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TRAI Complaints & Reviews

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Last updated Dec 29, 2023
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TRAI reviews & complaints page 52

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A
Aasif Akram Bhatt
from Mumbai, Maharashtra
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tata sky charging much money

Hi, the tata sky is charging 153 rupees as base pack for watching 1-100 chanels for free...i just want to know that why should we pay these 153 rs for nothing.if someone doesn't want to watch these chanells why should he be charged...for example i want to see only two chanels say zee tv and star sports 2, for these two chanels i have to pay just 22.42+6=28.42 rupees per month but they are charging me 153+28.42 means u have to pay 181.42 rupees...
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R
Ravi Ganwani
from Mumbai, Maharashtra
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videocon d2h are fraud

Address:Jaipur, Rajasthan, 302021

Hello My name is Ravi and this complaint is about to be against of Videocon D2h company..first of all they have worst quality if we talk about either their services or their customer care executives.. They don't have manner to talk neither give us any solution They told u have to pay 200 Rs. For a complaint ...I bought a package of where I won't be able to see such channels which I paid for ... When I complaint to there customer service they...
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F
fulltosh mind
from Delhi, Delhi
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regarding late fine

Address:SHIV RAM PARK NAGLOI, 011

Dear concern,
My compalint against dish tv. I m the subscriber of dish tv and my vc no. is [protected] Arvind Singh.
Dish Tv has fined of Rs 25 as a late recharge. My recharge priod has passed 2 days before. When I asked to customer care staff, they are saying that this is company policy, while this is the intention of consumer when to recharge or not.
Is it any policy from TRAI side? If it is not effective then my...
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R
Rohanverma03
from Sarai Mir, Uttar Pradesh
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complaint against idea

Address:Sitapur, Uttar Pradesh, 261001

I have a problem from 10 days related to my network, internet . I had registered a complaint 8 days ago but when i call 198 idea customer care they told me your problem not solved and after24 -48 hours it will solved but after 48 hours i call back they told me wait more. I am unable to use my internet because it automatically sets on 2g/3g and without on roaming mode my internet not working .please help me...
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P
Pankajkumar2821994
from Delhi, Delhi
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against hindi movies channels

Address:Street no. 2 near evergreen sweet center mamura, Sector 66 noida UP, Gautam Buddh Nagar, Uttar Pradesh, 201301

We have Hindi movie channels pack on tatasky but channels always broadcast south Indians movie.
I just want to know our bollywood movies is not better then south movies??
We want Hindi bollywood movies not south Indian doubt movies.
We have a problem for channels please take an action on it.
If we pay for Hindi bollywood movies then why we see south Indian movies....
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H
hemant0034
from Mumbai, Maharashtra
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complaining against tata sky for not showing us free channel

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear TRAI,

As per trai & supreme court guidelines dth service providers are abide to provide free channels. But unfotunately in my case tata sky not showing these free channel for which i made numerous complaints at CC and nodal officer. I am not able to view channel no. 453(DD sports) which is absolutely free. When spoke to tata sky they are telling me to subscribe paid channel on which i can see match. Their nodal officer...
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G
Gautam Chugh
from Delhi, Delhi
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switch off date changed

My registered mobile number with dishtv is [protected]. On 19/6/2018 i got it recharged with rs. 10920/- for one year and according to their scheme i got 14 months and my recharge date became 15/8/2019. Now i am seeing that they have changed my recharge date to 9/6/2019 and reduced almost 2 months of my plan. Earlier my monthly plan was of rs. 1040/- (almost). Now after trai scheme it is 994/-. So instead of increase of days they have reduced...
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Address:Hno 2713 vpo Siwan opp ex MLA buta Singh residence kaithal, Kaithal, Haryana, 136033

Dear team,

I have 3 independent TV connection at my home out of which 2 running on same umbrella . One connection working fine and other was showing error 400 and from last 10 days call to care no of independent TV [protected] but till now no resolution every time said wait 2 days and not even single executive able to transfer call to his supervisor. They are making fool of people I am very harrassed with the services of cable...
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R
Ramakrishnan somasundaram
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trai rules in, respect of new plan not implemented by d2h

Address:60017

I have a dth connection with d2h, customer id no is[protected], after protracted correspondence, now i have migrated to the new plan, a few days ago.My present grievance is, all the operators like, tata sky, airtel and d2h are not allowing us to have own fta channels, just, they give a pack and include it our pack.They must be asked to show all the available fta channels and from that list, there must be a provision for us to click the channels...
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D
Deep_Hyd
from Hyderabad, Telangana
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hathway broadband sending a promotional sms literally everyday

Address:Hyderabad, Telangana, 500090

I have terminated hathway broadband services 10 years ago but recently they started to send me an SMS literally everyday about their broadband offers. I called the customer care representative number that was provided in the SMS, the representative spoke to me in a very rude and arrogant manner. When I asked her to transfer my call to a manager, she abusively told me that she can't do it and asked me to visit their office which is at the...
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M
MahammadWasim Malek
from Ahmedabad, Gujarat
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case back not received rs 300/-

Address:Tata Sky, 382440

Dear Sir,

My old Tata Sky ID:- [protected] & Mo. [protected]
Refered Tata Sky ID:- [protected] & Mo. [protected]
I have many follow up with your customer care and below mails but still my Refered case back amount 300 /- Rs not received.
Before, I confirmed your customer care for new connection and also attended my call recorded & SMS from your side for your information please listen 5 min to 7 min & See Image.br...
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Address:#117, FF, PHASE 9, MOHALI, Chandigarh, Punjab, 160062

My connection DTH no [protected].

Airtel is the worst dth service provider. I have a problem before some days, dth not provide proper service. When open my TV always seen error code 1. I have tried customer care number

Complaints request number list below.

[protected]

[protected]

[protected]

[protected]

Airtel send me sms with techinician...
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Address:93, N.K. Banerjee Street, Shroddha Apartment, Rishra, Hooghly, West Bengal, Hooghly, West Bengal, 712248

Dear Administrators GTPL- KCBPL,
I am, Sandip Datta residing at Rishra, Hooghly, having 2 set top boxes in my name respectivly A/C. No. 629544, FCBDLDSXW and A/C. No. 1092781 FCBBSBPKG Subscribed your Bengali Platinum Pack + EPIC and Bengali Power Plus Pack since you introduce the Packages, respective Date of Renewal on last 5th June 19, which was informed to your service provider M/S. Akashdeep over telephone 2 times over telephone...
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B
BK Patra
from Delhi, Delhi
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reinstallation

Address:Khordha, Odisha, 751021

Hi, my registered mobile number is [protected], I have placed a request on 27th May for reinstallation however till now nothing happened. Customer service team is very very poor in query resolution any time you call they have only answer "after 96 hours". 2-3 times of 96 hours has been passed but still I did not get my dish TV fix. Can someone tell me weather it is possible or not so that I will see another option. Yes TV not installed but...
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N
New songs
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

independent tv fake promise

Address:Village and post nariyara,block akaltara,dist janjgir champa cg, Janjgir-Champa, Chhattisgarh, 495553

सर नमस्ते,
इंडिपेंडेंट टीवी हमने खरीदा जिसके साथ 1 वर्ष का प्लान है करकर हमसे पहले ही 2600 रुपये ले लिए गया। एक माह सभी चेनल अच्छे से चला फिर एच डी चेनल बंद हो गया फिर कुछ दिन...
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L
Lion478
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the channel signals and validity

Dear sir, I am a Videocon d2h user of id[protected] I recharged for some channels for date up to 28/6 days but I have faced a problem with signal for some movie channels from their end since 4-5 days, and signal is ok for other channels I have filed complaint for in customer care and I got promised that issue will solve in 24 hrs BT it wasn't then I ask for extension for validity of that channel from when I didn't get signal bcoz I paid for...
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Y
yogeshkher
from Pune, Maharashtra
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airtel dth charging double for 2 connections

Address:d-16, lane 14, paramhans nagar, paud road, kothrud, Pune, Maharashtra, 411038

I am owner of 2 connections of airtel dth for last 4 years. When these 2 connections were purchased, they were sold to me with some charges for primary connection & 50% charges for secondary connections.
For last 4 years i was getting the same facility from airtel. After expiry of my existing pack in march 19, when i went for recharging, this facility was removed by aitel
I tried to escalate this issue at airtel but their response...
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A
Ankur Mahotra
from Panipat, Haryana
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issue regarding digital tv not working

Address:flat no 4980 pancham society sector 68, 160062

I registered complaint no 89976989 for airtel digital tv for not showing or working. customer care executive asked to send and engineer on thw same day at 4:56 pm. no engineer came and engineer assigned for the same, their numbera were not working. i again called customer care & they forward my call to their senior, but their senior response was not appropriate. she said it will take 24 hra to resolve issue. i am paying rs 700 for airtel...
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S
Shyamalchoksi
from Kathor, Gujarat
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free channel dd sports are not broadcast during indian team match..

Address:Tapi, Gujarat, 394650

I m from vyara, surat, gujarat and tv cable provider is dl gtpl... I have subscribed different packages including star sony and zee... But during team india cricket match our broadcaster dl, gtpl, surat, gujarat, vyara doesn't brodcast dd sports free channel as we paid that channel 130 rs per month...

They do that every time when match starts... And starts channel again when match ends... This is very transparent case of injustice...
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A
abbu maddimsetty
from Kakinada, Andhra Pradesh
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cable tv services are not function satisfactory.

Address:kadali Road,Tatipaka, 533249

In tatipaka cable operators are demanding minimum rs 250 for connection. But their service is not function well. To day 4th june-2019. We are not recieving signals from 1st of this month. When i am asking it takes sometime to activation. They are demanding for rs 200 for free channels also. When i am having a cable connection minimum they demand some buckets of channel packages cumplesary...
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