TTK Prestige Complaints & Reviews

I purchased gas stove from local market on 22/10/2020. From the first day, it was giving the yellow flame and blackening the utensils. Dealer asked me to change the gas pipe and I did. But no difference. Then I put complaint on customer care and techinician arrived after 15 days. But then again it was not working fine and gas flame is very slow. I open up new complaint on 17 Nov. but till now no response....

My gas burners are not working properly.
Flam is very low in all burners.
Kindly please look in this matter....

We were using a prestige glass top stove (4 burner) for 2 years and suddenly the glass exploded while cooking. Returned the stove and purchased the same new piece and the same instance repeated within 4 days. This time we were using a new regulator, new gas pipe and everything was new and installed by the authorised seller. THIS IS COMPLETELY UNACCEPTABLE AND DEMAND AN EXPLANATION ALONG WITH COMPENSATION AS THIS IS A SERIOUS THREAT TO SAFETY.br...

I have raised a request for service of the product 1month ago and every time I contact the customer care centre they promise to assign a technician within 24hrs and after one month of wait I am writing here to get this to the attention of the so called India's most trusted Prestige company which fails to address a simple issue of product repair.

HUB1712039 is the service number provided by them....

Service agent called and said he will be come in an hour to repair the hob top. I waited for 4 hours still no update. When I called him for update he replied in a very very rude way. Is that is the way to speak to a women? What kind of people you are hiring? It's a shame on the society....

I ordered Prestige PGMFB 800 Watt Grill Sandwich Toaster in January 2020. The product was delivered in broken condition. After multiple calls at the nearest center, the customer care has been totally unhelpful.

I escalated the matter using an email and then they contacted me in November 2020 (after 11 months). Yesterday, they claim to have repaired it. However, smoke and fumes are generated when we switch on the machine. Upon...

Dear Team,
The complaint is pending since 6-Oct-2020, Issue is GTM 03L SS PLUS Glass Overheating within 10-15 min. while cooking. Technician had visited twice and agreed to resolve the issue, but as per the service center the required spares are not available with the company for replacement.

Please help to resolve the issue at the earliest.

Regards,
Nizami Kalimuddin
[protected]
[protected]...

TTK Ultimate mixer day one problem lot of repairing done . Now grinding quality very poor compliant no PUNE1636462. call closing with out hiving solution...

Dear Sir,
Greetings.
I am a loyal customer of prestige over 20 years. We had consistently bought most of our kitchen utilities from Prestige for its service network and spare availability.
Wherein, I bought a PWG 02 wet grinder four years ago on 04.02.2016 which was given to the prestige center due to smoke from the motor. Upon replacing the condenser and belt, I was charged Rs.550/- and the product was returned in which...

Sir,

i have bought one non stick from prestige .after one day o[censored]sage, its coating started removing .i went to customer service at indirapuram and lohia center .both the centers told me that i have knowingly made these marks, which is not true. i have got your mail form the company.
you are requested to return the product . i am very disappointed by your service. i should not happen to a genuine customer.
br...

I had purchased royale+gt 04 gas stove in march 2020, within few months it's top glass shattered during cooking. I have already lodged with customer vide no guja1559374 on dtd 25.8.2020, but till today i have not received any call from company nor any technician visited the home for repair. Very poor and worst after sales service from prestige....

We have purchased gtmc 03 sr. No. Ka[protected] from reliance retail ltd-ti-76, chandra mall, dahanu road - (West)-401602 but same gas stove is defective purchased on 27.06.2020. I have lodge the complaint no. Mumb1579151 again phone call to concern area manager mr. Abhishek
Having cell no.[protected]

Please look into it after sale service no service responded for cell no.[protected], prestigesocial & www.prestigesmartkitchen.com...

Prestige atlas plus 750w juicer mixer grinder product got damaged. I am not able to place the mixer jar on stand.

It is not able to rotate the jar....

Dear sir / madam,

This is in regards with the prestige otg 9 l (Red) purchased online via amazon which was delivered to me on 08/07/2020. The serial no is [protected].

When the cake batter tin is inserted in the otg where the temperature is set at 180 degrees, the batter rises and touches the heater (Filament) which burns the cake. Also even if the batter is raised in the same level the cake does not get evenly...

I ordered gas stove royale glass top gas table gt 04
Style no : 40261in prestige website, stove is damaged when i received the product, i mailed to support on that day itself as it was sunday 9th august 2020.
I'm not getting any response also regarding mail & when i call to support they always tell 2 days we will arrange pickup not getting response also.
Still how many days you need to replacement.!???
"don't buy...

Some complaint with motor...

I bought the prestige electric catle from flipcart... But i bought the duplicate product...

I had purchased induction cooktop pic 29.0 on 06/06/2020 but within 2 months it stopped working. I registered my complaint with ttk prestige on 21.07.2020 but till now they have not solved my problem. Everytime they promise that their agent will come but it doesnt happen so.

I am really fed up with ur product and service.

Kindly look into the matter urgently....

We have purchased four burner gas stove from prestige company in october 2019 but till now its burner is not proper working. I ragistered two time complaint in customer care. Company's technician also has come our home for repair. But its burner worked temporary proper. Then i complaint third times online portal for repairing on 10 june 2020, my complaint no. Is hary1423799. Company's technician not come our home. I called three time customer...

Hi,

This is athmanathan from ambattur, chennai, we bought the above grinder from ambattur prestige showroom. We are having continuous issue after buying of your poor product.

Previously we used, butterfly grinder for last 17 years without having any issues.

Why you are releasing that poor quality grinder to public without testing and not having quality check and your service persons are telling...