel that due to SUPREME COURT order they are not air the channel when we call to customer care they tell us that subscribe for sports channel

fraud done by independent tv service provider. - Comment #3468393 - Image #0

D

Dev1992

from Mumbai, Maharashtra

Jun 25, 2019

मेंने independent TV 1 साल के पैक के साथ ली थी जिसमे से हमने 1 माह भी सही से नही देख पाई ।आधे से ज्यादा चैनल नही आते ओर अब तो एक भी नही आ रहा है।इसलिए मुझे अपने पैसे वापिस चाहिए । माननीय जी से अनुरोध है की मुझे मेरे पैसे वापिस दिए जाये।। मो.[protected]

fraud done by independent tv service provider. - Comment #3468494 - Image #0

DishTV Customer Care's response, Jul 4, 2019

Dear Dev,

We at DishTV give the freedom of choosing the channels of your own choice through our MAP tool. Kindly share your details with us at [email protected] and we’d love to have you as part of our ever-growing family!

Regards,
Online Team
DishTV

R

rajukhajjidoni

from Mumbai, Maharashtra

Jun 25, 2019

I have purchased in march 2019 at 2950rs
You have informed that all channel SD and hd channel are free for 1 year but approximate 2.5 month back many channel gave gone out but at[protected] from date i have not seen any channel one channel so please refund my account immediate
My m.no
[protected]

DishTV Customer Care

from Delhi, Delhi

Jul 4, 2019

Dear Gourav,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: J14. Kristal Coral 3, Yamare,, 562125

My vc no is [protected] name - ranjith warrier
I had recharged my dishtv account by rs 500 as an advance on the 19th june 2019 but inspite of this i am not able to view any channels. The servive team is not cooperating and even after agreeing to the charges for the technician visit nobody has responded.
When i asked for the refund since i am not being able to view any channels dish tv bluntly refused and said i could choose to lodge a consumer complaint.

I strongly object to this harassment and request you to take the necessary action against this highly unscrupulous company.

Aug 9, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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क

कुंवर हर्षित सिंह बैस

from Mumbai, Maharashtra

Jun 25, 2019

Sir,
मैं अपना dishtv vc no [protected], 672 रु से रिचार्ज किया संदेश आने के बाद जिसका लाभ मुझे नही मिल रहा है और dish tv के तरफ से कोई भी मदद नही किया जा रहा है और आज तो इसमें सारे चैनल भी बंद कर दिया गया है।
आप ही कोई रास्ता बताइए

faulty service by dish tv - Comment #3468281 - Image #0

DishTV Customer Care's response, Jun 26, 2019

Dear Harshit,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 4, 2019

Dear Harshit,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jun 26, 2019

Dear Ranjith,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 4, 2019

Dear Ranjith,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: A/562, Koel Nagar, Rourkela, Sundargarh, Odisha, 769014

I booked independent tv on march'2018 @ cost of rs 2250 & it was installed on october'2018. After few months, hd channels were removed by the company.
Later, independent tv was totally blackout from june'2019. Since then, no programme is aired. My request is to take further action against the same broadcaster and try to refund the money to my account.

Aug 7, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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V

vinay kumar 2209

from Bengaluru, Karnataka

Jun 25, 2019

Dear
sir i am bought a new independent tv setup box on march 2019 on 2500 rupees annual charges for annual but hear is problem in last fue month i need my money back my mobile no is [protected]

#refund my money from independent tv - Comment #3468315 - Image #0

#refund my money from independent tv - Comment #3468315 - Image #1

DishTV Customer Care's response, Jul 5, 2019

Dear Vinay,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [email protected].

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Jul 6, 2019

Dear Anil,

We are sad to hear about the experience you had. You can get this channel along with all your other favorite channels as per your wish with DishTV. Kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: 53-4-15,attotavari street, jagannaickpur, East Godavari, Andhra Pradesh, 533002

Dear trai i have been using videocon d2h from past three years with id[protected]. Recently (18/6/19) recharged with 316 rupees for all telugu channels, every month recharging like this. But this time
They activated kannada channels and some telugu news channels, instead of some other telugu channels with out any requisition from us. When i made call they asked me to give online complaint to deactivate those kannada channels. I kept complaint on 20/6/19 then got message resolve the problem by 21/6. But not solved till today, meanwhile i made call to customer care call on 23/6, and 24/6 even though they are not responding properly. So i am concerning you to solve my problem.
I hope you will take necessary action against this worst service of videocon and resolve the problem.

TRAI customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jun 25, 2019

Dear Pavan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: 42/330, Opp Mayur Building, Transit Camp, Reclamation, Bandra West, Mumbai City, Maharashtra, 400050

My service provider has been a nuisance for the last 2 years, does not answer calls, majority of the days there is a complete cable blackout, however takes the payment for the entire month. Has a very rude behavior, blames the customer for issues. Has forced channels that have not been subscribed and has asked for additional pay for the required channels. Clearly mentioned that there is no possibility of a la carte (Choose your own channels). Request you to take the necessary action at the earliest as it has been a huge hassle to manage the issue. The name of the cable provider as mentioned on the card is cable cards broadband, handled by vanraj, his numbers are as mentioned on the card are [protected], [protected]. Most of the time the phone is switched off, especially during black outs and if called to complain about the visibility issues, the phone is never answered.

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Address: Delhi and R.P.F LINE DAYA BASTI OLD ROHTAK ROAD, New Delhi, Delhi, 804639

Hamare saath fraud ho rha h hamse 1year ke paise le ke channels saare block h or hame bola gya tha ki aapko saare channels milenge par essa kuch bhi nhi hua h ye public ke saath fraud hua h or kuch nhi ye hame pagal bna rhe h 1 month se saare channels block h hame hamare paise refund chahiye or kuch bhi nhi bs hamare saare paise refund de de or dish nhi chahiye please sir help public!!!???

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Address: तिल्दा नेवरा, 493114

मैन 2500 में ये लगवाया था पर13 जून से इंडिपेंडेंट टीवी की सभी सर्विस बंद कर दी गई है इसके लिए मैंने मेल भी किया और बात भी की पर कोई हल नही मिला और अब मैं अपने पैसा वापस चाहता हु मेरा नंबर [protected] है। मैंने जब लगवाया था तो सारे चंनल्स दिखाने का वादा किया गया था जिसके पैसे में पहले ही 1 साल के लिए अदा कर चुका हूं पर वो मुझे नही मिली है और अब तो पूरी सर्विस ही बंद कर दी है कृपया मेरे पैसे वापस दिलवाने में मेरी मदद करे अब ये सर्विस नही चाहिए सिर्फ पैसे चाहिए ।।

+1 photos

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Address: 401101

We have installed videocon d2h on my terrace, one year before, now its' not working properly, i have lodged complain to videocon d2h customer care now they are saying change the dish antenna place for resolution on terrace itself, and they are charging for the changing of place.

Please look into the matter on urgent basis.

Darshana shah
[protected]

Aug 7, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jun 25, 2019

Dear Darshana,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: 326,koth ni pole,raipur,ahmedabad 38001, 380001

We have facing issue in my gtpl set up box, not get signal last 10 to 15 days and i have complained to gtpl customer care around 6 to 7 time but they will say only "technical prosper will visit till 6 pm a day" and no one come to my home and resolved my issue..

I have also visit my gtpl office as well but not get resolution from them..

Than after i will written my complain here...

Hope i will soul my issue after complain here...

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Address: A-806 Uninav Height Raj Nagar Extension, Ghaziabad, Uttar Pradesh, 201017

Dear sir,

I am a videocon d2h customer my customer id[protected]
My account deducted 400 rs. Approx without any reason videocon d2h not refund my money. Customer care se baat karne par kahta hai ki engineer visit ke rupee kate hai. Par mere ghar par koi engineer visit nahi hui.

Please help me.

Regards
Avneet choudhary
Mobile no. [protected]
Customer id[protected]

TRAI customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jun 25, 2019

Dear Avneet,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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Address: ROOM NO 002 SADGURU DARSHAN NEAR SHITAL SOCIETY, 421202

मेरा नाम Vaijayanta Agarkar है। मैं Sept 2018 में independent TV dth खरीदी थी 2800 रुपए में।और इस dth का कहना था कि वो मुझे सभी पैसे वाले और HD channel देंगे। लेकिन 5 मा ही महीनों में इन्होंने अपनी सेवा बंद कर दी और अब मुझे इनसे स किसी भी प्रकार की सेवा नहीं मिल रही है। और ना ही यह मेरी कोई सहायता कर रहे है। अतः मैं independent TV se Apne pasie vaapas चाहती हूं।ये मेरा नंबर है
[protected]।इस कंपनी ने मेरे साथ दोखा किया है।
please do the needful.Mom: [protected]/[protected]

TRAI customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Jul 5, 2019

Dear Mr. Agarkar,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: Prabhashnkar chawl Saraspur Ahemdabad Gujarat 380018, 380018

Independent tv chenal ne hamse 3500rs ka 1year ka plant karvaya bad me star ki chenal bandh ho gai phir colours ki chenal bandh ho gai our uske bad abhi sab chenal bandh ho gai hai our customer care number bhi nahi lag raha hai
Hame bas hamare paise refund chahiye our kuch nahi ye company to chahiye hi nahi

Paise refund

Paise refund

Paise refund

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Address: VPO mallah TEH. Jagraon, Ludhiana, Punjab, 142035

My name is imran from ludhiana punjab. I am regular customer of fastway dth company from three years but now i want to discontinue, so i requested fastway to stop my service from july 1st.
I have paid rent of this month (June) in advance for june 1st to june 30th. But company stopped my services today on 23/6/2019 by saying that if you don't want to continue in july your services will be barred 7 days prior according to trai rules.
So my concern is that i have paid for 30 days but company provided me channels for 23 days only. Is it really according to trai rules???
My contact number is : [protected]

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Address: 1079, Luharsheri, Saraspur, Ahmedabad, Gujarat, 380018

I have purchased an independent setup box and we have to face currently many problems with the tv services we have many times complaint with the service provider but the provider has to respond on it but currently the service of tv are totally stopped by the provider which is very inconvenient for us and it is clearly fraud with the customer we want our money back as soon as possible.

Aug 7, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Jul 5, 2019

Dear Indrasing,

DishTV can offer you uninterrupted service with customized packs at no extra cost. To know more, kindly share your contact details with us at [protected]@dishtv.in.

Regards,
Online Team
DishTV

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Address: Anna Nagar, Chennai, Tamil Nadu, 600040

Previous I pay monthly all Tamil channels ₹125 only, after trai rules I pay monthly ₹ 186 not full channels I pay for only 4 channels with adds also they broadcast.

Now my question is TRAI are working for public or corporate channels. If want see only two channels means I pay full day rent but we watch that channels only two or three hours only.Now tell the uses of new rules. They are broadcast for 30 minutes serial in adds 15 minutes.
Totally we are foolish for your new rules.

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My videocon d2h customer id is:[protected]

It's been 12 days and still no engineer has visited. I have called the
Customer care many times and also email them but still no response.

Everyday they only raise complain and then it gets cancelled on its own
Without my knowledge, and next day i have to call and complain again.

The engineer's cancel our request without visiting, they just call to ask address and says we will visit today, tomorrow but they never do.

Aug 6, 2021

Complaint marked as Resolved

TRAI customer support has been notified about the posted complaint.

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d2h Customer Care

from Delhi, Delhi

Jun 24, 2019

Dear Kishan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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