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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 53

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G
goenkarekha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio giga fiber - complain about installation

Address:Kolkata, West Bengal

I have applied for jio giga fiber connection on 18.04.2019 and as per the scheme, paid security deposit of rs. 4, 500/-. Till date installation is not done. Their engineers visit my residence thrice and every time work not done due to jio system is not ready. On 20.05.2019, they themselves cancelled my application on the ground of address verification failure which is totally wrong.
They are neither providing me with the service nor...
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S
Sudhit S Sharma
from Delhi, Delhi
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dth, cable connection

Address:Dangyana mohalla ward 13 niwari, Tikamgarh, Madhya Pradesh

Sir pahle to aapne free dish se chenne hata diye uske bad koi bhi pack lo to itna mahnga he ki aam admi nahi le sakta or free wale chennel k liye bhi 155/ manth dena he to aap hi bataye isme customer ko kaha se fayda ho raha he
Free dish par chennel ate bhi the logo k liye to wo bhi band kar diye
Sir kuch garibo k liye bhi socho
My cont. [protected]...
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S
saji nair
from Ernakulam, Kerala
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videocon d2h id 171763594 set top box

Address:DEVAKI BHAVAN, THOTTUMUGHAM P O, ALUVA 683105, Ernakulam, Kerala, 683105

Sir,
Complaint number[protected] provided on 17.5.19, earlier complaint no.[protected]
I have made several email requests and several visit to service centre for solving the complaint pending for 8 months. None of the officials have shown any responsibility to resolve the issue till date. The connection which was disrupted during flood in august 2018 and company officials could not replace the set top box taken from me at ernakulam...
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B
Bajarangi Lal
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding disconnection of one set top box connection, not resolved

Address:Near Bharat Lal Tent House,~New Jakkanpur, Patna, Patna, Bihar, 800001

Sir,
I have d2h cable connection bearing customer id[protected] with two set top boxes.in non operation of one of set top box i made complaint to the operator on its customer care number bearing [protected] on 22.05.19 bearing complaint no.[protected] with request to disconnect /suspend operation of one of set top box for which sms message given to the complainant that same has been resolved but still the complaint was not resolved.br...
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V
vijeykumararora
from Udaipur, Rajasthan
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cable operator is overcharging

Address:161-162, Gangaur Nagar, Sri Ganganagar, 335001

Our cable operator (Rm cables network, formerly maharaja entertainment) is impelling me to pay for those channels, which i don't watch.
Earlier they're charging 200/- then after selection of channels (Package of channels) they charged 260/- now they're insists to pay 320/-. When i repent then he said "we don't follow any rule of trai, if you want to see our cable then you have to pay this amount every month", and also threatened me...
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V
Velu4155
from Mumbai, Maharashtra
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shows some error and asking for money

Address:Mumbai City, Maharashtra, 400069

Hi we have recently recharged our account[protected] with amount of 400 and our dish was working fine. Now all of a sudden it gives an error message 04-4: Smart Card Not Inserted Properly & when called customer care they cannot the resolve the problem and ask is for an engineer visit. However Videocon home channel are showing but for all other it's showing error. I do not wish to pay this 200 since that is completely not a problem from us...
+1 photos
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B
baahir
from Churu, Rajasthan
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bajaj od finance from bajaj finserv sales representative

Since i have taken the od from bajaj & limit was also been assigned still just to harass i am getting frequent call at my mobile no [protected] from bajaj finserv sales call for enhancement of od limit where i have told many times that i am interested. Kindly block all these number & penalty on the organisation of breaching the privacy of customers. Mobile numbers are [protected], [protected], [protected], [protected] etc...
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B
baahir
from Churu, Rajasthan
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bajaj od finance

Since i have taken the od from bajaj & limit was also been assigned still just to harass i am getting frequent call from bajaj finserv sales call for enhancement of od limit where i have told many times that i am interested. Kindly block all these number & penalty on the organisation of breaching the privacy of customers. Mobile numbers are [protected], [protected], [protected], [protected] etc...
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P
Pintu@16
from Delhi, Delhi
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signal problem

Address:753014

Dear sir, i am a coustmer of videocon d2h since 5 year my coustmer id:[protected]. I get a complaint to videocon d2h through their customercare on 11.05.2019 for no signal & everyday i call them they gave answer same day we resolves the problem by their engineers but till now they have not solve my signal problem of d2h, so sir kindly look this matter....
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S
SHEEN RAJ
from Mumbai, Maharashtra
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videocon not provide service

Address:Vattathara, karikayam p o, Pathanamthitta, Kerala, 689663

My d2h hd box is not working for the past 4days.I have been constantly reporting to their customer care centre.But no action taken till date.Hence I request you to interfere in the matter and resolve the issue. My customer ID[[protected]]. My name is sheen Raj. My registered mobile number is [[protected]]. I am from kerala. My complaint number[protected] from Videocon...
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V
Venkatarangareddy Panta
from Mumbai, Maharashtra
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dish tv customer complaint

Address:Panasonic family quartors, tada, 524401

Sir
I'm recharge dish tv on 01/06/2019 but error code is shown 101 i'm informed service provider complaint given but service person not came many times i am calling requesting but no can take any action iam loose my money so much suffer so please action to be takeen dish tv service providr.
Thanking you sir
Yours faith fully
P. V. Rangareddy
Mobile no. [protected]...
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D
Durga Jegatheesan
from Mumbai, Maharashtra
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airtel dth false service

Address:603209

I was out of station for around 4 months, on my return i can see none of my favorite channels are visible. When checked in airtel self-care website and customer care, they say 2 hindi packs are activated, which i have never done and they are deducting money. They said the request has been done from [protected], which i have no clue whose number is that. I understand this is a technical fault from thier side which they are not willing to accept....
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K
Kohli_Himanshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no customer service from independent tv operators

Address:19/299 Basti sarai rohilla, Old rohtak road, Near usha mata mandir, Delhi-110035, 110035

Hi team,

Greetings for the day, its really saddening that how some of the dish cable operators are exploiting their customers with no resolution to their queries and complaints, their guidelines are not transparent nor do they follow any transparent escalation matrix, as per your guidelines there has to be nodal officer to reach out in case we don't get any resolution from customer care, but independent tv doesn't have the...
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A
Arun Bachankar
from Bhiwadi, Rajasthan
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dd national & dd sports not showing on dish tv

Address:Thane, Maharashtra, 410202

Dish tv vc no.[protected] have tried several times for dd national and dd sports but they just ask for refresh and wait for 15 minutes. As per Trai rules 25 channels of dd are compulsory to show which includes national and sports. So not showing dd channels amounts for not following Trai guidelines. They should also keep all dd channels together for convineance of viewers....
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A
Abhinav Apurva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dishtv not offering a la carte service

Address:Ranchi, Jharkhand, 834004

I've been a dishtv customer since 2010. As per the new trai guidelines, the customers should have the independence to select channels on a la carte basis but my dishtv operator is asking me to upgrade to a new pack to get one particular channel. I want sony ten 3 hd. But on call, they're saying i must subscribe to sony ten 1 hd, sony ten 2 hd, sony ten 3 hd and sony espn hd. But i only need sony ten 3 hd.
Very very disappointed in...
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P
Pishpa
from Samalkha, Haryana
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poor connection

Address:Shanti smriti hospital, Jind, Haryana, 126116

Sir we are very disturbing this setup box independent because connection is very poor not good service not channels clear and this setup box is very poor and customer is not satisfied this box so i am requesting you please my setup box find this problem and independent setup box return i am complain very time but not responding. The customer is not happy for service...
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M
mamotra_boy
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regarding cable

Address:Arya Samaj Road, Nawanshahr, Shahid Bhagat Singh Nagar, Punjab, 144514
Website:Fastway cabel ludhiana

Mera ghar par fastway cabel ka set top box lga h fastway ki aur se abhi tak b channel list nhi di gai aur 400/- rs cabel ka rent dena phd rha aur channel b hamari merji ke nhi aa rhe fastway ki traf se koi channel list select ke liye nhi dai gi jia se hme jyda pay krna phd rha h plz solve my problem channel list na hone ke karan ham koi b channel apni mrji ke nhi select kr skete is liye fastway ke khilaf koi karwai ho...
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S
smartyn13r
from Andheri, Maharashtra
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network coverage issue vodafone

I have 4 Vodafone number and 4 different mobile devices all 4G compatible
But still there are Severe Network issues on the below two locations -
Location 1: Kamgar Nagar CHS, 4 Bunglows Andheri West, Gharkul Society, Ratan Nagar, Four Bungalows, Andheri West, Mumbai, Maharashtra 400053
Map Coordinates: 19.1268395, 72.8207379

Location 2: Shakti Nagar, Old D N Nagar, Munshi Nagar, Andheri West, Mumbai, Maharashtra...
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M
Mahesh M V
from Annigeri, Karnataka
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committed channels not coming from independent tv

Address:Mandya, Mandya, Mandya, Karnataka, 571401

From past 12 days my tv showing error 6 e87 filter is not enough. Colors kannada and zee kannada. Channels are not coming... We contacted customer car of indipendent tv they said before 15th july comming the channels
They simply giving dates to solve problem... They have already collected 1 year subscription amount
We want channels early

Kindly solve the problem

Regards
M v mahesh br...
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T
Tanujas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding monthly recharge pack

Address:New Delhi, Delhi, 110037

We've taken dish tv connection almost a month ago now i've received one month free hd connection from dish tv and i've been informed that going forward i just need to recharge every month somewhere around 200 to 250 to enjoy all popular tv channel. As my one month recharge has been finished so i've checked online for various dish tv recharge packs n done a recharge for rs 209 on may 22. Still my connection has been cut by dish tv now when...
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