TRAI Complaints & Reviews

I took connection of independent tv in december 2018. Company was providing me pack of 1 year of all channel at 2000rs but now company withdraw the pack. Dth sevice has lot of error, first all star channels are disable then all zee and colors channels are disable and today the dth service of independent tv switched off. When i call customer care no, it is going busy. Noone is there to listen the complain of customer. Please take necessary...

Independent tv Set top box s/n is [protected]. My home tv set picture & voice both were sticking. Service is poor. Now signal has been lost. Customer care no. & nodal officer no. are being not attended. The nodal officer no. [protected] mentioned by company, as per Reliance Jio network is a wrong number. Customer care no. Is being not attended for many days. Kindly look into, a remedial action is requested....

First they stop all ZEE Channels and COLORS Channels from April and now they stops all channels and when we want to trying to contact their customer care, all their customer care numbers are busy or not reachable when we try to contact them. They do not take any action against our complaints and regularly increasing these problems like their daily routine or requirements.Please do something about it. We got an annual plan of independent tv...

Independent tv serial no.: [protected]
CA ID: 0x042732CE
Registered mobile no. : [protected]

I booked this set top box on 12 march 2018 and in you advertisement clearly mentioned that you will
installed within 30 to 45 day but you had installed in my home in month of nov-Dec.(this was your first
lie)
In you advertisement you had mentioned that we will provide all channel absolutely free...

Requesting you i am sending the complaint to TRAI department for TATA Sky DTH connection.

You can find the all mails in trail mails which i regularly sent to TATA Sky higher level department. But still not getting any solution from TATA sky DTH higher managerment. Every Time i got some different news from TATA sky and convey message that its TRAI guidance.

On Saturday(8June 2019) I got the Call from Tata Sky...

We have been using Airtel DTH connection since some time now. It was initially purchased in Udaipur by my parents and then when they shifted to Ahmedabad some days back, we went for the reinstallation of the DTH. On Sunday[protected], we called up the Call Center on [protected] and put in a request for reinstallation.

The same was logged in and the executive informed that the concerned Team would call for reinstallation and...

DISH TV is known for adding add on packs and charges to any DISH TV accoutn without customer consent.
This is my VC NO-[protected]. Dish TV has modified my pack without my consent & activated this Active services for 59.32 without even notifying me. This is an ongoing issue with DISH TV and they dont have ethics and compliance and always add unwanted stuff to the account without customer consent.

Please take a strict...

After TRAI rule implementation, we are struggling like anything. I've 4 connections as multiroom. However till today my packages are showing on videocon d2h website only not on my TV screen. I've made many calls whic is uncountable but till now their CSE saying Engineer will visit to solve your problem. I'm getting Star Plus HD channel but not any ZEE and Colors HD which has been activated on all my 4 boxes. The charges has been keep on deducting...

Videocon D2H customer since more than 7 years. Customer id[protected]
the services have been suddenly stopped since two days.balance is Rs. 636.
Customer care executives are not at all helpful. They just give false assurance that the services will resume in few hours which never happened.
if i call the customer care they say if i call repeatedly, it will further get delayed.
i'm hearing this for the first time....

Respected Sir,
I (Sandip Sarkar) customer of Videocon D2h my Customer id is 65047973. On 8/06/2019 I recharged my account with Rupees 404 as one massage came to my mobile if recharge with 404 you will get balance of 606.
But after recharging my account I have seen except home channels no other channels are coming. Then I call customer service several times in there response they said to wait for 10 minutes it will come. Like...

I have bought DTH in DEC 18, i have paid full amount for the one year, After March 19 they have started stop one by one channel package, first they stopped star package, then now colors and Zee package also not working,
And from last two months alll the other channels also not working properly, and disturbance viewing, and their customer care is not working..
There is no improvement nor assistance to improve the same..
I...

Sir i am facing problem in net speed of jio network, when i have purchased a jio sim it waswritten on its wrapper that its speed ia the fastest but sir it is too much shamefull that the speed of 2g network is better than jio network speed.
Pls sir instruct jio for serving better otherwise this company is not able for writing too much false on its wrapper..
Sir according to me jio is worst....

It is understood that as per TRAI regulation, users have to pay Rs 153.40 (including 18% GST) as NFC for 100 channels and beyond it Rs 20 for every 25 channels. Also, as per TRAI, first 100 channels would include 25 mandatory channels laid by the GoI. However, Andaman Cable Network is compelling the customers to buy the basic pack containing 100 channels in addition to the mandatory channels. This is imposing an additional NFC fees of Rs...

Hi,
Recently i switched to IDEA network from Airtel and from the day one i started facing poor network issue. There is no network in my area. Every time i have to wait for network to make a call.

I have raised a complaint multiple time but no resolution has provided yet. I can't wait for next 90 days to port out to new service provider.

This is really a frustrating situation for me, please assist me to...

Respected sir
My tv conection is videocon d2h I am recharged last night but they didnt give me Service
My Service customer's name
Lal singh Rajpurohit
Customer's id : 94763441
Customer's register mobile no
[protected]
We Call customer's care 4 to 5 time but they didnt solved
I am recharged 250rs inr
Please solved my problem and and full banifit to day for start that's to...

Sir, my TATA SKY subs id is [protected].It is in grouping, one primary and two seconadary setup box .Now i wish to seperate them and want different subs ids for each setup box.I lodged request for it on 28 may 2019 and got request id 1HPC5A7K.Initially they told me that its free of charge but now tata sky told me to pay rs 300 for each id for their mechanic support.But there is no reqmt of any unneccessery mechanical support.pls take action...

Dear Sir/Madam,
I was recharged my Tata Sky for 2 years before TRAI new regulation but after imposing rules Tata Sky removed that pack and even charging extra monthly charges. Earlier it was 920/- for two TV with full channels but now charging 1145/- and even 20% channels are stopped from them.

If I brought something before any rule then it should be adhere by service provider and not to be imposed extra on us.br...

I am an existing customer (Cust ID[protected] of videocon D2H since last 05 years. During the cyclone FANI in Odisha on 03/05/2019, the signal of the my D2H has been lost. After the restoration of the electricity on 16/05/2019, I have given the complaint to D2H Videocon on 17/05/2019 regarding the signal lost and also on 20/05/2019, i have given another complaint for restoration of the D2H services (COMPLAINT NO[protected] and[protected]....

The signal of my TV is not coming for the last 1 month after cyclone Fani in odisha..I am repeatedly calling their customer executive, every time they are telling the mechanic will go today...but the mechanic is not coming...now they are disconnecting my call too.please do something for repairing my dth signal...Airtel dth is looting the costumers....

I have DTH Videocon dish .In 153rs they give us free channel like dd news, dd Gujarati, Etc, Dd sports .but when the Indias match comes they said as per the hon'ble court order, Dd Sports chnnale will not be available ICC cricket World Cup. And this channel is available in dd free dish..so why this type of behaviour of. All Dish operators . please do ..I am paying 153 for free channel .then why they are not giving us Dd sport at match time.after...