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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 47

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B
Bhaskar1982
from Delhi, Delhi
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discontinued service of independent tv

Address:K762, 1st floor, K block, near samudai Bhawan, jahangir Puri, Delhi 110034, New Delhi, Delhi, 110034

Name:- bhaskar jha
Set top box no. [protected]

Dear sir

With reference to above i request to you kindly arrange the refund my deposited money from independent tv because our family facing many problems due to discountined services of independent tv. I am not decided what i will do with independent tv. If i am purchase new dth then how i can get refund from independent tv and if i not purchase new dth...
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reachkiran03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against videocon d2h recharge - important - query - please look into it

Address:Bangalore - Mahalakshmi layout, 560091

Dear sir / ma'am

Client name - kiran rao. N
Cust id[protected]

Yesterday i recharged for rs. 261 in night by 8.30 p. M or so. Last month i had recharged for rs. 238, this month i wanted to add star sports kannada (Cricket world cup channel in kannada), i asked your customer care executive they told 22.40, i rounded off the amount and recharged it for rs.261/-. Then kept on waiting for 30 minutes or so...
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K
KarmaRaj
from Mumbai, Maharashtra
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jio telecom service is very poor

Dear sir/mam, i am living in bhilai chhattisgarh and i am using jio telecom service.in month of march i done a complaint against network facility and call drop and poor networking service but till date my problem is not solved. I was called jio customer service too many times but problem not solved. What i do?
Please you do strictly action against them.
Thank you...
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Address:Unique cable tv, 1-1-771, (1052), opp. Icici bank atm, gandhi nagar, Hyderabad -500090. Phone:27612347, 500080

Madam/sir

This is to bring to your kind notice that, the cable operator in our locality has not given us the choice of choosing only free channels at rs.130.

Address of the cable operator is given below :
Unique cable tv,
1-1-771, (1052), opp. Icici bank atm, gandhi nagar,
Hyderabad -500090. Phone:27612347

Instead, he is charging over rs.200 per month in addition to the advance...
+1 photos
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B
Balachandratiparajula
from Mumbai, Maharashtra
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videocon recharge

I have requested vediocon dth relocation they provide services and collected cash but i recharged against my i'd[protected] amount deducted if asked customer care will refund you last 20 days but not refund not provide channels also vedicon techinsian collected amount 450 same amount deducted my account also if compint customer care no response pat 20 days...
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P
pratap bishnoi
from Jodhpur, Rajasthan
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I'm complaining above the jio prepaid for call dropping

Dear sir, mam
I'm complaining above the reliance jio.
I'm using reliance jio prepaid sim card.
Today i have many work so i'm used my jio sim card for calling and internet service but its not work properly.
Then i'm using data from this sim card again and again connections was losting so i'm using my office wifi.

~ but then i'm using sim card for calling purpose i'm facing call droping problem its...
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M
matadarmt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

videocon d2h dish tv operator not show tv channel as per my selection

Videocon d2h dish tv. Id number. 76493090
I mohsiraj matadar use videocon d2h and recharge rs. 320. On date 16/6/2019and after that i call d2h care to select chanel to show me asper my choice. But operator not show selected channel asper my choice. For this i call care more times and also complain. But not resolved my issue till today and he answered me you have to see these chanel for locking period which are not selected by me and...
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S
Sanjay Joneja
from Una, Himachal Pradesh
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tata sky dth services work order id #120684957

Address:Flat number 1201, Glory, Omaxe Hills 2, Sector 43, Surajkund Road, Faridabad -121010, Faridabad, Haryana, 121010

Hello TRAI

This is to inform you for a cases where MDU is installed in Soceity flats, Tata Sky generates false Work Orders from their technicians resulting in deduction of amount from the subscriber balance and this happened with me.

Despite request and trouble faced due to your technician for almost 3 days starting 1st June due to cable connection being installed at neighbors house and technician acknowledging...
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Address:Telengabazar, Cuttack, 753009

My customer ID[protected].
Due to some tecnical problem my videocon network is not working so that at i am not able to watch tv where as i have sufficient balance in my account. The main reason is i had complained regarding this issue for 4times bt still there is no response from the company side. Every time they say that our engineer will visit to u within 24hrs bt nobody came for repair. So what can i do sugest me...
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S
shibimathew1
from Mumbai, Maharashtra
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vodafone customer services

Address:Shakti Khand -4 , Indirapuram, Ghaziabad, Uttar Pradesh, 201014

The Vodafone customer service made a mistake of not informing about the charges associated with International Roaming Service pack. As per Vodafone customer service the charges were applicable only on receiving the incoming calls and making any outgoing calls. But I was surprised to see the charges on my monthly bill for incoming missed/ rejected calls. They accept that this was a mistake from their end that they did not inform me about the...
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M
mohd albab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return money from fraud independent tv

Address:Lal diggi Aligarh, Aligarh, Uttar Pradesh, 202002

I am a consumer of Independent Tv it's a fraud company they closed Randomly channels like 2 months ago colors and start channels are close only zee broadcast ON and Both HD channels are closed they contract to 1 year pack with HD channal but they did not do any thing 12 June 2019 they closed all Channels so Please return My money contact no [protected]...
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M
mnathwani
from Mumbai, Maharashtra
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independent tv service stopped.

Address:360118

Respected sir madam
My name is Milan Nathwani my Contact number is +91 [protected]
I am one of the user of independent TV, my customer ID is[protected], I bought independent TV subscription with Rs. 2800 /- on 7th February 2019. they do full package of one year subscription, first they have stop all star channels and committed to deposited money in my account, but they haven't do it, after some time they have stopped...
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J
Jyoti Ranjan Mongaraj
from Mumbai, Maharashtra
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not solve your signal problem from cyclone fani

Address:Khordha, Odisha, 751006

I registered complained as on date 14.05.2019 but till today not solved.but our complined will be closed by Dishtv.Who and how our complianed should closed whithout solve.repitdaly customer care told me our technicians visit you 96 hours but till today nobody can visit me. customer care told me that our technicians visit you tommorrow but charges for you of Rs.200/-....
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A
amit done
from Mumbai, Maharashtra
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independent tv miss commitment of one year package

Address:bhokare colony chandan wadi miraj, Sangli, Maharashtra, 416410

It's clearly a case of fraud. Independent TV commited me that all chanel will work free for one year but my Chanel's are not working properly since last three months almost all Chanel's are invisible for me now still my six months pending for completion they are not picking are calls and I have loose approx rs.3000 due to this case of misselling by Independent TV if my chanel problem will not get solutions Asap then Independent TV definitely...
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D
Deepak Kumar Dikshit
from Mumbai, Maharashtra
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refund money due to fraud and cheat by independent tv dth

Hello sir/madam

On the date of 18.12.2018 I purchased Independent tv dth @2200 for 1 year which is wrote on independent tv site. They promised to provide all HD channels and other channels for 1 year free but they couldn't provide me hd channels and other channel like zee tv, colour etc. they promised to installed dth connection within 15 days but I got installed after 2 to 3 month so at every step they lie. Now my all channel...
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S
Sradha Meditech cochin
from Kasaragod, Kerala
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network issue of mobile network

Address:Ernakulam, Kerala, 682019

We have Idea mobile CUG connection (7nos).The Problem is network issue of all connection .I am register the complaint in idea costumer care service .Idea not rectifying our problems.My phone is [protected] .I am attaching conversation details with idea customer care

Dear Sir,
Further to my complaint for our connections[protected] and[protected], I received a call today from your Mr Rameesh (from his mobile #[protected])br...
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S
Sudeer Emmareddy
from Mandal, Gujarat
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videocon d2h relocation concern

Address:APR Praveens Luxuria, Medak, Andhra Pradesh, 502319

I am using Videocon D2H service provider since last 10 Years. Placed a request for relocation on 9th June and till now the relocation is not yet done. Everyday i am calling multiple times to customer care and Nodal Office and the issue is not yet resolved. My Customer ID is "48541663". Videocon D2H doesn't care about the customers and they are literally torturing....
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S
S AP
from Delhi, Delhi
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about videocon d2h

Address:500016

Im using Vediocon D2h and customer ID is[protected]. Unnecessarly i was charged Rs, 450 for service although iam in warrenty. Called 20 times and everytime they are saying in progress. Vediocon service is pathetic. No respect to customer issues at all. Kindly take action against them. I don't recommend vediocon D2h to anyone as they are the worst in looking at customer issues....
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R
Rahulbari
from Thakurdwara, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegally charging money from customers

Address:Dehradun, Uttarakhand, 248001

For th past 3 months videocon d2h has been charging me for services I’ve not opted for. On asking them to deactivate the service (ch. no. 913 Movies Active hd) they assured me to deactivate it but failed to do so and charged me again next month. Similarly they charged me for sms services for which I’ve not opted neither do I get benefits of the above mentioned. This simply fraud towards us consumers.
Companies like these need...
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S
sandeepkumar yogi
from Mumbai, Maharashtra
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fraud independent tv

Address:UMIYANAGAR SOCIETY THIRD LINE NEAR RAKHEWALL PRESS DEESA, Banaskantha, Gujarat, 385535

Dear sir,
My name is Sandeep Yogi my Contact number is [[protected]]
I am one of the user of independent tv I bought independent tv subscription on September 2018 they do full package of one year subscription and 5 year free to air subscription pack but after trai new rule Jan 2019 they stop to show hd channels after March 2019 they remove many of channels from it's platform and now company stop all channels so it's means too...
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