TRAI Complaints & Reviews

I am purchased a d2h connection on 13 june 2019.i am purchasing it annually plan introductory value combo pack worth is rs 2300. But received only 6 months balance when i am call customer care they dont solve my problem. When trying nodal officer they give me customer numbers. Please help my customer id is[protected]. Contact no is [protected]. They also change my pack without any call or any communication. Please help me out with this problem

Sir,
I purchased an independent tv service set with offer of 1 year all channels and after that 4 years all free channels service without any extra charges from retailer in November 2018. He got rs.2600 for it.But after about 2 months most of channels were closed.Whenever I have made call retailer he said that wait for some days. Customer care service is network busy shows in mobile .It has happened many times. Now gradually, all channels have been closed.Independent tv committed a fraud.There is nothing according to their offer. It has got Rs 2600 illegally from me. I request you, please make indepent tv refund my money. I do not want to get such type of irregular and troublesome service .My customer id no. is [protected] and mobile no. [protected].

Hi All,
I have complained to airtel d2h few days back regarding my VC card (lost), they told engineer will visit bla bla. But no engineer is visiting afterwards.
After calling daily to them, they will tell transferring my call to senior supervisor, and that supervisor, i don't know,
Has no power or no visibility, he/she will tell engineer will definitely visit today, but still no visit. I am suspecting they have any engineers or not,
They are paying anything to their employees or not. Only cheating and bluffing to the customer. On top of when I call to the them, they will always say very calmly that "airtel dth main aapko puri sahayata prapt hogi". I don't know sahayata or cheating/bluffing Which they are talking about. I think they are looting people and when we will call to them they will just tease us like we are one of the bakra.
Never seen any company like this worst service of the decade.

Please help as i dont want to use their services .

My VC no-[protected], Dishtv is not showing DD sports though its free channel. as per DishTV, its court decision not to broadcast cricket world cup on DD sport but as per DD sport issue has been resolved and Dishtv has to broadcast DD sport.

DishTV is asking to pay for extra for Star sports.
We as consumer are paying 130 for free channel and not getting any benefit then whats the meaning in for this free channel.

Requesting TRAI, to look into this and resolve it priority.

Dear trai,

I am a videocon d2h user with customer id 49379998.

Approx 10 - 15 days back i called customer care to close my 2 mirror connection out of 4 connection. They raised a complaint for the same and i was told that ur complaint will be resolved in 2 days.

But when today i called customer care for package change first cutomer care executive said that my 2 mirror connection are closed and they activated new daimond pack on my other 2 connection and new channels will be started in 5 minutes

But when new channels not started, i again called customer care.

He told me that my all four connection are still activated and new package is activated on that set up box which i thought to be closed.

i was charged for approx 10 - 15 days on those setup box which i thought to be closed AND NOW AGAIN I WILL BE CHARGED RS 561 PER MONTH FOR SERVICES I AM NOT AVAILING

When i asked customer care executive to transfer my call to senior then he told me that call cant be connected and our senior will call u in 30 minutes.

Just to connect to customer care i had to call for about 40 times. Lodging complaints again & again isn't feasible with videocon d2h. They keep our call on hold for mammoth duration (30 min). Sometimes call gets disconnected & they don't bother to call back. If we write email, they simply avoid to reply it.
Some customer care executive appointed there lacks of knowledge about how to deal with customer complaint DUE TO WHICH WE HAVE TO BEAR UNNECESSARY CHARGES

i just want ot know one thing that
TILL WHEN CUSTOMER BEAR CHARGES DUE TO FAULTS OF CUSTOMER CARE EXECUTIVES.

I REQUEST YOU TO PLEASE HELP ME TO GET MY AMOUNT REFUNDED FROM THE DAY I RAISED A COMPLAINT FOR CLOSURE OF MY 2 CONNECTION TILL THE DATE MY 2 MIRROR CONNECTION ARE CLOSED

I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.

In Dahod Laxminagar Raliyati Behind Jio Tower Row No 500-574 house Very slow interner many time complaint but problems not slow yet. Some do against Jio sevice providers. I am complaint Many time but thy said solw your problems in 90 days but yet Not proper solution. I am leve a near Jio tower. Bad network I our area. Not solw problems refund my all Money recharge yet

I got a missed call from a normal 80 series unknown number ([protected])when I called for querying who called me I found out that it was a scam by "kankhajura tation" and now they have registered my phone number for their services even without my consent .
In their privacy policy they describe that they are in way spying over my cyber life including my transaction details and ip address.
To remind they never asked for consent and messaged me that they have registered me for their services giving no way out. It's forced on me and I want no one to tail and dig out my private information. They only plan to stop calling me about other services they have as they mention in message while keeping on tracking my number and activities .
Please take action and make me free from clutches of this scamming company.The number of mine on which they called is [protected].
Thank you

महोदय,
आपसे अनुरोध है कि मेरे शहर में केबल सर्विस वालों ने जिस तरह से दर्शकों को लूटने की हद कर रखी है उससे हमें बचाएं कृपया. केबल वालों की हालत ये है कि पैसे लेने के बाद उनका फोन भी नहीं उठता है. हमने तो उन्हें केबल पॅकेज के पैसे पहले ही दे दिए. हमे बाद में पता चला कि सरकार ने केबल का पॅकेज एक महीने बाद शुरू किया. यही नहीं, हमे केबल के चैनल चुनने की भी छूट नहीं है. एक बंधा बंधाया पॅकेज है जिसकी कीमत तीन सौ बीस रूपये है. हम चाहें भी तो चैनल इच्छा से नहीं चुन सकते.
और इस महीने तो हद ही हो गयी. पहले एक केबल वाला जिसका नाम आयुष है, हमसे एक माह के पैसे ले गया और बीच में ही सर्विस बंद कर दी. फोन करने पर पता लगा कि उसने ये किसी और व्यक्ति के हाथ में दे दिया है. उस व्यक्ति ने कहा कि हम अब नयी कम्पनी का केबल लगायेंगे. मतलब हमारे उस महीने के पैसे गये. केबल की शिकायत का कोई नंबर काम नहीं कर रहा है और सही मायने में इस खुली लूट पर निगाह रखने वाला कोई नहीं.
मै बड़ी आशा से ये पत्र आपको लिख रहा हूँ और उम्मीद करता हूँ कि जिस प्रकार से ये सरकार काम कर रही है, मेरी शिकायत पर भी ध्यान दिया जाएगा. सही मायने में तो ये लाखों की लूट चल रही है और कहीं किसी तरह की कोई सुनवाई नहीं है. आपसे हाथ जोड़ कर अनुरोध है, इस तरफ ध्यान दें क्योंकि एक दर्शक होने के नाते मै अपने आपको हद से अधिक बेबस महसूस कर रहा हूँ.
आलोक
२०-ए
वाटिका
सनसिटी विस्तार
पीलीभीत रोड
बरेली
उत्तर प्रदेश
फोन नंबर - [protected]

Dear sir,
With regard to above subject, the independent TV stopped telecasting channels without any information for the past ten days. We couldn't get proper response from their customer care and also couldn't reach them as the phone is always engaged.
We request you to take appropriate action against Independent TV and resume services at the earliest.
Thanks and regards
Madhi Alagan

I was purchase independent dth on 23rd december 2018, independent dth deposit 1999/- for one year 12 channer hd and many sd channer, but in feburary 2019, independent dth company block hd channel, telling TRAI new ruls, HD Channels are not watching till feburary but in march - april sony sports pack and some common channels are block by independent dth,
From 13 june 2019 independent dth services are shutdown, customer care no are not responding.
can TRAI do something about, No Media Responds in solve the problems.

The SITI Cables in West Bengal pressurising the public their channels only in the way of packaging system, even all FTA Channels they are not providing, on an enquiry the are not in cooperating mood and escaping from the system improvements provided by the Govt. kindly intervene in this matter and arrange to issue the order to broadcast all FTA channels by SITI.

Respected Sir,
Last year month of 30 Jan 2029 I bought independent TV and started pack of Rs.2500 for 1 year plan. he provided pack consist of HD and SD both channels but now a days display of ERROR 400 on my independent TV set top box.
Coustomer care no nahi lagta inka
Aur jisse lagwaya wo bolte h channel aa jayenge zhoot bool bool kr humko paresaan kiya h.

So i request you for refund my money.
RAJESH KUMAR
VRANDAVAN ANCLAVE, NEAR AMHERA,
MAWANA ROAD, MEERUT
U. P 250001
[protected]

I had selected a certain pack of my choice for vediocon D2H and paid the displayed amount for one month activation. my services started and continue for one month, but when i recharge my account for next time operator changed my selected pack without any pre-information. when i talked about this issue with the customer care executive he told me that i have to continue with the package which company had posted to me i am not going to get my selected pack.
this is just as a fraud to my done by the vediocon D2H company. i want to raise a legal complaint against vediocon D2H i am also having the voice recorded on my cell phone in which customer care executive saying that you have watch what company selected for you it will not be your choice.
please look about this fraud done by the company to me otherwise i have to submit a written complaint in hard copy in the consumer court.
My D2H ID is[protected]

Before new rule my TV monthly bill was only 220 per month but now it was increased to 380 from new rule, after I request my airtel dish operater to decrease my bill, they answer that the rule from trai was to take network capacity fees plus pay channels fees, but dd free dish me 100 channels free me dek sakte free to air channels, but in private dish we have to pay 153 rs for free to air channels so plz decrease monthly rent of TV bill

Vodafone Relationship no : 55143661
Complaint service#:[protected]

I never intend to use data services in roaming, either Hotel/Office free wifi or local data SIM were used instead. I haven't faced any problem in last couple of aboard trips, where as recently I travelled to Bahrain for a Business trip for 2 days (Feb 10 and 11), whole day of 10th Feb, I was working with my colleagues in the Hotel room and consuming free Wifi services provided by Hotel.

On my return to Chennai, I was trying to call my Home but understand that my outgoing call facility was blocked. On 12th Feb, I called to customer care and understand that some data usage from my mobile causes heavy charges hence Mobile service is blocked. For resuming the service, I was told that I have to clear the outstanding, despite neither the Billing date nor the due date is reached. The call went for an hour with at least 4 people, but understand that it is not going to help so decided to write this to vodafone grievance however issue is not sorted out and connection is not restored

My current spends reads 27, 903 (online) where as my dynamic credit limit is 7, 200 (enhanced over a period of time). I should have some immunity against any such accidental usage of services from my mobile either knowingly or unknowingly limited to my dynamic credit limit which is 7, 200 at present, Instead penalizing me to pay such a heavy amount for any accidental consumption of service

The facts stands as follows:

1. Vodafone has stopped my mobile services without my knowledge before the Billing date as well as due date such arrogant behavior made me to stop the payment and communicated to them that I cannot make payment unless service is restored first

2. There is no protection over accidental roaming data usage over and above the credit limit set/provided to me, I am claiming this as a deficiency of service from Vodafone side which would have impacted many of such customers (Note: smart phones started using artificial intelligence to connect mobile data when wifi is losing internet connectivity)

Since Vodafone stopped my mobile services before the Billing date and due date, I stopped the payment since I can't make any payment for the period, services not provided/denied to me.

I seen this as an arrogant behavior shown to customer by denial of services before the billing period and due date, I responded by stopping the payment. Such arrogant behavior caused business loss for me for which I will have to claim the compensation legally

Siti cable is a [censored] cable organization. No proper service for half the month. No proper response if complaint has been raised. Contact numbers not reachable almost every time a call made. And these cable operators are dominating and not letting any other cable operators to come inside. This is really Monopoly happening here. [censored] as in damn [censored]. Need to fine these kind of operators and revoke their licence. No point holding such kind if operators how s completely irresponsible to customers.

Hi Sir,

I am jaskirat singh living in hansi, i have subsribed to HD channels like times MAN network, HBO especially star sports pack due to season of world cup, But yet siti cable not provided me any of taken channels. Many others also complaining that their channels not started even after paying.

The cable operator giving compulsory their 100 free channels which we don't watch as its astha and others unwanted channels. They didn't give choice in free channels.
Therefore they charge additional rs. 40/- + 18% tax for 27 paid channels.

Earlier we pay rs 200/- per month for all channels. Now its double for only selected channels. Then where is the profit for common man??? Why this rule started??? Its wrong decision of trai. Please revert. I had logged complaint 3, 4 times from day one when i purchased HD set top box but no resolution till date
I am also providing you complaint no. 5861458, 5860560, 5862137. For your reference but this is very annoying that they had resolved these complaint Number without my confirmation. I am hoping for resolution.

Br//
Jaskirat Singh
Mob No. [protected]

Respected Sir,
Respected Sir,
Last year month of November I bought independent TV and started pack of Rs.1999 (freed pack) for 1 year plan. he provided pack consist of HD and SD both channels but now a days display of ERROR 400 on my reliance digital TV set top box number[protected]
Toll free or paid number both are also not reachable
You are requested to resolve this issue as early as possible
Earlier promise of all paid channels showing also not fulfilled either by reliance digital TV or independent TV

Sir
My AIRTEL DTH ID [protected]

We have selected my channels and submit the information to the digital TV site and I have receive a SMS for depositing the amount Rs.692 and the same has been deposited
Payment Summary
Your payment of Rs. 692.00 on 13-Jun-2019.
TRANSACTION REFERENCE[protected]
after five hour of deposit all the channels has been suspended, customer care said activation of channel is required at least 24 hrs otherwise you have to take our package, they reduce my two days and start their own package .Every day we have to make call to start our selected channel.But every time they said give preference list and if we add your channel then you have to additional amount.
Airtel services are not good they are making money from revised rule.Kindly take action and stop such type of practises

suprit Bose
[protected]

Dear Sir/Madam

This is to inform you that my TV was not runing is 3rd May2019 but I have complain 13May 2019 because due to cyclone in orrisa dish TV was not working but still you are ducting to the amount form my amount.All ready I have complain 13May regarding signal issue but still your technician is not visit in my home.So many time I have call you your customer care number but any one is not taken seriously.
Finally today I got a local elections and reconnect my dish TV (i have pay₹200 rupees).
So kindly please refund my amount immediately in my account.
My registration mobile no is-[protected]
My registration VC no is -[protected].

Thanks & Regards
Tarun Mandal
[protected]